Breville Set & Serve

Rice sticks every time – Sturdy and well designed BUT we’ve tried everything to avoid the rice sticking, but it ALWAYS does, and the bottom cm is hard and crusty and has to be dug out. I know that this is not true of all rice cookers as I previously had a $10 five cup Westinghouse model purchased from Woolies that worked perfectly. I’m fed up with this hopeless Breville model and plan to throw it in the bin.

Great value for money – I bought the rice cooker today and couldn't wait to try it. It is certainly very easy to use, no-brainer really. The elements are easy to clean and for 3 cups of rice it took about 15 minutes from set to go. I may need to experiment with the quantities of water, as the rice was well cooked but quite dry - I followed the user manual, but think I'll put some more water in next time. There was some rice stuck to the bottom of the pan, but definitely nothing browned or burnt - it lifted easily and the rice separated nicely after being turned over few times with the plastic spoon. My first impression is quite positive and if I can get the rice to be moister then I'd say this is a great little rice cooker. Easy to use, no mess, excellent value After one use my only concern is that the rice was quite dry, but hopefully this will be rectified by adding some more water.

Works well – My wife is overall pleased with this purchase from Myer, which came with free delivery. The rice cooker works as intended. Not too many problems with rice sticking to the bottom. It's an easy appliance to master, and reliable. We could also have purchased it in stainless steel for about $20 extra. Show details

Does the job – Haven't had any issue so far but it would be much better if it has rice spatula holder. Its not possible to cook 8 cups uncooked rice as it will boil a bit during cooking process however its not a problem for us as we are only two people. Show details

Works great using some handy tips! – Been using it for about 18 months now and am very happy with it. Had a few problems to start with, rice sticking to bottom, burnt rice when using "keep warm" function, etc., the usual complaints in the other reviews but have got it all sorted now and have been using it successfully for about 18 months. Use the following tips and I'm sure you'll… Read more

find it works great.

1) Using the cup provided, basically just add an extra 1/2 a cup of water to every cup of rice you are cooking, eg., 2 cups of rice need 3 cups of water. Have only ever done 3 cups of rice so not sure what happens after that.

2) DO NOT lift lid while it is in the cooking process like I have read in some reviews.

3) Most important is when the rice cooker has clicked to indicate rice is ready, remove bowl from cooker using oven mitts and place on a heat proof surface and allow to sit for a few minutes. Do not remove lid while it is sitting there. The rice really stays quite hot for quite a while.

When ready to serve, remove lid and using plastic spoon provided gently scrape bottom of rice bowl loosening the rice on the bottom. Rice is not really stuck to bottom, just a little compacted.

The rice comes out perfect every time using the above method, enjoy!

Very good - but far from perfect – We make quite a lot of cooked brown rice (mixed with vegetables) for our seven dogs. We used to use a slow cooker - but the bowl cracked when one of them knocked it over. So we went searching for a dedicated rice cooker and found this one. We routinely use 4 x standard cup measurements of brown rice then fill it with water to the Max. fluid… Read more

mark. The unit has plenty of punch and soon has it boiling.

You do need to keep an eye on things; because the rice can dry out quite quickly (at least on brown rice). If it does dry out - I have found that even though it has a non stick inner bowl it will stick and start to brown off. To date I have not cooked white rice. I have tried rinsing the rice well with water - prior to cooking - but it makes no noticeable difference.

The unit comes with a VERY small plastic spoon for stirring - but because it's so short; it's almost useless for anything except maybe for steaming (and stirring) vegetables. You would be better off using a longer wooden or plastic spoon; which will give you more leverage.

In short - it works for us and was very good value.

Rice always sticks to the bottom! Have tried every method advocated with no success – I bought this rice cooker following a good review by Choice. I have a Thermomix but wanted a separate rice cooker as I cook a lot of rice and had a Toshiba rice cooker for 6 years previous to this. The Toshiba metal opener had slowly peeled away so I had to get rid of it. So following reviews in Choice this cooker had a great review and a good… Read more

price ( I had paid over $100 for the Toshiba one ). Unbelievable the rice sticks to the bottom despite everything I have done. I soak the rice. I have left lid on, I have used oil on the bottom of the rice cooker, I have taken the lid off, I have used extra water. I have soaked the rice for a longer period. Nothing stops the rice sticking to the bottom. Never experienced this issue before. Have used maximum 10 times and tried all above and gone back to using my Thermomix. Rice Cooker sitting in original packaging in my cupboard. Hope this is just a lemon product. I have had great experience with Breville products before. Can anyone suggest a good Breville rice cooker happy to pay more for it but one where rice does not stick to the bottom every single time. Purchased from The Good Guys in August 2016.

