Miele G 5500

Absolute Rubbish – We bought this as our old Miele had run for about 17 years and it was time to let it go. It was suggested to buy this. It was horrible support and Miele does not seem to care. Buy something else. Show details

EVERY HOME SHOULD HAVE A MIELE DISHWASHER – Purchased this machine in April 2013 when moving to brand new built house (which did have a dishwasher but it was NOT Miele) . I had a Miele with the cutlery tray in my previous home - just could not live without a Miele and particularly one with a cutlery tray. It's a excellent machine - extremely quiet in operation (I often have to check it… Read more

is operating) and washes all of my dishes clean - even a baked on bread and butter pudding dish. The machine dries dishes exceptionally well. It is so easy to load the machine and the cutlery tray ensures that all items are perfectly cleaned. I group all my cutlery and there is no danger of being cut when removing knives from the tray as could happen with a cutlery basket.

I would highly recommend using the Miele tablets which give optimum results, are made for these machines and easy to use - just pop into the dispenser (I read in another review that some people try to remove the cover of the tablet - no need for that - it dissolves in the machine). Cleaning the filter is quick and easy as well as refilling the rinse aid dispenser.

Every three months I clean the machine (75 degree wash - empty machine) using the Miele dishwasher and washing machine cleaning powder and then follow that up using the Miele Dishclean which essentially ensures that seals, inlet and drain of the machine are thoroughly cleaned and maintained.

I would recommend that any one who has a Miele dishwasher clean it as I do on a regular basis - this will definitely keep the machine in good condition.

In a nutshell - this is an excellent machine as are its successors - and people who complain about Miele products should make sure that they are following instructions as per the booklet, cleaning out the filter when the "clean filter" message appears, refilling rinse aid when necessary and generally treating the appliance with respect (not slamming/kicking doors shut) and then berating the appliance that it does not work effectively. There is a saying that bad workmen blame their tools and in the majority of cases it's the user/operator who is at fault and not the machine.

Miz MK

I love this machine – This is the first dishwasher we had bought new after suffering very average pre- house owner dishwashers, and becoming accustomed to doing lots of handwashing-up as well as running the DW. Well, luckily our latest pre-owned machine packed it in and we bought this, our first Miele appliance just over three years ago. And its been bliss. I think we… Read more

really appreciate it after having very average machines previously. It washes superbly, the few times anything is left on the plates is if the stacking was very poor - but you can really get away with a very crowded stack. And it dries really really well, except for a few plastics on the top shelf which just need a bit of a drain. Cutlery tray is great, something i had never considered before but now its a must have, it makes unpacking a breeze. Also you can lay out all those long utensils. Its queit too,which is good as we have an open plan setup so that was a factor in choosing this model. All up very happy customers.

Expensive – We bought our new Miele G5500SCU in June after replacing our old Asko which after 11 years died. We have had 2 Asko dishwashers over the years and loved them. We looked at the Miele and based on the perceived reputation of Miele products and the design features of the G5500 we were hoping to be surprised by this product. However not so. On the… Read more

positive side, the machine is very quiet and in fact sometimes your not even sure it is on. However it is actually more awkward to load than the Asko and whilst the cutlery tray seems an innovative idea, the old basket method is actually more efficient when loading. However to be fair it is easier to unload cutlery from the tray if you sort your cutlery in the tray when loading.

Initially we had issues with items not drying even after we adjusted the drying program. We were using a dishwasher product that supposedly had an in built rinse aid however we have since found the dishwasher still requires rinse aid to completely dry items and not leave marks on the cutlery.

We prefer our old Asko and we don't consider you get value for money on this model.

Pretty Good – Super quiet. The cutlery draw is fantastic, spoons can still be a problem but overall much better than a basket. I love the 'turbo' function which reduces water efficiency but improves speed. I also love intensive lower basket which adds on time but is worthwhile for pots etc. The layout of the bottom rack with plates side by side is great. … Read more

The filter is super easy to pull out to clean. Drawbacks -There are some positions that dessert bowls just don't get washed properly, it goes through heaps of rinse aid, some pots will just never come out perfect, and one of the little clips holding the racks has broken. Overall though pretty good.

