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13 reviews
africanqueen
africanqueen
 

Samsung – I bought a Samsung mobi from Jacobs Direct. It arrived as ordered but was locked into an Asian language. I was advised to change to the English language, which is fine if someone can read and comprehend whatever characters were locked in. Never again. Quick delivery I don't read, write or speak any language other than English

dnett1
dnett18 posts
 

No problems 6 months later – Bought 2 Samsung Galaxy Note 2 from Jacobs in Dec 12 and found everything good. There was someone at the Melbourne office when I rang to check on the order and the delivery was very quick and arrived quickly. Also provided an Australian adapter for the charger. Writing this review on the phone now so all working well. Would recommend. Easy website. Quick delivery

David L
David L
 

HTC One X+ Excellent Service, Great Product – The service was fast and efficient. I was kept informed of progress. And the HTC One X + is a great product. 100% happy with my choice and decision to buy it. And Jacobs Direct did not let me down in any way. Though I do think that their credit card payment security is really quite odd and like nothing anybody else does. It did cause me some grief… Read more

as I do not do phone or internet banking and was therefore unable to compy with the peculiar system they have employed. I was however lucky to find an after hours number for my bank and eventually find a real person who after a lengthy explanation of the secuity payment system (she had never heard of it either) managed to give me the info required to complete the sale.

So, aside from the wierdo credit card payment security, everything went well, and I would shop with them again. Good price. Great phone. Good service. Fast communication. X+ does cost a fair bit more than the X. Mini SIM card annoying, as old HTC Desire SIM did not fit.

Peter Conradie
Peter Conradie
 

Recommended seller – The Nexus 10 tablet arrived speedily and in good condition, with the correct charger for Australia. They even threw in an extra travelling plug. I am delighted with the unit. I purchased from Jacobs Direct after exhaustive research of Best 10 inch Tablets and all available sources of online supply. Speedy delivery, excellent value and good communication.

Nuvit
Nuvit3 posts
 

Good service – This is the second purchase I have made form Jacobs Direct and both times items purchased were as described,. second purcahse one of the item had been left out of order uupon notify Jacobs direct of the msiing Item it arrived in two days fulflling the order. I am a HAPPY shopper. competetive pricing and swift delivery

Sergio Paz
Sergio Paz
 

iPhone 4S black 64 GB – Great price for a great phone. Getting harder to get this model and was delighted that Jacob's Direct could get it for me quickly, with no dramas and most importantly, in a secure manner, both with payment and shipping. Hope nothing happens to the phone, but would be interesting to see what sort of service I would get should I need to use the warranty. quick, secure, no hassles, one year warranty with my purchase No cons.

Manfred Pohlenz
Manfred PohlenzVIC2 posts
 

HTC One X + On time and perfectly handled – Having researched the phone I wanted, I was delighted that Jacobs Direct was offering it at a reasonable price and promising delivery within 5 working days. To my surprise, the phone arrived 3 days after order complete with all the instructions etc I required and expected. Well done to Jacobs Direct on delivering on your promise. Great after sales attention too! Reliability. After sales attention. Delivered on promise

Arj Wiseman
Arj Wiseman
 

Excellent Product and Excellent Efficiency! – Just received my HTC One X+ from Jacobs Direct and I couldn't be happier. The phone is exactly as described and arrived Before the scheduled date! It has been an absolute pleasure dealing with Jacobs Direct and I look forward to my next purchase! Thanks for such a easy buying experience! Fast delivery, great product, and low cost!

Vicki H
Vicki H
 

This is what I ordered! – The Nexus 7 is excellent and is exactly what I wanted the price was right and received within 4 working days considering new years day was when I ordered the tablet! Would like to point out that JD should take payments via PayPal or some other form of payment verification, the system you have going to verify genuine credit card use is weird, out… Read more

daetd and time consuming for the customer especially when on holidays and unable to get online to access bank statements to verify the invoice etc. User friendly

Steve1756
Steve1756NSW6 posts
 

Another satisfied customer – Very happy with the service and communication provided by Jacobs Direct. Was kept up to date constantly on the shipment and tracking status which was both fast and reliable even though it was shipped from Hong Kong. The phone arrived as descibed, although a English user manual would have been handy. Would recommend this retailer without hesitation. Inexepensive compared to other retailers No English user manual

JetRangerMike
JetRangerMike2 posts
 

Very happy! – Picked up a Nexus 7 and was really impressed with how quickly they posted making sure the goods arrived in good time before Christmas, and they continually followed up to make sure that everything went to plan. Goods showed up in good time, exactly as would be expected from a quality online shop. One thing that did surprise me was the… Read more

confirmation of the credit card details, a very nice security feature that I haven't seen before. Great communication, Quick postage, Good prices

robbo1126
robbo1126NSW4 posts
 

Great personal service – JacobsDirect not only had the best price but personal service, responding to emails within minutes. Paying by credit card for a Google Nexus 7 he ensured that the card was genuinely mine, and had the product delivered to my front door within days. JacobsDirect was cheaper than any on eBay! Personal service and the best price on the net.

David75
David75
 

Very fast delivery – I received the product in 3 days even it is shipped from overseas and working well since. I ever received the product before Australia release. Support line is quick and supportive. Communication is clear and reliabe. Thank you for your fast / good services and highly recommended! Keep up the good work! Delivery, Support

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