4Legs Natural Dog Food Questions

38 questions from our users
Product flavours:

Puppy Food - 3 Meats with Sweet Potato

i have a 6 month old ridgeback cross (unknown what with )she is 12 kilos how much puppy food should i feed her ?

Stella asked on Oct 17, 2017

Lamb, Coconut & Vegies

Hello, I haven't checked the other flavors but bought the lamb, coconut and rice flavour and have found it includes garlic (and has a yummy garlicky smell), but I thought garlic was bad for dogs? It looks like lots of experienced dog owners and a vet recommend this - can you comment on the garlic issue please? Thank you!

merryn asked on Sep 23, 2017

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Dear Merryn,

Thank you for getting in touch regarding your concerns about the inclusion of garlic in our dog food products.

There are a lot of different arguments both for and against feeding dog’s garlic is small doses. It is of course widely agreed that dogs shouldn't be fed large doses of garlic.
Our vet consultant, Dr Felicity Banks, has determined that the level of garlic used in our food is so low that a dog (big or small) would need to consume twice its own body weight of our food in one sitting before the level of garlic consumed would be of concern. In addition, over the 17 years that our product has been available, we have never had a health issue brought to us by a consumer that has turned about to be related to the garlic content of the food.

Regarding the why, Animal Nutritionist Jonathon Woodroofe has provided the following:
Dogs have been consuming small quantities of garlic as a component of table scraps since they first started associating with humans. In fact, a committee established by the US National Research Council to examine the safety of dietary supplementation of dogs, cats and horses with garlic and other supplements noted that garlic has a long history of safe use with dogs when consumed in small amounts. Garlic has been associated with a variety of health benefits including boosting the immune system, acting as an anti-hypertensive and acting as an anti-infective.
In addition, it contains a number of nutritional valuable compounds, such B vitamins and organic trace minerals. A small, carefully controlled, amount of garlic is used in some 4Legs products. It is, however, important to recognise that many foodstuffs which are beneficial in reasonable amounts can be harmful if consumed in excessive quantities. There have, for example, been cases of toxicity in humans caused by over-consumption of carrot juice (due to vitamin A poisoning). It is true that excessive quantities of garlic consumed on a regular basis can be harmful to dogs.
Much of the present concern about garlic stems from a research trial conducted in Japan involving eight dogs 1. Four of these dogs were fed garlic at a rate equivalent to feeding a 20kg dog 100 grams of garlic a day (i.e. the equivalent of around 15 to 20 cloves of garlic per dog per day). Feeding this amount of garlic led to the appearance of damaged red blood cells but even with this very large dose none of the dogs actually developed haemolytic anemia.
This information along with references is also available as an article on our helpdesk portal:
I've heard that garlic is harmful to dogs, so why is it in your dog food? - https://4legs.zendesk.com/entries/26512713

I hope you find this information helpful. Please let me know if you have any further questions.

My dog's vet thinks my dog has developed sensitivity to a particular protein. After a few experiments and elimination, I have learned that her stomach works well with a bit of boiled chicken breast, rice, and carrots. This looks like a good alternative - just wondering if anyone has experienced this and which variant should I try?

Gracie asked on Aug 22, 2017

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Hi Gracie, if you would like to try 4Legs, we suggest that the ingredient list be supplied to your veterinarian who can then help you to make a decision on whether the food is suitable. A chicken variety would be the better choice in this instance, for example the Chicken Rice & Vege Meatball 900g tray. However, any dietary recommendation needs to be made by the attending vet. If you'd like more information regarding our ingredients, you can check out our Website at http://4legs.com.au/product/ or you can contact our Help Desk on [email protected] Cheers Christine & the 4Legs Team.

Chicken with Vegies & Pasta Roll

Is this ok to feed my 8 week old kelpie or should I feed him the puppy one as there is no ages?

Blake91 asked on Aug 20, 2017

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I don't think it matter but start him on the puppy feed first. I think i started jett at 3 month and he was ion the adult feed because i didn't relies there was one fir puppies lol

My puppy is 11 weeks and we are using either this or the puppy one. Not much of it, just for training treats. The puppy trainer uses it, so if it's good enough for her...