Absolute perfection - impeccable design features - never know it is running it is so quiet – We opted for this Miele after years of trusty service from a Bosch. We were sold on the ease of access to filters and the racks that move so easily. You can easily adjust heights and flip holding racks to different positions to suit your requirements. I wasn't convinced by the cutlery rack but thought if I didn't like it I could buy a basket to… Read more

put in the washer but after first use I would never go back to a basket. Cutlery is always clean first time and I am also able to wash pots and larger items first time. As with the Bosch there is no need to rinse before loading - just scrape and load. Only down side is after 4years the cutlery rack is discoloured and missing a few 'teeth/dividers' but it is still performing just as it did when brand new. I clean filters when alerted and run a clean cycle once every 6weeks.

My Dream Dishwasher – Cleans the dishes perfect and is really quiet. It does take a while for the dishes to dry My favourite features are: 1. the separate cutlery tray - just love it 2. The many moveable parts that allows me to fit things in nicely along with the adjustable shelf is great. 3. Very easy to keep clean and always looks elegant in my kitchen  Show details

Bad Meile – Had an Asko that lasted 15 years. Bought this model Miele in 2014 for $1800. Power board blew up. Rang Meile. Oh Sorry, but absolutely no help. Should get more than 5 and half years for that money. I even offered to buy another Miele if they looked after me with discount No more Meile. Bosch for me

Pity about the rust! – Brought this Miele a few years ago and now find the front panel is starting to rust and there is a spot of rusty water on the floor after each wash. It's only minor at this stage but you would think that for a product that uses water to function the machine would be made rustproof inside and out. Other than that, it is probably the best… Read more

dishwasher I've had for ease of use, filter cleaning and thorough cleaning and drying of dishes. The cutlery draw is just fantastic and I would never go back to a dishwasher with a cutlery basket. Still annoyed about the rust though. For the cost of this dishwasher I expected better.

Good-ish – This Miele washes well, and is very quiet. But it constantly falls apart internally. The wheels falls off the drawers, the cutlery drawer comes apart, and the overall design means you end up spending too much time rearranging dishes so they all fit and don't get stuck on the dishwasher drawers.  Show details

A totally useless wimp by comarison with its predecessor – Miserable effort - seems to sacrifice performance for remaining quiet with the result that much remains to be done by hand after yet another disappointing run. Would not recommend at all to anybody. Back to ASKO next time - at least it got the job done and wasn't too shy to let us know it was doing it.

Hardly ever used now F13 ERROR – I bought this dishwasher while renovating the kitchen. We did not really need a dishwasher but we bought it because everybody has dishwasher now. For over 7 years used it may be 20 times and now when I loaded it and switched on it came with F13 Error which I cannot get rid off. Google search told me in flow error and with Miiele so expensive to fiv better to buy new SMEG. I will buy nothing since I can do without a Dishwasher.

Worse than any cheap dishwasher – We are very disappointed, we frequently need to rewash dishes, dishwashing detergent often doesn't fully come out of the dispenser, no automatic drying function so dishes come out streaked. I will never buy another Miele dishwasher again.

The worst kitchen appliance I have ever purchased – 2 years ago I thought we would update our old Asko dishwasher which we installed when built our house 14 years ago to a much quieter model and Miele was recommended. Since purchasing this machine I have been back to the Miele specialist sales team on several ocassions, been on forums, researched performance and online comments but all to no avail.… Read more

The machine simply does not clean things properly and even though we thoroughly rinse all our plates and cutlery it will always tell me that the filters need cleaning after only a few washes. I know it seems like a late review (after several years) but having spent so much on the machine I have tried everything I know to get it to work properly however tonight was just the final straw - I threw the plates back in the sink and slammed the dishwasher door shut. Tomorrow its coming out and I will never be installing another Miele product in my house, EVER. A big Zero Star rating from me. Unfortunately i cannot submit this review unless i put at least one star. they said it would be quiet and it was quiet - it's only redeeming feature it simply cannot clean a full load or even half a load for that matter and even when you clean plates etc before putting them into the washer they still come out dirty - it simply will not clean things properly

Disappointed – We bought our Miele dishwasher 2 years ago for $2500. We saved up and paid the expensive price because we've got a Miele washing machine and just love it, and have confidence it will last the 20 years. Over a week ago we got a F24 fault which means the heater relay needs replacing. The Miele lady said she would repair it free under warranty but… Read more

if there was a cockroach it would be our fault. So when the service guy opened it up what did he see? Cockroaches ... aargg! The Miele lady on the phone must have known! I wonder if this happens often! We get our house sprayed every year and hardly see a cockroach but now we know where they are coming from. The service guy sprayed it all including the electronic board which wasn't even a fault and told it might cost us $700 to get fixed.

