Best Couriers
PACK & SEND
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Myself and my partner are travelling up the East Coast and availed of Pack & Send couriers. Over the phone, I dealt with the most helpful Lady named… Read more
Heather and in store spoke with a lovely man named David. I will be recommending this service to all my fellow travellers. What a beautiful experience.
Shippit 🏆 2026
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Delivery was excellent and quick too, just got a size too small so have to return, fault of my own unfortunately Show details
Go People 🏆 2026
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Delivery was perfect and placed away from view no damage Show details
Zoom2u
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Smooth pick up and drop off. Driver efficient and friendly. Show details
HUBBED
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Steer clear,worst delivery experience no tracking no notification parcel delivered to a parcelpoint 10km away.only found parcel by chance while picking up another parcel. TOTAL AMATEURS Show details
McPhee Freight
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I had a vehicle that had to be picked up from a remote location in QLD and delivered to another remote destination in Western Australia. I got quotes… Read more
from 3 different transport companies each who wanted me to take out a second mortgage on my house to pay for it. Steph who was in charge of all the logistics was awesome and provided me regular updates on the transport. Car arrived with no transportation issues and on time! Would HIGHLY recommend McPhee Freight!
Seven Seas Worldwide
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Very efficient with detailed information supplied. We have been constantly updated on every step and progress. Very impressive with reasonable price for sending our boxes. Show details
Australia Wide Car Transport Express
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Price was competitive and initial advice and info excellent - Maybe I missed it but after I was contacted to say the vehicle had reached its final destination, U was unaware that a $50 fee was due every day after it arrived Show details
Big Post
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I had a consignment with a tracking number of 2764528 from Melbourne to Gold Coast. Tracking showed the consignment arrived at Big Post's depot on… Read more
Wednesday. I have been in contact with BigPost daily and they can't/won't let me know why they will not provide me with the address of the depot in Burleigh Heads where the consignment is. Big Post have a policy where they will not provide the address of the depot of where the consignment is, until they send you an email when they deem fit, REALLY! Today Friday I am still waiting for an address to pick up the shipment even after a call to their so called help centre; they are no closer in enabling me to pick up me shipment waiting in the depot. If you have an urgent shipment in the future ask your supplier not to use BIG POST as the freight company if you wish to see your shipment in a timely manner!
Interparcel
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Vintage item arrived badly damaged – very disappointing response I recently arranged and paid for the transport of a vintage item through… Read more
Interparcel, with Hunter Express being the carrier selected for the delivery.
The seller took photographs immediately prior to collection showing the item, including the wheels, intact and in good condition.
When it arrived, one of the wheels was severely damaged. The centre hub was shattered and the wheel was badly buckled, leaving the item unusable in its current condition.
I contacted Interparcel and provided details of what had occurred. I was advised that because the shipment was booked using an ATL (Authority to Leave) service, there was no included transit warranty and therefore they would not proceed with a claim.
I understand that their terms regarding transit warranty may limit financial liability. However, I found the response extremely disappointing. The absence of transit warranty does not remove the reasonable expectation that an item entrusted to a freight service will be handled with appropriate care.
What makes this even more upsetting is that this was a vintage item, not something that can simply be replaced by purchasing another one from a shop. Sourcing identical original replacement parts may be extremely difficult, if not impossible.
Even if financial compensation had been available, it would not necessarily undo the damage. The value of a vintage item is not simply its purchase price — its rarity, condition and irreplaceable nature also matter.
As a small business owner, I regularly require freight and delivery services. Unfortunately, after both the damage to this shipment and the response I received when I raised my concerns, I have lost confidence in using Interparcel for my business or personal freight requirements in the future.
I am sharing my experience so that other customers, particularly small business owners and anyone arranging transport for vintage or difficult-to-replace items, can make an informed decision.
I have photographs showing the condition of the item immediately before collection and the significant damage present upon delivery.
Hi Kerry, Thank you for taking the time to share… Read more
Smart Send
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sending mass spam emails without consent. You have been reported to ACMA and I encourage others to do the same here: https://www.acma.gov.au/spam-complaint-form Show details
Transdirect
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Great communication throughout the whole delivery process, fantastic service both online and customer service, excellent rates. Show details
Parcel2Courier.com
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efficiency and professionalism – As a customer who had difficulties with DHL, I decided to try Parcel2Courier to deliver a letter internationally and return the signed documents.… Read more
From the beginning, they clearly explained that they work with DHL to provide this service but handle all the arrangements on my behalf. I was relieved to let them take care of it. The letter was delivered right on time, and their service cost less than going directly through DHL. I’m extremely satisfied with their efficiency and professionalism. I will definitely use their service again and recommend it to my friends. Excellent job, guyys! Thank you for your outstanding work!
