Ship2Anywhere

Fine in the end but there are things you need to know – I booked freight for a used engine from the US to Australia. We paid approximately an extra $65 for extra insurance. At no time during the booking process did I notice any mention of any exclusions or explicit requirements for specific freight items. The engine was not collected as originally booked, so I rang up Ship2Anywhere to find out what… Read more ·  1

happened. I was first told that as it was a used engine, I was not covered for insurance _at all_, so my $65 was useless and I also didn't get the automatic $500 coverage. They refunded my $65 no problem (but I would never have known had I not rung up). I was also told I'd need extra documentation on the seller's business letterhead regarding the engine cleaning. It was hard to get details of exactly what documentation I needed and what to do if the seller didn't have a business letterhead...

In the end, the pickup was rescheduled, the documentation was accepted and it all went flawlessly. The booking process was like pulling teeth but it worked out great in the end.

My recommendation would be to ring them and discuss what you're wanting to ship/freight to see if there are any gotchas. I rang many times whilst trying to sort things out, and I always got someone on the phone and I did get good answers/information. If you ring them first and make sure you know what you're in for, then I think it's definitely worth it.

Be Prepared For Some Headaches. Not Good Enough To Warrant Taking A Risk With Your Shipment – As a first time user, I called Ship2Anywhere ("S2A") on Thursday 9 December 2015 to ask details about how to send a parcel to the UK. Their website does NOT say that you MUST print about 5 pages of shipping related documents and labels (to give to the pickup driver). It only tells you need to print after you PAY. The explanation of "how to" send a… Read more

parcel on their website is misleading in this regard as it makes NO mention of needing to print. The pickup was on Thursday 10 December 2015, and I had all the documentation ready with the package. The driver picked up on his second run, he did not wait even a minute until I could get to the door quick enough on his first call but it was eventually picked up at 1:30pm. S2A use "DHL Express" and DHL often use a "third party" (in my case "COURIERS PLEASE") in my Victorian country region, which is only 90 km from Melbourne Tullamarine Airport. The predominant carrier used by S2A to ship overseas is "DHL Express". This is where the trouble lies: too many links in a long chain of various carriers spells trouble. Couriers Please is, I believe, owned by the Singapore Post Group. They handed my package to TOLL FREIGHT (why I do not know) in Melbourne at ALTONA, and guess what - it is STILL in Melbourne! I had to make 7 phone calls to DHL (Tracking Number provided) and to S2A since last Thursday 9 December 2015. Today is Monday 14 December 2015. So this the FIFTH day and my package is still sitting in MELBOURNE! DHL assured me when I called them over the past 4 days that my parcel was "due to be delivered in the UK on Monday 14 December 2015.". However when I called them today again, they said it was "lost" but they would "get back to me later today" and when I called S2A to complain, they confirmed my package was "somehow" still SITTING in the Toll depot at Altona in MELBOURNE. They too assured me they would "get back to me." $100 for a 3 kilo package to the UK and all these headaches. My advice: STEER well clear of S2A. They have no credibility in my opinion. Sure, anything can go wrong but their whole business model is built on a service to price ratio. Their service stinks, and price is only marginally better than "International Express Post" at your local Australia Post Office. You make your choice but the reviews mounting up AGAINST S2A tell their own sorry story.

Best way to send a mobile phone overseas – I needed to send our old iPhone to my sister-in-law overseas. After some thorough research online, I came to realise than most companies did not ship phones overseas due to the lithium ion battery, or, if they did, it was for an exorbitant price ($80-$130). I read about Ship2Anywhere on a forum and decided to give it a go. For the phone they… Read more

were going to charge $50 and mail it express through DHL. I was surprised as the DHL website gave me a quote for over $80. However, the gentleman who worked at Ship2Anywhere assured me that this price was correct. As we needed to send this phone regardless, I decided to book the job.

All the documents were e-mailed to me and step-by-step instructions were included in regards to what to do with the documents. I was given some extra forms in order to send the lithium. All pretty painless. I gave the company a time frame to pick the phone up, and they came within that period. The delivery man was also very helpful.

I tracked the package through the DHL website, which really excited me as it was moving so fast. Sure enough, this morning we received a message from my sister-in-law that she received the phone.

It was taken on Monday at 3pm and arrived in the States on Thursday morning 3am our time.

Very impressed with this courier service and I strongly recommend them if you need to mail an iPhone overseas. Ability to ship iPhones, the price, the fact that you can print all the documents from an e-mail, speed A few things were not clear with the documents and the package preparation process

Fantastic service! – Great experience! they've been helpful in so many way, professional and friendly I am really happy costumer I can't wait to use ship2anywhere again extremely very impress with the service keep it up!! Show details ·  1

Fast, Reliable, and Super Efficient! – The delivery process was seamless, with a professional and friendly courier ensuring that everything went smoothly. I can confidently say that Ship2Anywhere” offers the best international shipping service I’ve ever experienced, and I will be using them for all my future shipments. Highly recommended! Show details ·  1

Excellent Service – I have been using this company for a year now and they never let me down. They picked up my stuffs on time and delivered very quick. I HIGHLY recommend it to everyone specially those who wants deliver their stuff in good condition. VERY CONVENIENT!! Show details ·  1

MOST UNTRUSTWORTHY COMPANY EVER – [Name Removed], supposed leader of this bunch of clowns claims that my$1300 parcel that they lost, was only covered under their "lite" shipping plan, which apparently only qualifies for $100 compensation!! I have asked [Name Removed] several times for the shipping documentation but he refuses to produce this! I can only conclude my parcel was shipped under a more generous plan and that he is being a mongrel in not paying out full compensation !!! Show details

