Landmark Computers
Verified168 reviews
Took my 12 plus years old desktop for urgent solution. Internet was connection not working and needed very badly for a team meeting later in the evening. Always pleasant to go there and resolve the issue with the very friendly and professional staff. As always, Emmanuel tested it and fixed it on the spot. We relied on Landmark Computers for a very… Read more
long time for computers, laptops for myself and for my children and consistently received very professional advice and service no regret ever. Highly recommend LMC for anyone for a great service.
Quick and easy purchasing experience – Found some SODIMM DDR4 memory on the website - cheapest on offer in Australia which also had free shipping. Purchased Monday evening and it arrived Thursday with no issues. Great speedy service and great pricing from Lux Show details
IF YOU CAN NOT FULFILL YOUR ONLINE ORDER, WHY DID YOU TAKE YOUR PROMOTION OFF THE LINE? – Terrible experience with your online store purchase. your advertisement low price and accept payment with no stock, but has been told has livestock with the normal retail price. Show details
In-depth reviews
Brilliant product, price and service – What is important to me, when dealing with any business, and particularly online, is not only the price, but the service that is offered. The sweetness of the cheapest price turns sour, when you find as I have in the past, that after sales service is non-existent, vendors hide behind the anonymity of their online presence, and often the quality… Read more
of the product you get is not as advertised and promised.
I chose Landmark Computers because they have verifiable physical locations, are able to be communicated with by phone, their price was remarkably competitive, and they actually hold stock instead of drop shipping, like most online anonymous vendors. I also prefer to deal with and support established reputable companies.
My original enquiry was by phone, to enquire about stock holding of the product I was after, and I was greeted by a very pleasant, knowledgeable and helpful staff member, who confirmed they had in stock either of the NAS boxes I was considering.
I spoke to another staff member later, and ordered online that day on Monday 21/8/17 PM. My order was dispatched the following day (22nd), with invoice and tracking details sent by email. I received the package in record time in Tasmania on Friday 25th AM.
I received a tax invoice and all the warranty details, and I'm very pleased with the price, the quality of the product, and the standard of personal service I've received from Landmark.
I will be dealing with them again when I need any other IT products for my business office.
Super speedy service – As an editor with a growing business, I finally decided to replace my budget four-year-old HP laptop with an upmarket model that, among other things, could properly drive my new widescreen monitor. The decision to do so was a quick one, because of FYE looming. After doing some research, I phoned Landmark Computers on Monday (I had never dealt with… Read more
them before -- I'm in Brisbane and they are in Melbourne) of this week to see if they had stock of the upmarket HP Elitebook 850 G3, with Intel I7-6600/8GB RAM/1 TB hard drive. (None of the local Brisbane suppliers I'd dealt with previously had this model listed on their websites.) Landmark didn't have stock, but they immediately contacted their supplier and phoned me straight back (< 5 min), assuring me that they could allocate me one of the nine that were available. So, I went through the ordering process, and, voila, two days later (Wednesday -- yesterday), my new HP Elitebook arrived, along with an HP docking station, which I decided to order as well. Landmark -- thank you! You responded promptly to my queries, helped me through a payment glitch that I had made, and kept to your word about being able to source one of these in-demand machines for me. However, I wasn't expecting it to come so quickly! Well done!
HP Business Laptop - Easy and fast delivery – I ordered a $1400 business laptop for our small organisation - needed a specific model and needed it delivered FAST for a new hire. Landmark Computers were nearly $300 cheaper than the next best price. After reading some of the negative reviews on here I was a bit hesitant to order, so I called the Box Hill office to check that the item was in… Read more
stock and to spec. The rep was helpful and answered all my questions. I explained my hesitancy and some of the reviews I'd seen and he simply said "Usually only unhappy customers write a review, all the happy ones don't." Having worked in sales previously, I new there was some truth in this, so gave the benefit of the doubt and placed the order. Communication was clear and prompt, the unit arrived at my business exactly to spec within 2 days. Very pleased, and a significant saving too. Only one transaction, but based on this I would buy from them again and thought it worth adding a positive review. Thanks Landmark.
Positive reviews
Fantastic service, highly recommended – We make purchases from Landmark Computers on behalf of our Tech Support customers and find the service and support from Landmark to be outstanding. Support questions are answered straight away, quotes are very competitive on price, shipping is very reasonable on price, items are shipped quickly and without issue, and the staff are friendly and… Read more
easy to deal with. This is a very highly recommended supplier of quality goods.
EDIT / UPDATE: This review is 2 years old and I am happy to report that nothing has changes. Landmark continue to be an excelect supplier, great to deal with, and have quality equipment.
Finally found the scanner I needed - last one in the country? – I spent two days looking for a scanner and finally found Landmark had one in stock. I paid for it (very good price) and it arrived two days later. Fast, efficient, friendly, helpful. Thank you folks. Show details
Spectacular Service. Great value – Total professional company. Great communication. Sent item immediately as requested and arrived next day.. Recommend this store for computer products. Thank you for your prompt attention to my order. Great dealing with this company Show details
Negative reviews
False Advertising – Ordered the Asus Zenbook UXD550VD laptop. Landmarks website stated it was touchscreen and had windows one touch access. The laptop I received did not have these functions. Returned it but did not get a full refund. BEWARE their website still has not been changed even after I raised it 4 times with them.