Our dishwasher is now sitting in our kitchen all pulled apart and is an obstacle. We did our research and apparently Miele dishwasher attract cockroaches because the heat pad is near the electronics. So my question is why don't Miele seal their dishwashers properly or tell us to seal and spray the area before it goes in. I had MasterKill come out and he said most often than not the cockroaches are in the box that the dishwasher comes in, so they've laid eggs and are our problem as the dishwasher moves into our house. We are so disappointed because we outlaid $2500 thinking we were getting the best!! The cutlery drawer, and it is quiet and cleans great. Cockroach breeder, and the service is not very good.

Love it! – I bought a house a few years ago with this dishwasher in it. I couldn't justify paying the money to buy one if it didn't come with the house.... Well, we've since moved house and I miss my Miele dishwasher terribly. I am just about to justify paying the money to buy one! The cutlery drawer seemed like one big pain in theory, before I owned… Read more

one. But how quickly I adapted to having one. And how I loved having my cutlery get clean every time I washed! How I miss my cutlery drawer now.

The dishwasher was flexible - you could adapt the layout of the bottom drawer to suit your needs. It was quiet, it was efficient, it worked like a dream.

I miss you Miele dishwasher. I hope we get to be together again soon! I can justify paying the money to buy one. Now I just need to find the money to buy one! Quiet, flexible, effective

My hands are on holiday – Never before had I bought a high end dishwasher. I'm totally in love. The trays are ceramic coated giving it a classy feel. The trays are smooth to pull in and out. I love all the options for adjusting the layout of each tray to fit more of this or that. I was a bit skeptical about the cutlery tray but my husband "had to have it". Now I am in love… Read more

with it. It makes unpacking so much easier (especially if you sort your cutlery so knives are together etc). I believe Miele are the only company that allows you to take out the cutlery trays so you can unpack them at your drawer. I've never bothered as we have a small enough kitchen.

Plastic dry better than the average dishwasher but not quite perfect. If you open the door after it's finished it seems to complete the job on those tricky plastics. Otherwise it does a great job drying. Expect to still have water on the bottom of upturned mugs etc - it's no miracle worker - but it is definitely less than other brands we've tried.

It cleans so well. I had a pasta bake dish that had been sitting on the bench for a week, unwashed. I could not believe it when I put it in the dishwasher and it came out spotless. I no longer have to wash anything by hand! The sensor wash works well but I love the intensive lower basket option. The pots and pans really works on the pots and pans without destroying your glassware (a problem we've had in the past).

It is very quiet and my autistic child who is sensitive to noise has not asked about it once though it can be audible enough when it lets the water out.

I believe it was worth every cent. There is no longer any stress when we see the dishes piling up (even baked on foods!) as we just fill the dishwasher and get back on with our busy lives. It fits quite a lot in it, definitely more than our last one.

The only thing I dislike is that large mugs are a little awkward to fit it but it does work and this is really a stretch for a negative.

Honestly, I can't imagine why anyone would be unhappy having a Miele. I've had it for over a month now and it's heaven. Quiet, cleans thoroughly, dries well, powerful yet gentle, heaps of space expensive (but worth it)

Good dishwasher, well worth the money – I have had my dishwasher for 6 months. We bought it as a way to save time and money. Ive always had a good experience with miele dishwashers, and my mum would always vouch for it. This dishwasher washes the dishes well with a very heavy load. It has a built in water softener/salt compartment, when I use salt it makes the glassware shine well, if I… Read more

don't use salt I find it still cleans really well. I like that it can be hooked up directly to the hot water line to reduce dish washing cycles.

Dishes always come out clean, all the cutlery, and ceramic dishes always come out dry, plastics are sometimes wet, I think this depends on how soon after the cycle finishes til you open the door. Some of my mugs hold a little water on their bottoms when they're upside down and this could be cause they're curved, but my glasses are spotless. It handles fine glassware like long stemmed wine glasses which is a plus.

