Bosch SMS63M08AU / SMS63M18AU / SMS69M18AU / SMS63M28AU

12 years old and hadn't had any trouble till now – Have been very happy with this dishwasher. It has unfortunately stopped powering on and think it needs a new control panel, which will potential cost around $350 plus installation, so am opting to get a new one because of its age. Show details

Same problem as other users! – It seems that my Bosch dishwasher has fallen to the same troubles as many other purchasers of this brand. The dishwasher was working fine until it started to lose power and automatically shut off mid cycle. It then took up to two days to finish the cycle and now it won't finish at all. I have rung technicians and they suggest throwing it out as… Read more

the part is $400-500 and labour another $140, over half the price of another dishwasher! In this day and age of environmental concern, waste and landfill excess, the only option it seems is for me to throw out an otherwise working dishwasher because of the expense of a part that Bosch must know wasn't up to standard. I bought a Bosch on recommendation of their product name, but it hasn't lived up to my expectation at all. Very disappointed.

Thinking about upgrading – Have had my dishwasher for 12 yrs now without a problem that’s my 2nd bosh dishwasher that’s been perfect. Have just done a kitchen Reno and thinking its time to upgrade to a new 8 series. Show details

Decent product – Not a bad product, cleans well, very less noise, electricity consumption is great, cleans ok, have been using for 6 years without any issues, easy to operate, overall happy with the service Show details ·  1

after 5 years similar issues to others – half way thru cycle and sometimes close to the end, trips our safety switch we have been very happy with the product, we even purchased oven/stove bosch. can't afford at the moment to call technician, what to do next? we have a 6 month old baby, and we really need it.  Show details ·  1

Terrible Quality! – Bought the dishwasher less than 5 years ago and the dishwasher is dead. We paid $1200 For what we thought is quality. Very disappointed disappointed and frustrated. This is not the first Boshe product we have bought that has terrible quality  Show details

7 years tops !! – 7 years tops !! That's all these Bosch dishwashers are built for. The power supply died and parts so expensive I can buy a new dishwasher with it. Seriously considering getting a competing brand. Used it once or twice a week with just one regular wash settings. Show details

Was great until the day it wasnt! – It seems that the 6 year mark is the end of life for these dishwashers! Error messages and now just not working at all. We spent the extra when buying to get the Bosch and the better quality, longer lasting products but it seems that this is not the case anymore Show details

Same problem being experienced – We have a SMS63MO8AU and have the common fault where dishwasher switches off and takes many hours to complete a cycle Please advise on what you will do to repair as it is a common fault with this model and have been advised to replace the motherboard. We do not want to pay $500 to fix a dishwasher that should of lasted longer.

Only designed to last 5-6yrs - Error code E09 – Our dishwasher SMS63M08AU/55 worked flawlessly for 6 years that we even recommended a few friends .. all until we got the error E09 - same as many others have encountered. It trips our safety switch & we lose power to our house mid-cycle or towards the end of the cycle. Tried troubleshooting but nothing seems to work & the error code keeps coming… Read more

back - water during the cycle does not heat at all.

Called Bosch and have been quoted $90 call out fee plus $9 for every 6mins. Just ridiculous how expensive the repair would be for a machine that we forked out $1200 only 6yrs ago going off the brand name that was “apparently” German-made.

Have done some research & it sounds like E09 is a very common error with this model no. Very disappointed that looking at the significant high price compared to other brands - they’re not made to last longer than the 5-6yrs span & not worth getting repaired either!

Great, until five year mark – This dishwasher has worked flawless for 5 years but has now developed the same fault as others have mentioned. It will start a wash cycle and then lose all power. The only way to get it to continue is to turn it off at the wall, wait a few seconds until you hear it power down and then turn it back on. Even then it will still stop during the… Read more

wash cycle and turn itself back on a few hours (yes hours) later and continue on. I called Bosch and they wanted a $90 for a callout fee and then $9 for every six minutes just to look at it.

Drain hole retains water – I am very happy with my Bosch dishwasher, the dishers are always clean and practically dry when the cycle is finished. However it retains water in the drain under the filter. On a hot day or if away for a few days the machine is quite smelly. Has any one had this problem?  Show details ·  1

Designed to last only 5 years! – Picked this dishwasher because of 'Made in Germany' tag. Now it stops mid wash. Called Bosh for help as listed here but they charge $88 call out and $9.90 every 6 minutes + parts. Funny at how many others have had their dishwasher stop working after 5 years as maybe it's been programmed into the PC board!  Show details

Designed to last only 7 years – Ran well until it broke down 2 years after purchase. Then the pump started leaking and shorting out about 8 years after purchase. The repairer said Bosch are designed to last only 7 years!! So we got a bonus 1 year. Not worth repairing as it would cost more than the new one. So much for Bosch's claim to German quality!  Show details

Error E01 - looks like the power module – Had this dishwasher almost 7 years now and for 3 of those, it has not worked. First issue which cost me $400 to repair lasted 4 months before it stopped again. At this point in 2015 I could not afford another service so I left it. Finally this week had a serviceman (freebie) look at it and he tells me that its an E01error and that could cost… Read more

another $500plus to repair as the power module needs replacing-and this may not be the only fault. I struggled to purchased this well known brand expecting it to be quality, but it has turned out to be a pile of expensive rubbish. Looks like i will have to continue handwashing our dishes again until I can afford a replacement-WHICH WILL NOT BE A BOSCH. Obviously the saying " you get what you pay for" is incorrect, as I probably would have got better performance out of a cheaper brand and when it breaks down, you buy another one for the cost of bosch parts. As you can sense, I'm not impressed with Bosch brand.

