4,745 reviews
I recently invested in this stunning lens after comparing it extensively with the 400mm f/2.8 at the Australian Open. The 200-400mm f/4 is incredibly versatile; even at my weight of 65kg, I can hand-hold it for slow shutter panning in motorsports with fantastic results. While zooming during fast action requires a bit more stability, the image… Read more
quality is simply breathtaking—my first day out produced stunning photos. It is a premium piece of equipment, but worth every cent for the performance it delivers. Because this was a significant investment, I scoured the internet to find the best possible deal, and Becextech offered the most competitive price by far. I was impressed by the efficiency of their logistics; the lens was delivered within just four business days and arrived here in Australia in mint condition. The packaging was secure, and the service was seamless from start to finish. If you’re looking for high-end professional gear without the retail markup, I highly recommend the team at Becextech!
I was thoroughly impressed by the wide range of products and competitive pricing at BecexTech, but what truly stands out is their ""GREAT"" customer service. I recently ordered a specific camera lens that happened to be out of stock at the moment I placed the order. However, the team managed the situation perfectly; as soon as I sent an email,… Read more
they addressed the issue immediately. Despite the initial availability hurdle, the lens was shipped just a few days after my order, which was a fantastic result. The staff at BecexTech are clearly dedicated to their customers, as they were always at my disposal via email, kindly providing helpful answers to every question I had. It is rare to find an online store that handles inventory updates so gracefully and maintains such consistent, polite communication. Between the fast shipping and the supportive team, I had a seamless experience. I highly recommend them to anyone looking for quality gear and reliable support!
I recently reached out to BecexTech regarding a billing query, and even though it turned out to be an issue completely unrelated to them, their customer service team was incredible. They were quick to respond, highly informative, and genuinely kind throughout our interaction. It’s rare to find a company that puts so much effort into helping a… Read more
customer even when the mistake isn't on their end. Their professionalism gave me total confidence in my purchase. As for the products, the value is unbeatable—the prices are significantly lower than standard retail, yet the quality is exactly what you would get buying in-store. I was also very impressed by the care taken with my order. My items arrived very quickly and were protected by a gratuitous amount of bubble wrap, ensuring everything stayed in perfect condition during transit. Between the great prices and the top-tier care, BecexTech has definitely earned my trust!
Reviews with attachments
Item was delivered safely. Item is in really good condition. Show details
I am pleased with my purchase of refurbished Samsung Galaxy S23 phone in pristine condition. The phone was delivered very fast and in condition as described. The staff at Becex Tech were very professional as I communicated with them on few occasions. The phone is very responsive and the battery performs very well throughout the day. Show details
Absolutely amazing – My plus one 13 purchase experience was absolutely amazing. These guys were fantastic. I have never used them before but, I will definitely be using them for future tech purchases. Show details
Samsung galaxy watch 6 classic 47 mm black, brand new ✓ – I bought a Samsung watch 6 classic 47 mm brand new and I received exactly what they advertise in their website ✓ The price was very convenient, I saved couple of hundred dollars✓ and I very satisfied with the product packed in original box, takes 9 days to arrive from overseas, but it was not a problem at all. The communication with the BecexTech… Read more
customer service was quick and easy, no dramas neither ✓ I would recommend them if you want to save some money, if you are not in rush to get the product keeping in mind is coming from overseas, my advice is just read very carefully the description of the product, if is second hand or brand new, what includes, just to make sure you choose the correct one and you will be happy with your purchase with no surprises.
