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5Sharp R350YW / R350YS

Sharp R350YW / R350YS

 Verified
5Sharp R350YW / R350YS
2.6

307 reviews

Positive vs Negative
30%13%57%
Build Quality
3.4
Value for Money
2.9
Ease of Use
4.6
Cleaning & Maintenance
4.7
Noise Level
3.2
Krys K.
Krys K.2 posts
  R350YW

Overall 5 star for quality of unit, ease of use and ease of cleaning – We have had this microwave for 6 years, easy to use and clean. Have not had one problem with this unit. Heats well and evenly. Option to change power level always being used due to the changes in the cooking directions on food packets. New foods allowed a steaming capability (fish and vegetable meals) that kept texture well and evenly heated. The… Read more

controls were easy to use and manual was clear when used. The touch buttons never glitched. Just now have a slight problem where turntable beginning to stop whilst cooking - so looking for another microwave. Ugh not looking forward to that. Still looking at Sharp as the previous 2 m/waves were also Sharp. Prior Sharp, also a Carousel, lasted 10 years. Very happy with the quality of all we have owned and will definitely be looking for same quality from Sharp again.

Graham
GrahamNSW9 posts
  R350YW

Failed after 4 years – Great microwave whilst it lasts but died after 4 years. I've had two of these and both died after 4 years. Very powerful, sensor works well. Just doesn't last very long. Show details

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Sue
SueNew South Wales20 posts
  R350YW

Rusted, interior peeled, very difficult to deal with manufacturer thru Tempo Services – Microwave was only 18 months old and outside warranty but should last a lot longer, so I tried to claim under Consumer Protection laws. Took me 3 months and a lot of no's but after submitting my claim to NSW Fair Trading I finally got a refund (or promise of one - still to get the $). Things can go wrong I guess i.e. a manufacturing defect, but… Read more

one expects to be treated fairly. This was a very stressful experience - easier to find a manufacturer who doesn't deal with Tempo P/L for their "service." Retailer Good Guys were fine.

Positive reviews

Kevin W
Kevin W77 posts
  Verified R350YS

A lot better than the previous model – We had a Sharp Microwave that lasted for over twenty years and it was still going well but did not match our new kitchen so we donated it to a sporting club. We purchased another Sharp and unfortunately we got a dud and it only lasted a few years. I completed a product review for this and gave it a very low rating. Following the review I was… Read more ·  1

contacted by Sharp to see if they could help. Unfortunately we had dumped it and they were not able to help. The fact they offered to help did impress me. We replaced it with a K-Mart home brand machine and it also only lasted a few years. I did a lot of research and compared models and ended up buying a Sharp R350YS as the price was right and the features matched our needs. This was over eighteen months ago and I have waited this long to ensure the new model lived up to our expectations. It has and we are very happy with our purchase. Features I like are the defrost which is the best I have ever see in a microwave, the speed in which it cooks and the consistent results we get. It has a cooling down function which is handy and depending how long you have been using the microwave the function completes it cycle in less than a minute.

Grace T
Grace T4 posts
  Verified R350YS

Good value for money – This microwave is a fantastic size, and was an affordable option at Harvey Norman. It heats food evenly and quickly, and has simple controls. The smart system is good, but not perfect, and we haven’t been particularly satisfied with the fresh vegetables function. A key point of this microwave however would be its noise levels, it continues to make… Read more ·  1

noise after an item is finished in the microwave, and it continues for a good 30 seconds which is quite frustrating at times. However as an overall system, the microwave has been satisfactory.