Another one just like all the others – Have been happy with the performance of dishwasher over past 5+ years; is quiet running and does well what a dishwasher should do - clean dishes. That is until it just stopped, no power at all. When emptying dishes found water still in the bottom of machine. Tried to reset and drain but would not turn on - no power. Did usual troubleshooting,… Read more

checking plug, outlet etc. to no avail. After 'Googling' assumed that problem was the power control board; rang technician and they gave us a courtesy call back to let us know that there will be a $195 call out fee as well as the likely responsible part has quote of $500-600!!! to supply and install. Considering the machine cost over $1000 I find myself thinking, is it worth getting fixed. Where has the reliability and longevity for appliances gone especially when one feels they are buying a reputable 'made in Germany' brand such as Bosch? As a new dishwasher (even another Bosch if one is willing to take the risk) can be purchased for the cost of the repair, this may be the way I am heading. And I hate that this is my best option, because I care about cost to the environment. I thought European brands like Bosch did too, but perhaps 'built-in obsolescence' is just way too much of a money spinner. Unhappy.

Not happy – Only 4 years old when it failed the first time. Replaced the flow meter in side tank. Now 5 years old & has no power at all went to turn it On & nothing. I am reluctant to call a service man as going by reviews sounds like the power board & around $500 to repair. you would expect these appliances to last longer concidering the money you fork out for them.  Show details

Not at all good – This unit was only 3 to 4 years old when it died and has been used once to twice a week during that time. To be fair it did a good job while it worked. This originally cost around the $1200 mark and can be repaired for $450, same problem with the power module that most seem to experience. I thought that Bosch (German made) would be a safe bet,… Read more

apparently not as it appears to have a weakness in the power module and this as a replacement part is stupidly expensive for what it is. Do the math and it works out that a new cheaper dishwasher is actually a better deal, cheaper than replacing Bosch parts every 3 to 4 years! Went looking at dishwashers in Goodguys making noises about not wanting another Bosch and the salesperson said "none of them last much longer than 4 to 5 years". This further makes a cheapie a good deal provided that it works OK and most of them seem to. Bosch absolutely know that they have a power module problem, they get rich from the replacements. It's bad business to not provide a better experience to their customers. No more German made for me!

Not to be used as a mouse trap – Having had this dish washer for nearly four and a half years without an issue we couldn't have been happier. The dish washer has been performing flawlessly, cleans everything great no matter what product used whether it be cheap tablets, powder, etc. Lots of room for different dishes, different wash options etc. Then however.. we hit a snag. I… Read more ·  1

know people always seem to come on to these sites to post their negative reviews and I had considered doing the same but I ended up trying to fix our issue myself and considering the cause of the issue I couldn't really lower my rating.

Long story short we received an E15 error code which at first looked like the machine was having trouble draining, pump constantly whirring away etc.. If you don't want to read the fix skip to the end.

After some online research it showed that it was a water leak of some sort in to the bottom of the machine, tried all the solutions of pulling the machine out, tipping it back and forth 45 degrees, no help. Pulled the lower front kick panel off, opened the door to clean the seals and found a dead mouse stuck in the lower seal of the door... what the hell.. has this mouse caused water to leak in to the bottom of the machine? Error code still not going away. Took the lower metal panel off that is under the door, behind the kick panel previously removed.. oh wow.. mouse nest central. The mouse had removed some of the insulation from the door and made a nest, eaten through one of the counter weight ropes, and had eaten a chunk of a styrofoam pad that acts as a water float that triggers a microswitch in the bottom of the machine (this is what's being triggered to tell the machine that it's being flooded and to turn off the water and constantly run the pump to drain). Having cleaned out the bottom of the machine of the nest and what foam I could.. error message still showing.. OK time to get serious. Disconnected the microswitch from the bottom, removed, removed the foam pad, and under the pad were all the tiny water soaked foam particles which were forcing the foam float upwards, to be constantly triggering the flood switch. After making some modifications to the vacuum cleaner in the form of duct taping a length of flexible hose on to the end to suck up all the tiny foam pieces.. put the remainder of the pad, switch, panels back in place. NO ERROR MESSAGE!

Machine works as it did the first day we got it. And if it wasn't for a mouse getting in and trying to utterly destroy our machine we never wouldn't have had any issues. These days, for appliances that are out of warranty there is near unlimited online resources for fixing things like this as well as plenty of parts online. If we face any other issues in the future I will be working on it again as it's fairly easy to work on actually.. Anyway, you never really appreciate your dish washer until you've had one and it's been out of action for a while.

