Thermomix Questions

79 questions from our users
Product generations:
  • All generations
  • TM5
  • TM21 - Discontinued
  • TM31 - Discontinued

TM31

What to do if you for got to put blade in before adding liquids?

Lyn asked on Jul 12, 2017

TM5

After selecting "Transportation Mode" I get the message "Please shut down ". What do I do? Do I just turn the power off?

Judy H asked on Jun 11, 2017

Answer this

Press the big silver button until it shuts down. You should always avoid shutting it down by just unplugging it.

Do just as Harmamic says. Keep your finger on the big silver button until the sign comes on saying Thermomix will now shut down. You should shut your machine down this way after each use.

TM31

I have been out of the country for several months and returned to use my Thermomix 31 and it will not even turn on what should I do?

jennifer bond asked on Jun 08, 2017

Answer this

Check the fuse in the Thermomix plug then check that the plug socket itself has not blown a fuse. If the electrical elements seem ok, call your local Thermomix Advisor or Thermomix Head Office who will be able to help.

I have found Thermomix Office very helpful with any questions their number is 1800 004 838 from 8.30 am to 5 pm.

TM31

I just inherited a used machine. When recipe says Speed 0-7, what does it mean? Also does V stand for the Varoma button?

Chye asked on Jun 07, 2017

Answer this

yes v is for Varoma
0-7 I can only guess means speed 7?

I would say that the speed 0 - 7 would mean increasing the speed slowly up to 7. V would stand for Varoma. What model do you have? Good luck and happy cooking.

Thank you. My machine is TM31. Have used it twice so far and still experimenting.

My thermomix is stuck on a warning screen and won't let me press next! I'm wondering if some moisture got into the element bit? Is there a way to Reset it

Deano asked on Apr 12, 2017

Answer this

Hey Deano, have never had this issue with our Thermomix . I am sure you done this but just in case you hav'nt, why don't unplug it from the wall and hopefully it will reset and with any luck your back into it. Good luck Jono

many apologies - I am unable to assist - other than to advise that you contact your thermomix sales rep and get them to come and fix it - remember - the sales rep collects in excess of $500 for each sale - therefore - they are 'on call' to you for the life of your machine - however, once they have reaped their 'fortunes' the sales reps usually drop off the face of the earth....contact thermomix - you probably get their thinly disguised as 'good food'[full of sugar, salt and all the best of bad products] emails...respond to one of them.....

TM5

to thicken up a sauce do you take the m/c off and sit the basket ontop instead? thankyou (tm5)

sophie s asked on Mar 24, 2017

Answer this

apologies - I don't waste my time using the thermomix for sauces - quicker, easier, less time consuming, less washing up with 1 x saucepan + spoon to stir sauce...alternatively, use 1 x microwave safe container + sauce mix + spoon - using microwave - check progress each 30 - 45 seconds...a much better and easier way to achieve your sauces - Just how you like them...:]]]

Definitely. More moisture can evaporate without contents splashing over the kitchen surfaces. Plus, you can still walk away and let the Thermomix cook rather than labouring yourself with a wooden spoon.

TM21

How do I use the reverse function on my tm21, if there is one?

Cookiecutter asked on Mar 17, 2017

Answer this

Many apologies - I am not at all familiar with this model - on my machine there is a button with an arrow turned back on itself - that is the reverse button - it is located on the lower right hand side of the machine...I hope this assists you....

Should I buy a Thermomix or a motorbike?

YenChii asked on Feb 09, 2017

Answer this

Motorbike

TM5

Is it possible to have the Thermomix as carry on luggage?

Alli asked on Jan 10, 2017

Answer this

The blades are not permitted on board. I'm sure there are size restrictions to carry on luggage. If you take the blades out & it fits the size then take it on board!

It's also quite heavy so I'm not sure it would be within the carry on luggage allowance on all carriers.

Hi, l took my thermo as a carry on to Perth. I was told that it fits perfect in overhead lockers. Wrong! ...l held the fight up as I sat waiting with my Thermomix sitting on my lap, while as they arranged for it to go on another flight ...it was quite stressful!!
But l did get through with the blade :)

Hi, l took my thermo as a carry on to Perth. I was told that it fits perfect in overhead lockers. Wrong! ...l held the fight up as I sat waiting with my Thermomix sitting on my lap, while as they arranged for it to go on another flight ...it was quite stressful!!
But l did get through with the blade :)

Oh Manda. That sounds like it wasn't a great experience. Thank you for taking the time to reply. I'm wanting to bring one overseas and don't like the idea of it going into the belly of a plane..... the luggage comes out looking like they don't care about them let alone what might happen to a fragile article...

TM5

Can the Tm5 overheat? Is 90mins cooking on the Varoma temp too long?

Kylee Jo Marere Smith asked on Dec 12, 2016

TM21

Does anyone know if the TM21 stainless steel basket will work in the TM31? I'm not looking for a perfect fit, I just want to know if the TM21 basket will work without falling onto the blades and causing damage. Thanks

Irene B asked on Nov 23, 2016

TM5

How much the price for Thermomix TM5? Thank you

Guliyar asked on Nov 11, 2016

Answer this

$2,000

1 of 7 pages


Your question will be specific to the model that you've selected.