Product received as advertised. Quick delivery – Quick and responsive to my enquiries after placed my order. Reasonably good timing delivery. Received product is in good condition as shown/specified on the website and well packed. Website is user friendly. Checkout is quick with many payment options to choose. Definitely will shop with you again. Highly recommended. Show details
What a poor excuse for a business. They play dumb, pretend to want to help. Don't have the intelligence to ensure they communicate consistently or keep track of what they have said previously. Really they are just scamming ppl and have no care to act in good faith or morally correct. Motorola 60 ultra purchased in Dec returned in Feb after… Read more
automatic android software upgrade wouldn't accept any pins or codes from Motorola. Motorola support team themselves advised to return it to supplier for refund or replacement.. They claim software issues are not covered under warranty. Motorola state it's a flaw in the product and needs to be replaced. After months of varying emails asking for personal account details and pass words they now want to return the item unfixed. They need to be held accountable for being so dodgey and ripping good ppl off. Buyer beware they have no care or desire to do the right thing. I'm taking my complaint up to consumer affairs due to not wanting anyone else to be ripped off. Really just rotting ppl for their own
Plays games selling beat up Iphones well below condition description. Best case scenario, you get to return it at your own time and expense. Just don’t buy. Attached pic, “excellent”. Phone frame scratched, chipped, sandpapered screen. Chipped camera lens. Show details
DO NOT PURCHASE FROM BECEXTECH. I purchased a Canon 45mm RF 1.2 camera lens from them and paid for express shipping. After 5 days (3 business days) I did not hear anything from them about my order being shipped. I reached out and was informed that the price on the website was wrong and they needed to charge and additional $431 dollars in order for… Read more
the item to be sent. Not only is this illegal in Australia and many other countries, but they also flat out lied to me and said this is "a competitive price on the market" meanwhile, every single retailer in Australia in selling this exact lens for 600-700 dollars. I only bought it from them to receive fast shipping. I'm genuinely floored by how bad this is, extremely scummy on their part. MASSIVE waste of my time. They reached out to me after this post was made and sadly, still took no accountability for their wrongdoing. In Fact they sent me lengthy emails being defensive, evasive, and subtly dishonest. Do yourself a favour and avoid this company at all costs. I'll attach documents to support everything I've said.
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First off, I bought this on Kogan and they're under the name "Eclipse BT Technology" so buyers beware. Second, these forms also clearly show we're not the only ones being scammed. https://forums.whirlpool.net.au/archive/9rp10w59 https://forums.whirlpool.net.au/archive/94k62zrj Now the review. I bought the product as "Refurbished - As New" but it… Read more
came with scratches and dents so deep its clear that this is whole thing is a scam. I sent an email to them but looking at other reviews here I don't like my chances of getting a good or even a half-decent outcome. I find it unlikely the phone will last a year if all these reviews are anything to go by.
Stay far away from these guys. I will not be buying from Kogan again after this blunder.
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About six months ago I bought a Samsung Galaxy S24 Ultra. It has failed to receive any software updates, and the phone reports that it is actually running S23 software (SM-918 instead of SM-928 like it's supposed to be). The country code indicates that this phone is a Samsung global market phone that is not meant to be sold, meaning it is not only… Read more
a grey import but a potentially illegally sourced black market product.
It receives no software updates from Samsung, and its Android software is long behind. It also does not work on 5G.
After a lot of runaround (see my first review), they asked me to send the phone to some guy in a dodgy mall phone repair kiosk. They included questionable warranty conditions like "Perform a complete factory reset" and "Please send the phone only. We will not be liable for any missing box" - what am I supposed to send it in, an envelope so they can claim it was damaged in transit when it arrives? I requested a refund months ago with a follow up, both completely ignored and we have been at a stalemate since.
This company is selling devices that are not for the public market with no warranty, no service, no software updates, and no care for their customers. The ACCC and Fair Trading will be involved from tomorrow.
A lengthy discussion regarding the device version can be found here: https://r1.community.samsung.com/t5/galaxy-s/oneui-7/td-p/34014767
A nine-page androidcentral thread regarding US devices being sold as "unlocked" (first page covers most of it): https://forums.androidcentral.com/threads/need-help-not-receiving-software-updates-in-new-s24-plus-phone.1067797/
SCAMMERS I ordered an iPhone on Kogan with BecExTech the seller, they advertised it for $489 any colour and I received an order confirmation and a shipping email with tracking, so I believed the phone was on its way. Hours later I was told the price was “a mistake,” the phone had not actually shipped, and I’d have to pay an extra $310 or cancel.… Read more
No goodwill gesture, literally nothing was offered to make this right!
