HP Officejet Pro 8600 e-All-in-One

Brilliant service for 8 years, cartridges too expensive – Printer has given great service for over 8 years now. Switched on this morning, nothing. Tried to troubleshoot but dead. Worse thing is I just bought $61.00 of replacement cartridges. Will buy another, not worth repairing. Isn't everything built in China now? Show details

Faulty Product – The product is designed to fail - specifically the print head as mentioned in previous products. I will no buy a HP product again - after contacting HP support they advised my to buy another print head. If you look it up there is actually a class action lawsuit in the USA related to this exact fault.  Show details

Served me well for over 6 years – Print quality in normal print mode on par with most mid priced lasers, with the advantage of being significantly cheaper. InBest quality mode, using 100gsm bright white paper the print quality is excellent,well balanced colours in infographics, sharp clean looks very good. Fax is fine, used every day, touch screen needs a gentle prod to activate,… Read more

scans well, although its essential the document is loaded absolutly square in the feeder, otherwise multiple pages are pulled through. Not brilliant for photo's, my view is if you want good quailty phots buy a photgraph printer, dont expect the office workhorse to produce them. I purchased this printer from Officeworks Noosa in April 2012, is over 6yrs old, in which time I have printed over 52,000 copies, majority colour. Best place for refills is online, I complete the order cart on line, screen print then pop along to Office Works for a price match.

Very please with it, rarley jams, only if I have not 'fanned' the paper in the tray, does not like cheap paper, prefers premium brand Australia paper, the results speak for themselves. I am at a loss now as I need an A3 printer, and I dont seem to be able to find a replacement that has the same features as this one as well as the capacity to print A3 colour.

Excellent printed, yes I would buy another, although now discontinued, these printers will become an excellent second hand buy, as they appear to be totaly reliable.

Unfortunately all too common crappy HP printer – The concept for the printer is great. A nice all-in-one for light-office usage. The print quality is good, photos average. Inks cartridges are quite large and not too expensive per page if bought online (genuine HP). I first had the previous version 8600. It had a print head issue ramdonly occur, I turned if off and on and it was OK for a few… Read more

times. then it wouldn't go away. This was out 10 months from new so I got a new one under warranty (12month warranty). The new one did the same thing but at 14 months. Both of these previous model always had the WiFi disconnect issue where you can to turn the printer on/off as it loses connection after a day or two. (FWIW HP was sued in USA for issues on this printer). I heard HP had learned from this and stupidly bought the 6910 model. It solved the WiFi disconnect issue (90% of the time it works). However the Win10 driver has never worked on one of my computers via wifi (wizard won't connect, HP install software doesn't install driver, etc etc - and HP doesn't provide a *.inf driver for me to do it manually). Not too bad as it works from 2 other computers. It still gets the occasional print head error which I'm sure means it will fail soon enough.

Great if want to replace your printer every year – Was great for the 1st 12 months. Replaced the cartridges yesterday with new HP brand ones and nothing. Says I need to replace the print head. When the cartridges cost $189 and now the print head doesn't work you can imagine how unimpressed I am. Money I can't afford to lose but there it goes straight down the drain.  Show details

Great value for money – I was a little surprised to read so many negative reviews on this printer. I have had mine for over 5 years and never had an issue. I have only ever used genuine HP ink (which is a lot more expensive than buying compatible ink). It has only been used for home use but it does get used at least a couple of times a week. I have used it to print… Read more

photos which are not bad quality but not great either (but this may be the photo paper I am using too). The only negative thing I could say is that when you want to copy/scan something using the top feeder - it almost always jams. So if you want to copy/scan a lot of pages it can be quite tedious; however, I don't use this often and I don't have any issues copying/scanning just lifting up the top to place them on the glass. Considering I originally bought this printer heavily discounted, and even with the cost of the genuine ink I would still buy a HP again.

Horrible printer !!! – I bought this Printer in 2015 and didn’t have problems with it until early last year 2017. Ink was pretty much expensive and I switched to non hp products in March of 2017 and everything went down hill. After I bought a non hp ink the printer started playing up and wouldn’t print . Sometimes it would tell me to check printer head blah blah and… Read more

even after everything nothing worked. I was oblivious to the fact that HP had sent out an update that barred their printer from working until you use their hp ink products . I tried all the troubleshooting and nothing worked. And then one day it just packed up.... nothing . Called hp customer service and was on hold for over 2hrs and couldn’t get anyone so I just hung up. Went online and found that other customers had the same problems since their so called software update. I have since lost faith in any of the HP products and will never recommend them to anyone ...