AirSea Worldwide
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I had a great experience working with AirSea Worldwide, specifically Michael. He was incredibly professional, highly responsive, and kept me… Read more
consistently updated throughout the entire process. Communication was seamless, and everything was handled perfectly. I would absolutely deal with them again and highly recommend their services!
Ship2Anywhere
Using Ship2Anywhere was a seamless experience from start to finish. I was able to track my package in real time, which made the whole process much… Read more
more reassuring. It arrived at its destination ahead of schedule and in flawless condition, thanks to their careful packaging. I was also impressed with how responsive and supportive their customer service team in Australia was. Highly recommend!
National Car Movers
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Was very happy with the service from National Car Movers. Vehicle arrived safe and sound. Only fault was it took longer to arrive than estimated date. . Very helpful and reliable company. Would recommend using them. Show details
CEVA
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Paint damage from multiple deep rock chips. I chose Ceva because it is a large multinational company, who charge a premium price over other carrier.… Read more
Overall delivery time was acceptable. [Name Removed] was friendly but I later discovered he only marked some of the damaged areas I pointed out to him. The terms and conditions of this company excludes them from being responsible for paint damage to your vehicle so you will receive your vehicle with many paint dents! The warranty team responded and just said they are not responsible for paint chips and dents! Be warned!
Flash Couriers Sydney
Excellent! – The flash team are easy to work with and very reliable. Always quick to respond, happy to help and super professional. Show details
Yellow Express
⭐️⭐️⭐️⭐️⭐️ I placed an order online with Yellow Express and the whole experience was refreshingly straightforward. The booking process was… Read more
genuinely no‑fuss, and great to speak with humans, who are super easy to reach! Although the delivery didn’t arrive exactly on time, the communication was spot‑on — just enough to keep me in the loop without overdoing it. When the driver arrived, the handover was seamless and came with a smile (and a gorgeous van). Thanks Alex :)
What really stood out was the sense of authenticity. Nothing airbrushed or fake — just real people providing a real service with a genuine community feel. It’s the kind of experience that makes you feel like you’re part of a family rather than just another transaction.
Thanks, Yellow Express — bloody brilliant.
Fast Courier
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A simple and efficient way to send a 5kg package, between Brisbane and Sydney, rather than flying it as part of my luggage. Show details
PrixCar

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My experience with PrixCar Darwin office started when I found a brand-new Honda online at Darwin Honda. I hadn’t even test-driven the car—I… Read more
impulsively decided to buy it!
The dealership recommended PrixCar to transport my new car from Darwin to Alice Springs, a journey of almost 1,500 km. Initially, I had some reservations after seeing a few low-star reviews online, but I decided to take the risk and go with Darwin Honda’s recommendation and booked the transport.
I’m very glad I did.
Anyone who knows the Stuart Highway knows how busy it can be with road trains and long-distance traffic, so naturally I was worried about stone chips or minor damage along the way. When my car arrived in Alice Springs, however, it was completely safe and undamaged. The only evidence of the long journey was some dust and a few bug splatters on the windscreen—no stone chips or damage at all!
I highly recommend PrixCar and would definitely use their vehicle freight service again.
Special thanks and my highest respect to Darwin Honda staff for the recommendation, Wendy at PrixCar Darwin for coordinating everything, and Peter at the Alice Springs depot for helping make the whole experience a positive one. Plus, it arrived 7 days early from ETA.
Google only lets me give 5 stars, but PrixCar deserves 6! I've uploaded a video as proof of the excellent quality service they have. ⭐⭐⭐⭐⭐⭐
MailPlus
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Trust worthy service – A very reliable and trust worthy courier service! Have been using them for years, stress free! Show details
Moving Your World
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Matt provided excellent service and support from acceptance of quotation in April to pick up of our personal effects early August. This for the sea… Read more
freight of 22 cartons from Sydney to Malaga Spain involving co-ordinating logistics with freight forwarders, shipping and customs agents in Singapore, Barcelona and Malaga. All our personal effects arrived at Malaga warehouse undamaged. Highly recommend Matt and his team to anyone requiring a cost effective and highly professional service
SMB Australia Car Transport
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Warning do not use this company. They will damage your vehicle, admit they damaged it and then refuse to rectify stating it falls within there ‘wear & tear policy’. Seems to be a common issue, wish i had read these reviews sooner Show details
DAI Post
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Ah, I was wondering why my deliveries were not arriving, whilst all other deliveries were arriving without issue. Looking at all these similar… Read more
reviews and experiences from other customers it makes complete sense.
I also had to stick a sign encouraging the delivery driver to complete his mission and not give up. Every time, he'd walk up and walk away, even though it tells him all he has to do is deliver the package either next door or push the company office doorbell, and someone will go down. But it makes sense now; just terrible company and terrible drivers.
