Express Online Training Questions

18 questions from our users
How long does it take to complete a RSA course on line and can you provide a contact phone number please?

Bob asked on Dec 13, 2018

What is the procedure for banning a person from a licensed premises?

Rézõn S asked on Nov 18, 2018

How do I download my white card certificate?

Fatz asked on Sep 17, 2018

I have successfully completed all components of the RSA (nsw) course, how long will it take for my interim certificate to be available please?

Amanda K asked on Sep 05, 2018

I’m recently taking white card stuck at Question 4 Part 2...I have try and try to change my answer but failed..and the answer was share from my friend..he already successful pass the part and I still nothing...pls anyone share the answer for me..I need a job urgently Thanks a lot

Fottro asked on Aug 29, 2018

Hello, I have just completed the online assessment part for the RSA West Australia, but only received the billing information in my email? When will I receive the RSA Certificate PDF so I can send it onto my employers? Thanks!

Ryan S asked on Aug 15, 2018

Answer this

Hi Ryan, I did the online course last night and got the same thing. When I woke up this morning I had 2 more emails asking me to complete the audio and video assessment so if you haven't done that yet, that's why. You also need to wait for your id document to be approved - mine was approved overnight, so hang in there and you should have your certificate today, like me:)

Cheers from Martin.

Hi guys, I've just completed the questions and completed the PPE video. Very easy yes! But could anyone give an example of how to do the audio assessment part. I know it's self explanatory but I'm just after an example of what to say thanks!

Artie asked on Jul 21, 2018

Answer this

Hi Artie, If you require additional support with your assessments, please feel free to contact our office and speak with our support team. We are open 7 days week.

Hi guys, I have completed my online assessment, audio assessment and simulated workplace but they request me to send them my visa copy to them to verify my visa.Did anyone of you provide your passport number or a copy of visa to them to let them verify before you could get the RSA Certificate? Thank you.

Pearl asked on Jul 19, 2018

Answer this

Hi Pearl, If you would like more information regarding the "Overseas Student Visa Policy", you can location this information in the Learner Handbook or feel free to contact our office. We are open 7 days a week.

Hello, I completed the White Card course online, paid and got a receipt. Then got an email to do an audio course, which didn't come up on completion of the White card course, so wondering if I need to do this, kind regards Lyn Howe

Lyn asked on Jul 16, 2018

Answer this

Hi Lyn, you do need to do this section as it is completes the whole of your assessment.

How can I access my certificate?

Tony asked on Jun 29, 2018

What company would you recommend for a white card? Thanks

Brains asked on Jun 20, 2018

when do I get my certificate? Im waiting

Rach asked on Jun 15, 2018

Did anyone get their certificate as soon as they'd finished audio assessment? I needed my RSA really quickly and have a job tomorrow.

Sophie L asked on Jun 14, 2018

I like seeing all the 5 star reviews, but i have completed an online training course and still waiting for a marked audio assessment to come back. I have no contact number or email for this company and find that very strange. Does anyone know how I can contact them? I stupidly accepted a job and said id have my rsa and EOT claimed they could have me a certificate the same day i did the training....its now 3 days after, I've paid my money and still no certificate!!

KBar asked on Apr 20, 2018

Answer this

In the same boat buddy. All you can do is go to the complains and feedback section to message them but they have a number 1300 720 104 that I went and grabbed for you. Best of luck.

Exactly. This company is a disgrace. You can get you white card cheaper elsewhere in under an hour. Never use this company.

Hi, I was just looking for RSA online courses and came across this site. I had also read in some sites that the online courses may not be acceptable in Some of the places in NSW. Is that right? Is it okay to do online course from this site? Has anyone faced any such issue?

Rose asked on Mar 18, 2018

Answer this

Don't use this mob. They're scammers and rip you off! They advertise as 'Pay when you Pass', which is an outright lie. Be very careful if you use these crooks!

how long does it take for them to assess the video assignment i have been waiting two days and still nothing about it for my white card?

Ben asked on Feb 23, 2018

Answer this

They are a disgrace. They lure you into thinking they are as easy as other companies and then once you've paid they drag the process out for days/weeks. You can get it online with other companies in an hour. These guys are an absolute joke.

Are overseas visiting students to Australia entitled to sit and qualify for an RSA certificate with EOT?

Sassy asked on Feb 06, 2018

Hi Team, My name is Brett Hannam, 10 Leibnitz Place Isabella Plains, ACT 2905. I have just finally completed your RSA online training course and paid for it as well. ($49). I have had my tax invoice emailed to my private email but not my actual RSA certificate. Does this take a couple of days to complete? Apologies if I have made a mistake in the overall process. Could you please assist with this query? Many Thanks. Regards, Brett Hannam

Hammer asked on Jan 08, 2018

Answer this

I'm not associated with the business but just a heads up, if you've only received the invoice then you likely have two more segments to complete.
The first is the audio assessment, where you essentially talk as if you were talking to a customer (e.g Refusal of Service, Eviction)
The second is a simulated workplace, this only took me about 20 minutes.

I hope I've been some help,