Ariston Aqualtis Washers

Would not buy this brand again, this machine was a replacement after my initial purchase (was an 8 or 9 kg machine) was replaced because it didn't work from the day I bought it, the replacement's control panel broke under warranty so it was fixed, then while still under warranty the drum starting having issues with being really noisy and… Read more

vibrating, because of the previous issues it was replaced with a 10kg machine, but the replacement machine that was delivered was a 2nd hand one. This was picked up and replaced with a new one. I received the new one in November 2016 and for the most part it's been good. I particularly like the duvet cycle. I do not like the child lock on it purely because you can still turn the machine off and on by the power button on the control panel even when the child lock is engaged, if it's turned off you have to restart the whole cycle again. The front of the detergent door has broken off and the metal area around the detergent door has rusted badly. This machine's drum has now suddenly started being really noisy and making grinding noises, it sounds like a ✈ is taking off in my laundry. I'm just waiting for it to die (unless the neighbors complain about the noise of it first). I definitely will not be getting another of this brand.

Similar Knob problem with Aqualtis AQ7L 05 U – It is interesting that we had the same problem, a few years ago now, with the knob freewheeling and computer stalling . My son was able to remove the knob and found that a crack in the knob mounting had been repaired by holding it together with a miniature cable tie - we had purchased the machine new!! He repositioned the dial, returned the knob,… Read more

and it has been washing on the same cycle since. The computer plays up frequently, but we just turn the power off and wait a while ( shades of 'The IT Crowd!) before resuming. At least we haven't paid numerous site visit fees to repair men ... I have always been happy with wash results.

Disappointing Ariston – The machine washes well - I wouldn't say any better than my previous LG. This is my 2nd ariston, the first rusted through at the front within the 3 yr warranty period. The customer service team were excellent and a new machine was delivered to me with no hassle. Unfortunately the same thing has happend again and the whole front panel where the… Read more

dispenser is has rusted through and is now spreading down the front of the machine. I am currently looking for a new machine and would never buy ariston again. Not worth the money.

FLAGSHIP MODEL, – We do 5-7 loads a week consistently for 5 years, using top quality non-filler added washing detergent & it worked very well. We tend to buy above average QUALITY/ RELIABILITY and not have to worry about minor issues as such as it gets older which is why we chose their premium flagship model washer in 2013. When we purchased it was very quiet on… Read more ·  1

the spin cycle. Then after almost 3 & 1/2 years, the MC started to sound louder and louder on the spin cycle, louder in I mean its noisier than the planes that take off overhead in the inner city ON THE SPIN CYCLE so much so that we have to close the laundry door now and run no higher than a 600rpm spin cycle.

When empty and you move the drum from side to side you can feel that it's a bearing that's starting to wear out. Only time will tell when it goes. So to fix it would've been a $6-700+ outlay.

Anyway, its 1 day to 5 years ago we bought this flagship Premium model MC and at a premium price I must say too from the ever happy to take your hard earned cash money Harvey Norman and no we didn't go for their extended warranty extra dollars that they offer you to pay at the time of purchase.

What gets me is, at the back of the SALES brochure it states 5-year warranty "Total Peace Of Mind" & when you get the machine installed with the paperwork comes a 2-year warranty registration leaflet?

So I rang Ariston service, I spoke to Debbie who is the 2 years plus warranty assistant. She was right in as such that it was a 5-year warranty and that I should supply certain items to prove that it was an issue inside the warranty period.

She ploughed my case for me to the technicians/ manager and low and behold I receive a phone call back a day later stating yes it's under warranty and I'll be receiving a new machine @ F.O.C!

Well, this made my day as I was feeling a bit flat that day and to have this good news was a real pep up and a win.

Thankyou Ariston for your decision and we look forward to the new replacement.

It pays to keep receipts and all paperwork sometimes.

Ariston, in GREEK, Meaning the BEST!

Awesome machine. I can not fault it at all – This is a very good machine. I’ve been using this machine for 3years. Really happy with it. Spinning and washing cycles are super silent. Ok-good water rating and good energy ratings. Various technologies in the machine works well. I thought of writing the review since I saw several bad reviews for the machine. I my opinion most people… Read more

either don’t read and understand how the machine works or just don’t follow the instructions and then blame the machine. Doesn’t make sense to me.

I’ve used it for 3 years. No mould at all. I just leave the door open for couple of hrs after eash wash. Run a rub cleaning cycle with white vinegar once a month. That’s it. I don’t baby sit the machine. Just few regular things.

