Amway eSpring

What a waste – Super overpriced and I can find the same thing for so much cheaper off amway. They tell you that you can't find it anywhere else and thats not true. You don't need half of the filtration they put in here. Waste of money.

Excellent quality water, but questionable mechanics – I simply cannot question the ability of this unit to produce quality purified water; the smell, clarity and taste of the water is markedly different from a glass of unfiltered water. To the extent that we cannot drink water straight from the tap any longer. I do, however, have issues with the mechanics of the unit. In particular, the… Read more

'automatic' shut off system. Because we didn't purchase the dedicated tap (an extra expense we couldn't justify given the cost of the unit itself), our system is run through the kitchen tap. The flow of filtered water is activated manually and should, according to the manufacturer, cause the automatic shut off to self-retract once the flow of filtered water stops.

We have found this not to be the case. The automatic functionality is faulty on our unit, and also anecdotally on the units of friends and acquaintances too. Very disappointing given the cost of the unit.

Whilst a dedicated tap would alleviate the issue, it is marketed as an 'optional extra' and adds even more cost to an already significant investment.

My opinion - Amway either needs to include the dedicated tap as an essential part of the package, or else invest some time & effort into rectifying what I consider to be a faulty 'automatic' shut off.

Miracle Marvel Water Filter – At first I thought this expensive luxury water filter was just an expensive advertisement junkpile, but after several years of using it since 2009 I think it was back then I bought it, almost like buying a BMW luxury sports car equivalent, I have to say that this marvellous invention in the long run would save you a lot of medical bills in doctor… Read more

visits, seeing that I am relying on healthy foods besides clean bacteria-free tapwater to keep me fit and healthy in my middle age, and also besides walking exercise to burn off sugar calories excess weight baggage. When it comes to fruit juice, always dilute it with filtered water to avoid instant fast fat gain. When it comes to cooking like boiling potatoes or boiling water for a cup of cocoa, always use filtered tapwater. Sometimes I wonder if health is greater than wealth, and that being in homeless-like survival mode with a casual part-time job while living with my parents' rental home - has greatly strengthened my focus on being safety-conscious and health-conscious intelligently as an Amway member. October 2018, replaced leaky plastic white tube with new replacement tube from Amway Australia. Although fairly long, had to cut it in half so that I can use the spare half for future use. Best to position the filter next to the tap to keep the short-distant hose from straining pressure as the hose must be free from stretching or pulling force. Also not to accidentally turn the hot water tap on too often as it can split the hose over time. No problem replacing the tube, and yet be careful not to drop the metallic valves while replacing next to the kitchen sink because there are no replacement valves that come with the plastic tube.

Surprising Great – It’s look like the filter is expensive, however it’s super safe for our health. Very high tech having a UV light inside the filter. The water taste very smooth and taste really nice. It’s really conscience company. Show details

Simple and affective – Have had it for 10 years amazing tasting water. I think the only one that has uv ray to kill bugs and filter at the same time. The only thing I have replaced is filters tap fixtures. Show details

This is perfect, I can't live without it – Espring is excellent product by Amway. I am using from last 10 years and I have a problem with it. my brother is using from last 5 years and he is also happy with it. Show details

Exceptionally over priced and now bound to paying for such expensive cartridges – The e-filter machine cost us about R7000 a few years ago. The pipes disintegrated when I stored it for a few months during lockdown. (R260 to replace). Now I need to change the filter (every year or so) and was quoted a shocking R2,955.68!! for a new filter. Surely the old filters are recycled. Or at least the heavy casing is recycled. If not, how… Read more

damaging are these massive, heavy filters to our environment. Now we are bound to use only Amway and only ones original sales rep, such a mission to trace this every time one needs a new cartridge. Big money making contracts where people are tied down to forever increasing prices. It cant possibly cost R3000 for a new filter every year.

It was an overpriced but functional product until it started to make us ill – Although eSpring is many times more expensive than other accredited water filtration services/companies, we used loyally for many years, and to be fair for most of those years the water seemed fine. The issues started about a year ago, the filtred water started to smell stale, to have a taste and despite our efforts to clean the devices thoroughly… Read more

many times over, we ended up spending a lot of money on multiple new filters. In the meantime, we requested help from Amway and we've been replied to, but always with repetitive and inconsiderate solutions such as:

* We can send the filter and/or device back for inspection, repairs or replacement but we will have to pay for the changes, without any right to a refund and before we will know what needed replacing or fixing. Knowing they will not refund the faulty filter (although it was only a month old) or discount the repair of the filtring device (although we were loyal clients for over 13 years) I specifically implored them multiple times to tell me the price of their services before they make those changes, in case I can not afford them. But no, the answer was that if I cannot afford to cover for the faulty parts/filter, I should not send it to them.

* We can not send the faulty device or filter directly to them, instead, we have to send them to the "representant" we bought them through. I did explain that it's been many years since we bought the device and the representative was on a different continent we spoke last time. I do not have any contact with her anymore, I don't know where she lives or her phone number. This again was replied to "we understand, but please know that we will accept the item only from the representative that ordered them".