What customer service? – Their service/repair department needs to learn at least something about customer service. Went back there after a long time and wish I hadn't. There is only one guy, so if he has the day off absolutely nothing gets done, so after nearly two days my computer hasn't even been looked at. Never again.
So then I get a call to bring in the original copy of windows???? What??? I have a graphics card… Read more (+2 replies)
Very disappointed – I originally purchased an ASUS UX303UA which was advertised as being available and paid the money. A few days later was told it was not available even though their website still showed as having stock. Courier tried to deliver in the 5 minutes that I was out so had to travel over an hour in traffic to pick it up. Notebook performance was good… Read more
for 2 months then the problems started. The WiFi button stopped appearing. Only way to get it back was to restart up to 5 times. Called Landmark only to be passed around to technical who told me to take it to a shop to get it fixed (at my expense) or call ASUS. Spoke to the warranty manager who was only interested in me calling ASUS as well. Called ASUS (Philippine call center) who guided me through the troubleshooting. After the call it was working even worse. So am now waiting for a courier to pick it up (some time to between 9am and 5pm) and am expecting OT back in 2 to 3 weeks.
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Recent reviews
Excellent service and quick delivery – Thank you to Ice, Alvin, Vlad and the rest of the LMC team. I was very satisfied their customer service and the ease of the whole process from ordering online to receiving email update notifications of my order. And it was amazing that my package showed up the next day.
Couldn't be happier – The Lenovo tablet ordered online arrived incredibly quickly. The price was unbeatable. I'm extremely happy with the entire transaction. I'll definitely buy from Landmark Computers again and totally recommend them. Show details
Very quick delivery – Ordered on Sunday of a long weekend and had it by Wednesday to Adelaide. Quick and easy process. Great range of products and very competitive prices. Very satisfied and would buy from Landmark again.
Good online store and good service – I found it easy both to find the product I wanted in the LMC online store and to place an order. Despite the warnings about possible delays to deliveries, the product was delivered to my interstate address within four days. Show details
Great Service and Super Speedy Delivery! – I would just like to say how impressed I was with the service I received from Landmark computers. During this COVID-19 pandemic, they were the only store I could find with a 24-inch monitor in stock which was very reasonably priced. I called their friendly customer service team who confirmed the stock was available and estimated 2-3 days… Read more
delivery, which was more than reasonable. I was very surprised that not even 4 hours after placing my order, the monitor was at my door - just in time for my partner’s birthday tomorrow! Incredible service and would highly recommend!
Great Service – Landmark were very helpful, easy payment process, very quick delivery and competitive pricing. Help determine most suitable laptop for my needs, definitely will be using them for future purchases, both business and personal Show details
Good service in difficult times – The items that I purchased online and planned to collect in store were dispatched without question by LMC. They arrived and are now in good use allowing my project to continue Show details
Fast Customer Service & Delivery in a Busy Period – I ordered from LMC because they were the only shop with the laptop I wanted - their range is great. The customer service was great & Paul was very helpful with any questions I had. Show details
Desktop – I ordered a desktop computer from the Mitcham store and Paul was very helpful with advice and very friendly service. The order was despatched the same day. Great service and I would recommend the staff at the Mitcham store for their helpfulness and courtesy. Show details
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AMAZING SERVICE & SUPER FAST DELIVERY! – The entire process was so easy! Bought myself a new laptop and the next day it arrived at my doorstep! The FASTEST turn around I have ever had! Definitely recommend Landmark Computers to anyone looking at buying online. Show details
Great service and assistance – Ordered two monitors and received great advice and service through the process. The price was very competitive and the delivery was very fast. I will be using Landmark Computers for future purchases.
Top customer service very quick delivery – I wanted a full HD, 4K 8K editing computer didn’t know what I needed and had no trouble finding a phone number and Landmarks location and was pleased to find they in Australia and in Vic unlike a lot of other websites who I think purposely make it hard to find both. Lukchiga answered the phone and gave me a code to go straight to the computer I needed plus the price was very competitive. Show details
Great Customer Service & Fast Delivery – Ordered the last remaining 2 USB C docking station from Landmark. Customer Service were great. Ordered placed around 4pm, received confirmation goods despatched same afternoon and received next day from Melbourne Show details
Excellent value and superb service! – Ordered a HP Elitebook from Landmark after researching on the web and found Landmark were very competitive on price and were a established local Melbourne company with a shop-front presence. Placed an online order and then followed up with a phone call to Landmark to schedule delivery as I was going to be away on Holiday. Staff were super helpful and when I returned, laptop was delivered next day as promised. Thoroughly recommend Landmark!! Show details
Great value and great service! – Landmark offered the most competitive price (by a long way) for the Toshiba laptop I purchased. Delivery was prompt and after sales follow up was great too. I will certainly look at Landmark next time I am in the market for any tech. Show details
Excellent service – I ordered a Dell Precision laptop while it was on sale. Account manager Rido gave me a further discount on it, the process of ordering took minutes and a couple of days later the laptop arrived. I'm very happy with my purchase. Communication was great too. Show details
Great service – Ordered a HP laptop, Thunderbolt station and video cables and all arrived safe and sound a few days later as promised. Got a follow up call to check everything was ok and to make sure I was happy. Great service and good advice so thank you for your kind help and assistance with my purchase. Show details
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Dear customer, We would like to apologise for… Read more (+1 reply)