If you see the tracking data it's hilarious: "It’s happening, your parcel will be delivered today. Get ready! 17 September 2026 at 9:57 am (Local time)" then "We couldn’t leave your parcel safely. We’ll let you know how to collect it. 17 September 2026 at 6:21 pm (Local time)" even though the business open all day till 9 pm. Then "Parcel out for final mile carrier delivery 21 September 2026 at 9:55 am (Local time)" then "Undeliverable, address details incorrect 21 September 2026 at 10:58 am (Local time)" then " We’ve moved your delivery to the next run and are prioritising it to minimise any delay, thanks for your patience. 21 September 2026 at 10:58 am (Local time)" then "Held in depot, pending further instructions 21 September 2026 at 10:58 am (Local time)"
... if you can't deliver your packages, perhaps you shouldn't be a delivery company. You are merely a money laundering front.
Time to wind up the business. Going to get a refund from the credit card company this is hopeless.
comGateway
Have used HopShopGo for a few years now with no hassles at all for many orders from the US. I have been using Comgateway since they changed over and… Read more
have had no issues posting packages or combining them using their Onebox service, although there were a few delays while they changed warehouses they did move all my packages over with no issues and even wiped the storage fees on those that had been sitting there for awhile. The only issue I have had lately has been using Onebox to save money, they empty all the bags of padding and fill/overfill them with items, sure this saves space but it can also damage the collectible bags which arrived at the warehouse stuffed and sealed so their resale value is higher! They are then arriving squashed out of shape and with nothing to fill them with - leading to them losing their shape and affecting resale values. (these are Loungefly bags that people collect specifically) On another occasion a fully sealed bag was opened for no reason and the packaging on one of the straps was cut off, I emailed them to ask them why this occurred when all other sealed bags had been arriving in perfect condition and was told it would not happen again but to provide the package number so they could follow up (which would be readily available to them through my orders). So the conundrum now is to either send all packages individually which keeps them in their original well protected packaging and condition or to try and cut down on insane postage charges by using Onebox and risking bags being emptied and overfilled/squashed! Not a great outcome when you are spending hundreds of dollars at a time on postage and other charges! Other than that though they have been great, packages arrive quickly with DHL express usually in 4-5 days and the free storage is great, I can see what has arrived and choose what to send and when. Highly recommend this service!
iCumulus Global Express
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Awesome buy – Item as described, looks great and the price was fantastic Show details
Platinum Freight Management
Awful customer service – Extremely condescending & rude! Steer clear. I called to get a quote on transporting an item. The man was so uncouth, short and made me feel awful for asking questions. No decent customer service skills at all! They deserve zero stars! Show details
Hello Chithera Aru, Thank you for your… Read more (+1 reply)
Shipito
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If ONLY there was a 0 star rating! I have stupidly used this service several times from multiple destinations & had the same issues every time. NO… Read more
MORE. WARNING: DO NOT USE SHIPITO! They purposely delay responding to your enquiries or requests so your free storage days tick by, the postage options are minimal & literally double what the provider is charging, & then there are the additional added fees for essentially doing nothing. In the end your items are being held hostage & you have no choice but to choose something to get your shipment out of their hands! DISHONEST & SHOULD BE OUT OF BUSINESS FOR SUCH POOR SERVICE.
Neway Transport
I hope I am writing about the correct company but I’m writing about Newaytransport.com.au. I was expecting a delivery of a couch I ordered online. I… Read more
was contacted by the driver the morning to mention about the delivery later the same day, and this was followed up by two more updates and an estimated time of delivery. The driver was so lovely, he was courteous, conversational, friendly and extremely efficient. He helped me to bring the sofa into my apartment even he haven’t been booked by the furniture company (which I paid for this service) to bring the sofa on first floor but just at the entrance door. My staircase is so stiff and narrow but he did it and even waited for my father to help. He was on a tight schedule but that didn’t impact on the high quality of service. I couldn’t have expected a better service, thank you so much Zach!!
Courier services vs postal services
A courier service is a private company which offers shipping services for parcels and important documents. These companies can specialise in same-day shipping or impress you with a wide network of affordable international shipping services.
What is the postal service? They are common to every country and are government-run and funded. Australia’s government-funded postal service is called Australia Post. They typically don’t offer as many or as prompt of service as couriers do, but in turn, they are more affordable.
Australia Post offers very limited services with added weight, item, time and location restrictions. What you’re paying for with a courier service is peace of mind and ample flexibility.
Services offered by courier companies
Here are just some of the things that courier companies offer compared to the postal service:
Convenient delivery times
There are many courier services that can deliver goods within specific time frames should you require it, with many offering same-day deliveries and after-hours services (such as after business hours or on Sundays). Parcel2Courier and North Coast Freight Service are courier services that offer same-day delivery within the limits of a state.