* We have been asked for the receipt of the faulty items. I have provided the receipt, bank statement and print of the transaction. Then we have been asked for the same receipt again and again and again. It was like they were not even reading our desperate emails. They did not even need to open the attachments because I got so desperate, I set the background of my last email as the receipt and wrote my message over it in a corner. We've been replied with a request to send them the receipt.

* We have been replied every time to our queries, but every time with evermore conflicting and confusing requests and answers, patiently wore us down while we were drinking water that was not fit for consumption. After over 13 years of loyalty, and a lot of money spent on new and potentially faulty filters since the problems started, we are back to drinking bottled water. Thank you Amway.

Outdated Machine – This water treatment system is outdated. It just cannot keep a count of water been treated. So one has to guess based on change in taste. No customer support; overpriced. Even cartridges prices came as surprise. Installation below standard. Not sure whether this machine really works or not. Show details

My Amway eSpring broke and flooded my house - only 10 months old – I purchased a new Amway eSpirng after the old model sprang a leak (14 years old). Both flooded my house and the eSpring was only 10 months old. I am worried about purchasing another under sink filter as both leaked for several hours before we discovered the leak (plastic parts cracked). What if we go away? There was considerable damage plus… Read more

the time involved to clean up, including carpets etc. Amway replaced the broken part and no apology offered.

October 18th 2019 Update: Replacement part under warrantee also split with a second flood through my home!!!

We now have our replacement part under warrantee that has split with a second flood through the house from the same unit that is not even 1.5 years old. The replacement part split after only a few months. I absolutely cannot recommend this to anyone.

E spring filter change – I have had my e spring for about 9years, I did a filter change , pretty standard except for my electrical top. The red light is not turning off, it says to install a cartridge, Except I just installed a brand new one , I’ve re done installing the new cartridge 5 times already . No leaks, everything is screwed in properly, I read about a power… Read more

surge? My e spring is plugged In we’re a couple of appliances are, we have had a couple of surges in power ,

If I run both appliances at same time one shorts out, does this effect my e spring,

Lasted 7 years then developed a leak – I can't remember what I paid for mine but I see on their website they are retailing for around $1500. At the time, I was comparing it to Culligan equivalent and it was similar price but I now realise Culligan is also overpriced. For under $1000 you can get a reverse osmosis system (including installation costs) that will remove a lot more… Read more

contaminants to a far greater degree, than a carbon system such as this one. For what it does, I think it is overpriced.

When I change the filter it tastes great but that only lasts for a month or so. I was told this is because when the carbon filters wear out they can't take out the chlorine any more. After that, it starts to taste bitter, like tap water.

I get the non UV filter from Clarence waters for about $225. This is also expensive, because a good reverse osmosis system can be around $150 per year for filters, and as I said before, works better. I live in Melbourne and so the UV functionality is not needed. It does comply with NSF standards for taste and removal of impurities, and I guess that counts for something. Obviously, when it comes to taste, NSF doesn't take longevity into account. Perhaps I just have poor quality water because I live next to a train line.

It is easy enough to change over the cartridges.

In some ways I am glad it has developed a leak. I am considering a reverse osmosis system from PSI. They are high rated on this site if you read the reviews, and looking at his website, they seem to have a passion for providing great products and service.

Perfect water personified – Our experience with eSpring has been excellent. We bought it because after making videos for the water board I realised that the addige, "use a filter or be one," was correct. As professional as water companies are they can't stop dirt, corrosion, chemicals, bacteria carcasses etc being in the water. Your body has to filter all of that out. My… Read more

mum died of kidney disease, not connected to water but makes you appreciate how wonderful your body is, protect it.

The best and reliable clean water that you can have – I have been using this eSpring for 5 years and it gave me no issue except once with the beep sound after changing the filter on the 2nd year. I have no idea what's going wrong and I just continue to use it until the time to change the filter. After changed the new one, I starter to understand that previously I didn't lock it well which caused to… Read more

the error beep sound. From that moment, it gave me no issue. I find this is one of the great technology which I don't need to rely on agent to tell me when to change cartridge (which may cheated on me) with other brand. And this is totally safe to drink water without smell. My whole family (big and small) is drinking it everyday with full confident. We love eSpring. Thanks Amway.

dont waste your money – The electronics on these units are terrible. Many people...including me...have problems with the unit beeping after you replace the filter. We have installed it several times...still beeping. DONT GET ONE. Once it starts beeping...it will drive you crazy. You dont need electronics to filter water. Get a low tech filter.  Show details

Environment – I have been using amway products and changed to espring May 17. Just realised that I have to replace cartridge completely. I felt that espring is good but would it be better for the environment to just replace the pre filter? It is wasteful and environmentally unfriendly to just discard. Thanks for the consideration.  Show details

Really fresh and pure mineral water at home – We have saved lot of money, even though we have initially invested in this purifying system. we have never worried about any contamination and we have given our baby this water without boiling or going through the long process. we could clearly make the different in the softness of the water and taste too. Recommend for families and affordable purified water for everyone.  Show details

Worst purchase ever – We have read a lot of good reviews for this filter but thought we should advise that our experience has been anything but good. Water coming from the eSpring has a iodine/metallic taste so bad we have even had to throw away tea made on this water. We complained immediately after purchase and were given a replacement filter but 18 months down the… Read more

track and on our 3rd filter the horrible taste is still there. We approached Amway and were told you have already had one replacement filter and basically too bad, so sad. No other refund or replacement was offered.

