Best General Merchandise Shops

Van was exceedingly helpful when I was dealing with a faulty lamp. He was quick to reply, very polite and helpful. Show details

Powerland have been terrible to deal with. I have made two separate orders in a month. First order was for a Puretec font. The incorrect font was… Read more

sent out. They have told me the font must be returned prior to the correct font being sent out. This would be fine if I had a way of returning the font. The internet sales rep will not return calls. This is holding up gaining certification on our project.

Second order for a Stiebel Eltron hot water unit was stalled for two weeks. We are now told the item is damaged and will be another two weeks. Again cannot get rep to respond and am struggling to get a resolution. Worst purchasing experience I have ever had with terrible customer supprt.

Excellent products at reasonable prices that worked well for what I needed

I see a lot of positive reviews for Rushfaster, but unfortunately my experience has been the complete opposite her win New Zealand. The first issue… Read more

was a bag I purchased for around $300 (including shipping). After only four months of light use, the interior lining cracked and started to fail. Instead of being offered a refund, I was told I have to wait for the manufacturer to process a warranty claim. If it’s approved, the only options are a replacement bag or store credit with Rushfaster. I don’t think that’s fair, and I don’t think it’s an acceptable outcome for a faulty product.

The second issue happened around the same time. I purchased another bag, but due to a shipping or customs error, it was returned before it reached me. It then took several weeks to arrive, with lots of admin by which time the reason I had bought it had already passed. Ive not had this issue from any other international seller.

Based on these experiences, I won’t be using Rushfaster again. I don’t think it’s reasonable to deny a full refund on a product that has failed so quickly. Funny enough I now see they don';t stock this brand either so maybe that's why. Store credit isn’t useful when there’s nothing else I want to buy from the retailer.

Lesson learned. If you have the option of buying locally, through Amazon, or directly from the manufacturer, I’d recommend doing that instead of Rushfaster.

Easy to find what I was looking for and generally seems like they have a really good range. Delivery was on time, everything arrived in perfect… Read more

condition, and I was happy with the price. I shopped around for better prices but outside of having to buy from Bezos I don’t think you could do better.

Very happy with the product. It arrived much quicker than expected and was exactly as described. I had a couple of questions and the team responded quickly with clear, helpful answers. I’m a very happy customer. Show details

Very happy with the quality of the piano, my daughter loves it !

Terrible customer service – We ordered a window display for our office which was supposed to be 3 x A4 wide and 4 high. When it arrived the rails weren't wide enough for the… Read more

display and the wires had to angle out to go around the display. I figured they'd sent us rails for a portrait display instead of the landscape we ordered. Contacted support, dealt with [Name Removed]. At first told us our windows weren't wide enough. I sent him our window measurements which were wider than required. Then told us to just have a 2 wide display. I told him if I wanted a 2 wide display that's what I would have ordered. I told him I just wanted the metal rails that the display hangs off to be wide enough and fit for purpose. So then he told me to cut them to make them fit, so I asked he was going to pay to have that done, no reply to that. He then told me that "if I like" I could send the whole lot back for a refund. We'd spent hours unpacking, taking off wrapping tape, bubble wrap etc from the 10 boxes it all came in. Now he doesn't respond at all. We would never ever use this company again, and we will be warning our group not to use them. Terrible customer support Update- received an email from [Name Removed] the next morning. Hey Doug, would you like me to cut a rail for you and send it over. [Name Removed] if you cutting is as bad as your customer service it'd be useless anyway

This is a scam site . I ordered a coffee pot in stainless steel and a very poor quality aluminum pot arrived . There is no customer service ! I have just lost €30.00 plus a lot of aggravation trying to contact them and going in circles . Show details

Quick delivery, excellent price and amazing product, better then my $800 mattress. Will never buy anyehere else again. Show details

I ordered and paid for a G-Shock watch. Mighty ape sent me a email.statingbthe item has been delivered. I was at home, nothing was delivered. You… Read more

can not call mighty ape on a phone. They have not attempted to contact me, and I am now getting very frustrated, as I am in a loop with no people. So not purchase from them, shop local, as you have no recourse if your item is not delivered. I paid at least two weeks ago, and no item, nothing, and no mention why, or a refund even, as requested. Beware as you can not talk to anyone, and mighty ape just send a request to the retailer, so no help at all, they have my money, I have no item. SHOP LOCAL OR ACCEPT PAYING AND GETTING THE RUN AROUND UN A LOOP IF MISERY. shop local, shop local shop local!!!!!

Don't use this online shopping service. Goods not delivered. Fighting for a refund – I ordered two snuggies. I received confirmation they'd been delivered. They weren't delivered and Fastway Couriers acknowledged they had no proof of… Read more

delivery from the driver. I'm still trying to get a refund from Dshop - they've been very unhelpful and very absent. I have to keep following up - they never get back to me. Worst shopping experience EVER! I buy lots of things online and have never had a parcel go missing before. Buyer beware!!!