Hi Blake91, we suggest you feed your puppy our 4Legs Puppy Three Meats with Sweet Potato. It's been formulated specifically for puppies. You can find out more and view a feeding guide here http://4legs.com.au/product/3-meats-w-rice-parsley/
If you need stockist information, please give us a call on 1800 655 687
Melissa and the 4Legs Team

I have never used or sen for sale this product. No real idea exactly what it is, I guess it's a dog roll? But what is the composition, how is it stored & how long will it remain fresh once opened? Please reply also to" [email protected]" Thanks

peterlonz asked on Jul 26, 2017

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Hi Peter,

Thanks for getting in contact.

4Legs an Australian family owned and made, all natural, preservative free fresh pet food. Our range includes meat balls and rolls and can be purchased at Coles, Woolworths and independent supermarkets across Australia.

You can find out everything you need to know about our products (ingredients, nutrition, storage) on our website at 4legs.com.au We've also sent you an email with this info.

Melissa and the 4Legs Team

Hi firstly I want to say my dog loves her food now, thanks to you guys. She did seem a little bit hungrier after being fed than normal. As a result I started to weigh her food out and found instead of there being 900grms as the pet says, it's only on average 780g please can you explain. I weighed the last three pkts. So I had been under feeding her. I divided it by 4 to begin with which should have been 225g but it was more like 190g Just wondering if you have an explanation? Thank you

Colabear asked on Jul 25, 2017

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Hi Colabear,

Thank you for getting in touch. We are very pleased to hear that your dog loves her food! We are, of course, concerned to hear that you have found our products to be underweight and would like to find out more so as to get this issue resolved. Next time you are weighing out your portions, would you mind weighing the entire packet first? We had a similar enquiry some years ago where the kitchen scales were not measuring smaller portions accurately, but when the whole content of our 900g packet was weighed out, there was a minimum of 900g of food. If we are indeed supplying you with underweight product, we definitely want to get you are refund. Please get in contact via [email protected] so that we can organise this for you.

Best regards, The 4Legs Team.

Chicken with Vegies & Rice

Was recommended by breeder to only use grain free products for my 1yr old westie but my beagle has thrived well on 4legs for years so am interested to find out if the wheat bran has ever caused skin rashes as it would be easier to feed both dogs the same food? Thank you in anticipation of your advice. Norma.

Norma asked on Jul 04, 2017

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Hi Norma,
If your dog is allergic to wheat or grains, then our products with wheat bran might well cause a skin rash. We find that most dogs thrive on our products despite the grain content. This is likely due to the fact that most of the product is made up of mostly meat, with a small amount of grain. As it happens, we now have some grain-free varieties. Look out for our Lamb, Coconut & Vegies 900g and Puppy 3 Meats with Sweet Potato 900g varieties in Coles and IGA supermarkets. We will also have grain-free varieties in Woolworths stores from mid September.

Best regards, The 4Legs Team

Puppy Food - 3 Meats with Rice & Parsley

Hi, I have a cavillers King Charles puppy 14 weeks old, he was on a good quality dry food but was not eating it I now have him on 4legs for puppy 80grm 3 x a day, which he loves, this is all he eats, should he be having dry food as Well?.

Monty 17 asked on Jun 23, 2017

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My answer would be a NO!! My Vet asked me if I feed my little old dog dries (meaning dry biscuits) as he had just advised me that my boy was in the early stages of Renal Chronic disease. I have never fed any of my dogs dries I enquired why he asked, and he said that dogs or cats were never meant to eat anything but meat. I knew that dries cause renal problems with cats which can be fatal. I have always cooked meats (I'm a farmer with cattle) with veg, pasta, or rice for all my dogs.... working and domestic without any concerns. My vet also works with Natural meds for animals and has now worked out a diet and natural meds plan which also includes 4Legs foods (which I had introduced to my boy just 6 weeks prior) as a preventative to help keep him from becoming chronic and to keep arthritis from kicking in which is a side effect with renal disease.

Hi Monty,
Thanks for getting in contact - we're glad to hear your puppy is loving his 4Legs!

4Legs is a complete and balanced food, meaning it contains a complete and balanced supply of the proteins, fats, minerals and vitamins your pet needs.

