Best Couriers

If you need important items delivered, you might consider hiring a courier service to ensure a smooth delivery. Find out more about the various services couriers offer and the qualities you should look for when choosing one. Read more…

  • Services
    • Couriers
    • Shops
    • Home Improvement
    • Finance
    • Travel Services
Brand
Search brand...
Rating
Services
Show more
Business Plans

Based on 109,001 reviews
Zoom2u

Zoom2u

4.8  (1,228)
 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Kiran Kumar
Kiran KumarVIC3 posts
  Verified
Delivered without hasselPicked up on time and devlievered before the scheduled time. Very professional! Show details
PACK & SEND

PACK & SEND 🏆 2024

4.5  (7,767)
 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Nathan Price
Nathan PriceWA
  Verified
Efficient transport of package from France to AustraliaReceived goods as described and on time. Pick up was a little delayed from the prearranged time, although can't complain given the price for freight. Show details
Shippit

Shippit

4.4  (1,960)
 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Sharon
SharonSA3 posts
 
Would use this service Again Our Order From RM Williams was delivered so quicklyAbsolutely Brilliant Service
Ordered Monday
Delivered Wednesday
Would highly recommend This Service Show details
Parcel2Courier.com

Parcel2Courier.com

4.7  (142)
 Summary
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Anna
AnnaACT
 
HUBBED

HUBBED

4.3  (4,137)
 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Lordy
LordyQLD23 posts
 
Big Post

Big Post

4.3  (334)
 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Harshita
HarshitaNSW
  Verified
GreatGreat Customer Service by Ben. Keeps track of all the parcel and always prompt in replaying to all the emails. Appreciated Show details
Interparcel

Interparcel

4.0  (2,189)
 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
craig macgregor
craig macgregorBrisbane8 posts
 
Interparcel
Interparcel   DM   
More
Smart Send

Smart Send

4.0  (1,438)
 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
NOT HAPPY
NOT HAPPYTasmania7 posts
 
Smart Send
Smart Send   DM   
More
McPhee Freight

McPhee Freight

4.2  (139)
 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Jacob V
Jacob VWA
 
Australia Wide Car Transport Express

Australia Wide Car Transport Express

3.9  (692)
 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Thanh D
Thanh D
  Fair Incentive
Melbourne to Darwin about 19daysI sent my car from Melbourne to Darwin about 19 days. Everything is good. Thank you for help Show details ·  1
Sendle

Sendle

3.8  (14,699)
 Summary
emalee
emaleeSydney9 posts
 
Sendle
Sendle   DM   
More
Ship2Anywhere

Ship2Anywhere

4.1  (76)
 Summary
Kezzyk
KezzykBrisbane3 posts
  Verified
Amazing customer service - no bots!So very impressed with the customer service with this company. I have had to call twice and both times a REAL person answered and helped me. The problems were fixed in a 5 minute call (no being placed on hold) and the parcel arrived in New Zealand the next day! 5 Stars for Aidan at Ship2Anywhere! Show details ·  1
AirSea Worldwide

AirSea Worldwide

5.0  (24)
 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Oksana
Oksana
 
ExcellentI had a complication to clear customs for my personal effects, and Michael helped me and cleared customs in half a day. It was incredibly fast and efficient. Communication was clear, respectful and supportive. Very professional service. Highly recommend! Show details
MailPlus

MailPlus

4.0  (66)
 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
scott.burton
scott.burton
 
Mailplus worst customer serviceI’m currently still waiting for my express package. It is now a week over due. They won’t ever be getting my business again. Stay away. Show details
Transdirect

Transdirect

3.5  (3,089)
 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Lana K
Lana K3 posts
 
Transdirect
Transdirect   DM   
More
Yellow Express

Yellow Express

4.7  (26)
 Summary
Rachel fe t.
Rachel fe t.
 