The only issue I have now is a damaged door seal. I’m not sure whether it’s poor materials or physical damage. I’m more inclined towards the latter. I suspect it caught something of a garment and that would have caused it.

However, I got it for close to 1000 bucks thanks to one of my mates who used to work for the company. I know RRP is around double. I’m happy for the money I paid though.

Update: re: the door seal; I called the company just to order the part hoping to pay for it (since I throught it was physical damage plus I couldn’t find the reciept). To my surprise they only asked how old the machine is and sent the part FOC. I admire their customer serivce.

Cycle select knob problem – Purchased 2014 (can't remember, but will put down June until I retrieve the receipt.Everything great until cycle select knob seemed to not be working. Machine still functioning fine. Had 5 yr manufacturer warranty, so when visiting Domayne, thought I would ask them about the Warranty process. They called Ariston, but couldn't make contact beyond… Read more

queue. They emailed them, I got call from them. Helpful customer assistance person. Told most likely the knob was freewheeling (my words), a common fault on this model. All plastic where mounts on the shaft. Said simple to change (pulls straight off), happy to send me one for free and I could likely change it. New knob reinforced with metal. Delivery problem, but got to us.

Knob wouldn't pull off with the force I was prepared to use given it's attached to a much more expensive and sensitive part (or so I reasoned). The new part had lugs that lock on, and would need to be manipulated a bit to remove it (tiny screwdrivers might get to them after the knob cover is levered off easily). Assume the old is similar. Called Ariston, told this time that the warranty doesn't cover knobs and seals, but they would put me through to their technical department for advice. No answer, returned to original person and given assurance they would call me the next day. Silence.

A little disappointed with this. Seals, fair enough. Nice to send me a free knob, but given they are prepared to admit it is a common problem and that the replacement part was improved, I would have expected a 2 minute call to give me the good oil on removal technique.

Will attempt to remove today. Couldn't find any info on internet, other than similar problems, one response to a cry for help describing my experience, but with no removal problem and a different model. Didn't go into technique though. It's still possible that force will get it, but I really don't want to create more problems.

Tried again, but resorted to drilling two series of small holes in the knob, using the new one for guidance, resulting in me being able to remove the outer part of the knob and then being able to release the inner part. Pushed the new knob on, and after clicking into place was ready to go.

Machine still seems to be washing well.

The Best Machine! – I love my Ariston washing machine. For years he has comfortably co-existed with his humans, making hardly a whisper of noise, warming my laundry and chatting quietly to my dryer about his pride in his job. Ari and I struck up an amazing friendship over our time together, he, tirelessly washing everything from my mud-soaked jeans to my frilly… Read more ·  1

delicates (he often smiled over that) with the same dedication to cleanliness and solemnity as a monk at prayer. BUT suddenly his lights blinked erratically, seemingly panicked at a world full of detergent overload and then they stopped, his door refusing to open...An emergency which required the plug to be pulled from the wall...the lights stopped...the plug was re-instated... but no lights... no power...no Ari. Is he dead? Never to be revived? Can someone please help. I am nothing without my Ari...

Excellent washing machine – This is the best washing machine I’ve ever owned. It’s quiet, it has a light load 30 minutes it great and I wash every day. I have a bnb. Highly recommend Show details

Love it – I Absolutely love this machine I've had it for just under 8 years, paid 1299 for it and was told it will last a lifetime. Since I've started using it I absolutely love the wash quality of it, the fact I can add clothing I've forgotten even after the cycle begins. It has lots of rust around the dispenser and is very loud when in spin cycle but it… Read more ·  1

didn't bother me because of its quality. It has now just stopped working. The child lock light won't come off so I can't get it to wash

Disappointed Greatly – I have to say that this is not my favourite machine. This is my second 10kg front loader by Ariston and it is WAY SMALLER than our first 10kg machine ( I know all the machines went down in barrel size which was a disappointment to start off with, having 7 people in the house my first machine size was great not only for clothes but for doonas and… Read more

blankets ) and doesn’t wash as much and to no where the standard of my first machine . The Aquiltis I have now I have had for a long while and has rusted in a couple of places, right around the powder dispenser draw area ( some of the rust actually falls into the powder draw ) and around the hole where the door locks in . Just waiting for something to rust enough to fall off . Can’t say I can give much of a rating at all in most areas. Based on this machine alone wouldn’t recommend as poor quality materials used in construction alone has turned my opinion.