Alysia
Alysia6 posts
  R350YS

Microwave perfection – This microwave is perfect for any kitchen. It doesn't take up too much space on the bench but able to fit large dinner plates. The sensor cook buttons makes it easy to pop your veggies in and have them ready just at a press of a button. Very easy to use and food always comes out perfect whether cooking from scratch or just reheating.  Show details ·  1

Negative reviews

Leigh
LeighNSW3 posts
  R350YW

Super..but died to soon – Great product and value. Until a few months ago started buzzing and eventually sparks from inside and died. Last Sharp microwave gave me 23 years. This only max 4. Disappointed Show details

billv53
billv5326 posts
  R350YW

Well my microwave joined the others. Failed after 2 yrs and 1 month – Like others in the review the microwave lasted just over 2 years. Purchased Sharp after my previous second Panasonic failed, though they gave years of service. Liked the size of the unit and thought the cool down cycle would help in unit longevity. Extremely dissapointed as I thought Sharp were a leading brand. Will contact Sharp to see how I go as it is obviousl;y a common problem going via the reviews on this site. Show details

billv53
billv53   

Sharp's response In order to review your request further, kindly provide us with the following… Read more (+1 reply)

Michael G.
Michael G.VIC
  R350YW

Stopped Working – Looks good. Quiet. The cool down function gets annoying, but worst of all like the majority of other reviews, we hit the two year mark and suddenly it makes an unusual noise and no longer heats. I'll go back to Panasonic, lasted a lot longer. Sharp, prove me wrong! Show details

Sharp
Sharp    

Hi Michael, we are concerned to hear of your experience… Read more

Recent reviews

Naomi H
Naomi HVIC8 posts
  Verified R350YW
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level

Brilliant, but died after 2 years and 1 week – This was a brilliant and reliable microwave, however this morning it has started to make a unusual sound, and not heating. We haven't moved the unit, or used incorrectly so quite disappointed. Aesthetically pleasing, and easy to clean and maintain - the unit still looks brand new. Average use of 2 minutes per day. We have always had Sharp… Read more

Microwaves, with each unit lasting for at least 7 years. Given the warranty is for 12 months, and we only paid $219 two years ago, I do not believe it will be cost effective to repair, but have sent an enquiry to Sharp - before it goes to landfill.

Sharp
Sharp    

Dear Naomi, thank you for your time in providing feedback.… Read more (+1 reply)

Slick78
Slick78SA5 posts
  Verified R350YW
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance

Was great while it lasted – I bought a Sharp Microwave for their great features and relatively simple to use functions. But above all I bought it as I had one previously for around 15 years and it was still working fine when I decided to upgrade. Unfortunately it would appear this model is not so reliable, only lasting 2 years and 4 months. It suddenly just stopped… Read more

heating, everything else works, just no heat at all.

I have lodged a complaint with Sharp so I'll see how they handle this and will provide further feedback on this review.

Slick78
Slick78   

Just a follow up on my experience with Sharp customer service. After submitting my complaint I am… Read more (+1 reply)

John13
John13NSW4 posts
  R350YW

Worked well but didn't last long – The first one we bought lasted 8 years so we thought we would get the same. But this one last 4 years. No longer heats up food but everything else works. This really is a throw away society they aren't built to last more than a few years which is sad. Show details

Janrio
Janrio16 posts
  R350YW / R350YS
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level

stopped dead – I purchased this microwave when I had a new kitchen installed, has worked ok but today just stopped, less than 2 & half years old, checked power to wall, all was working. On reading these reviews quite a lot of these ovens fail around this length of time. My last Sharp is still going at my daughters place after over 10 yrs. Surely it sounds like… Read more

a manufacturing problem, is Sharp assisting the repair or replacement of these models? If not I will never buy a Sharp again or recommend either. Value for Money is 0 if it stops working .

Sharp
Sharp    

Hi Janrio, we are concerned to hear of your experience with… Read more (+1 reply)

Microwaves

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inconsistent
inconsistent
  R350YW

This model seems to have a Major issue – This is my second Sharp microwave purchased on 28 February 2018. Yesterday 24 January 2019, 11 months after purchase, set for 10 seconds, making a clicking noise, did not heat, then it tripped the powerboard/circuit breaker and died....nothing. After several phone calls I contacted an authorised repair centre to organise a repair. If it is a… Read more

manufacturing product problem supposedly covered under warranty, if non manufacturing problem I have to pay the authorised repair centre a $77 inspection fee + whatever to repair.