The decision to supplement your dog's diet with dry or other food is a completely personal choice, but you can be sure he's getting everything he needs with 4Legs.

Melissa and the 4Legs team

What is the gelling agent used in 4 legs meatballs?

Monica asked on May 08, 2017

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Hi Monica, carrageenan is a naturally sourced seaweed extract and is what we use as our main gelling agent.
Melissa and the 4Legs Team

Puppy Food - 3 Meats with Rice & Parsley

Hello I have a new puppy she is 10 weeks old. she has only been fed good quality dried kibble but i was interested in your product. Is it ok to still feed the kibble. but 4 leggs for one meal per day, just for variety?

Debra asked on Apr 14, 2017

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Hi Debra, of course you can feed our food however you like! Lots of people mix it with dry food, or alternate between different types of food. Here's our puppy food feeding guide, which might be helpful http://4legs.com.au/product/3-meats-w-rice-parsley/
If you have any further queries, just drop us a line at [email protected]
Melissa & the 4Legs Team

Beef, Veggies & Macaroni

I need to know calories per serving for you meals. My dog is diabetic so I have to be precise with his intake. I think this information should be printed on the packaging.

Jip and Chinos mum asked on Feb 05, 2017

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Hi Jip and Chino's mum,
In regards to your question, the metabolisable energy for our Beef, Veggies and Macaroni product is 171k/cal per 100g.
Thanks for your feedback regarding packaging info, we will keep this in mind.
If you have any further questions or require some additional nutritional information, please let me know.
Melissa and the 4Legs Team

How many calories are in your 1.7kg dog rolls per 100g please???

Jeanie asked on Jan 31, 2017

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Hi Jeanie,
Thanks for getting in touch. In regards to your question, the metabolisable energy of our rolls is as follows:
Chicken and Pasta roll - 138kcal/100g
Angus Beef roll - 157kcal/100g
Please let me know if you need any further information.

Melissa and the 4Legs Team

Hi, I have bought this product for my older dog, but I have 2 x puppies and gave them a taste they Woofed it down, has you product have all the nutrients needed for puppies as I can't see it on your packaging?

AnneW asked on Dec 28, 2016

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Hi AnneW, Thank you for your enquiry. We have a product especially for puppies. It's called 4Legs Natural Puppy 3 Meats with Rice and Parsley. The packaging is green and pink. Please email us directly via [email protected] if you would like some helping finding a stockist for the puppy food. Our adult Natural dog food varieties are fine to use with your puppies as a supplement to their diet, but we recommend using a food formulated for puppies as the main part of their daily meal. Best regards Olivia and the 4Legs team.

Lamb, Vegies & Rice

Hi, I have a Large Aussie Shepherd male dog aged 14 months. Can you tell me what quantities are needed to be given. He weighs 29.3 kilos. To date I have been giving him premium dried food but prefer to give him a raw diet. Thank you

10ACE asked on Dec 03, 2016

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It would really depend on the Dog, the packet states between 500 & 750gms for that size dog. But its as guide only. I cut the roll into 3PIeces & then share that 1/3 between our 2 dogs with 3/4 cup of good quality dry food each, but our puppies get Spoilt & get leftovers sometimes, Try it & see how you go. I hope that was some help.

Angus Beef & Vegies Roll

Can you please let me know what exactly is in the "high protein cereal blend"? Thanks

Yvonne asked on Sep 08, 2016

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Hi Yvonne,
Thanks for your query. The high protein cereal blend is a mix of wheat flour and wheat gluten. We have recently updated our ingredient labelling to reflect this.
Kind regards,
Melissa and the 4Legs team

Chicken with Vegies & Pasta

What is the difference between the chicken with pasta and veggies roll and the chicken with pasta and veggies meat balls? I have a Great Dane and would like to know the difference between the 2 products as there is quite a price difference between the 2 products

S M asked on Aug 13, 2016

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Sorry I can't help, we only use the meat balls.
I will have a look at the roll next time shopping



Hi S M, thanks for your query. The key difference between the two products is that our meatballs include a bigger variety of vegetables, including a special vegetable coating that includes coconut. They are also a more convenient offering, meaning no preparation is required and you can simply pour them out of the tray straight into your dog's bowl. Our roll product is more of a bulk offering.
Kind regards
Melissa and the 4Legs Team

I purchased a 1.7kg roll (chicken, beef, kangaroo) expiry date September 2016 from my local Woolworths last week. On dicing the roll I have found what appears to be black metal filings in the product. I have thrown the roll, but I have kept a few of the filings and some of the wrapping. I would love to hear from you - hoping that this is not actually metal filings. Jenny

Jenny asked on Aug 10, 2016

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Hi Jenny,

Thank you for getting in touch with this complaint. I can assure you that we have metal detectors in place and are confident that these are not metal filings.