Rusting Evereywhere! – After a few years the machine still works fine but there is rust all around the tray for the powder and also underneath the front door. The bottom also seems to be rusted and the machine has now started leaking water. will not purchase this brand again

Waste of money – Machine has been underwhelming and problematic from the start. Cycles are too long. Clothes have lost shape/shrunk (ALWAYS on cold wash), it constantly beeps throughout the cycle with no error message to explain why. Would never buy this brand again. Show details

Not my favourite – The machine washes well but has been broken down several times having all major parts replaced except the drum and door all this in less then 2 years and the hard washing was done in my old machine Show details

Crappiest washing machine ever – This product never heats past 30 degrees never cleans dirty clothes. Especially butcher aprons. Can’t change spin speed. So always at low speed. All in all for a consumer in the food industry whose clothing is frequently heavily soiled this machine is as good as useless. Show details

Poor quality never again – I have owned various washing machines over the last 40 years and never owned a washing machine that has broken down so frequently. Now I am told the latest issue requires a new thermo door lock ! Not sure if it is worth spending any more as the front has various rust holes and paint bubbling/flaking..... I know staff at Ariston will not post this… Read more

review for obvious reasons..so probably not much point in having this site. However there are other social media sites out there..Watch this space...

Don’t do it!! – I purchased this washing machine 5months ago...I have had nothing but trouble since!! You never know what your opening the door to when the machine signals it has finished washing, sometimes it hasn’t spun off, sometimes it hasn’t even rinsed and everything is still covered in soap. Don’t ever try to wash a Doona..you will have to drag it to the line dripping. Biggest waste of money ever!!  Show details

I love this machine but!!!! – I have been using this machine regularly ever since I bought it on 23/06/2011 from Harvey Norman. It works well except for the fact that around the dispenser there are huge amounts of rust and the paint is bubbling and peeling. This does concern me because the dispenser wont shut fully even though i have replaced the dispenser draw. When i do go… Read more

to open it the handle on the dispenser drawer keeps coming off so much so that i don't use the handle anymore.

Love it but! – Everything about this machine was great until now, it sometimes leaks from the door and has a rust spot under the soap dispenser otherwise it meets all the requirements. Is there a salution to fixing the leaking door or the expense of a repairman needed about now. A bit disappointed  Show details

Rust and mound issues – Rubber seal is no good, and machine gets mound very easily. Also has rust issues. Would never buy another Ariston washing machine ever. Tell other friends about these problems as well so they don’t buy one. Paid $1700 and thought I was getting a good quality machine but instead got an inferior product. Extremely disappointed. Now having water issues  Show details

Dreadful – Our first one completely died within 2 years. Credit to Harvey Norman, they replaced it with a new one. The machine does not wash well, I often have to rewash things. It only works on whites, coloured, bedding and 30 min cycle. Anything else and it jams and flashes lights. The emergency release no longer works. To drain you need to lie on the floor and unscrew the bottom- really fiddly. Summary. Lesson? Buy a Miele. They work.  Show details

Rust stains on my washing – I noticed about a month ago reddish brownish little marks on some of the washing. These marks have gotten bigger and actually destroying my things. The clothes go into the washing machine normal and I come out ruined with a big reddish brown marks on them. It was leaking or so but that leak has stopped so I don’t know whether it’s rusted within.  Show details

Wish I didn't buy it – The machine gets mouldy easily. I wipe the seal with a towel and leave the door open and it still smells and has mould. It's not quiet, it's quite loud. Clothes come out with a slight musky smell. There is soooo much mould under the barrel and seal. The seal is not covered under warrenty which is pretty bad. The seal doesn't look great and I've… Read more

only had it for one year. Lots of other reviews seem to have the same issues. The sales man led us to this one, obviously just wanted to get rid of it, it was on clearnece. Should have researched first!!