This wasted my time and left me without a phone I urgently need. They offered no discount or goodwill gesture, only a refund.
Under Australian Consumer Law a business doesn’t have to honour a genuine pricing error, but sending a shipping confirmation when nothing was sent feels deceptive and absolutely unprofessional. Especially or offer a discount.
I cancelled and will not buy from them again. Sharing this so others know what to expect. DO NOT BOTHER DEALING WITH SUCH SCAMMERS
Purchased: Brand new OnePlus 13 on 19 February 2025 for $1404 Rating: Product Quality: 1/5, Customer Service: 1/5 I purchased a brand new OnePlus 13 from BecexTech in February 2025. The phone had two critical issues from the start: Inability to update software despite multiple attempts. Random restarts, sometimes lasting over 5 minutes in a… Read more
loop, rendering the phone unusable.
When I contacted BecexTech, they initially dismissed the problems as "minor" and suggested repairs. Later, they claimed it was "beyond repair" and offered store credit—only to reverse course and say it was "fixed" without explaining what was done. After 3 months of delays, I received a replacement phone, which had the exact same issues. Their solution was to restart the repair-replacement cycle, and they ignored questions about software updates.
I suspect BecexTech is circulating faulty refurbished phones to customers until warranties expire. Their handling of this issue is unacceptable and mirrors other negative reviews here. I’ve reported this to ACCC and SA Consumer and Business Services and urge others to do the same to hold them accountable.
Avoid this company if you value your time and money.
See below YouTube link to see the restarting loop issue. https://youtu.be/qz8znF09rgg?si=QxfR2nT2dr9dfFwY
Don’t really know how many stars to give. Product seem good at the moment. But when I received the 9th generation iPad I was less then impressed with the way it was packaged. Yes the iPad had a little bubble wrap on it, however it was placed in a box 10 times to big for it and nothing to stop it from moving around in the box. Bubble wrap would… Read more
have done nothing to protect it with the way it could still be shaken it the box. I count my lucky stars it arrived undamaged. Honestly don’t think I’d risk ordering again from this site as next time I might not be so lucky. And was offered a reward for a positive feed back only
Latest follow-ups
I cannot believe in this day and age an experience like this can occur with an honest buyer with a supposedly competent online tech retailer. I ordered a Samsung S21 phone on 1$ Feb 26 , opened the required account to purchase. Next day started… Read more
getting 1 of many emails about this phone I had just bought apparently sitting in my inbox, but I had received an order confirmation. Tried to log on to account 1 Feb, said temporarily suspended. Sent email to seek clarification about order status, told no problems, just be patient. Same answer on subsequent enquiries until day 5 they say oops, out of stock, so as per their email where I can get a refund , I say PLEASE send me my money back. Still waiting for refund after they have taken my money and had it over a week for a product they did not even have in stock - so I have gone to Paypal to resolve issue. Here's the fun, they have till 12 Mar to reply and I have been without a phone for over a week, I would love the money back in my account before I commit to another purchase on credit card. If they were really concerned about their stuff up, they would apologise PROFUSELY and get my money back to me ASAP. I would NEVER recommend dealing with this company. Only reason I thought I would try them is because company I normally use (ie Rebeelo no bad experiences here for 3 purchases) had no stock of phone I wanted. My argument is if I try and purchase ag an oil filter from Supercheap or Repco, they will not even accept payment if there is no stock, but oh, will happily take your hundreds of dollars for an item we don't have and then take forever to give your money back, which I will believe when I have it back in my account. Will keep pushing and no wait for PayPal. Just put this up so I can warn others before they make same mistake I did. I have sent evidence to PayPal as I have written emails for all this drama
Follow-up · Thank you for questions; yes, it took about 7 days, but eventually it all went through the system, but Boost did not acknowledge the CAUSE of my problem, just said "sorry you had a problem" . I believe they must have been shocked to find out that I was right - whether they have changed strategy to incorporate my comments - don't know. As I said, I… Read more
I needed to downgrade my mobile as to be compatible with my DJI Osmo and thought I'd try a refurbished phone, rather than new. I ordered a mobile rated as Pristine, when received it had a chip on the screen. I emailed address from site, asking if… Read more
they had any other of the same phone, in any condition rating, but without screen damage. A few days later I received a reply asking for photos of damaged screen. Although not getting a reply to my question I sent back pictures and asked again. A few days later I received an email explaining the conditiin rating was correct and any damage to the screen did not hinder it's functionality, and no answer to my question. I replied saying their customer service sucked and why couldn't someone just answer my question and asked for a refund. I got a reply saying my request has been passed on to another team for approval. That was a week ago, and although their site has a pic of a telephone and a woman with a headset on on the contact page they only provide an email and PO Box address. I just wanted a mobile without screen damage...........
