DPandA

Blackmagic ATEM Television Studio : Thanks DPandA – Bought this after spending the best part of an hour going through various configuration scenarios with a technical sales person. Their price was the best I could find after much googling. They promised next day delivery and that's what I got.

Resi-linx 1600L Digital Modulator For Sharing Foxtel – I had been looking for a way to share my single Foxtel IQ box with all the other TV's in the house. I came across this product at DPandA.com.au that claimed to be able to take the HDMI signal from the Foxtel box and convert it to a high definition digital television signal that all my TV's could tune. I didn't quite understand the concept but a… Read more

very helpful and patient sales support person walked me through it on the phone.

I still had doubts it would be as easy as he told me but ordered a Resilinx 1600L Digital Modulator from their website.

It arrived the next day, as promised, and I had it connected up and running within a few minutes.

Now all my TV's can tune Foxtel as if it's just another TV station coming through my aerial.

This product has exceeded all my expectations and the service I received from DPandA was second to none.

My First Choice For Blackmagic Design Products in Australia – I rarely write reviews but after over two years of dealing with DPandA I just wanted to say "thank you" for the consistently high levels of service they have given me and the money I have saved over time. I used the new price match feature on the website for my latest purchase and got an absolute bargain. And it was delivered the following day for free.

Brilliant service, thank you DPandA! – Bought a DAB-390 digital radio tuner with internet radio for my hi-fi from them last thursday and got it next day. The FM radio worked but I couldn't get the digital and didn't have a clue what was going on. I called them and they were really helpful guiding me through the checks with the aerial and the menu system. Doh! Turns out I live in an… Read more

area that doesn't receive digital radio yet. They offered me a full refund and I was going to take it but I used it over the weekend and discovered the internet radio is fantastic. FM is also so clear using the digital connection to my amp. I have decided to keep it and it turns out we are due to get dab radio within a year anyway. Ultra fast delivery and amazing after sales service Me! I made an unimformed choice by not checking I could get digital radio before buying it

Terrible Service – Purchased a Nextwave DAB 190+ from DPandA. The item was shipped by Australian Air Express and arrived within two days. The item arrived in an Australian Air Express bag. No additional padding/ packaging around the box. Plugged the DAB 190+ into my Peachtree Audio Nova amplifier and found that the supplied remote interfered with the normal… Read more

operation of the amplifier. Preset station buttons resulted in the amplifer changing inputs. Switching from DAB+ to FM mode put the amplifer into standby. I immediately contacted the seller and informed him of the problem. The response I got was that the unit is working fine and that my 6 month old, $2K amplifier was at fault. Further emails resulted in avoidance and nonsensical comments from the seller. He agreed to refund the purchase price, minus an 18.5% restocking fee. Meaning that with shipping on top, I will be out of pocket by 70 bucks (half the cost of the unit) when I eventually receive a refund. The item has been shipped back to the seller in a more secure fashion than the way it arrived.

Excellent – We live in an area with bad TV reception. I had tried digital TV set top PVR's from Harvey Norman and Dick Smith and neither worked. The staff knew nothing and there was no technical support. I found the DPandA website and could see they were specialists. I bought a STRONG Dual Tuner PVR on their recommendation. They said they would refund my… Read more

money if it didn't work. It has been a fantastic buy and worked perfectly straight out of the box. We told all our friends and those who have bought from them have been completely satisfied. Hugely knowledgeable about digital TV. Their customer service and support is second to none.

Excellent – Great service, patient with a layman. Got the high performance medie Centre and it is incredible and very well priced. It is completely silent and unbeleivably powerful, fast and full of cool add ins. I couldn't work out why the big manufacturers don't make these media centres but now i get it. For the price i paid there is no way the big guys… Read more

could compete. I looked at a chunky, noisy standard desktop PC with tuner which would do somewhere near as much as the DPandA media centre at Harvey Norman and they wanted $800 more than i paid. These Media Centres should revolutionise the whole home entertainment market if they can only get the word out there.

I am a PC laymn so was worried about installing this thing but DPndA provide a FAQ sheet which answered every question i had and i've hadn't had to call them once. Awesome product. Top class service

Excellent – I bought the card through their website late on aTuesday afternoon and received it by 9:30 a.m. on the Wednesday! The people I spoke to are true professionals with the best customer service I have experienced in a long time. Needed some help choosing a Digital TV Card for my home theatre media center. These guys know their products and led me… Read more

through the process. I ended up buying a dual tuner card at something like half the price I thought it was going to cost. Minus Zero

Excellent – I have peacefully resolved all issues with the merchant and would like to retract my post above made on 10th December in full. Good value