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Latest review: This airline is a shadow of it's former self. Been completely run into the ground. Every single flight is delayed, everything is overbooked and understaffed, you get nothing for your money, rude

Latest review: Never got in touch with me for the claim lodged online September last year. No even an attempt to answer to my email. Never

Latest review: Absolutely horrible service: takes more than an hour to get through on the phone. No case manager assigned to the claim, each time you speak with another staff member. Investigation is formal and

Latest review: Prior to applying, I had reasonably decent credentials: credit scores of 1000+ across multiple creditors; income of $250k+; never later with payments; good debt/income ratio. My application was

Latest review: I need to change my email and phone number as I have changed both. I want to use my card with loaded currency but when I try to link it to the company I am using, it wants to send a sms code. I

Latest review: This credit card is fairly useless now. Qantas is not the airline it use to be and you are locking yourself more with this card. There is hardly any benefits and despite the number of lounges around

Latest review: Have to pay upfront for day hospital procedure for over $3000 and can't reach claims team. Simply no point to this insurance, use one of the proper

Latest review: qantas does not accept responsibbilty for the items they sell for some one else.I thought i was buying from qantas itself I bought a massage mat that didnt do what it says Returned it they then said

Latest review: Easy to spend money but impossible using Qantas money to manage the account, long delays with transactions coming through. Just use a bank CC that

Latest review: Overused toasters with no clean checking, queues for make yourself toasted sandwich, party pie sausage rolls, bland soup when soup is available and option for carrot sticks, cucumber, salad leaf mix

Latest review: Qantas Premier Titanium Concierge Customer Service are NOT dedicated, and the customer service department employs foreign agents. Some agents do not understand plain english and it is exhausting

Latest review: Card Hacked in July ($3K spent overseas between 2 different countries whilst we had charges in Australia) No Warning from Qantas Premier (I found out and Contacted them) New Card Re-issued and hacked

Latest review: Booking a hotel from QF is not worth if there is an issue with the hotel. QF never gets back if you have issue with that hotel. In my case the hotel did not meet the reviews (fake) as advertised.

Latest review: Alerted them about a scam website and payment for an item not received. First they refunded the money but them some months later added it back without any notification. They didn’t even visit or i

Latest review: After five weeks, the wine has still not arrived and a refund has not been provided. Multiple calls and e-mails to haphazard after sales service will hopefully result in a refund, but this takes 3-5

Latest review: Keep dragging the claim out so they'll eventually give up ... I have spent more than $1m on this card travelling the world over recent years. On many occasions there have been situations that would

Latest review: I exactly looked the timeframe to spend 3000$ in first 3 months. That I did but they have their own put to receive points are minimum monthly payments required so ju must cross the line with a finger

Latest review: Applied via their website for this product. After the long, process of application and identification, I received an email which stated the application for the credit card and a credit limit was

Latest review: The staff who assess the application are unprofessional and rude. They keep changing what are required to support the application, as soon as you provide them what they have requested they request

Latest review: I'm a fan of this card, and would recommend it to anyone. I use it for all my grocery purchases and anything else I can think of! I've had this card for three years now, and love that Amex always