Very happy with my small water urn. As an elderly person the Electric Kettle is getting to heavy for me to lift so having the luxury of instant hot water at varying temperatures is an asset for my well being. Highly recommend

I have tried for 2 weeks to order a folding electric scooter throttle. When you put in your payment details it says try again later. I have written 3… Read more

emails asking if it in stock and to advise of the issue. So far 10 days later zero response. All the while my son's escooter is unusable. To get any response and action it took me serving papers to attend QCAT. I was hoping their service level would have improved but so far that is not the case. The only reason I am using Mytopia is they are the sole distributor for Valk scooters.

Disappointing sizing and missing tags—buyer beware! I ordered a Men's Rash Guard Bathing Suit Swimsuits Patchwork Full-Length Leg UV Protection Quick… Read more

Dry Elastic Long Sleeve Swimwear Swimsuit Surfing Diving Beach Winter (Order 88396434) from LightInTheBox. The shirt arrived labeled 4XL, but it is global/Asian sizing and nowhere near a standard Australian XL. To make matters worse, the size tag on the trousers was completely missing, so there is no way to verify what size they actually sent. When I tried to sort it out, I found out I have to pay expensive international return shipping for their mistake. Not worth the hassle. Save your money.

I had a good shopping experience with Banggood. The product was genuine, well packed, and arrived in good working condition. Communication and order… Read more

updates were satisfactory. There was a minor issue during the delivery process, but it was eventually resolved and I received my parcel. I kindly request Banggood to consider offering other courier partners or giving customers a choice of courier for future orders. Overall, I am happy with my purchase and would buy from Banggood again.

excellent service and fast shipping. they seel items which you cannot find in australia

Cheats and liars – Ordered a post hole digger in July 2023 for $484.28. Order confirmed. 18th of October 2023. We regret to inform you that our retail partner is yet to… Read more

process your order within their previously indicated timeframe.

We apologise for the continued delays & understand the inconvenience caused.

We have cancelled your order & will be issuing you with a full refund to avoid further delays.

If you have any questions please don’t hesitate to reply back to this email. 10th of September 2024. Still no refund.....

The candles vases are beautiful but the system this shop has is absolutely horrible. Once your accepted their model of sale is a nightmare to get out of it and you are trap for long time.

I bought two items, costing about $60 and whether I like it or not I get charged Shipping Protection of $$2.99. On the page before checkout there is… Read more

a line which supposedly lets you remove shipping protection if you don't want to pay it - but does it work? Of course not. So everyone who orders anything gets charged an extra $3 - what a rort. Cheap crooks.

GREAT CUSTOMER SERVICE – I messed up when placing my order marked pick-up instead of delivery. Problem was sorted quickly so I still received my purchase in time for my Grandson's Birthday. Well done Latest Buy Show details

Fraudulent company – Fraudulent company, advertised one product and sent another at half the size. Paid premium, got rubbish. They won't fix your issue. Will just steal your money.

Congratulations on an efficient business My cupcake holders came the next day everything from the ordering process to delivery A1 mind you I bought 100$ worth all different types I will be making muffins until I die Thank you Helen Lewis Show details

When the team goes over and above to have the product delivered on time for a birthday present. i out in a query and received a response immediately… Read more

and they kept me up to date with the delivery. Rate this seller AAA. Keep up the good work Modern Aussies. I will be back to buy more items from you for sure!

Works perfectly,leaves floor pretty dry. Well worth the money. Well packaged item

I ordered 2 jumpers at a sale price but was sidetracked and didn’t process payment until I remembered the next day. They had disappeared from my cart… Read more

so I re-entered them but stupidly didn’t check the total before confirming and was charged $69.99. When I realised that same morning I immediately sent an email but the reply was it would take 2 days for a response so I rang to cancel the order but was told ‘already picked/packed and sent for dispatch so nothing can be done.’ I was then told the jumpers were never $48.99 but that is untrue. I contacted the sales team but just kept receiving unhelpful ‘nothing could have been done’ but the items had not been dispatched when I called. Of course I can return them at my cost but that would make them even more expensive. I have bought many items from Innovations over the years but never again.

Good quality fast shipping number one Thank you so much Show details

Terrible Business, I made a call to the store to make sure item listed was in stock and available which was confirmed, i proceeded to purchase item… Read more

and paid for it, i then received a notification from Australia post stating item had been picked up and posted, tracking number was supplied, the next day i received an email from house & trade supplies saying order had been cancelled due to an error on their website and was refunded money, very poor service from this company.

Ok prices but communication issues – Ordered a few items. Fair enough there are covid supply issues but when I got part delivery there was no docket to say what's delivered and what's… Read more

on back order - basic stuff. Then when I enquired they left out one item the biggest in delivery telling me I ordered one. Sockets days 2 clearly. Everyone makes mistakes but not sending a reciept is unprofessional.

On Friday 10th October 2025 I purchased a HD Polaris 2x Black 1X Tortoise Shell Set from The TV Shop but these are crap glasses and a rip off! Never again! You advertise is a con so stop trying to scam customers by taking their hard earned money.