Would not buy any HP product in Australia – HP provides no service in Australia, no spare parts for consumer products. Print screen failed; no functions (eg scanning) can be done. Call centre staff no help. New models use different ink cartridges (have to throw away $200 of ink). Inks very expensive. Built in China; and designed to fail  Show details

Terrible investment, very poor reflection on HP build quality – Printer was initially set up to automatically print random web content every day, largely wasting ink and paper. Soon after I disabled this annoying feature, I found that the printer started printing with white lines, which is a clear indication of print head failure. The problem only got worse, and within weeks the printer was unusable. A… Read more

replacement print head was around $200, which made it more economical to buy a whole new machine (what a waste!). The two-sided scanning feature is good, but most printers do that these days. Wi-fi printing and scanning was super slow, which also took away from this functionality. Overall, I've had a terrible experience with this machine, and will not be buying HP products in the future. It's sad to see what this great company has been producing more recently - I hope their engineering and customer service departments can improve these products, as I remember HP having much better build quality in the past. There's no online form or e-mail address to send customer feedback to - only phone and online chat (that I can't access due to work hours), and a physical address (that I can't use since the printer is broken!).

Junk, don't waste your money – Don't waste your money with this printer. You will have to replace the printhead within the first two years, total junk! Extremely poor customer service! We are definitely not buy another HP product again after this experience. Sorry too late that they had a class action lawsuit filed against them for the exact problems I have.  Show details

Don't buy this printer – Terrible printer - we have had nothing but issues. Ink is expense - it doesn't seem to like non-brand ink. Doesn't print very well. Slow, etc. Not good. Make sure if this is on sale steer clear. I always had to run the clean print heads as well to make sure it was ok to print some things. Ink blotted as well.  Show details

Ink Hog! – After exhaustive research I found that even when I set the printer on, normal, black text, plain paper, that there was no way to set this as default. It would always revert back to the, high quality print, photo paper, full color. I mostly would print text documents and would always manually adjust the settings. The real kicker is after manually… Read more

setting it for only black text each time, it used up all the color ink anyway and the black was 90% full still. It won't let me print anything unless I replace the depleted color cartridges even though all I want is plain old black text print. The cost of the ink is a bit pricey too. Typically ranging from individual cartridges at $35+ or the full set at $90+. Last time I paid $110 with a discount at a retail office supply chain for the full set. I got about 100 black text copies from that set. Even if I was printing just photos out I would have not have gotten much better mileage from the ink cartridges.

Print head failure means its needs disposal – Both my father-in-law and myself have experienced the print head failure which requires a full replacement costing more than printers with the same functionality. Life of the printer was far shorter than I would expect a printer at that price point. Great printer while it was working during its short life span.  Show details

Jp should make this right! – Had this printer for maybe a year. Printer head failed. Tech support tried to get us to purchase a new one for a stupid amount. Not happening. HP you should make this right! It's a faulty product. I purchased what I thought was meant to be a quality product for my kids starting secondary school. We have been ripped off badly! I will never purchase anything from HP again and will tell anyone that will listen not to.  Show details

Excellent paperweight and more! – If you are in the market for a quality paper weight, then this is the printer for you! In all my infinite wisdom I purchased two of these stunning machines. One is now working as excellent paper weight on my desk and adding to its endless list of features is that it improves your patience, why bother with yoga or meditation when you can just… Read more

take deep breaths whilst trying to keep yourself from throwing your beloved printer through the glass sliding door. My second machine sits proudly on top of my cupboard collecting dust, like a trophy you would keep on your mantel.

But the HP experience doesn't just stop there, if you ever wanted to further your experience just try HP's excellent call centre... wow! The first time I called I only sat on the phone for 2 hours! And due to my first amazing experience how could I resist calling back a second and even third time only to have to wait countless hours on the phone and eventually a week for a part to be shipped out to my unusable printers.

