Review rating:
Selected rating: Good

Got a full refund after I cancelled the order

4 out of 5, reviewed on Mar 28, 2018

Flowers didn’t arrive on the day they should have so requested for the order be cancelled and a refund. Got a full refund 6 days after the flowers should have been delivered. Best way of communicating was through Facebook.

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Questions & Answers

When is my refund coming? elaine wilk8nson

Jill asked on Apr 17, 2018

Answer this

Get revenge and help other consumers by making a Consumer Complaint direct to the region where these people operate from in Western Australia.
Consumer Protection WA (CPWA) are requesting formal complaints from consumers regarding zFlowers and can assist in getting your money back.
It appears from history, that zFlowers only make a refund if you make a complaint to CPWA.
Online complaints can be made from anywhere in the world.
Details here:
https://www.commerce.wa.gov.au/consumer-protection/how-lodge-formal-complaint

Do they misuse the credit/debit card details entered to make a payment? Anyone has been scammed that way?

Mehak A asked on Mar 03, 2018

Answer this

No, not been scammed in that way from zflowers. Just flowers not delivered.

If you consider a company charging your card and not delivering your order a misuse of your credit card details, then yes! Shut these crooks down.