Most definitely will not purchase Sharp microwaves again. Seems like this particular model has a major issue Sharp

Reviews
Reviews7 posts
  R350YS

Sharp are cheaping out on design quality! Avoid until further notice – Hi all, unfortunately this microwave hasn't been designed to fit modern & top quality standards. If this review is still up here for you to read then Sharp customer care has been of no assistance & I suggest that you avoid purchasing any Sharp products until further notice. I will be making sure to delete this review if I end up receiving… Read more

proper customer service from Sharp as my family have been using there products for 30 odd years & haven't had any issues with there products until now.

This oven looks nice & modern, but it simply doesn't act nice & modern.

It's only been owned for 3 years & has been treated properly accordingly to the instruction manual with proper ventilation so there fault is definately not on our end. Unfortunately Sharp only offered 12 months warranty with this product, so this puts it out of warranty. A modern microwave should last at least 6 & a half more years then this

The other day I was microwaving some chicken nuggets & all of a sudden the microwave caught a small fire inside. I immediately clicked stop & the fire/mini explosion extuinguished by itself. Lucky I was around!

This microwave also doesn't contain it's radioactive waves inside as well as other brands of microwaves, I know this because every time I use it, it cuts out my Wireless Internet due to running on the same frequency. I've never had this issue with another microwave. This effects my business massively as I work from home.

My elderly parents worked very hard in there lives for the money that they spent on this dodgy-designed microwave. Makes me sad to see & they're not so tech-savvy, so I've decided to pounce & act for them..

If this microwave was to catch fire again or if the previous mini fire was left unattended it could easily have burnt down my parents house & destroyed everything they've ever worked for in there lives. I don't appreciate this poor design quality by Sharp one bit & don't feel safe using this microwave for much longer. Why cheap out on something so crucial?

I see this product is no longer being sold at Harvey Norman & i believe Sharp secretly stopped offering it due to finding out how faulty it really is. So once again, If this review is still up here for you to read then Sharp customer care has currently been of no assistance & I suggest that you avoid purchasing any Sharp products until further notice due to design faults. I will be making sure to delete this review if I end up receiving proper customer service from Sharp as my family have been using there products for 30 odd years & haven't had any issues with there products until now. So sad.

Reviews
Reviews   

I'll keep you all updated with this situation. If there's no update then there's been absolutely no… Read more

Butcher
Butcher
  Verified R350YS

Not happy – Purchased 16 October 2016 repaired under warranty February 27 2017 as it cut the power and was blank. It has cut the powe on 3 other occasions but worked when power reconnected, however, last week the same thing has happened. My previous Westinghouse lasted 27 years and Panasonic after 25 years still working which I gave to a friend when I… Read more

remodelled the kitchen and wanted a stainless look and bought this. Sorry I didn't keep the Panasonic. I am loathe to waste money to have it repaired as that could go to cost of a better brand.

Advice..... don't buy sharp!!! Why? They are blunt!!! Purchased from Bing Lee Bankstown

Sharp
Sharp    

Hi Butcher, thank you for providing feedback and we are… Read more

Sel
Sel
  R350YW

Not happy – Our microwave died tonight after random issues where it wouldn’t heat properly. Used less than two years. Spent more money on what I thought was a good brand. Now reading these reviews I understand otherwise :( The same model at my workplace has also been replaced numerous times. Very disappointed.  Show details

Sharp
Sharp    

Hi Sel, we appreciate the time you have taken to provide… Read more

Ross
Ross2 posts
  Verified R350YW

Stopped working after two and a half years – We purchased the Sharp R350YW from JB HiFi. This week, after 2.5 years, it suddenly started making concerning, loud noises. We were afraid to use it. Very unhappy. Our previous microwaves have lasted for many years. Would like to check if the manufacturer can repair or replace it. Thank you.  Show details

