Panasonic NN-CD987W

Poor Design Panasonic Convection NN CD987 WJPG – Paid $1500.00 4 & a half years ago & Noel Leemings reneged on 5 yr warranty. Obviously poor quality wave guide that could only be cleaned with detergent & water was insufficient to remove light residue caused arching & Magnetron blew up. Thumbs down to warranties & Panasonic for not using better quality parts when manufacturing. An expensive Dud , its cost me $330 a year at $1500.00. it's a throw away models.  Show details

Like all products after 2000 finished poorly – Have always had a Panasonic microwave/convection my Mum gave me hers when I got married 32 years ago it was not new then by any mark but still going strong. I have purchased 3 since then 2nd one was a sharp and it did not last 4 years. Went back to Panasonic, sad, the finish is rubbish the door has never closed properly always catching, within 2… Read more

years I am now replacing the turntable motor and I can see it wont be long before I have to replace the door. It does not cook any where near as good as they use to.

Excellent microwave/convection oven!! – My Sharp microwave/convection finally died on me after being a workhorse for almost 25! So I wanted to buy a good replacement, allowing me to microwave and/or convection bake as I love cooking and baking. This model was my choice only because it was the only product on the shop floor that was a 'made in JAPAN'. After I bought the product I only… Read more

saw all the negative comments here and started to use the oven with much apprehension. However, i can now report after a few months, that this is an excellent product; it works beautifully - heats up in 4 mins to bake that cake on convection and is really easy to use in terms of look and feel. With stored recipes its even better! I have to say that i attended a few Sharp cooking lessons many years ago on how to microwave and combination cook which really makes you appreciate this oven much much more. I love all its features and its really easy to use. I'm soooo happy!!! Even better is the beautiful new Ultrapro TUPPERWARE baking dish i received as a present when buying this product (Thank you Panasonic). [weblink removed] From the microwave into the oven into the freezer and also the dishwasher using the same lightweight dish.... its just awesome!!

Ours works perfectly – I'm not sure whether most people review only if they have a complaint or if I'm lucky. I suspect it's the former... We've had the oven for a little under 4 years. We bought it because our landlord replaced a cr4p electric oven with an even cr4ppier gas one we were scared to use and then threatened to sell the house if we kept complaining (but… Read more ·  1

not in writing or course!). So we needed a "real" oven we could take with us (which we've now done).

The oven would be used at least 5 nights a week as a real oven or as a microwave and often both for the same meal. It's used for roasts (not large, the turntable struggles over about 3kg of meat plus veggies), casseroles and stuff but rarely for baking (we went without while we rented). I've used it to slow roast meat over 6-8 hours, dry roast tomatoes, all sorts of things like that. The combi function is great for quicker frozen pies, baked potatoes in their jackets, small roasts (eg butterflied chooks) that are pre-browned in the pan. Combi function makes great potatoes for gnocchi rather than boiling them.

The heating is quick and pretty accurate by the temp can only be adjusted by 10°C at a time so there's occasionally a minor adjustment to times needed.

We are about to re-do the kitchen and will in all likelihood replace the oven with a matching built in combi to match a full size oven. I'm sold on the benefits of the combi and if we wind up with an oven that we can't get a matching combi for then this one will definitely go in a "microwave" hole above the new oven.

Waste of Money – We have had two Panasonic Convection Microwaves. BEWARE - THE QUALITY IS TERRIBLE. The first convection microwave needed the magnetron to be replaced several times. The dial also stopped working and finally a circuit board gave out, meaning the unit needed to be scrapped at less than 3 years old. Our second unit has lasted about the same… Read more

timeframe, and has needed the magnetron to be replaced 3 times at a bargain cost of over $200 each time. Panasonic should be ashamed, as should the retailers who stock this product. This a microwave obviously aimed for families - Panasonic should not be allowed to steal money from families by marketing z-quality products.

Terrible experience – We had the original Panasonic convection for 18 years and have since had 2. Latest just out of warranty and now have to replace it as displaying error H97 which means the inverter board has gone again (had it repaired under warranty already). Will buy the cheapest I can as reading other reviews Panasonic are making the cheapest model possible at a very expensive price - I see it is now around $850-$950. Do not waste your money

Great little machine – Cooks well, good for warming up plates on top, and for 2nd drying (not dripping wet) cake tins to prevent rust...on top, and has warning "HOT SURFACE" Love our oven. 25/09/14 Still going strong as ever. Use this oven daily in preference to our gas oven, cooks beautifully. We find temp settings on the lighter side but overcome this by… Read more ·  1

stepping up to the next setting. Find some things need stirring thru every 10-15 minutes but that's no big problem. Controls simple and user friendly, heats well,operation quiet Beeps not loud enough to hear from another room. Display could be a little brighter. Fan can be a little noisy, but overall ok

Fail fail fail - Will not recommend or buy Panasonic again if this is their new product quality – We have the nn-cd987w convection/microwave from panasonic, bought in may 2011, and paid $ 775, at just over 3 years old. It runs for 10 seconds and stops... Displays 'h97' fault. Good news... Goods purchased by a consumer under the value of $ 40k are to be covered by the acl, all items are to be of ‘merchantable quality’ & ‘lasting’ So… Read more

if you experience the same kind of issues take it back, eventually the retailers and us the consumers will get the message back to panasonic, and they will either close down or work out that they need to make goods that work properly all the time.

