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Brita Marella Cool / Marella XL has been discontinued. See the Best Serveware Products.
isofixrulz
isofixrulzQLD20 posts
  XL

A filter that doesn't – Despite following all instructions to the letter and discarding much more than the 2 litres the horrible charcoal bits tainting the water remain. I tried 2 filters. Britas response was to condescendingly intimate I don't know how to put water in a jug. The fact is this. It is a filter. If the residue of the filter material is present in the water… Read more

coming from the filter itself ( after 2 filters following procedures ) it doesn't do it's job because it can't possibly filter out fine particles when visible ones can easily be seen. It's a waste of time, not fit for purpose and my old BWT was much much ( much ) better. I won't buy their products again based on both poor performance and very poor condescending "customer service " response to my legitimate concerns instead of assistance.

Rebecca20
Rebecca20WA3 posts
  Cool

Water tastes better but jug design is atrocious – Within a week of purchasing this the spout has broken off and our jug has cracked when trying to fit the lid on as it does not sit on flush. Can’t use it one handed as the lid comes off when pouring and there is almost always spillage. Contacted Brita by Facebook messenger and apparently that isn’t a communication they can do in this day and age and asked that I email them. Show details

Robmcd
RobmcdVIC16 posts
  Marella

Water Spills – Lid properly fitted on, but does not stay on. Came off when pouring, water everywhere. Happened twice. Now hold lid on each time I pour water out. Not what I expected. Also a floating film on water after 5 filtrations. Show details

In-depth reviews

Brewer
Brewer33 posts
  Cool

Stupid digital timer thing – I own two of these now, simply because they were the only type available when I wanted to buy. I have a rural property and use rainwater and occasionally settled dam water, both are perfectly drinkable as they are but it is nice to have a final filter stage before drinking or filling the kettle. I bought them a couple of years apart, and the… Read more

design has changed very slightly between the two, but both of them have the stupid digital timer thingy. Both of these timers conked out long before the first cartridge change was due, making them utterly useless. Guests ask why I need a water jug with a digital timer. How paranoid I must be about water quality to need an onboard microprocessor to monitor my cartridge changes.

Quite honestly, it is an absurd overcomplication. I would MUCH prefer a simple (manually-operated, battery-free, sustainable) click-wheel that I could simply set to the month I last replaced the filter. I am perfectly capable of deciding for myself when to replace the filter, based on when it was last replaced and the circumstances since (usage, water quality fluctuations etc). A stupid digital counter that needs batteries and doesn't even work properly is, in my opinion, wasteful and irresponsible and should be criticized mercilessly until it is dead.

The jug itself is perfectly good, handy to keep in the fridge or beside the bed, and having two of them works well for me, but that piece of junk timer really lets down an otherwise good product.

Slazmo
SlazmoQLD510 posts
  Marella

Britta water for the last 8 years – Been using Britta for the last 8 years or so, from their original jugs that took the cylindrical filters to their latest incarnation the Maxtra filter. I probably go through 1 or 2 jugs of water a day with the filter and have some Britta Sport water bottle filters when I go out, I find that the table jug is the best value and gives you the… Read more

best water quality from their line.

I use the water for making tea and coffee as it reduces the amounts of chlorine and other deposits in the water, and gives you better tasting coffee and tea! Its also better for your kidneys, as they filter less of the impurities from the water. It's also a little better for your Iron and floor steamers as it filters out some of the larger sediments in the water and you'll have less deposits eg: calcification in your goods - another big plus!

The only downside is that we've had two faulty filters in the last 4 pack batch, which Britta Australia replaced one filter but not the other? When filling they (the faulty filters) would release carbon and the white balls from the top of the filter when it would bubble (when the water passed through the filter - when the jug was empty); and this would be more of a visual issue rather than any other health concern with the media that escaped the filter itself. K Mart replaced the other filter with a whole new 4 pack, so I'm back on track and a happy camper.