But if that isn't enough to sway you into spending $450+ on one of these bad boys, check out a list of things you can do with it:

- Use it as a step to reach high places

- Store things in the paper tray

- Store printing paper in it without the worry of getting ink on them

Don't buy this printer if you intend to use it for:

- Printing

- Scanning

- Faxing

Yet another HP printer with problems – This printer has been the most frustrating printer I have ever used and will be the last HP product I purchase. The instability of the driver connectivity has meant frustrating hours of troubleshooting, un-installing and re-installing software just to have the same problem arise a few weeks later. And now the Print function when used crashes… Read more

Outlook. This weekend I will purchase a new printer and have great delight in venting my intense dissatisfaction with this lemon of a printer as I smash it to pieces before dumping it in the bin.

Worst printer by far...Firmware issues that HP have choosen to ignore – Fairly expensive printer (Professional 8600) $300-400 Just google this model and you'll get the idea ! ANY TIME you want to print/scan/copy ...anything you have to turn off the printer....turn it back on again... and reset the WI FI controls.... Like most I have been onto HP countless times....It's the companies refusal to firstly except… Read more

there is a problem and secondly to work on a fix...the issue being it's not a software issue but a firmware issue (so sorry too hard)

It's this back up or lack of it that has lost one of I suspect many loyal customers.

HP.....Customers remember bad service longer than just a bad product.

Rubbish machine – Constant problems from day 1. Will never buy hp again. Poor customer support, only open 9 to 5 which is useless for working people. Cheap construction, expensive ink jams. Constantly utter rubbish.

Dishonest And Selfish – They fail after a short time and the print head stuffs up after using OEM ink I don't really care because I am buying a new canon and flushing out the old ink. I have posted a review a while ago and it says it has been removed for some guideline rubbish issued by HP. I just wanted to clarify the truth that hp is limiting other people to the "MUST… Read more

USE OEM INK" thing. By programming sophisticated software and putting it on the printer to cease the freedom of people using non OEM inks. Firstly as a printer technician, viewing the source code in the printer updates reveals that hp is doing everything to update their chips so old non OEM chips can be ruled out and cannot be used with the printer anymore. It already says that using non genuine inks will result in a cease of warranty but as that is the least of my concerns, hp has been counteracting with my freedom to use non genuine inks. I will be coding a patch to use cartridges without a chip in the future and hopefully help all the other innocent customers from being drawn to use the expensive low quality cartridges. Other printer companies such as Canon and Epson just tries to convince their customers to use OEM inks but don't force them like HP.

There is no doubt that HP would want to remove this post from this page but I am just being honest and they are trying to cover up the truth. I am just clarifying the truth, I promise. James

No problems so far – I haven't experienced many problems with this printer (which I bought as a replacement to a faulty Epson printer). However I have only had it for 2 months. I am curious, given the significant amount of negative reviews to see how the printer works after a year. I run my own business in addition to studying law part time so the printer gets a… Read more

considerable workout printing many documents and does quite well. The XL inks also suit my needs and the print quality is good.

Pathetic marketing strategy – Great printer if you plan to use it only for 12 months. With the HP 8600 printerheads are consumable. They last the duration of the warranty ie 12 months. Then you have to replace them. You can't find them in Australia. You have to get them from eBay US for AUD 160. Which is pretty much the price of a brand new printer. I can't believe I… Read more

bought this piece of crap. I will never ever by HP products again. And I'll make sure consumers are aware of the pathetic marketing strategy HP put in place on their printers.

Good all-round performer – Very impressed with this machine after having owned a string of poor mid range printers. This is the first that has worked seamlessly in our mixed Windows & Mac office. The print quality is good and the cartridges are reasonable. Have never had any problems with either the printing or scanning. The wireless and ePrint functionality works well… Read more

also.

My only gripe would be the touch screen interface and the shutdown and bootup sounds/sequence. Both are really irritating. You also need to turn off their automated spam which is sent to your printer overnight once a week or so by going into the settings. Reliable, affordable cartridges Touch screen interface

Good value, does the job – My Epson Artisan 837 inkjet was getting frequent blocked print nozzles. Decided to get another inkjet. This HP suited my needs best (and was rated highly by Choice). Occasional photo printing, Regular scanning (sometimes double sided). Have been very happy so far (3 months). Print quality is not as good as the Epson. Very easy to connect via… Read more ·  1

WiFi. Good value - I paid $248 af Officeworks, but they are under $200 now. Negatives - It is not a very attractive printer, and takes up a lot of space. Ink cartridges are more expensive than the Epson, but I believe the HP cartridges have the print heads built in, so this should reduce the problem of blocked heads.

