Best General Merchandise Shops

Based on 108,562 reviews
House

House 🏆 2026

4.6  Summary
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Tif SA
 

Razelle was helpful completing my refund for a faulty item.

Powerland

Powerland

4.8  Summary
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MAURIE
 

Powerland have been terrible to deal with. I have made two separate orders in a month. First order was for a Puretec font. The incorrect font was… Read more

sent out. They have told me the font must be returned prior to the correct font being sent out. This would be fine if I had a way of returning the font. The internet sales rep will not return calls. This is holding up gaining certification on our project.

Second order for a Stiebel Eltron hot water unit was stalled for two weeks. We are now told the item is damaged and will be another two weeks. Again cannot get rep to respond and am struggling to get a resolution. Worst purchasing experience I have ever had with terrible customer supprt.

Kogan.com

Kogan.com

3.8  Summary
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Miss A VIC
 

Great offer. Unbeatable value for mobile and data. Would highly recommend!

Rushfaster

Rushfaster

4.9  Summary
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Nunya
 

I generally don't go out of my way to leave reviews, but my RMA experience with Rushfaster was amazing! Shout out to Loridel. Even when I didn't… Read more

have time to respond, my RMA request was being updated on what was happening almost day-to-day. Great peace of mind to know it wasn't stalled somewhere along the line.

Will 100% be purchasing from RF again, keep it up guys!

The Nile

The Nile 🏆 2026

4.1  Summary
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Retro Girl QLD 3 posts
   Fair Incentive

This is my second purchase from The Nile. They stocked both books of different genres one of which I was having trouble getting elsewhere. The… Read more

ordering process was easy, it arrived in good time & the price was good also. I have recommended The Nile to a friend who is after the same book.

Factory Fast

Factory Fast

4.3  Summary
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Michael 2 posts
 

I bought 50mtrs of the 4mm 7x19 washing line wire. The parcel went missing. Highly dissappointed by AI generated responses to my concerns of no… Read more

delivery, expressing 'appeciation of my patience' with notes of 'investigation'. No human customer service. Until I mentioned involving small claimes disputes tribunal, 3 weeks later a replacement parcel was on its way. Highly recommend not to purchase from this company. Michael van Straten.

Klika

Klika

4.3  Summary
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Grugsplat NSW 2 posts
 

Gurney works well quick delivery package very well I’m very happy with the service Show details

Slimline Warehouse

Slimline Warehouse

4.7  Summary
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Doug
 

Terrible customer service – We ordered a window display for our office which was supposed to be 3 x A4 wide and 4 high. When it arrived the rails weren't wide enough for the… Read more

display and the wires had to angle out to go around the display. I figured they'd sent us rails for a portrait display instead of the landscape we ordered. Contacted support, dealt with [Name Removed]. At first told us our windows weren't wide enough. I sent him our window measurements which were wider than required. Then told us to just have a 2 wide display. I told him if I wanted a 2 wide display that's what I would have ordered. I told him I just wanted the metal rails that the display hangs off to be wide enough and fit for purpose. So then he told me to cut them to make them fit, so I asked he was going to pay to have that done, no reply to that. He then told me that "if I like" I could send the whole lot back for a refund. We'd spent hours unpacking, taking off wrapping tape, bubble wrap etc from the 10 boxes it all came in. Now he doesn't respond at all. We would never ever use this company again, and we will be warning our group not to use them. Terrible customer support Update- received an email from [Name Removed] the next morning. Hey Doug, would you like me to cut a rail for you and send it over. [Name Removed] if you cutting is as bad as your customer service it'd be useless anyway

Grandado.com

Grandado.com

4.0  Summary
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Unhappy 2 posts
 

Hard to contact, extremely slow and still waiting on an order that hasn’t even been sent yet 33 days later. Unable to get a answer. Would not recommend this site

Grandado.com
Grandado.com    

Hi! Thank you for your review. I’m very sorry that… Read more

Factory Buys

Factory Buys 🏆 2026

4.6  Summary
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Taryn
   Fair Incentive

Christmas lights arrived as described and on time. Happy with our purchase

Mighty Ape

Mighty Ape

4.1  Summary
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jim h. QLD 2 posts
 

Easy to order, product was exactly as described and received well within estimated delivery time.