Edit 2025: Dishwasher lasted for 11 years all up until the heating element blew. Pretty good run considering the mice tried to destroy it early on.

Thanks Bosch!

7 years life with small issues – purchased ours in 2011. Worked perfectly for the first 5 years without a hitch. Then we had to replace the circuit board which cost us around $500 in labour and parts. Hubby wanted Bosch everything due tot he reputation, and the fact he sells this product in the automotive industry so he was sold on the brand. We have had a pretty good run… Read more ·  1

with it over the years, and obviously they don't build things to last like they used to.

But overall, we were happy with the dishwasher as a whole. We just purchased a new Bosch dishwasher today very similar to what we had. We liked how clean everything washed, as well as how the placement of our dishes etc in the washer.

Note: be sure to regularly (monthly) clean the inside filter out as it often gets food caught in there which can cause issues with cleanliness. Same as any item, they need maintenance.

Error code E:04 – We decided to instal a Bosch dishwasher, rather than other brands we'd used, because of their reputation. Made the mistake of thinking the price point would give us longevity. That was December 2012. RWe've had a couple of E:04 errors over the years, but these have resolved themselves with a restart. In the past week we've had 3 or 4 E:04… Read more

errors, a couple of safety switch trips, and now every attempt to restart ends in an E:04 error.

Not looking forward to the quotes to fix given other comments on this page.

Looks like we'll have to spend our limited $s on an alternative brand.

5 year old Bosch Dishwasher stopping and restarting – Just 2 people in the house so the dishwasher has not been overused! Purchased from Harvey Norman in April 2011 and installed in May the same year - we had a choice of a machine made in Egypt or to pay extra for the one made in Germany - we chose to pay extra for the German made machine. Dishwasher worked well until the last couple of months when… Read more

it started to switch off randomly in the middle of a cycle. It would stay off for a while and then wake up again and continue. The cycles were taking over a day to complete. Now it is not progressing in the cycle beyond the half way mark. We have a lot of Bosch appliances and generally they have given excellent service but we are very disappointed that this machine is breaking down at not even 6 years old.

Very Dissapointed – We had been very happy with this dishwasher... nice and quiet and washes well .. until now when the gremlins appeared. The washer is now stopping mid cycle, with all fascia lights off and all control panel buttons unresponsive. Switching off at the power point for several minutes sometimes reactivates the wash cycle, but the machine soon shuts… Read more

down again. Sometimes it will restart itself after several hours of inactivity, but again shuts down shortly after.

This washer was purchased through our builder some time in 2013 and we started using it from October 2013 when we moved into our new house. As a retired couple we only use it once per day so not really a lot of use compared to a family situation.

We thought we had selected a rather expensive (around $1100) good, reliable machine at the time and have since been so happy with it that we have convinced both our daughters and others to buy Bosch. Hope they have better luck.

I have contacted Bosch, and spoke to a nice lady. I was advised that as it is outside the warranty period of 2 years we don't seem to be covered in any way and the Bosch referred electrical service people said we will be up for around $93 (+ $23 per 15 mins) to visit and diagnose the problem .. plus parts... probably about $300 to $400 for a power control module based on others experiences on this site. I wonder how the Australian Consumer Law applies.

Hmm ..not happy to have to spend that much on a machine that hasn't done much work .. undecided what to do. Probably most economic option is to replace unfortunately.

To expensive to repair simple issues – If you want it to last more than 6+ years, stay away from Bosch. At the price point, these should last 10+ years, they are not cheap. This machine has a very basic design flaw, always had issues with the drain blocking, Error E24, it was al least twice a month from new. But this is not the biggest problem. Two major issues Bosch need to fix.… Read more

1. Diagnosing what is causing a problem from their error code is pointless because it could mean many different things.

2. Price of parts, WOW!!! For something that would cost them $5.00 to make you pay $200.00, yep, a 4000% mark-up. The aqua-tap is a cheap solenoid with some hose, a tap fitting and some wire but $200.00 later ..... and to make it worse the filter system is cheap rubbish, it was designed to fail!

My Issue

Got a constant Error code E24. It appears a lot on forums with the same question 'What does it mean'. Well, it could mean one or more of several parts are faulty or there are other issues, but nothing specific. I'm an electrician with appliance repair experience and I can't find the specific issue without taking the entire thing apart a testing all parts, many hours. If you were to replace all possible faulty parts under this code it would cost more than a new machine, why? The control board alone is $420.00 (a $25.00 part).

This is the second Bosch appliance that has failed and been to expensive to repair before the 10 year mark. Will not buy Bosch again because of it.

Very Disappointed – Was quite happy with my Dishwasher which I purchased in December 2011 at about $1200.00 - however only 5-1/2 years on and the Motherboard needs replacing at a cost of approximately $400.00. Thought about having it repaired but decided on putting the money towards new. But definitely not going to pay the extra for a Bosch based on my experience.  Show details