Be warned!! – This company entices the sender with what seems like an excellent quote and then automatically withdraws funds for 'surcharges' from your account weeks later, without any notification. My shipment apparently required 're-weighing' and extra 'oversize handling' fees that were not included in the original quote. These surcharges nearly doubled the quote!! I have learnt my lesson and will never use this service again. Show details

Avoid this company at all costs! – I have never come across such poor customer service. 4 phone calls and 4 emails over 10 days and still nobody bothers to get back to me. When you finally do get to speak to someone they say the person you need to speak to is in a meeting and will call you back but they never do. The Package I sent arrived broken with sharp glass everywhere - a… Read more

real health and safety hazard for someone opening it. The delivery guy just left it on the doorstep and ran, and when confronted the driver just drove off saying it was the senders problem.

Using Ship2Anywhere was a seamless experience from start to finish. I was able to track my package in real time, which made the whole process much more reassuring. It arrived at its destination ahead of schedule and in flawless condition, thanks to their careful packaging. I was also impressed with how responsive and supportive their customer service team in Australia was. Highly recommend! Show details

Incredible service Ship2anywhere! – Ship2Anywhere is great, I have been using them for about a year and they are extremely reliable. They are efficient when it comes to the packages arriving on time, and safely. Would like to thank the entire team for their service over the year! Show details

Service good – Tracking provided from the start of the process and timely advice on delivery to our locker system. I also called their hotline and the service was very fast and responsive for my collection time. A great experience, thank you Ship2Anywhere. Show details ·  1

Quick delivery – Had a few issues with pick up but parcel arrived at destination within a week. They were very good at trying to solve issues so quite happy with result Show details ·  1

Amazing customer service - no bots! – So very impressed with the customer service with this company. I have had to call twice and both times a REAL person answered and helped me. The problems were fixed in a 5 minute call (no being placed on hold) and the parcel arrived in New Zealand the next day! 5 Stars for Aidan at Ship2Anywhere! Show details ·  1

The best excellent costumer service – I just spent10 minutes with adan on the phone lying up a few loose ends about some shipping rules and billing. It was very productive chat with positive outcome. The best part was being able to chat to an operator who has perfect English skills. Ship2anywhere is super informative and very easy to deal with. The Pricing is also very good with a… Read more ·  1

wide variety of delivery choices on hand to assist at all times. Well done ship2anywhere on setting up a great service this can really help my business going forward and intend to do more with them soon.

Excellent customer service – I was very impressed with the customer service they were nice and very helpful. I reccomend this website just for their amazing customer service alone. Show details ·  1

Excellent service – I like the fact that you can track your package I like to know where my stuff is when I order it I busy through out the day so it’s nice to know when you get your package and when it arrives,the speed of the customer service was amazing. The ETA information was very accurate. The parcel was delivered earlier then expected, would highly recommend this to anyone Show details ·  1

Perfect! – Just good old fashion honest service. About a month ago purchased a 40ft GP shipping container from Port shipping Containers Needed one in a hurry for furniture storeage Spoke to Ced & Umair who gave me a good price and description arranged delivery via Reid transport The container was in great condition the delivery was on time and placed just where required Thanks Umair when I need another container I will be back Show details ·  1

Surprisingly quick and professional service – I was hesitant to use them at first, but called them and they seemed legitimate and the prices was so good also. They helped me ship my purchase over to AUS very quickly with their fast shipping service. Had it to me in 3 business days amazingly. My item was not easy to pack but the driver took care of it when he arrived added the shipping… Read more ·  1

documents to it after inspecting and was all in all a good experience. I checked the tracking links and gave me peace of mind until final delivery while goods where in transit. Adan in support was really helpful.

Great team effort! – Well done from the start! The team provides lots of communication, with the pack up and uplift going as planned. It was stored and delivered on time at the requested time and date. A well organised and great team effort. Highly recommended if you’re considering a shipping company. Show details ·  1

Easy to deal with – All my items were picked up on time and delivered on time, and the driver gave excellent service. I’m so glad I found Ship 2 Anywhere and I will be using this service to ship items again! Show details ·  1

10/10 – Ship 2 Anywhere is extremely professional in helping with delivery for all my items. Our driver was polite and careful and easy to communicate with. Would 100% use this service again. Show details ·  1

highly skilled service – Ship 2 Anywhere is highly skilled in what they do and their friendly nature helps to grow a great working relationship. Everything arrived on time and I had no issue with the driver. Show details ·  1

For a first user I’m impressed! – For a first time user of Ship 2 Anywhere, I am certainly impressed and will be using them again in the future. Using the system was so easy and communication was outstanding. They were very helpful and friendly. Thank you! Show details ·  1

Incredibly easy to use – Ship 2 Anywhere is extremely professional as they are helpful with communication and delivery for my items. This was excellent service and I will 100% use this shipping service again. Show details ·  1

Efficient Service! – I used Ship2Anywhere for the first time and I cannot complain one bit. It arrived fast and efficiently, where it was easy and I had no issues. Show details ·  1

Extraordinary service, extremely efficient – Delivered on time and had no issues at all with this service. Very easy to communicate with for support, and I will definitely use this service again. Show details ·  1

Perfect – Good service and price so value! we highly recommend, and will back for sure Show details ·  1

This is awesome – Excellent 5 stars Im stronger for recommendations and fast delivery Show details ·  1