Freedom review by Alana Bowker

Freedom are offering reviewers a chance to win a $500 Freedom Gift Card. Reviews can be both positive and negative. The winner will be randomly drawn, as long as their public review has been posted between June 19th and the 31st of August 2017.

Shop Location: VIC, Frankston

I want to break free

4 out of 5, reviewed on Jun 20, 2017, viewed 45 times

We made our purchase in store. The purchasing process was 10/10; the girls working in the store were very helpful and attentive. They obviously knew all the products very well.

Unfortunately there was an IT glitch and we were only delivered1/3 of our couch on delivery day.

It took two days to get an answer from somebody about what had gone wrong and we really needed to know if we we're going to have to wait another 12 weeks to have the other 2/3 of the couch made and delivered.

Everytime we spoke to someone or went into the store they mentioned the 'new system' but not in a positive way- it's obvious it has caused a headache not only to staff but to customers like ourselves who ended up with a couch with 2 seats instead of 6.

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