Dodo NBN Internet

My connection with dodo NBN that I have already had for 20+ years with dodo Supposed to be Unlimited although the increase in monthly cost I have been experiencing multiple times daily disconnection from the service which is extremely enjoying.

Trialling Dodo NBN service 500/50 at a discounted rate for 6 months. So far we are happy with the speed of this service and will stay on with Dodo after the 6 month discount period is complete. We also have a mobile service with Dodo.

The internet & email service was great, until we went overseas for 2 weeks. we couldn't get emails for work, so contacted Dodo who said "oh we don't have email service overseas anymore, we sent you an email to let you know 2 days ago" (which was the day after we left home). Then when we returned home, we were told "we are getting out of emails… Read more

now, you have to sign up with another company & pay them to look after your emails, but you can keep your Dodo email address, & you don't receive a discount for not having emails anymore!"

Since I have been with Dodo I have never had any issues with the service or the support people that I have spoken with

Great coverage no lagging good speed great service would recommend

Internet has never let me down. Thank you for all updates

LONG TIME CUSTOMER I have been with dodo for more years than I can remember, after several failures with other providers Dodo have always remained easy to contact and when I need help there is no frustration trying to get through to Tech help, it is simple and an easy phone call with my problem solved every time What really impressed me was a… Read more

few years ago now when NBN was introduced I was with dodo for my internet and Telstra with my phone plan, I called Telstra and was told that I could not have a separate internet plan as the NBN would be going through the same line as our home phone. Lucky I didn't listen and called Dodo for advice

Dodo explained that it was not the same line as the phone line but a new line that didn't affect my internet at all

I have found over the years that dodo have very few outages, and email me if there is a better deal out there, which I have just accepted the new offer emailed to me recently that saves me $19 a month

I'm not sure how many years I have been with Dodo at a guess 15 years and would not even consider another provider

I rang to get my nbn in QLD transferred into my house mates name as I was moving back to Sydney, I owned the box, then when I arrived back in Sydney, I ordered another to get it connected at my new place, I told the customer service representative that my friend had a bad turn & I had to go to New Zealand to look after her for 2 weeks, she told me… Read more

that I wouldn't receive the box for roughly 7 days & under the consumer law, they couldn't charge me until I connected the nbn anyway which I knew as I have worked in with the department of fair trading. I returned home a week early & connected the nbn only to have the first month's bill arrive 1 week later, but had only had it working for a week. I couldn't get in touch with Dodo for months, no-one would get back to me & the system is so flawed it's hard to even contact you, so 2 weeks later I received an email stating it was being disconnected, so I once again contacted them to which they stated they charge from when the box is sent, which is against the law & yet no-one resolved the issue, so I am taking it further with the department of fair trading. I have my mobile phone with you too which I'll be having disconnected & going elsewhere, because you have shown a loyal customer nothing but disrespect. Dodo should be ashamed of themselves.

I switched to Dodo NBN 50 after years with Telstra, and it’s been a great decision. Telstra had a solid reputation for reliability, but the constant price hikes every few months finally pushed my family to look elsewhere. I have been with Dodo since the beginning of 2026; a fairly new customer, and they have genuinely surprised me. The connection… Read more

has been just as stable and fast as what I had before, but at a much more reasonable price. There are some minimal dropouts and slowdowns during peak hours. In July 2026, Dodo emailed me with a change to my internet plan, to the "award-winning Everyday plan" without mentioning that the NBN plan has been reduced to NBN 25/10.

The only downside is with the website itself and email communications from the company. The user experience could use some work; navigating account settings and checking bills on my phone feels clunky compared to other providers’ apps. It’s a minor inconvenience, but worth mentioning since I mostly manage my account on the go.

Overall, still a strong recommendation for anyone looking for a dependable NBN provider without the premium price tag.​​​​​​​​​​​​​​​​

The service is somewhat unreliable, dropping from time to time for short - a minute or two - to sometimes long - upwards of an hour at a time - amounts of time. Longer periods of disconnection have occurred, and while the technician identified specific elements in their physical inspection, nothing was done once the service was restored to avoid… Read more

it happening again. But more often than not the service works and they have been flexible when it comes to payments and such when I have had issues paying for my service.

We have paid for premium Internet coverage with dodo for many years. It has always been below expectation. It rarely has the required Internet to sustain a video call or meeting online for work, resulting in me often requiring to hotspot from my own phone using Telstra network. Which has been a lot more reliable and consistent than dodo. Since… Read more

having a housemate moving in, the Internet has been even more unreliable and has significantly struggled to maintain to working Internet sources simultaneously. This is very disappointing given it is designed for a family unit and is the top cover.

I enjoyed DODO but since I have been receiving messages to say that they are upgrading the internet and it should be faster than normal I have had several problems with the speed actually slowing. It takes forever sometimes to load everything on the home page, the internet is lagging and when I am streaming sometimes the words people are saying don't align with the sound or subtitles.

The plan is for 500mbps but I have not received 500mbps. It stays at max for 250 to 300mbps. This is even after having a brand new optical fibre cable installed from node to house.

I have had the dodo internet service for about 2 years starting off fine last 8 months with more devices on the service very slow and dropping out all the time have to reset unit 1 to 2 times a day