Fantastic for Office and Personal Use – What I was looking for was a unit that could meet my requirements of printing, scanning and photocopying but with the addition of wireless network printing. This unit ticks all boxes! Pros: Economical, fast, excellent quality prints / scans and copies, Easy to use. Cons: Tray feels a bit flimsy. I have used this product for… Read more ·  1

approximately one year now with heavy use. A major improvement from their previous Officejet models which progessively had a slower start up time as time went by. This unit has a quick boot up time from off and stand-by and still loads just as quickly as the first day out of the box!

Definitely a great addition to the home office.

Excellent Printer – Bought this printer 8 months back and one of the best printers I have owned. Setup was a breeze. It instantly picked up the WiFi @ my home without any issues. With Document feeder, Scanning, Print Tray, duplex printing, WiFi, it has most of the functionalities that would be required for a Home Office printer for a very reasonable price. Startup is… Read more

quick and printing quality, both Color and B&W, has been great.

Haven't printed out any photos yet, so not sure about that quality on it.

Highly recommended for Home Office and everyday use.

Great Buy! win win – Quick, wireless, duplex scan and print, two trays, scan to pdf by email, cheap to run.The print, scan, and copy quality is sharp and true to color. (I have not used the fax function yet.) The printer responds and completes jobs quickly. You can set up multiple authorized users and email addresses by using the website, with one primary email address as the default. The touch screen is a huge bonus

A versatile and economical printer – I bought the 8600 after owning two previous HP multifunction printers. My main criteria were that it could print, fax and scan, that it could operate from the family's Windows and Mac computers as well as my Linux system, and that it would be economical to supply with ink. Most cheaper printers will end up costing more by the time they have… Read more

printed a few reams of paper.

As a bonus, it prints double-sided.

Its printer driver can centre a photo on photo-sized paper - unlike the driver for my previous OfficeJet 4500.

Photo quality is quite good, but probably not as good as that of a printer that is designed specifically for photos. It prints, it scans, it faxes, it connects to the home network, and it's Inexpensive to run. It will run from Windows, Mac and Linux. And you can print remotely. The only problem I have had with it is ghosting when printing double-sided. After discussing the problem over the phone with the HP service person, it seems to have been caused by a combination of a cold room and printing first on the worng side of the paper. The problem has not recurred.

Excellent - love it – I purchased an Epson Workforce 4500 and after 1.5 weeks took it back with various issues. The HP 8600 was my second choice only because of price - but the extra money has been well spent!! I purchased the second tray for this printer and have printed 8233 pages since about June 2013 (now May 2014). I use the duplex scanning and duplex… Read more

printing extensively. I print from wireless from multiple computers. I scan to my computer direct and by email in pdf form. I have used the e-print facility perhaps 2 times.

The touch screen is passive not active (unlike your mobile phone) - so you just have to push it. Works fine.

The apps function that it comes with is pretty gimmicky - don't use them at all.

Print quality is adequate for my needs. I would like a laser, but I don't want the cost. I've printed to higher quality stock with good success. It's a bit harder in that you have to choose inkjet paper, but once you've worked out what you need you are right to go.

I have used (I think) 3 sets of cartridges. I had a great deal from Harvey Norman where I got the first 3 sets half-price, so printing has been VERY cheap so far.

The one disappointment is that occasionally on a big print run, it picks up more than one page, and prints half on one and half on the other. That stinks! But I think that is a fault with many printers - but HP should try to eliminate this.

Trays are fully covered and large. Quick, wireless, duplex scan and print, two trays, scan to pdf by email, cheap to run Occasional pickup of multiple sheets

Color was not good – Well I bought this printer to replace my wife's old HP 2110 printer/scanner that had been working without fault for years. Easy to set up on the network or usb with Windows 7, I did both. It starts the first print quickly and the double side option worked. The big problem with this printer in comparison to the old one was the print quality on… Read more

plain paper! The printer is mainly used to print fliers. The black was sharp but the driver wouldn't allow the printer to print decent quality on plain paper. It would only allow this on the specialty papers. When we tried to print with the settings set for plain paper the color in comparison was pale and washed out even in the print preview compared to the 11 year old unit it was to replace. I did try the plain paper on a higher setting but it flooded the paper and grabbed 3 sheets for this print.