I have total faith in the system, however it wont filter out any chemicals eg: fluoride / chlorine or calcium or pesticides from water so, using only municipal tap water is advised - nothing from a rain water tank or grey water would be consumable even with the filter. Cost, availability, water taste, ease to refil Some filters were damaged in the last 4 pack I purchased, replaced with Brita's guarantee...

cpudney
cpudney21 posts
  Marella

Good – This was a Christmas gift. We wanted a filter jug we could keep in the fridge, so we'd have a supply of chilled, filtered water for summer. The Marella fits the bill perfectly. It's slim so it fits in a shelf in the fridge door. I particularly like that it comes apart so you can clean it thoroughly when changing the filter. Our last filter… Read more

jug got mouldy and couldn't be cleaned as it didn't come apart. The design is really elegant from the spout on the cap to the flap in the lid. The filters work well; you can really notice the difference in taste and smell of filtered an unfiltered water. It has a timer that lets you know when the filter needs replacing. This assumes you use the jug regularly. The only downside is that the filters cost about $10 each - still much cheaper than the rip-off that is bottled water. Comes apart for thorough cleaning, filters water effectively, great design, built-in timer so you know when to replace filter Replacement filters are expensive

Positive reviews

trompfy
trompfyVIC573 posts
  Verified Cool

The best water filter for your home – On Friday 28th August 2020 I bought this for when I move into my own unit in September 2020 so I can have filtered water ready for tea for me and coffee for when my family and friends come over. The staff were kind and thoughtful to me and the service was amazing. Show details

M.W.
M.W.WA16 posts
  Marella

Works Very Well – I find the "Fill & Enjoy Marella" jug to be a significant improvement on Brita's previous water jugs. Mostly because the parts fit together securely. I also think it looks pretty good, it is easy to use (I prefer the filling flap on this one compared to the more expensive "Style" jug), and if you need to you can pour clean water from the jug… Read more

while the next batch of water is still being filtered so long as the top part isn't completely full. I actually don't care that much about Chlorine or Fluoride in my tap water - I got this jug because the Maxtra+ filters remove Lead from water and I know there's old plumbing in my house, but the noticeably improved taste from the Chlorine & Fluoride being gone is a nice bonus. Overall after using it for a couple of months I'm very happy with this product. *** Please note that this review refers to the Brita "Fill & Enjoy MARELLA" Jug, which is NOT as discontinued item ***

Maryanne
Maryanne6 posts
  Cool

Excellent water filter system and affordable – This water filter is excellent. We have had ongoing water taste problems and the Brita jug filters the water to leave it tasting like water - nothing else! It filters quickly so that the water is ready to use within a minute or two. We have been using this product for approximately 1 month now and we are extremely happy with it.  Show details

Negative reviews

Sue de C
Sue de C
  Verified XL

Brita Jug Faulty Lid – Yes just bought my Brita jug and my lid keeps falling off as well. Just doesn’t fit. I will be contacting the company to ask what the problem is. The filtration part is great but faulty lid is annoying.  Show details

Roz
RozNSW7 posts
  Cool

Lid falls off – I replaced my brita from big W but the lid does not fit properly. It falls into the jug because it will not fit perfectly. My previous one I thought must have been wear and tear but this one as soon as I bought it. Anyone else had this problem?  Show details

Ronnie
Ronnie2 posts
  XL

Black discharge from filter – Even it says it is harmless. I still feel disgusted by the black tiny charcoal from the filter. And it says normal on their website. If I knew this , I won't purchase.  Show details

Recent reviews

Susan
SusanWA24 posts
  XL

The ONLY Water Filter that removes COPPER – The Marella wasn't and will not be the only Brita Water Filter I have and will use. I suffer from a very rare genetic illness (Wilson's Disease), I accumulate copper in my body until if left untreated can be fatal. I got my first Brita back in the early 80's, when I was a teenager, 18 years old, as the years have passed, not only is it… Read more

helping my body by lessening the copper intake, but now at the ripe age of 52 years young, not only in my opinion a person who has never been particularly frond of a glass of water, does the water taste better. BUT my kettle which I ONLY use filtered water in loves it!! the scale build up is minimal.

Serveware Products

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aax
aax5 posts
  XL

works well – works well; I appreciate the `flip' up and down easy to fill lid design even though the lid is quite flimsy in nature. Difficult to put the lid back on (after cleaning) and get the pourer cap to go up and down freely; I broke mine (due to anger) and had to super glue it back together. ps: cheaper filters (especially in bulk: 3 for $22.43; 12… Read more

for $82.47 etc) can be purchased via ebay; although you have to wait for them usually from england/ireland: usually free postage.

kendo1003
kendo1003
  XL

Average, doesn't filter well – It is an average product, it doesn't actually filter much of the water especially if you have heavy contaminated water. Get a proper filter if you are serious about your drinking water.

