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372 reviews
5 LSB  · Amazing Deals – The Web site is offering range of famous brand electronics at great value. The product does everything that it says.
5 Lee  · Speedy delivery – Fantastic! Cheap price for SanDisk USB memory drive. Speedy delivery and great to deal with. No problems. Highly recommended to everyone,
5 JS0638  · Great products and pricing – I find the memory card to be great value for money & have never had issues with the service and product I have purchased.
1 sAM  · A Piece of crap!!! – I bought an iPhone 2 weeks ago. but still haven't packaged yet. No reply from them. such a bad experience
1 Riz  · Did not receive item - scam – Order a power bank - 60 days later still haven't received. Terrible communication from shopping square. No one is replying.
1 Burnt buyer  · Received fake Samsung sd card – Bought a sd card from them and received a fake sd card, stay clear. Spend a little more and get the real item.
Jane
Jane
 

They took my money and never sent my order – They took my money and I never received my order. I usually check websites to see if they are legitimate or not . For some reason I didn’t check this one . Big mistake!! I would advise to never shop with this website . They are scammers !!

Zen C.
Zen C.NSW
 

Fast Delivery – So the deal on from a bargain site, offering a smart plug for just $10. Placed order immediately to make sure I won't miss the deal. It arrived next day. How amazing, for sure will come back and hurt for bargain deal.

K N H.
K N H.NSW5 posts
 

Very slow delivery – How could it take over 3 weeks for a delivery within Australia? It was not worth the wait for just a touch cheaper than other shop. Customer service was fine otherwise it would be one star.

Reviews with attachments

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achen1974
achen1974WA16 posts
 

They sent damaged stock knowingly – Purse ordered from shopping square. I was sent damaged stock. They knew it was damaged but still sent it. To return the purse it cost almost same amount as the purse making the refund impossible. See photos.

Positive reviews

JonCG
JonCG
 

Great Product, Great price – Ordered 2 pieces of Samsung 128gb during promotion. And its arrived in 2 days. That is amazing speedy service. Memory card are genunie as described. Highly recommanded.

BaconG
BaconG
 

It's fast local delivey, excellent product – The order was tracked well and fast delivery from Sydney. The quality of the HD dash cam is excellent, and easy to install in my car. Overall, love shopping with shopping square.

JHn
JHnNSW
 

Bargain on memory card – I found the deal of Samsung EVO plus micro sd card at $23.95 delivered from ozbargain. The card arrived in a week after purchase. It is genuine card and almost half price of retail store price. recommended

Negative reviews

Micheal
MichealVIC4 posts
 

They took my money and NEVER sent my order – These guys are so dodgy and unreliable! I orderred on their website and fully paid, but never received my order! They just took my money and ran off! Their whole website is just a big SCAM. Stay away from it. Next time I would buy from ebay or Amazon as you are protected there against fraud!

Bunter
BunterQLD7 posts
  Verified

Beware if you have a warranty claim – Faulty products are left with shipping costs on the purchaser.. Unsubscribe from the promotional specials. You are better off on eBay..

Tim S.
Tim S.NSW9 posts
 

Slow dispatch and even slower shipping times – Positive - Easy to navigate - Responsive customer support - Quick to refund \ modify orders (slow to refund actual money) - Great product selection Negative - Slow to dispatch - Extremely slow delivery times for items allegedly located in Australia and higher than typical delivery fee (no it's not due to the spicy cough) - Quote high RRPs (well… Read more

could be true, but couldn't find any retailer selling goods anywhere near the RRP quoted -Item may be on-sale or include a bonus, if you don't order from the sale\bonus page then you won't get the sale price. ie: search returns two identical items with the same model, nearly ordered the item without the discount.

Recent reviews

Andrew
AndrewQLD19 posts
  Verified

Slower dispatch then Kogan and they're super slow – Ordered a cable on the 28th and still waiting two weeks later, I thought Kogan was bad these guys just took first place. Back to Amazon Handling Time: 5 - 16 Working Days I suspect these guys just dropship from China..

Peter
PeterWA3 posts
 

Poor Customer Service – Bought an SD card which turned out to be faulty, after getting a return authorization I had to send it back at my cost and then it took over 6 weeks before they acknowledged that they had received it and that it was faulty.

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unhappy
unhappyNSW
 

dont trust these guys – went through to paypal checkout, got returned to the their site, shopping cart was empty but they still took my money. No response from their support and preauth not removed.

Tony G.
Tony G.ACT
 

ShoppingSquare- Fake Samsung SD card – I bought a Samsung EVO Plus 128GB microSD card when it was listed on Ozbargain over 2 months ago. It eventually arrived [luckier than some, apparently], the packaging was all Chinese and it immediately failed H2testw, which writes data to all of the memory and also verifies it. Also, the QR code on the package went me to Google Playstore where I… Read more

was invited to download WeChat. Eventually, Shoppingsquare gave me a fault code and postage instructions so I sent it back. They are claiming it never arrived- it has not been returned to my return address. It is pretty clear that it will never 'arrive'. Now I have nothing but a sour taste in my mouth. DODGY, BEWARE!!

Wendy
WendyNSW3 posts
 

don't buy anything from them they are fake online store – they are fake online store!! no refund.. no updates. nothing. avoid this one. 0 rate for them. don't buy anything

A.D
A.D14 posts
  Verified

Placed the order – Placed the order on the 27th of December. On the 11th of January it has been dispatched. On the 19th of January I enquired on the status. I'm not sure of the delivery date but I believe it was at the end of the month of January. Given Christmas etc I wouldn't mind some delay ,but a month from Australia to Australia is is not acceptable in 2021. … Read more

The MicroSd High Endurance 256Gb card has failed to work in my 4k camera. The card is very slow and the camera says to replace the card as it may be damaged. More like it is either counterfeit or defective.