We had water from both kitchen tap and eSpring tested 2 weeks ago. pH of tap water 8.3 - pH of eSpring 7.8. Total dissolved salts in tap water 280 mg/L and eSpring 290 mg/L. Chloride in tap water 55 mg/L and eSpring 56 mg/L. Total alkalinity as CaCO3 of tap water 93 mg/L and eSpring 83 mg/L. eSpring water has less turbidy and better colour but all in all we have found the taste so bad we are going to disconnect this unit so that we don't use it accidentally.

Best Water Purifier Ever – Been researching water purifier for a while now and Espring is definitely the best I found yet. It's simple of use and great value. For the same technology system like that take 3 time more place and are costing 5 times more. The quality of the water is unbeatable and changing the filter is so easy!!!! So much saving since I bought it $0,25 per litre the first year then $0,06 after that...  Show details

This is the best water purifier on the market – I’m an Engineer (Water) and have more than 40 years in the industry. I’m one of the few people who know what Melbourne tapwater contains, including THMs (look it up, it’s carcinogenic). I calculated the requirement for our family and each of our kids’ families: a media filter for particulates, a high quality carbon filter to remove chemicals,… Read more

toxins and other dissolved compounds, an a UV steriliser to kill cryptospiridium, macteria, viruses and other unwanted organisms. It also needed to signal when filters and the UV tube needed changing. After looking at all the options available we settled on the extraordinary quality of the eSpring. It displays a message when the filter unit and UV bulb need changing. Highly recommended. Stay healthy.

Expensive and hard to find filters – I inherited a spring system from a friend who at the time didn't tell me how much the replacement filters were and to my surprise they are over $300. Seems to work ok and function as a filter itself but I'm not sure if i would actually buy it if i was looking for a filter system. I ended up replacing the unit with something different.  Show details

Unreliable, expensive to run – Has amazingly bright blue LEDs on it that waste power and illuminate your whole kitchen in the dark. Oh and you can't turn it off, otherwise it'll continuously tell you the $380 filter requires replacement. When you contact the Amway "customer service" team this is apparently a "feature". The spring loaded tap fitting broke within a few weeks of… Read more

installation. Just simply not good enough for a $1300 item you pay $380 a year to run filters through.

I would pay $400 per year for this quality of water – I've been using an espring water purifier, continually, since 1969. My first one sat on the counter. Now, every time that I move, I take it with me. Well, not really. I left the filter in my Florida when I moved to NY. Then, I bought a new one when I began traveling in a motor home. I'm now selling the mh after 5 years and installing it in my new… Read more

home. FYI, YouTube has a great video on how to install/uninstall one. Knock on wood...never ever had a leak. Water is very alkaline. I still love it!

Love our e-Spring! – My family and I live in an old house and just had my home water tested as morning water is tainted orange. Well the results came back and is positive for metals and am not impressed. However, have been using Amway water filter for 3 years now and had a sample of the water filter tested too. What can I say, but am so ecstatic that the Amway water… Read more

filter sample came back perfectly clean and healthy. It removes 99.9% of all the unsafe nasties. It's really refreshing and tastes great too!

Espring and the previous unit also – We have used e spring in our home for about 4 years and prior to that the earlier model. The colour of the filter when needed in replacement which is based on litres through the unit not date wise is always brown so good to know our bodies are not ingesting that. Still way cheaper than bottled water and know what you are getting

Awesome filter – When we first arrived to Sydney Australia, a friend of us lent us a eSpring water filter for 2 months, then she took it waway... and right after she took it away my whole family felt ill with different symptoms. As a result of this experience, we bought a filter which has been a great blessing for the last 4 years. I do agree that the replacement… Read more

filter might be a bit expensive but when we do the maths on how much water we get out of the life of a filter, then we realize all the savings. You can buy 10 litres of "spring water" for $3.80 at Aldi so for a family of 5 we would spend about $1300 a year, so we save about a thousand a year in water, plus we know that we are getting excellent water.

Mixed feelings, great filter, but you pay for it! – We have had an Amway eSpring water filter for about three years now. The water quality I believe is first class, no complaints. I do have a problem with the below sink tap unit though. It cost a ridiculous amount of money $230 for what is essentially a plastic tap with 3 plastic hoses on it. The unit worked well for 12 months bit then began to… Read more

leak around the crimped metal seals on the tunes and cannot be fixed. Not Happy.

The other issue is the cost of the filter, almost $300 annually for the filter replacement I think is a bit steep.

Good filter but the ongoing costs are too much. I wouldn't buy it again. Compact, looks good. Cheap tap unit, expensive ongoing annual costs.