Victor
Victor
  Marella

Bad design – 1) Bad design - half of the water is missing the target! In the bottle to pour impossible when pouring into a cup - a puddle on the table and on the floor! 2) Uncomfortable mechanical timer wheels - stuck after the first use because of tartar.

acarthur
acarthur39 posts
  Cool

Good design, Easy to Use, Water tastes Great – I bought a replacement Brita Marella water jug after my last 5 year old Brita jug's digital timer stopped working and around the same time the lid on the spout snapped off. I think the capacity is a little smaller than my previous model, but apart from that it works a treat. The only downside is the cost of the water filters - much cheaper to buy them in bulk rather than 1 at a time.

mh
mhNSW2 posts
  Marella

Easy to use - but a small capacity – The jug itself is great quality - my reader at the top which tells you when to change the cartridge also does not work. Also does not hold a large quanitity and has to be filled up often. Otherwise we have had our for years and very happy with it. easy to use reader at the top

1966-ABC
1966-ABCVIC205 posts
  Marella

Good quality - home filtered water – Definitely a better taste in my water and by using this water to fill my plastic hot water jug the insides of the jug have not stained. The monitor on the top of the jug which indicates when a new filter is required doesn't seem to be working but I don't worry so much about it, I have an idea of when the filter needs changing myself. Easy to use… Read more

- better with a bigger jug, found with a smaller jug I had to constantly keep filling it The filters are quite pricey. I try to buy them when I see a special on at the supermarket or Myers.

Ursula25
Ursula25
  Marella

Delcious tasting water! – I am unable to drink the local water. It is 'heavy' and smells of many chemicals. I purchased a Brita Marella Cool / Marella approximately 2 years ago and have had fresh drinking water on tap since. This also gives me piece of mind about what I am putting into my body. Recommended for small families or upsize to the larger model for bigger… Read more

families. The larger model that lies flat fits in the fridge well. The filters also tend to last a long time which saves on cost. Efficient, fresh, reassuring. Filters can be a little costly but the quality overrides this expensive.

lukesmum
lukesmum8 posts
  Marella

Great Product! – Originally bought it to filter the water for our toddler. We chose the Brita brand over the others because we had been told this brand was the one to go with. There was a distinct difference in taste between the town water and the filtered town water. Even after the town water had improved we still use the Brita to filter all our drinking… Read more

water. Reputable brand. Does exactly what it is suppose to do! Unfortunately the filter cartridges are expensive to buy. Ended up being cheaper to buy a new jug with 3 extra cartridges.

jwheat65
jwheat65WA11 posts
  Marella

OK – This is a well made filter that works well and is easy to use. The filter cartridges are too expensive in my opinion and it's a bit too big for fridge use. Filters are easy to change. Well made quailty product. Digital count down timer for changing the filter. A bit too big. Doesn't fit in the fridge well and is a bit too heavy when full. I wish… Read more

i'd bought a smaller one. I've ended up leaving it on the bench and not in the fridge because it takes up so much space. The lid has popped off when pouring a couple of times. The lid could be better designed. The filters are expensive and I now reset the timer and change the filter every 16 weeks.

Serveware Products

Find out how Brita Marella Cool / Marella XL compares to other Serveware Products

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leah_32
leah_3249 posts
  Marella

Excellent – I had my Brita for 3 years and it doesn't show any signs of it's age. Normal hard plastic containers become cloudy and start to stress crack but not Brita. I've had a few filters and this is by far the best. The carbon filters take out most the impurities and hard metals in the water. Great filter! Stylish design and easy to use. Has a digital… Read more

timer to let you know when to change the filter. The water comes out tasting great. Cool colours to suit anyone. Changing the filters is easy. The filters are a bit expensive.

mimi11
mimi1134 posts
  Marella

Excellent – i moved house not long ago and the water in this house was disgusting because its an old house but now i don't really have to worry about it because the filter makes the water taste like water should it gets rid of all the stuff you don't want in water and i got at a good price i love this it comes in great colours and it makes water taste so much… Read more

better and it removes all the chemicals and stuff that you dont want in water and its also got a electronic bit on the lid so you know when to change it you have to change the cartridges every few months and it dosent fit in the fridge properly

KellieW79
KellieW799 posts
  Marella

OK – I bought this jug at a very good price and am very impressed with the quality of water it produces from filtering. I have found however that when the jug is full it doesnt sit properly in the fridge door and i think this is due to the shape of the actual jug. The filters seem expensive but i get 2 uses out of each filter so when it is broken down… Read more

to individual price it is quite reasonable. Overall i am happy enough with this item that my sister bought one under my recommendation and i have bought one for my mum for a christmas present/. Produces nice fresh tasting water. Becuase of the shape i found it didnt sit nicely in the fridge.

boredhousewife
boredhousewife33 posts
  Marella

Excellent – i use the brita water filter daily and it's easy to fit in the fridge. nice to have cold water during summer. even though the filter cartridge may be expensive but it will last you 8 weeks until you have to change to a new one. water tastes great and you don't need to spend lots of money installing a filter on your tap to get the same quality the… Read more

only downside is changing the filter cartridge is a hassle. i usually soak the new cartridge in a bowl of cold water and shake it to get all the black sediments out. do it a few times, then put the cartridge in the water filter, fill up with water, and throw the water away. do it twice and you won't get black sediments when you want to drink.