Follow-up · Return process was such a hassle. I opened a resolution case with Paypal, after a lil' more than a week I was provided with an address for return, both from Paypal and Becextec, each address was different. Not wanting anymore stress, I gave the phone to someone in need and felt much better.
Don't touch this company with a barge pole! Bought a reconditioned phone for almost $1,000 via Kogan (my previous phone via Kogan was great and lasted 4 years, so thought I'd use them again), but this time the provider was Becextech, which I believe… Read more
operates out of Asia. Within weeks my Zfold Samsung got the dreaded black screens on fold out screens. I cleaned it before I returned it with wet wipes and noticed scratches appeared on the side fold. Long story short- they claimed I dropped the phone and created the scratches and damaged the hinge and that's why screen went black...while I was using it. This was totally untrue - I had not dropped it, or scratched it. I'd barely used it. Insult to injury - after losing almost $1,000 had to pay $55 Admin fee. Also strange, when processing the Admin Fee the BSB and Account number did not indicate the company name of Becextech, rather a man's first and last name. Apparently after reading reviews on Reddit they did not have same 'high' ratings as on their site? Wonder if this negative review will show on their site? Ver disappointed with Becextech, Perth Western Australia.
Follow-up · No warranty on mobile phones. Company said repair wasn't possible. No refund permitted or received.
Positive reviews
I recently purchased a Samsung Galaxy S24 Ultra from BecexTech, and I couldn't be more satisfied with the experience. The price was exceptionally competitive, and the speed of the postage was impressive. What truly set this experience apart was their customer service; having an online support system made everything so much easier. The… Read more
communication throughout the entire process—from placing the order to its final expedition—was professional and consistently helpful. BecexTech kept me informed at every single stage of the transaction. I received regular updates on my order status, culminating in a provided DHL tracking number that allowed me to monitor my delivery in real-time. It is rare to find such transparency and efficiency in online shopping. I am very happy with their services and the smooth delivery of my new phone. I would highly recommend BecexTech to anyone looking for great tech at a great price!
I’ve had my eye on this site for a while now, though I’ll admit I was initially a bit skeptical. Some of the prices seemed almost too good to be true, and I wasn't sure if the site was genuine. To my absolute delight, I recently took the plunge and discovered that BecexTech is the real deal! While not every single item is the cheapest on the… Read more
market, their overall pricing is terrific, and the peace of mind you get from their professional service is worth every cent. The entire experience exceeded my expectations, proving that their service and delivery are truly second to none. The shipping was fast, secure, and—as the saying goes—safe as houses! It is such a relief to find a reliable tech retailer that combines great value with top-tier reliability. I am officially a convert and will definitely be a regular user from now on. If you're on the fence like I was, rest assured you're in great hands!
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I want to say a huge thank you to BecexTech for the seamless delivery of my new phone. The device looks absolutely great, and I am truly looking forward to using it once I return from my holidays. My previous phone was quite outdated, so I am excited to have a family member help me set up this modern upgrade as soon as I get home. Even before… Read more
diving into the features of the phone itself, the experience of buying from this store has been a total pleasure.