I guess I'm better off buying local. Never mind the back and forth time wasting. I don't have the time to waste on such matters.

Mike
Mike6 posts
 

Took ages to ship out item – I ordered some SD Cards from here because they were cheap and it took a full 2.5 weeks to even dispatch the item after I paid. It's now been over a month since I paid for it and I still have yet to receive the item. Avoid this place.

Wayne G
Wayne G8 posts
 

Scammers – I tried to purchase True Wireless Earbuds Bluetooth 5.0 IPX7 Waterproof with LED Display 6D Stereo Sound and 3300mAh Charging Case (Black) into checkout, the price was $24.98.............when I put it into checkout the price is $42.46 so sent message to there support team. Got an email back from there support team saying........... We are sorry… Read more

that the "Black Friday SALE - 50% OFF 100 Selected Popular Items" promotion was over and the special price $24.98 is no longer available. Now we are running "Cyber Monday 2020 - 15% Off Storewide - 3 Days ONLY": So I replied ..........So why did I get the email on sunday then if the Black Friday Sale was over.............false advertising if you ask me. Surprise, surprise..............No reply Be aware people.

roland
rolandQLD11 posts
 

Shopping scam – As per one of the other reviews I started receiving emails from this supplier as spam mail. However I decided to give them a go and ordered four wifi plugs which I received in good time. I could not get them to work so I started searching for their phone number or email address it nothing on their website. Any company that omits to provide these… Read more

basic details should be considered suspicious. I am now trying to get the items returned at their cost but discovering it is a lengthy process and they try everything to avoid responsibility. I would definitely not deal with this company no matter how competitive their pricing appears

mike
mikeVIC17 posts
 

Smells like a scam – Suddenly i started receiving emails from shoppingsquare.com.au i did not sign up for any of thier spam. I tried unsubscribing and still they send me their emails. One more email and i report you to the Do Not Call register.

Gurpreet
Gurpreet13 posts
  Verified

Automatically charged for 2 products – Awful Service, never buying anything again. It took them longer to reply to my query than posting the parcel. The site added another quantity of the product i was purchasing and charged me for it. I sent then an enquiry and an email the very instance but did not receive a reply for another 3 days and then finally one saying 'we're sorry the… Read more

products have been posted'. They don't even have a phone number to call. I have never experienced customer service like this. I really hope they come through and refund me for the second quantity as I will be posting the product back.

General Merchandise Shops

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alex
alex
 

Lost parcel and take forever to refund – I ordered something from them, the parcel never arrived. We agreed on a refund 3 weeks after my order, and I still haven't got my refund 2 weeks after our aggreement

Alan X.
Alan X.
 

Terrible service. avoid this seller – Terrible service. avoid this seller. my order not been dispatched after 2 weeks, when i asked their customer service, they just tell me currently the product I ordered is out of stock! What Dodgy company? are you oversell your product and not advise your customer? when I request refund they take another 2 weeks and tell now my money has not been refund!!!!!!!!

Andy
AndyQLD2 posts
 

Confusing Accounting process – I purchased about six items from Shopping Square and when I checked on the progress of the order I found that I had two items dispatched and the rest of the order had been 'reversed' to my bank. I immediately thought they had split the order, sent me the items they had in stock and refunded the balance. Adding to the confusion, their website still… Read more

listed the cancelled items they had as being available. With that, and the fact the items being provided were worth less than the cost of the postage I had paid, I wasn't very happy. After contacting Shopping Square it turns out that a 'reversed' order that appears to refund money into your account (they actually state the name of the account, and also seemed to reference a BPay transaction, even if you didn't use BPay) is just part of their order 'splitting' process. My items were coming from three different warehouses so there were multiple splits/reverses and BPay payments to make sure all the different vendors got paid. So, ignore orders that appear to be cancelled by 'reversing' actions in your account and have a look at your own banking transaction account to see if your order was actually refunded before you worry about cancelled orders.

Kyungmin L.
Kyungmin L.
 

Terrible company. Dodgy – Packed and name ssd in a bloody envelope. When I opened the package there was obvious damage. Sent photos and all but they want me to return it. Nonsense

Tony W.
Tony W.NSW2 posts
 

they still did not post the item out for 2 weeks – items were order at 5th march, no update so far as 18th Mar. Open few cases, no update. have to claim back through credit card company. avoiding this company at all

financialwarfare
financialwarfare11 posts
 

Absolutely Trash – I ordered and paid on the 29th of Feb 2020, there is still no update or tracking number as of 10th March 2020. This was for an Australian stock. order # 62625885 This is ridiculous.

Ripped off customer
Ripped off customerQueensland
 

Shonky Shonky Shonky – Expensive item ordered. It never turned up. EBAY and PAYPAL were no help as a tracking number was provided that was false. Don't risk it with this fraudulent company as you will lose your money.

Bob
Bob19 posts
 

Scam that is reflected in their eBay feedback – This company is a joke that understands the art of lip-service and nothing else. My guess is they are drop-shippers because they are not sending from Australia as claimed. Tracking numbers that don't do anything are a pretty good indicator of that. 16 days and still waiting for something the size of your thumbnail.

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