The Angus Beef roll contains some kangaroo meal, which we've included to help increase the animal protein available in the food. The black filings are actually not filings but, in fact, kangaroo hair, which should not be present in our kangaroo meal but evidently is.

So, whilst these hairs are very undesirable, we are confident that they would not have been in any way harmful to your dog if they had been consumed.

This is an issue that we have taken up with our meal supplier and if they can't resolve it, we will soon change.

I hope this outcome allays your concerns regarding the quality of our dog food roll. We would like to give you a refund for your discarded roll. Please contact us via [email protected] so that we can obtain your postal address.

Best regards, Olivia and the 4Legs Team.

Thanks for your reply Olivia. I am very glad to hear that the product did not contain metal filings. I am not chasing a refund - I just didn't like the thought of my dog or anyone else's dog consuming the filings. Thank you. Jenny.

Could you please tell me how this product is cooked?

wendex67 asked on Jul 31, 2016

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The product is pre cooked so I serve it to my dog fresh from the fridge with some biscuits

Hi Wendex67, as Sarah kindly mentioned, all our products are pre cooked and ready to serve straight from the fridge.
Melissa and the 4Legs Team

But is it baked, fried, steamed or microwaved?

Chicken with Vegies & Pasta Roll

I am meant to put my dog on a high quality protein low phosphorus diet to assist kidney function. Does 4 Legs chicken with pasta fit this description? The mutt really likes the food but I need to know if it is nutritionally suited to his needs. Thank you. Keith

Jks asked on May 30, 2016

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Hi Keith,

Thank you for your enquiry regarding the use of 4Legs for managing poor kidney function in your dog. We are so sorry to hear that he is unwell. Unfortunately, none of the 4Legs range is really appropriate for his dietary requirements.

As you are obviously aware, dogs with chronic kidney failure require a specialised diet aimed at minimising ongoing clinical signs and slowing down progressive damage to the remaining functional kidney. The most important features of these diets are low sodium concentration, low phosphorus concentration, and at later stages of the disease, restricted protein levels. Prescription diets are designed to provide all the essential nutrients required by dogs with chronic kidney disease while maintaining low levels of the nutrients which can exacerbate clinical signs and damage to the kidneys. All our pet food is designed for normal, healthy animals and does not meet the specific requirement of your dog.

Best of luck and please let us know if you require any further information.

Kind Regards,
Dr. Felicity Banks
Veterinary Consultant
4Legs Pet Food Company

Is this a suitable diet for a 14 year old dog with kidney disease? He's becoming more fussy and won't eat the prescription diet recommended by vets.

archimeg asked on Feb 05, 2016

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Hi. I'm not an expert in this area so I can't really advise you. We feed our new puppy human grade pet mince from the butcher with cooked macaroni and frozen vegetables, mixed with some dry food. She loves it!
Hope you can find something yummy for your dog.

Dear Archimeg,

Thank you for your enquiry.

As you are most likely well aware, dogs with renal disease require a specialised diet. These diets are aimed at minimising ongoing clinical signs and slowing down progressive damage to the remaining functional kidney. The most important features of these diets are low sodium concentration, low phosphorus concentration, and at later stages of the disease, restricted protein levels. Prescription diets are designed to provide all the essential nutrients required by dogs with chronic kidney disease while maintaining low levels of the nutrients which can exacerbate clinical signs and damage to the kidneys.

All our pet food is designed for normal, healthy animals and is not a low phosphorus formulation. I'm afraid it is not suitable for your dog.

We recommend speaking to your vet about an alternative diet, they might be able to suggest a diet that you can prepare at home.

Please let us know if there is anything else we can help you with. Best of luck with your dog.

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