What really stood out to me during this purchase was the level of support provided. The communication from the BecexTech team has been nothing short of exceptional throughout the entire process. They kept me informed every step of the way, making the transaction feel secure and professional. Based on this high level of service and the quality of the product received, I wouldn't hesitate to recommend them to anyone looking for new tech. Many thanks for a job well done!
Negative reviews
DO NOT do business with this company. Took my money for an express posted phone. Only once it had not left their warehouse after 2 full days (advertised postal timeframe) did they admit to not knowing when it would post. It posted on day 8 and I received the "express order" 11 days after ordering. Outright refused my refund request when they… Read more
couldn't tell me when they would ship. It hadn't even been posted at that time but apparently, they "could not cancel".
Worse still, are now advising they are applying a 10% "restocking fee" to my "Peace of Mind" return. No such fees are advertised on their website policy page.
Reported to ACCC. Total scam operation.
Pros -Google pixel 8a arrived in pristine condition as stated. Cons - zero communication. I did not receive an invoice at all and did not receive any tracking info until 6 days after my purchase when I emailed them requesting information. As stated, Google pixel arrived in pristine condition, but was missing a screen protector I paid extra for.… Read more
They told me it was 'not ready' (???) when the order shipped, and told me this only after I called them out on it. I was refunded the money for the screen protector. Overall, dealing with these guys was a pretty unpleasant experience, and I won't buy from them again.
Buyer Beware. These people will not communicate any delays in orders (or part of an order), they will give you the fob-off repeatedly, and by the time you have written for the 3rd or 4th time they'll first tell you to cancel your order rather than honour it. Their phones are grey imports. If they promise to send you something to "make up" for the… Read more
months of hassle - nothing ever arrives. Only one guy handles all their complaints, and he will never put you through to anyone higher in the chain. If you want your item to arrive as expected, or any communication, go to other online businesses. You get what you pay for (their 'bargains' are not worth it).
Recent reviews
I recently purchased this camera as a gift, and it has been a wonderful find. I was specifically looking for a compact bridging camera that offered a powerful zoom, easy handling, and a reasonable price point. This camera absolutely ticks all those boxes. It is packed full of great features that make it a joy to use, and while a pop-up flash or… Read more
viewfinder would have been a nice addition, the overall performance and portability more than make up for it.
The experience was made even better by the team at BecexTech. I was incredibly impressed by their great service and the remarkably quick delivery of my order. It’s refreshing to find a retailer that balances competitive pricing with such efficient logistics. I am very happy with my purchase and the support I received throughout the process—I will definitely be back for my future tech needs!
The customer service from the BecexTech team was top-notch throughout the process. While I did have a minor mishap where the screen developed a small crack on the edge after a short drop onto the carpet during unpacking, the phone remains fully functional. I’ve since added a leather wrap-around cover to keep it safe, and it looks and feels… Read more
premium. If you're looking for great service and high-quality tech, I definitely recommend checking them out!
I was initially very concerned that I wouldn't receive my light meter in time for my upcoming overseas trip. Given the tight deadline, I reached out to BecexTech via email to see if they could help. I was quickly reassured by their team that they would do everything possible to meet my departure date, and I am absolutely thrilled to say they… Read more
delivered exactly as promised.
The product arrived in perfect condition and was exactly what I ordered. It is rare to find an online retailer that takes customer deadlines so seriously and follows through with such efficiency and care. Thank you, BecexTech, for making this happen and saving my trip! I will definitely be shopping here again for my photography gear.
I am very happy to recommend BecexTech based on my recent purchase experience. Their team was incredibly responsive to all my emails, both before I placed my order and after the item arrived. It’s refreshing to deal with a company that maintains such high standards of communication, making the entire buying process feel secure and professional. I’m a very satisfied customer! Show details
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