Dodo NBN Internet

Disclaimer: I work for Dodo’s parent company, and yes - they’re currently nudging customers to leave reviews as part of a gift‑voucher promo. I also get a staff discount. The promo finally got me to write a review - I never really do - but everything below is just my own daily experience with the service. I’ve been with Dodo NBN for years now on… Read more

NBN 500 (HFC) and it’s honestly been one of the most stable connections I’ve used. The original setup was quick and straightforward, and it’s stayed solid ever since.

Since the recent free speed upgrade, I’ve consistently seen around 500 Mbps down / 48 Mbps up, and outages have been rare. When NBN schedules maintenance, Dodo sends clear email/SMS notices, and the downtime has always been minimal within those windows. (I’d still love to see the same level of communication for unplanned outages.) Across all these years, I’ve only had a handful of unexpected dropouts - fewer than five.

Pricing has stayed competitive. Even with my staff discount, I still shop around, and the value stacks up. Changing plans has also been really straightforward. When I had a few heavy users staying over and needed more bandwidth, upgrading was quick - all online and done in a couple of minutes. Downgrading later was just as easy. The whole process has always been smooth and digital, which I appreciate.

Customer service has been good the few times I’ve needed it, but most of my experience has been “set and forget”. Billing has been trouble‑free, and the Mydodo portal makes it easy to access old invoices, which is handy at tax time.

And honestly, even with a staff discount, if the service had constant dropouts or speed issues, I’d churn - even from my own company. I’m the type whose eye twitches at any hint of a slow connection, so the fact I’m still with Dodo after all these years probably says more than anything else.

It’s been fast, stable and hassle‑free, and while the discount is nice, the reliability is what actually keeps me here.

It was so incredibly easy to set up our connection with dodo and it is also very affordable. We received our modem within 2 days aswell which was super convinient! And the internet itself- I cannot fault. We have two consoles and two phones connected at all times and never get any lag, dropouts or slowness and we have never had any issues with… Read more

dodo. Even when we have visitors and they also connect to the wifi it works just as smoothly. I definetly recommend dodo.

I usually don’t do such reviews however it’s worth doing. I took advantage of their offers and stayed connected for a whole year. When the promo expired I switched to another NBN, my teams was shaky my ps5 felt different and I didn’t even stayed to get it fixed and instead immediately switched back for 12 months. Now 12 months are almost done and I am trying to keep an eye on offers. It’s worth every penny .

Been a long term customer with Dodo I have a few different plans over the years but this one is the best Extremely fast connection without many drop out problems and with a reasonable price

Crazy fast internet for an amazing deal Fttp was upgraded for free! Way better deal than any other provider. Haven't had any drop outs and speed is faster than stated.

Dodo have excellent customer service We have never had to complain We even recently got a discount on monthly premiums…. Got to be happy with that !!

I have been with dodo for more then 15 years and I am still here for a reason. From moving house during my ADF career, to moving over borders they have always been there for me. You can not beat the price or the customer service.

I signed up with DoDo for my home internet access when I moved in to my new townhouse in April this year. In my previous moves it has real pain in the butt to have internet connected - often requiring waiting around for someone to show up physically and do 2 minutes of work. Somehow these guys have made it so ridiculously easy and fast -… Read more

literally within the hour from signing up online to connected.

Performance has been everything I wanted and it lets me stream 1440p fish tank videos for my cat when I'm in the garage working on my motorcycles :D

Great stuff and bigger thanks from my cat Wizard.!

I had some trouble setting up my internet initially, but the customer service team was extremely helpful in guiding me through the process. They were friendly, patient, and went above and beyond by adjusting my bill to cover the period I couldn't use the service. Since then, the internet connection has been steady and reliable with decent speeds. Overall, I’m very satisfied with Dodo’s service and customer support!

I love DODO. I used to be with other provider for 6 years, but their internet line keep dropping especially when there is rain or wind. I finally decided to move to DODO, and they never disapoint me. I will continue using their service.

I’ve been with Dodo for a year now on the award-winning Everyday Plan, and it has genuinely improved both my work and home life. For $73.99 a month, I can stream shows and movies in high definition, browse without interruptions and rely on clear, stable video calls while working from home. The biggest improvement has been to my creative workflow.… Read more

I regularly edit, export and upload large video files, and Dodo’s fast, reliable connection keeps everything moving smoothly. I spend less time waiting and more time creating—which is incredibly valuable when working to deadlines.

The MyDodo app is another great feature. It makes monitoring my service and keeping track of payments quick and straightforward, with everything conveniently available in one place.

Whenever I’ve needed assistance, Dodo’s staff have been quick to help, easy to communicate with and genuinely pleasant over the phone. Reliable internet, excellent value, a handy app and helpful customer service—after a year, I’m still a very happy Dodo customer.

Simple & effective, connected within one day, BYO modem issues resolved easily over the phone, great service. What more could you want with super-fast broadband at excellent value for money?

I have been with Dodo NBN for many years and have been very happy with the service and kept well informed when issues arose. I recently updated to FTTP and the 500/48 service and this was well and quickly arranged over the phone. I would recommend Dodo NBN for sure.

Dodo has been a great and affordable service, they have helped with any issue that arises fast and effectively. I have been with Dodo since 2020 when I was 17 living out of home and they have helped accommodate when I wasn’t able to pay a bill on time. Which was a life saver!! Have recommended Dodo to anyone looking!

Great value, reliable service and a smooth switch We recently switched our home internet from Telstra to Dodo and have been very happy with the decision. The changeover was straightforward, the service was connected without any major problems, and our internet speeds have been consistently strong. We regularly have several devices connected for… Read more

streaming, browsing and everyday use, and the connection has remained stable and reliable. Most importantly, we’re receiving a quality service at a much more competitive price.

Dodo may not have the enormous advertising presence of some of the larger providers, but it delivers where it matters: dependable internet, good speeds and genuine value for money. Based on our experience so far, we would happily recommend Dodo to anyone considering changing internet providers.

Sometimes the dodo isn’t extinct—it’s just quietly providing better-value internet!