Unlike the postal service, couriers can guarantee delivery, not just on a particular day, but during a precise time slot, making it a popular and convenient option.
Interstate and international shipping
If you need your parcels delivered a bit further out, fret not as courier services can provide interstate and international shipping at competitive prices. These services may also include customs charges as well as insurance coverage.
Tracking
A common feature included in many services is the ability to see and track your parcels in real-time. Alternatively, you might receive mobile and e-mail notifications in instances where the parcel has been picked up, is en route, 1-2 hours away and another alert after it has been delivered. This makes sure you are not left in the dark about where your parcel is. This service also allows the receiver of the packages to know when the package is arriving so they can organise their day accordingly.
Security
Many couriers automatically require a signature from the receiver of the parcel which ensures your package reaches the right person in the right place. The postal service also offers this service at an additional cost.
In addition, many couriers insure your expensive parcels for up to a certain amount for free, and can offer more extensive cover for even more pricey packages. Some may contain an excess fee, so you'll have to cover a portion out of pocket if you make a claim on their insurance. Australia Post offers free insurance for the first $100 in value of your parcel and lets you purchase each subsequent $100 of cover up to $5000 for $2.50.
Customer service
As opposed to the postal service, a private courier company’s main drawing point is its reliability and responsive customer service. Of course, this varies between companies, so make sure you read reviews of customers who have had to contact the courier when something has gone wrong or there has been an issue with their delivery.
Easy pick-up
Do you have heavy boxes to ship and no way to transport them to the local post office during business hours? With a courier service, there’s no complicated paperwork or queues, and they can pick it up straight from your house at a time that’s convenient for you.
Pet transport
A service definitely not offered by the postal service is pet transportation. Pet couriers do offer this service, however, letting you move pets and livestock from one place to another if you move homes or need your animal(s) transported to you from far away.
Is a courier necessary for me?
Ultimately, if you're sending a postcard, letter or package that isn't time-sensitive, then the postal service will do the job just fine. Couriers tend to be more useful for those with more time-sensitive needs, those looking to send something internationally, and those who want the extra features and security and flexibility benefits if they feel like the postal service cannot provide what they need.
Courier price comparison chart
Based on the notion that you wish you transport a 10kg 50x50x50 cm box from Sydney to Melbourne, these are the current prices and times you’d be looking at. All days are business days.
| Courier | Price | Time |
|---|---|---|
| Australia Post | $58.35 | 4-6 days |
| Zoom 2u | $193 | 2 days |
| Couriers Please | $66.42 | 2 days |
| SmartSend | $46.72 | 1-2 days |
| Sendle (for small businesses) | $20.70 | 2-7 business days |
Qualities to look for in your courier
If you’re going to pay more for a courier service, then you should keep an eye out for these particular qualities when reading reviews for different courier companies:
Reliability
Of utmost importance is reliability. Have people reported that their packages arrived damaged, late or never arrived at all? If so, that’s not a great indicator of a reliable courier. Many packages contain important items and need to arrive at specific times, such as for birthdays or anniversaries and you want to know you can trust what your courier is offering.
Limitations
Even though courier services offer a wider range of services than postal, they still have their limitations. Many have weight and size restrictions as well as prohibited items - make sure you find a courier service that aligns with your shipping needs.
Delivery timeliness
One of the main purposes of a courier is that they can deliver items at a very precise time or with speed, so if they are not delivering on this front, it’s best to go with a different company.
Value for money
Take time to do some research and see what prices other courier companies are offering to transport the same items and evaluate if it offers good value for money in comparison.
Pick up and drop off options
Some couriers offer at-home pick-ups and drop-offs, with seamless door-to-door delivery. Otherwise, for a more cost-friendly option, couriers can also deliver between post offices or postal lockers.
Problem resolution
In the case that anything goes wrong, how has this courier service handled it in the past? Take a look at how they treat disgruntled customers and if they offer compensation for any mistakes they have made.
Booking process
One of the best things about using a courier service is that you get to skip the queues and forms at a post office. A courier service with an easy to use and simple booking system can save you time and hassle in the long run.
Tracking & updates
The best part of using a courier service, as opposed to the postal service, is that it can come with a very transparent tracking system that lets you know exactly where your items are at all times. They also offer mobile updates which will notify you when the package is being dispatched and delivered for ultimate peace of mind.
Transparency
Look for a company that states its costs up front instead of surprising you with hidden fees later - finding a company that is transparent with its costs and delivery processes is a big plus.
Customer feedback
How you can find out all this information is by reading up on valuable reviews from other customers to see how they rated this particular courier service. You can read reviews on our website on the best courier postal services in Australia today.
Hi Binge Not, We're truly sorry to hear about your… Read more (+1 reply)