Being that it is common for a microwave to be a lasting and durable appliance

In the typical 10-year life span of a microwave

My first panasonic microwave was $ 300, bought in 1990, and replaced in 2007 (omg that's 17 years)... The lg (bought at a seconds store) which replaced it lasted till 2011 (4 years).

My mum's first panasonic is still going i believe and she bought that back in the 1980's, and my granma's panasonic also bought in the 80's lasted until she passed away in 1998... Which was more than 10 years old at the time, my aunty had it for some years after that, why wouldn't you buy a panasonic, they cost a lot but are long lasting durable and great products -- until now ! ! !

So this being the case we can now redress this fault at no cost (apart from time to take it back) to ourselves, and our retailer must redress the faulty product or be in breach of the original sales contract, in which case the redress is for you to receive a full refund - upon returning the faulty goods. As the retailer has failed to deliver goods of a merchantable and lasting quality.

Sucks being a retailer in australia,

But to be fair, it sucks littering the planet with goods that are now distributed by manufacturers that appear to be designed to be "unreliable", "are poorly made" & "short-lived" just to assist them with maintaining their profit margin.

My personal message to manufactures like panasonic is if you design it to last only as long as your warranty, say it on the box, so we can see it's rubbish and avoid it.

Imho $ 775 paid for a name brand microwave with some great features deserves to last more than 1 to 5 years, i do expect 10 to 15 years based on the name and price alone. Was a great machine, good features. Early life failure; Lack of reasonable manufacture warranty; Lack of care/support for what was a good product line

Devasted – I purchased this oven following the sad demise of my Panasonic Dimension 4 that I purchased 20 years ago - it only broke because I finally got tired of the baked on food in it and I stupidly tried to clean it with caustic oven cleaner (I held of for 20 years) - which worked great but a bit dripped down and corroded the turntable stem!! Anyway - I… Read more

was willing to give up the beautiful oven type grilling racks of my old oven for the racks that come with the new ones and sit on-top of the turntable - which means u can't place baking trays in it. OK - willing to sacrifice for an update - 5 days into my owning it I put in my tried and well used heavy based casserole dish with some vegetables in it (same as I have done for years in my old oven), it fitted onto the turntable fine, no knocking on the side of the oven, pressed my convection oven options and ..... the turntable turned for about half an hour then started to jolt and then wouldn't turn! It would turn with a with a lighter dish but not my casserole dish. I looked everywhere in the manual for any weight restrictions for the turntable - none.

I rang Panasonic and they rang back some hours later and told me that the turntable has a weight restriction of 3kg. (Information hidden in a non-related topic on page 17 of the manual under the heading "To Defrost by Turbo Defrost" point 2 "Set Weight" - which is actually pertaining to the maximum auto weight setting you can dial in on the dial (in my opinion). Any way - after the failure to turn incident the motor developed a knocking sound, and so I took the advantage of my 5 day faulty goods return policy from the retailer and returned the oven and got my money back - I lost my confidence with the product, and found the Pansonic Customer Care person very rude and arrogant!. Very sad, now I have to research another oven that doesn't seem so flimsy. Some points I am going to consider - an on/off switch for the turntable so larger dishes can be put in it if it only has the racks that sit on a turntable, an interior light that lets you see the food inside cooking - this one is extremely dull and ineffective, a larger turntable to accommodate larger dishes! I could see the imrovement in cooking eveness with the inverter technology Turntable failed after only 5 days. Interior light too dim, cant see inside whilst cooking. Cooling funcion on the oven after every cook seems like a waiste of power and is very noisey. Convection racks that sit on the turntable. No on/off switch for the turntable to accomodate large dishes.

Excellent – An excellent product. Well engineered and made! I have had a sharp in the past, and was happy with it, although this one is easier to clean because there is no element hiding under the turntable. The ceramic turntable is easy to clean too compared to the alternate steel ones offered in some other convection ovens. Excellent - it's quiet, heats… Read more

evenly and cools quickly so that you can move from convection to microwave cooking easily. No annoyingly NOISY beeps when it's finished cooking. Large capacity means roasting is a breeze. Also, no element under turntable which can cause smoking in other models. The top and front get VERY HOT. Can't put anything on top!

Love it – Being thoroughly fed up with my "normal oven", I am so thrilled to find this oven does everything I want it to. Every function is clearly explained in the manual, and all the recipes I have tried out were perfect. The Combination function is marvelous for casseroles .Grilling,roasting and reheating all excellent. User friendly

Great oven/micro – Never had any problems with this oven, its quite expensive but does everything from reheating to baking and roasting. Very stylish looking too. Size, functions Cost

Unreliable, fragile, slow to cook – It is 18 months old. It has been back three times for repair Customer Service is an insult to ones intellegence. It is also costing each time. I had a Sanyo for 18 years. this is 18 months old and heading for the tip! Panasonic may make good TVs but they sure as heck produce appalling microwaves. Please do not buy. The looks Appalling waranty service backed by very poor customer service or the other way round

Terrible – Never buy a Panasonic product. My microwave has now broken 4 times since January. The power supply is not suitable and I'd like people to boycott all Panasonic products until the company is willing to change it. Absolutely nothing Panasonic do not honour warranties. They have our money we have nothing but a useless item taking up space when it… Read more

will not switch on and they won't give refund so we can purchase another oven. At the moment we have to use camp oven outside in the yard as it's too hot for our wood stove in the house.

Terrible – Wont buy Panasonic again. Absolutely no regard for the customer. Bought a cheap no-name replacement and it works heaps better than my pricey status symbol. Looks impressive Purchased in January 2009 and has been in the shop 3 times so far.