I always use the quantum dish tabs, miele dishwasher salt, either finish or miele rinse aid. It can be connected directly to the hot water valve. Dishes always come out clean.

My Perfect Dishwasher – Absolutely love my new dishwasher! I purchased this in May 2013 and have never regretted my choice. Extremely quiet, washes perfectly, lots of room for dirty dishes, cleans perfectly 99% of the time and gentle on dishes. I wasn't sure about buying a dishwasher with the cutlery tray at the top, but this is wonderful - would never go back to a… Read more

cutlery basket after using this and each piece of cutlery is clean every time. Also, this machine allows you to adjust levels so that you can place large items to be cleaned in the lower tray. This machine is white and looks amazing with our white kitchen. Everything - stylish, modern, cleans well, very quiet, gentle on delicate items and you can place small lids, etc in top rack without them falling through. Nothing at all.

Disappointed – We purchased our new Miele dishwasher in June of 2012. Our former dishwasher, a Brandt, gave us twelve years of near trouble free service, only needing replacement due to a well worn pump housing and associated hardware. We decided on a Miele after researching several brands and after consultation with a dishwasher repair company who suggested… Read more

either Bosch or Miele. (Brandt were not easily available in our region.) We have never been so disappointed in our choice of product, a Miele G5500SCU. Though it hasn't failed to date we are most unhappy with its results. Crockery left dirty, cutlery left dirty, pots and pans left dirty, crockery and glasses not dried adequately and sometimes left only partially clean; no matter the settings used. Though this doesn't occur every wash it has happened way too frequently. We have altered the powder used, the rinse aid used and tried different settings to improve consistency. All to no avail; all over 6 months of testing. Very disappointing. We wish we had of imported a Brandt. We've spent close to $2000.00 and been severely dissatisfied with the Miele results. It would have been more cost effective and easier on the mind to have imported a Brandt. It would also have been more environmentally cost effective. Having to rewash items either by hand or running through another cycle, which is not always successful, does not help our environment. One of the few makes to fit under the kitchen bench. It is as quiet in operation as the former Brandt. Inconsistent cleaning and drying of crockery and cutlery.

Not worth the headache!!! – Bought this machine on a recommendation of a friend and the advertising campaign by Miele. This was a replacement for a Smeg dishwasher that gave me constant problems so I didn't mind spending a bit more on this machine as I wanted something that would last. The machine washes very well and the glasses and cutlery always come out sparkling. … Read more

However, after a year and a half the electronic board failed and it took over 3 weeks for Miele to fix it. Lucky it was still under warranty as the technician told me this was an expensive part to replace. Needless to say I was disappointed that despite all the rigorous testing Miele claims to do to their dishwashers this machine still broke and Miele's customer service was non-existence. It washed dished very well. Cutlery drawer was a plus. Bad warranty service. False advertising on the longevity of machine.

Only had it one day and I'm in love! – I've had several different brands of dishwasher over te years including asko, omega, linea and now my heart is with Miele! I've run 2 cycles already and I'm shocked at how quiet and efficient it is. I never write reviews but was compelled to with this product. Had to check if it was on it was soooo quiet! Save your dollars and get a Miele.  Show reply

Defective new dishwasher Service won't answer calls – I paid Miele to deliver and install my dishwasher on Friday and two days later fault message displayed. It doesn't work. Can't wash or drain. I was on hold for Miele servicecentre for 40 minutes No answer I emailed service request No response so far. I paid $1900 for a premium product and it lasts two days. Mieles failure to respond to calls or… Read more

emails for such a long time is a good reason not to ever buy this brand again. There must be alot of frustrated disappointed consumers with defective Miele appliances. premium price poor service faulty product Fault two days after installed Can't get through for service by phone or email Broken two days after delivered Can't get through to service centre after hours of being on hold

Best dishwasher ever – Amazing dishwasher. Has the two normal baskets and a cutlery tray at the top of the washer. The cutlery tray is amazing - fits more cutlery than a basket, and ensures the cutlery is separate and not touching, so it all comes out cleaner. The tray is divided into 3 sections and is movable from side to side, so if you need more room in the top… Read more

baset, part of the cutlery tray can simply slide over. The middle section is deeper, so holds whisks and utensils.. it also moves up and down, increasing or decreasing the space to fit what you need in there. Cutlery tray is extra awesome as you don't have the silly cutlery basket in the bottom taking up space.