Sharp
Sharp    

Hi Ross, thank you for your time in providing feedback. If… Read more (+2 replies)

Sireesh
SireeshNSW
  R350YS

Not happy at all – I have purchased my SHARP R350YS from JB Hi-Fi and it stopped working all of a sudden whilst it has been used for less than an year. I have always been going with SHARP for microwave and not at all happy for being dealt with such a poor quality this time. I am unable to find the Invoice and would like to know from the manufacturer what was wrong with my oven and how it can be fixed.  Show details

Sharp
Sharp    

Hi Sireesh, Thank you for your review. We appreciate you… Read more

Amelia
Amelia6 posts
  Verified R350YS

SHARP R350YS Stops Working After 2.5 Years – The Sharp R350YS Stops Working after just two and half years since we purchased in Feb 2016. It is quite short lived comparing to the average lifetime of nine years for Microwave in general. Would like to check with the manufacturer to see if there is any warranty available. Thanks!  Show details

Sharp
Sharp    

Hi Amelia, thank you for your time and patience. Please… Read more (+3 replies)

Chewie
Chewie3 posts
  R350YW

Not that good – Need quite a bit of time to make food hot even i set that as high, the cool down function is useless and it is not easy to use as there are a lot of functions, the noise annoys me a bit while i am using it. It does the job overall but it makes me a little bit disappointed as it’s a big brand.  Show details

Sharp
Sharp    

Dear customer, thank you for your time in providing… Read more

Gautam Yasha
Gautam YashaWA8 posts
  Verified R350YW

Poor Quality..not recommended – Got an expensive sharp microwave. Sadly didn't last even for 3 years. Smelled something burning and asked a quote to repair but the quote was more then the price of the Microwave, so had to dump it into recycle tip. Its better to buy cheap ones so it doesn't pinch if its conks off!  Show details

Sharp
Sharp    

Hi Gautam, thank you for your time in providing feedback.… Read more

Microwaves

Find out how Sharp R350YW / R350YS compares to other Microwaves

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Amelia
Amelia6 posts
  R350YS

SHARP R350YS Stops Working After 2.5 Years – The Sharp R350YS Stops working after just 2.5 years since we purchased in Feb 2016. It is quite short lived comparing to the average of 9 years life expectancy for Microwave in general. Would like to check with manufacturer to see if there is product warranty available for repair or replacement. Thanks  Show details

Sharp
Sharp    

Hi Amelia, thank you for your patience. We appreciate you… Read more

Pompey1
Pompey14 posts
  R350YW

Powerful model works well – Got a reconditioned one off eBay and it's going great guns. Its quite powerful (950 watts) and the thing I really like about it is that is cooks and defrosts very evenly. Its an inverter style microwave so I guess this is the difference. It's very simple and obvious to operate and looks sharp too.  Show details ·  1

Roz
Roz2 posts
  R350YW

Not a good choice – Doesn’t seem to get hot even on high can only add time not opt for less time defrost is terrible old model very good this one terrible wouldn’t recommend it and won’t buy sharp again only had it 5 weeks already thinking of replacing it waste of money Very disappointed  Show details

Sharp
Sharp    

Hi Roz, Thank you for your time in providing feedback. If… Read more

Annie
Annie
  R350YW

Short life for my second Sharp Carousel microwave oven! – My first Sharp microwave was easy to use and gave long service, so we replaced it with this model. Now, August 2018, it's stopped heating. Were told replacement part costs more than new oven! A much older model from our shack still works well, but can I trust another Sharp?  Show details

Sharp
Sharp    

Hi Annie, Thank you for your time and patience. We… Read more

Jodie
JodieNSW11 posts
  R350YW

Not as good as previous – My last Sharp Carousel died , it was about 11 years old. It was great so I thought I would stick with Sharp. It does it's job but I am not very thrilled with it. It is very clunky. When used for more than 8 minutes, the inside it dripping with condensation and get extremely hot. It is in a correctly ventilated area. Retailer said that was… Read more

normal, well I have never experienced it in 50 years, and to basically suck it up.