I tried a print on the high end shiny paper and it was crisp, sharp and bright. The prints when put Side by side both printers supposedly doing 600dpi the color was really disappointing on plain paper with the 8600. We use Corel for this printing and does allow you to tinker with the quality a lot but this still didn't allow it to do a decent job. I did try it in Word and with a PDF and didn't get any better results. I think this would be ok for most stuff but it really fell over with the color quality, driver flexibility and perhaps the ink it uses? I didn't try out anything to do with the fax but the copy option worked fine but with the same issues to do with the printing. Easy to set up, duplex, covered paper tray to keep out dust. Under $200.00 Very Poor Quality Color on plain paper. Touch screen didnt work every time it was pressed. Inflexable driver?

No Good – This is the 2nd printer and now has the same problem! The printer drum has failed yet again.. it copies and faxes with lines through the pages, although and how but it will scan the pages to email. Which does not suit my business as I need a reliable printer. Now I have to take this one back for a refund and source another (3rd) printer The… Read more

functions were great and uses less ink than most The Printer Drum has failed and this is the replacement printer

Nasty, time wasting surprise – Had this since July 1 this year (2013). It was an upgrade as I have gotten busier in my business and needed something reliable. I was impressed by the promised print range of over 2,000 pages for a full cartridge of black ink that the salesman told me about. It comes with 4 set-up cartridges of ink, which I was told were 1/2 full. One of them… Read more

(Cyan) leaked, at 4pm when I need to get some printing done, throwing my afternoon completely as I worked through the 'what could be wrong' on the user guide. Once I found out what it was I called Officeworks (where I recently bought it) and they offered to give me a replacement Cyan ink cartridge, which I got the next morning.

After returning to the office and installing the Cyan the next morning, the Yellow ran out.

No problem, you would think, just print in Greyscale. But hey, I only print in Greyscale! Only.

So how did the Yellow run out? I checked the online user help guide. It says you can print when one ink is depleted, but doesn't say how. What? So I called the 'helpline'. Guess what, Yellow is used to print black. There is no way to print black without the Yellow.

At this stage I was fuming (and less than gracious), but decided to cut my losses. I ordered (and paid for additional speed on the courier) Yellow ink. It arrived in under two hours. I installed it. I was then told that 'Magenta' was low. Nice. Could have told me that before I ordered the Yellow, HP.

Yup. 3 pages later the Magenta ran out. It doesn't matter what settings I try, it still will not print while one cartridge is depleted. Too late to get a courier at that time, but I ordered it for the next day.

I haven't printed 2,000 pages. IF it reaches that, I will know why - all of the ink cartridges will be used to get there. The paper counts on the colour cartridges (which retail for over $40 a pop) will be for the same pages that the black ink is counting.

What is printing is good quality, and the double sided feature is great. The scanner works well, as does the copier. But the ink situation is ridiculous. My Canon (which I upgraded from) has been happy printing with black ink only for years.

My next printer? Canon. Great double sided printing. Good at scanning. Misleading product. Cannot print black ink only. Should be warned about it.

Relieved – I have had a run of expensive, useless printers and I am just so relieved to have one which actually functions properly and does what the manufacturer says it will do. It's cheap printing but still good quality and the scanner is not slow and unresponsive like many can be. I can even print a document from my iPhone or iPad while I am away from… Read more

home just my emailing it to my printer! I really am loving this all-in-one printer especially for the great price of $320.00, Reliable, efficient, latest technology yet easy to use.

Great Small Office Printer – I am a doctor and bought it to print out my progress notes and prescriptions. It does this wirelessly and so far I haven't needed to reinput the code for the wireless security after 2 months use. It works well, quickly, scans documents quickly and was a breeze to set up. Printing costs it says are less than a laser printer and it is far more… Read more ·  1

reliable than some color laser printers I have used. It does Duplex printing but this is much slower because it has to wait for the ink to dry. reliability, speed, price, printing costs Only has 1 paper input tray. I need two. It is noisy and you need to place it away from your ear.