Ok for the price – Overall I am happy with the product so far. It cooks rice to perfection and there is no effort, just add rice, water and turn it on. Also has a keep warm function. The non-stick pot is also very easy to clean. The only issue I have is the switch seems very cheap and the overall construction seems a bit cheap. But for just under fifty dollars, it is pretty good.  Show details

Easy to use rice-cooker – Beautiful, simple rice cooker. Works well, haven't had any bad experiences. Some rice sticks to the bottom of the rice cooker however this is easily amended by removing the rice from the rice cooker immediately after it cooks and adding more water. Would definitely recommend it to anyone who's looking for a rice cooker.  Show details

Great rice cooker – This rice cooker is great, and so easy to use. You just set it and go. It also automatically switches to a keep warm setting when it's done cooking. I would say it's a bit slower than cooking rice on a stove, and occasionally bubbles up under the lid if the measurements aren't spot on, but otherwise it's a nice product.  Show details

Cooks well but major design flaw – I cannot complain about the cooking, i think cooks to perfection. However on washing the lid, the water gets stuck under the handle and you need to unscrew with a screwdriver each time and dry out 4 pieces. Very tedious. Show details

I Will Never Buy Another Breville Product – This product is awful, the rice sticks to the non-stick surface and on the keep warm function, the rice ends up so dried out that it becomes like a flat disc of rice. Therefore this product can not actually perform either of the functions that it is meant to do. I nicely messaged Breville to explain the trouble that we were having and they… Read more

totally blew me off, the only help that they offered was to tell me to wash my rice before I cooked it (I was already doing that). So sorry Breville, customer service means everything to me and so you have lost me as a customer.

Didn't work ever – On my third in 6 months. Worst product ever. Customer service didn't care and will never use Breville again.' Same problem as other users. So clearly they have a known issue that they will not fix. Breville are a Company that are on the way down and there are plenty of better products on the market. Do not buy this product. Ever.  Show details

PILE OF RUBBISH, ON 3RD REPLACEMENT – On my 3rd replacement in 4 months or so. Same issue every time, will not turn on after about 6 uses. Worked prettty crappy when working, rice tends to stick (i suspect because "keep warm" function is too hot). Most recent replacement hand delivered by Breville, lasted a week. I use a gram scale and a mill jug, to ensure corrct amounts, still… Read more

overcooks and gluggifyies my rice.

taking this one back, getting a crdit, buying anything else.

I could easily pull it apart, ad fix the issue, but that is not my job, and is an obvipoous design fault, and would destroy my warrenty.

Good Guys have been excellent in replacing.

It's handy and temperamental – I wanted something small and this is perfect, the only problem is, there is a lot of juggling around until you get it right, the right amount of water, the cooking time and leaving it in there when done, if you leave it for too long it will all glue together and this has been happening mainly if cooking too long, also there is an issue with the… Read more

steamer if you want to check it while cooking have an oven glove on first, I am not 100% happy with this product!

Good Product – The products is not expensive at all. I must say it is very easy to use, no complicated buttons. It comes with free rice spoon and a steamer. It has a non stick plate cooker.  Show details

Excellent Rice cooker – I purchased my BRC 310 soft and serve rice cooker 6 months ago. I love it because It cooks perfect rice for me and also same time I can do steaming.And also It cooks chick peas and grains perfectly.After cooking very easy to clean and and store.I purchased this from Myer when it was 20% off and I really happy with price and product.  Show details

Love this rice cooker – This rice cooker replaced a Kmart branded one! It is great. Just pop in equal amounts of rice and water, stir once and done. It has instructions to make the rice soft and fluffy and that is how it comes out! The added steamer basket is particularly helpful! We just turn it on and leave it! Very pleased with the purchase!  Show details

A+ very happy – Purchased this rice cooker probably 2 years ago. Have never had any significant problems with it, cooks well, easy to use.. Surprised by the negative comments. The only issue I have encountered recently after a lot of use is that it's no longer non stick.. But this is easily solved by soaking the pan for a few minutes.  Show details

Worst breville product I have ever bought – I have bought lots of breville product and it has always been good but this product is absolutely bizarre.. how could they sell such a product.... breville has to do something about this product... used for a week ..every time it sticks .. it's the sticker ricer cooker . Do something about this.  Show details

Breville have a cheek selling this! – I have tried to cook rice three times in the rice cooker and every time it sticks! I've tried brown rice, white rice and Basmati rice with the same outcome. I even added extra water the last time to see if that helps but no it still stuck. How they can keep on selling this product when almost all the reviews point to there being a fault with it I don't understand. Come on Breville a recall is required!  Show details

Not what I expected – I read some reviews before I bought this product and naively assumed that perhaps the people who wrote them were not using the product correctly. Nope. The rice sticks and burns every time, without fail, despite following the directions exactly. Every appliance I own is Breville, but when I replace this I will be looking elsewhere. Clearly… Read more

Breville do not produce the quality of appliance that I thought they did.

If I didn't buy this on clearance, I would take it back. At least the fact that it was on clearance indicates Breville have done away with it and perhaps come out with a better product that actually works.