Zoe032010
Zoe0320106 posts
  Marella

Excellent – I purchased the filter for use with a moderately expensive espresso machine as I read that using filtered water would reduce the buildup of deposits and the need for major cleaning. I now use it for all my water and the taste or perhaps lack of taste is something I could not imagine doing without. One of my favorite and most used kitchen items.… Read more

Vast improvement in water quality, the timer feature is very useful to keep accurate track of how long you have been using the same filter. I certainly have not noticed any black sediment as others metion but I follow the instructions for preparation of the filter and length of time used to a T. my understanding is that the filter does not have the ability to remove fluoride an issue if this is a concern to you.

sarahjayne2010
sarahjayne201062 posts
  Marella

Excellent – I bought this after tasting the water at my parents as they have one, I now never drink tap water without it being filtered. I think you can taste a real difference. I bought this on sale when they had the limited edition out, I have a red one! The water filters through quickly and because of its slimline shape it is easy to store in the side of… Read more

the fridge. Filters can be expensive, but I get them on sale and I do not change them every 8 weeks, I only change them when I think the water is starting to taste different.

esilele
esilele65 posts
  Marella

Good – The jug is one of the best looking because it is quite slimline, and is easy to fit in most places. I would buy another brita in the future. Great fit in the fridge. Very easy to fill up- you just have to press the tab with your thumb and the top opens up. My electronic reminder thing never worked. I didn't really care though because I always… Read more

ignore it and change the filter when the water tastes bad. The filters are expensive. I probably don't do it every 8 weeks, but water is actually drinkable where I am, it's just not the best taste.

katpaul
katpaul251 posts
  Marella

OK – The cartridge change reminder is a great feature. This filters water well and has a pretty quick flow rate. You can pour water out easily and not make too much mess. Fits easily into my fridge. Filters water really well - we all think that you can actually taste the difference. Holds quite a bit of water - I don't need to refill it all the time… Read more

throughout the day This filters water nicely. It has a good filter rate - you don't need to wait too long. Easy to fit into my fridge The cartriges are quite expensive. Pays to keep an eye out of specials

jaraya
jaraya43 posts
  Marella

OK – I bought this water filter jug mainly because I do not like drinking normal tap water. I purchased it for around $30 (on sale!), and since then I have seen other water filter jugs which seem just as good for much less, hence the con of it being pricey. During winter I hardly use it but during summer it comes in very handy. Filters water very well;… Read more

very easy to read instructions and use; can hold a good amount of water, slim design so that it does not take up too much space in your fridge A little bit costly, as well as the replaceable cartridges

babyblade86
babyblade86NSW97 posts
  Marella

Good – A handy water jug that you can place in the fridge, just top it up with tap water and let the filter do its work. Electronic reminder tells you when to change filter. Conveniently and less costly than larger water filters that are powered. Cartridge prices are a little expensive in some shops. Black sediments settle at the bottom of jug if cartridge hasn't been flushed properly at first use.

redbox
redbox11 posts
  Marella

Good – BRITA products are always well designed and made. Looks great and the filter change reminder is handy. Filters are expensive though - we only buy them when on special and then in the bulk packs to save costs. Gives us peace of mind that the water we drink has the impurities taken out of it. Not sure what is the story with the black sediment - if… Read more

you wait until the water settles in the glass after pouring it you can see it at the bottom. I make sure I throw the last bits out just in case Easy to use and has a reminder to change the filters Filters are expensive and there seems to be black sediment when you empty the jug completely.

fernyfluffles
fernyfluffles118 posts
  Marella

Excellent – We bought this water jug as it is a cheaper alternative to bottled water and it will be brilliant for use this summer as we keep ours in the fridge. Excellent quality! The water tastes so much better after it is filtered, the water jug holds a lot of water so it doesn't need to be refilled as frequently, ours came in a pack which included a… Read more

refillable water bottle and three extra filters. I love the digital display which tells you when you need to replace the filter It is not a good water jug for a small fridge

happy_life
happy_life71 posts
  Marella

Excellent – I drink allot of water so I should have bought the 8L bench top version. However the water tastes really good after being filtered. I love this water bottle. The water tastes great. The bottle looks good

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