The top basket is movable - moves up and down 3 levels. All the other bits flip down as well, depending on what you need to fit in there.

Bottom drawer also has flippy bits, so there's no spikes getting in the way of bit pots, and no bent spikes from trying to shove said pots in.

All the movable / flippy bits are orange, so they can be seen easily. While the Bosch is movable as well - I preferred the orange on the Miele as I had a hard time finding which part is the 'moveable' part on the Bosch. While the Bosch is similar (but cheaper), I chose to go with the Miele as it had a few more movable bits, and I found it a lot less flimsy.

The Miele washes well - I have put heavy soiled items in on quickwash to see how well it works - minus a few small spots, everything came out perfect, including pots.

It's so quiet. I forget that it's on until the water starts running. Quiet, spotless washing, fits EVERYTHING. Most accomodating appliance I have ever dreamed of. "oh, you need more space to fit your champagne glasses?.. here you go!"

Beat this... Stopped working after two days! – I had my brand new Miele dishwasher installed on Tuesday (14/06/12) and today morning i wake up to find the dishwasher with an error message saying "waterproof". I paid $1900 for this dishwasher which is relatively expensive, and had only one cycle out of the machine. Miele advised that they will replace the unit tomorrow. I am concerned that i… Read more

have may have made the wrong choice in purchasing this model. Miele dishwashers are apparently designed to last for 20+ years. The machine comes with a two year warranty but who knows what will happen after that. They sell an extended 3 year warranty for $200 but that is done by a third party and we all know what happens with third party warranty extensions. I also purchased their care package which includes the salt. I asked them for another salt package as i used the salt i purchased on the defective model. They said it must be posted out which takes 5-10 working days and they can't deliver it with the dishwasher because "that's not how they operate".

Real dishwasher !! – All my home appliance are Miele and never had a problem love them all my new dishwasher is so quiet has lots of space and even on the faster program it does a perfect job, never anything comes dirty out of it best part is the tray for the cutlery ,if you want good products don't pass the G 5500 scu! The big room inside and the fact that I can use the bottom for large things and not wasting for a typical basket like other dishwashers.

disappointing – this machine does not live up to all the hype. i was assured miele was the best. the hob, oven and rangehood in our kitchen are miele so when our excellant ASKO died we decided we would go with the miele to match the other appliances. what a mistake. the machine doesnt clean properly and we are very disappointed. wont recommend the machine and will never buy another. very quiet doesnt live up to its promise

Love this dishwasher – Had this dishwasher 2 weeks now & I feel it is the best one I have ever had. It is whisper quiet. Washes our dishes perfectly, they come out sparklingly clean. Love the 3D cutlery tray at the top. I thought this might be a bit annoying as I was used to the cutlery basket & being able to remove it & take it to the drawer to put away but I have… Read more ·  2

quickly become a fan of the 3D cutlery tray as it washes the items more precisely than the old way. I have only used the economy mode so far that promise to use less power & water, it does take around 2 1/2 hours but this is no problem if you are not in a hurry or putting on before bed. The unit feels like a quality item & I like the fact there was no pressure to take out extended warranty as they give you right up until the original 2yr warranty expires to purchase the extra 3 years. Washes just so well & whisper quiet.

Malfunctioned one month after purchased shouldn't expect this from expensive brand – After owning it for three weeks, the childproof catch won't release at the end of its cycle. But when it was turned on again it just started to repeat the wash cycle. I was surprised there would be a fault so soon after purchase considering it's more than twice the price of other brands. When I buy an expensive product from somewhere that promotes… Read more

themselves on being good quality my disappointment level is higher. We can't get to our plates, glasses, and cutlery until the service technician comes because they are locked in the machine. I have been advised that Miele technicians don't service my area but an authorised agent is going to contact me in 24 to 48 hours to arrange a time to come and inspect it. I haven't got time for this.

expensive and malfunctioned after three weeks of owning