6 years and not working – Just hit 6 year mark and won’t move off the rinse cycle manually. Advised by Ariston service that it will cost around $500 to repair as it’s probably computer requiring replacement. What ever happened to a white good reaching the 10 year mark minimum / particularly when you spend over $1500 to buy a Italian made machine. This was the first and last Ariston product I’ll buy.  Show details

Its Okay – Purchased from Harvey Norman Lower Hurt NZ November 2016 on advice of salesman. Wanted a Samsung but none in stock and I needed a front loader straight away. Works well, but on the 24th October put a load on went outside to garden and came back in to a flooded laundry. Called Harvey Norman who arranged for a serviceman to come, he found that… Read more

there was a tear in the door seal in a very weird area. Left and I rung them today to find out what's happening as no correspond3nce from them, only to be told part is on back order and probably not available for another 3 weeks, which would mea by the time it gets fixed I will be without a machine for 6 weeks. Not happy as Im spending lots of money at a laundromat and an expensive machine ($1700) at home not being used. Should've stuck with Samsung, old machine I had for 10 years and never a problem with it until the barbell inside didn't wotk. I wouldn't buy Ariston again if this is how long it takes to get parts.

It’s ok – Washes clothes well both with coloured and whites. I love the timer feature and the ability to pause and add more to the load. Runs quietly during washing mode. Can be loud during spin dry due to its high rpm (1400 rpm). Premium brand but rust has developed under the detergent tray. Unfortunately warranty doesn’t cover rust problems which I believe should be included for at least 5 to 7 years. Had this unit since 2014.  Show details ·  1

Rust, mold and lucky I had warranty as it could of been a ride off after 10 months – We bought the machine from Harvey Norman Auburn back in 2010. The machine came with warranty and opted to not go with the extended warranty. We Machine operated for 10 months before the mother board burnt out. The technician required 7-10 days to obtain replacement parts and replaced under warranty. The mother board hasn't blown up since then,… Read more

although the instrument has been leaking at the base for the last 3-4 years and as a result we have had increased in rust developing around the base of the instrument. The rust has eaten away around the legs so we now have to support the base for the machine to remain sturdy. There is rust also around the detergent loader, and the rubber seal is all moldy. It does a reasonable job cleaning although it's not as gentle as promised on purchase. We bought the machine on Harvey Normans recommendation that is would be a good machine, so far it has lasted 7 years and still working to a reasonable standard, although the leaking is enough for us to replace with a new one. The price purchased was at $1100.00 although we were expecting at least 15 years of rust, leaks and fungus free. the biggest issue with the machine is that the ongoing water leak has also dampened our laundry and we are now experiencing items such as doors absorbing the water vapour, eventually this will cause mold growing on the wall if not replaced.

7 years and it is dead – Sold on advice from Harvey Norman salesman that it was fantastic product. Same problems as other reviews - rust under detergent drawer and spreading to other parts plus mould in drawer and on front seal. Very noisy when operating normally. Never washed that well. Although I put cleaners through machine it clogged up and didn't work so had to… Read more

get serviced. Had bought extended warranty taking it to 6 years and was fixed just before warranty ended. I mentioned to Ariston serviceman about rust and that the bearings were getting noisy and he said he couldn't see or hear any problems. Noise got worse so 8 months later bearings are shot. Expect more than 7 years out of a machine. Never buy Ariston again or trust Harvey Norman reps.

2nd time round and still rubbish – About 9 years ago we bought our 1st aqualtis machine. After 5.5 years it rusted out from an internal leak around the soap dispenser. After 3 months communication with the company they agreed to replace it. Great I hear you say! That was 3.5 years ago. The new one has had 2 of the 3 fins break off inside. It often stops mid cycle and all the panel… Read more

lights flash. Now it won’t spin. I’ve taken everything out, manually emptied the water. Turned it off at the wall etc. and tried to run it through a cycle empty. Or won’t even run a cycle, it partially fills and stops. This machine is 3.5 years old. Not sure if it’s still under warranty as it is already a replacement or if I should just give up and buy a new one. For the money I expected it to last at least 10 years. When it works it’s quiet and does quite a good job but it’s just unreliable and breaks easily. Very disappointed. I work full time and live in a rural area so getting a repairer is hard work.

Rust around detergent hopper and mould around seal – It seems there is an ongooing issue regarding comments about rust and mildew. Our machine is 9 years and i would have expected it last longer than this. Can the seal be replaced as waterr is now leadking from front of machine when it is starting to load the water?  Show details

Perfect – This machine is brilliant, It washes big loads which is great for family's. It's very quite and even though it's a 10kg machine it's very compact which fits better it tighter spaces. It washes your clothes beautifully and clean. I really like the choice of setting on it , especially the 30 min wash. For people who just want to get their washing… Read more

done in 2 loads instead of 4 than this is the machine for you. Harvey Norman is the best place to get it and especially their extended warranty.