Hard to get used to the 'cool down' feature, which doesn't really cool anything down.

It's VERY noisy.

I would not get the same one again.

Sharp
Sharp    

Hi Jodie, Thank you for your time in providing feedback. We… Read more

Amarpreet
Amarpreet
  R350YS

Made a wrong choice – Terrible experience. Much worse experience when it ....it took weeks to repair by sharp repairer. Brought back home and after week it stopped working again. Not good way to treat customers who spend their faith and money in your brand. Please improve standard of your under warranty repairs process.  Show details

Sharp
Sharp    

Hi Amarpreet, we are sorry to hear about your experience in… Read more

Neeraj
NeerajNSW3 posts
  Verified R350YS

Sharp not delivering good products – Was heating milk for my little one, and heard a loud noise and then a very bright light and the saw the microwave blew up. Just used for almost 2 years. Previously had a local Kmart brand used for 7 years for 39$ was still in working condition. Bought SHARP thinking a better brand to trust and was unhappy. Tried filling the feedback form on Sharp… Read more

website pressed the submit button 10 times the screen doesn't move, so you cant even speak to the team as no option on the phone to talk if you are not a dealer or something, i would say very unprofessional.

Sharp
Sharp    

Hi Neeraj, Thank you for your patience. We appreciate you… Read more (+1 reply)

Shayly
Shayly2 posts
  R350YS

Not even 3 y.o and stopped heating – Could someone tell me whether there is a way to fix the problem of a microwave not heating at all? It has gradually been taking a little longer to heat up lately but then today suddenly, not heating at all. It had otherwise been a great microwave and very well liked after. Thank you  Show details

Sharp
Sharp    

Hi Shayly, thank you for your patience. We appreciate you… Read more

Trinity
Trinity5 posts
  R350YW

Works fine! – It was a bit hard to grasp how exactly to use it because there were many functions, however, once we got the hold of it it became a household necessity. It serves its function well and heats up food wonderfully. It has been working for a long time and shows no problem at all so far.  Show details ·  1

Warren
WarrenWA4 posts
  Verified R350YW

Initially very disappointed – We have had Sharp microwaves before and were pleased with them. We have been happy with this one until it died 6 weeks out of warranty . We were very disappointed and looked possible replacements. I decided to speak to Sharp consumer care and they have been most helpful and are assessing my microwave to fix it for me.  Show details ·  1

Bilby
Bilby4 posts
  R350YW

My one is fine! – I see a lot of reviews here saying they have had trouble with this model but we have had a perfect run. No problems at all - OK the number pad is a little scuffed but no big deal. Maybe I got a "good" one? I actually like the way this runs and use it nearly every day - mostly just to reheat food so for short time periods. Sharp is a good brand and this works just I would expect it too.  Show details ·  1

mockjock
mockjockWA11 posts
  R350YW

Have always had Sharp Carousel in family - but now will never buy Sharp again – Let me be clear, when this microwave is working, it is a fantastic microwave. But I have now been through 3 of them - over the course of the last 4 years. They seem to choose every year to blow up and I am fed up with Sharp. The last time I had it repaired - blew an inverter, cost the same - actually $5 more than a new one. Will have to try another make now. Bye Sharp - I can't afford to buy a new Micro every year, I have had enough now!  Show details

Sharp
Sharp    

Dear Customer, we are sorry to hear about the situation. Thank you for your time in providing feedback.

P and S
P and SVIC9 posts
  R350YW

Works fine – Bought this a few months ago. I just use it to reheat things etc. Does the job well. The only thing I don't like is that the panel is covered in some sort of clear seal and on the clear button it has bunched up a bit. It doesn't affect the use of the microwave, but takes the shine off looking like a new appliance.  Show details ·  1

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