Thanks Fred, have a great weekend!
Hi Shaun, we're sorry to hear your items have not been delivered however, if you have lodged an enquiry with our office, our team should be in contact with you with updates from the carrier. I am t... read more »
Hi Malcolm, thanks for your review and your feedback. Our online quoting system does provide options for pallet deliveries. Simply hover the 'get a quote' tab and select 'pallet delivery'. Please n... read more »
1 person found this helpful, do you? Yes
Albert aron asked on Jan 31, 2017
Hi there, thanks for your enquiry. Unfortunately, the tracking number you have provided does not appear to be one of our reference numbers. Can you please confirm if you have a tax invoice number from Interparcel? This should have been provided at the time of booking. Alternatively, if your items is travelling via Interparcel in the UK or NZ, you will need to direct your query on their websites (www.interparcel.com or www.interparcel.co.nz). Although we share the same company name, we operate separately and are aligned with different courier companies.
Sharon asked on Nov 21, 2016
My experience is that it is usually a lot cheaper to use a courier that you have a contract or account with. Maybe Interparcel have accounts with many of these couriers and can as a result, pass on the savings to their customers? Interparcel themselves may like to comment on that one.
Ian Anderson . replied on Nov 22, 2016
Not sure but in Townsville they do have number of couriers link to their website.
Georgette Mein . replied on Nov 22, 2016
Hi Sharon, thanks for your query.
Interparcel act as an online third party broker re-selling the delivery services of the major courier companies in Australia. Due to our massive buying power, we have secured discounted rates from the courier companies and therefore, provide a cheaper service.
I hope this answers your question. Let me know if you have any further queries or contact us on 1300 006 031.