*edit, I have changed my method for washing starch off rice and gotten better results... Using A LOT of water washing the rice though and all in all don't find it efficient.

Sticks – I put my rice cooker away for 12 months because it always sticks and boils dry. Saw it in the back of the cupboard and decided to try again. Dismal failure.  Show details

Bad quality cooker and trips circuit right after 12 month warranty is over. Won't buy another Brevil – -steam and water somehow overflows through the lid just about everytime. -need to manually turn off or rice will stick to bottom if auto-turnoff. -trips circuit right after 12 month warranty period is over. - my last National Rice cooker lasts over 20 years and still going strong until i had to give it away. Won't buy another Breville product.  Show details

Rubbish – Looked at reviews before purchase they must have all been written by Breville share holders.Followed directions and cooked rice and low and behold it catches on bottom every time without fail .Good on you Breville for bringing yet another bad product out. Still only paid $25 for it so it not the end of the world but the end of Breville in my… Read more

house.

May 2nd 2017 Update: Rubbish you have to add more rice to get amount of rice you want.

Do not buy save money and burn rice some other way cheaper. This is nothing more than an uncontrolled electrical

device. This will only cost you the money you have paid for the cooker but also time cleaning out rice stuck to the bottom of (wait for it ) non stick surface.

Absolutely shocking rice cooker – I've had this rice cooker for over a year and have "never" been able to successfully cook rice without burning rice on the bottom every-single-time. The only way to avoid burning the rice is to turn the cooker off 5 to 10 mins before it's boiled all the water out. This kind of defeats the purpose of the cooker plus you get soggy rice. I used to… Read more

have a Breville Rice Cooker that lasted over 12 years until the teflon base started to wear out - it worked perfectly, I absolutely loved it. However the Breville BRC200 is just a shocker.

What a dud! – **Review about Platinum BRC200S** By far the worse rice cooker. I have not been able to cook rice without burning/sticking from day 1. There is no way to avoid the bad outcome, tried everything already (rinsing rice, water temperature, add oil, etc.) Have had far better results with a $20 rice cooker. I wish Breville could admit this is a pure dud and replace the bad ones!!! Clearly they have built something wrong.

Stuck with a Dud – Finally bought a bigger rice cooker to do our one pot risotto. Our previous Sunbeam sputtered out of the vent on the lid. This was easily managed putting a piece of paper towel through the handle and it rested just over the hole. We were both very disappointed to realise the Breville splutters from the whole lid circumference and being a larger… Read more

unit this meant it was all over the floor and benches. This was just cooking a pot of rice. The comments by others are correct the rice was stuck to the bottom which I didn't previously experience except on a prolonged warming setting. I wouldn't recommended this cooker even at the purchase price of $40. Due to the mess we haven't used it again. We will give it another try and update this if we get any better result.

Great little rice cooker – I wasn't expecting much from the mixed reviews left here. It is inexpensive, easy to clean and cooks the rice perfectly. Just follow the instructions and the rice is spot on. Love it. Don't waste money on a more expensive cooker! The only downside is the cup measurement is not metric.....  Show reply

It's okay if you barely use it – despite the reviews I seen it on sale for $33 so grabbed one anyways. Like the other reviews suggest you can't cook anything without having it stick to the bottom. It's easy to unstick while cooking but none the less still an annoyance. Disappointing breville!!! Good for soups though!!! 3/5

dissapointed – Re the Breville Set & Serve bought it was really could not wait to try my new investment had used it two times with Brown & Basmati both dried out & burnt also stuck to the bottom I returned to the place of purchase, Have decided to continue cooking on my stove top.

Great rice cooker!!!!!!!!!! But needed replacement – This is a great rice cooker. Cooks rice really well but unfortunately after 3 months, it started to malfunction and then eventually completely stopped working. Target was happy enough to replace. Replacement is so far working good. Here's hoping it lasts longer than 3 months this time, otherwise I give up.

Great rice – We've had this rice cooker for years and we use it several times a week. It cooks perfect rice and has survived everything we've thrown at it. Our bowl is dented from being dropped and all the non stick coating has long since peeled off, but it still works! I wish they made rice cooker bowls without the teflon, but now that it's done peeling and… Read more

is just gone, it's all good.

Also our lid smashed (probably the same time the bowl got dented lol) but I was super happy to discover that the lids of our saucepans fit perfectly and it still works great using them.

So basically - we have thrashed this machine and it has survived with flying colours.

Agree with all of the negative comments posted to date – My wife bought this rice cooker a year or so ago, but after trying it a couple of times put it away because cooked rice is dry sticks to bottom and burns. We had a rubbish collection this week so she brought it out to place on verge. I persuaded her to have one more go, following the instructions exactly. However, the result was the same so out it… Read more

goes. I would feel guilty putting it on Gumtree and selling it, even for a dollar. This is either a dud product or the instructions are dud.