ExcelR8 Freight Logistics

ExcelR8 Freight Logistics

4.8  (21)
 Summary
JLC
JLCWA18 posts
 
comGateway

comGateway

3.4  (95)
 Summary
Jebus T.
Jebus T.Queensland
 
SMB Australia Car Transport

SMB Australia Car Transport

3.2  (288)
 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Joe
Joe2 posts
 
CEVA

CEVA

3.1  (732)
 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Douglas R.
Douglas R.
 
Direct Couriers

Direct Couriers

3.5  (61)
 Summary
Michael
Michael
 
Worst courier companyAvoid this company at all costs. Incompetent, rude delivery drivers, and rude, incompetent management. Show details
Moving Your World

Moving Your World

4.1  (25)
 Summary
Jenny R.
Jenny R.New South Wales
  Verified
PrixCar

PrixCar

3.0  (302)
 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Jeff N.
Jeff N.TAS
  Verified
InXpress

InXpress

4.2  (21)
 Summary
Sucker
SuckerNSW2 posts
 
Fast Courier

Fast Courier

2.9  (267)
 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Chris
ChrisWA3 posts
  Verified
Average time for pick up and deliveryIt wasn't collected on the day of booking Friday, we end up ringing the contact person and was told collection will be on the Monday even though courier had over 24 hours notice to collect Show details
Platinum Freight Management

Platinum Freight Management

3.9  (25)
 Summary
Chit Aru
Chit Aru2 posts
 
Awful customer serviceExtremely condescending & rude! Steer clear. I called to get a quote on transporting an item. The man was so uncouth, short and made me feel awful for asking questions. No decent customer service skills at all! They deserve zero stars! Show details
Platinum Freight
Platinum Freight   DM   
More
Shipito

Shipito

2.9  (255)
 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Charles
CharlesNSW4 posts
 
Worst shipping company to deal withI’ve used many international shipping companies in my time and this has to be the worst I have dealt with. The website is terrible and confusing to use and the hidden costs are ridiculous they will force your parcel storage time to laps and keep your parcel Show details
BHF Couriers

BHF Couriers

3.0  (122)
 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Andrew C
Andrew CQLD3 posts
  Verified
Bike Logistics

Bike Logistics

3.5  (28)
 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
David N Blakey
David N BlakeyQLD2 posts
  Verified
AutoMove.com.au

AutoMove.com.au

3.2  (44)
 Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
james c.
james c.2 posts
 
Terrible service, use ceva or prixcarI paid $2400 for autmover to deliver my vehicle with over $1k of damage between collecting and delivering, admit this damage was caused during their transport and still refuse to pay for repairs stating they don't cover broken windscreens. It happened in your care not before or after Show details

Man transporting boxes in van

Courier services vs postal services

A courier service is a private company which offers shipping services for parcels and important documents. These companies can specialise in same-day shipping or impress you with a wide network of affordable international shipping services.

What is the postal service? They are common to every country and are government-run and funded. Australia’s government-funded postal service is called Australia Post. They typically don’t offer as many or as prompt of service as couriers do, but in turn, they are more affordable.

Australia Post offers very limited services with added weight, item, time and location restrictions. What you’re paying for with a courier service is peace of mind and ample flexibility.

Services offered by courier companies

Here are just some of the things that courier companies offer compared to the postal service:

Convenient delivery times

There are many courier services that can deliver goods within specific time frames should you require it, with many offering same-day deliveries and after-hours services (such as after business hours or on Sundays). Parcel2Courier and North Coast Freight Service are courier services that offer same-day delivery within the limits of a state.

Unlike the postal service, couriers can guarantee delivery, not just on a particular day, but during a precise time slot, making it a popular and convenient option.

Interstate and international shipping

If you need your parcels delivered a bit further out, fret not as courier services can provide interstate and international shipping at competitive prices. These services may also include customs charges as well as insurance coverage.

Tracking

A common feature included in many services is the ability to see and track your parcels in real-time. Alternatively, you might receive mobile and e-mail notifications in instances where the parcel has been picked up, is en route, 1-2 hours away and another alert after it has been delivered. This makes sure you are not left in the dark about where your parcel is. This service also allows the receiver of the packages to know when the package is arriving so they can organise their day accordingly.

Security

Many couriers automatically require a signature from the receiver of the parcel which ensures your package reaches the right person in the right place. The postal service also offers this service at an additional cost.

In addition, many couriers insure your expensive parcels for up to a certain amount for free, and can offer more extensive cover for even more pricey packages. Some may contain an excess fee, so you'll have to cover a portion out of pocket if you make a claim on their insurance. Australia Post offers free insurance for the first $100 in value of your parcel and lets you purchase each subsequent $100 of cover up to $5000 for $2.50.

Customer service

As opposed to the postal service, a private courier company’s main drawing point is its reliability and responsive customer service. Of course, this varies between companies, so make sure you read reviews of customers who have had to contact the courier when something has gone wrong or there has been an issue with their delivery.

Easy pick-up

Do you have heavy boxes to ship and no way to transport them to the local post office during business hours? With a courier service, there’s no complicated paperwork or queues, and they can pick it up straight from your house at a time that’s convenient for you.

Pet transport

A service definitely not offered by the postal service is pet transportation. Pet couriers do offer this service, however, letting you move pets and livestock from one place to another if you move homes or need your animal(s) transported to you from far away.

Is a courier necessary for me?

Ultimately, if you're sending a postcard, letter or package that isn't time-sensitive, then the postal service will do the job just fine. Couriers tend to be more useful for those with more time-sensitive needs, those looking to send something internationally, and those who want the extra features and security and flexibility benefits if they feel like the postal service cannot provide what they need.

Courier price comparison chart

Based on the notion that you wish you transport a 10kg 50x50x50 cm box from Sydney to Melbourne, these are the current prices and times you’d be looking at. All days are business days.

CourierPriceTime
Australia Post$58.354-6 days
Zoom 2u$1932 days
Couriers Please$66.422 days
SmartSend$46.721-2 days
Sendle (for small businesses)$20.702-7 business days

Qualities to look for in your courier

If you’re going to pay more for a courier service, then you should keep an eye out for these particular qualities when reading reviews for different courier companies:

Reliability

Of utmost importance is reliability. Have people reported that their packages arrived damaged, late or never arrived at all? If so, that’s not a great indicator of a reliable courier. Many packages contain important items and need to arrive at specific times, such as for birthdays or anniversaries and you want to know you can trust what your courier is offering.

Limitations

Even though courier services offer a wider range of services than postal, they still have their limitations. Many have weight and size restrictions as well as prohibited items - make sure you find a courier service that aligns with your shipping needs.

Delivery timeliness

One of the main purposes of a courier is that they can deliver items at a very precise time or with speed, so if they are not delivering on this front, it’s best to go with a different company.

Value for money

Take time to do some research and see what prices other courier companies are offering to transport the same items and evaluate if it offers good value for money in comparison.

Pick up and drop off options

Some couriers offer at-home pick-ups and drop-offs, with seamless door-to-door delivery. Otherwise, for a more cost-friendly option, couriers can also deliver between post offices or postal lockers.

Problem resolution

In the case that anything goes wrong, how has this courier service handled it in the past? Take a look at how they treat disgruntled customers and if they offer compensation for any mistakes they have made.

Booking process

One of the best things about using a courier service is that you get to skip the queues and forms at a post office. A courier service with an easy to use and simple booking system can save you time and hassle in the long run.

Tracking & updates

The best part of using a courier service, as opposed to the postal service, is that it can come with a very transparent tracking system that lets you know exactly where your items are at all times. They also offer mobile updates which will notify you when the package is being dispatched and delivered for ultimate peace of mind.

Transparency

Look for a company that states its costs up front instead of surprising you with hidden fees later - finding a company that is transparent with its costs and delivery processes is a big plus.

Customer feedback

How you can find out all this information is by reading up on valuable reviews from other customers to see how they rated this particular courier service. You can read reviews on our website on the best courier postal services in Australia today.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.