Kleva Range

Kleva Range

4.2  Summary
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Jeanette Malberg 5 posts
   Verified

Great product and easy to use. Delivery was quick and the product was in excellent condition.

Dshop

Dshop

3.5  Summary
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Peta
 

Disappointed – This item was so poor that out of the 2 boxes I bought only 2 collars worked and if they get wet they go out of control on the poor animal.  Show details

Mytopia

Mytopia

4.0  Summary
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Fred QLD
   Verified

Bought a Valk TR5 E bike from them. After using it 6 times it stopped working but out of warranty. Even though bike had minimal use no assistance… Read more

received from Mytopia. Go somewhere else and buy a reputable brand bike-This company and bike brand is not worth the grief.

Mytopia
Mytopia    

Hi Fred, Thank you for reaching out and sharing your… Read more

LightInTheBox

LightInTheBox

3.6  Summary
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Alexander Campbell VIC
   Fair Incentive  Verified

Really happy with the shirt I ordered, it fit nicely and it is what I was looking for as part of my LARP soft kit. Postage time was good too

Banggood

Banggood

3.7  Summary
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ivoonp43
   Verified

KINGROON-PETG-3D-Printer-Filament-1,75mm-10kg Prints perfectly right out of the box, without any need for drying—beautiful, clean prints. Show details

Ubuy

Ubuy

4.1  Summary
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Jonathan
 

Item I rodered was as expected and delivered on the timeframe specified. Show details

Black Swallow

Black Swallow

3.8  Summary
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Brendan W. QLD
   Verified

Cheats and liars – Ordered a post hole digger in July 2023 for $484.28. Order confirmed. 18th of October 2023. We regret to inform you that our retail partner is yet to… Read more

process your order within their previously indicated timeframe.

We apologise for the continued delays & understand the inconvenience caused.

We have cancelled your order & will be issuing you with a full refund to avoid further delays.

If you have any questions please don’t hesitate to reply back to this email. 10th of September 2024. Still no refund.....

The Luxuriate

The Luxuriate

4.2  Summary
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Becky R.
 

I have enjoyed every candle and stone holder I have ordered from this company. The holders are very beautiful, and I especially enjoy when the light… Read more

from the candle glows through the stone. All the scents I've tried have been far superior to other candle brands. I'm spoiled now - I don't like other candles. Customer service has always been very responsive - I have never been disappointed with a purchase from this company, and I've purchased multiple times.

Travel Universe

Travel Universe

4.5  Summary
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Mike W QLD
 

Bought a Secrid miniwallet here, Amazon didn't have the style I wanted but Travel Universe provided Amazon-like buying and delivery experience at a great price.

LatestBuy

LatestBuy

4.5  Summary
Dot A. 12 posts
 

GREAT CUSTOMER SERVICE – I messed up when placing my order marked pick-up instead of delivery. Problem was sorted quickly so I still received my purchase in time for my Grandson's Birthday. Well done Latest Buy Show details

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Not happy jan 2 posts
 

Ordered on sunday delivered in sydney tuesday morning..packaged perfectly…photo sticker of the packer nice touch..great wuality of products and at s great price..well donecteam

DealsDirect.com.au

DealsDirect.com.au

3.3  Summary
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Mylz M. 2 posts
 

Fraudulent company – Fraudulent company, advertised one product and sent another at half the size. Paid premium, got rubbish. They won't fix your issue. Will just steal your money.

DealsDirect.com.au
DealsDirect.com.au    

Hi, We sincerely apologize for the experience… Read more (+2 replies)

Modern Aussies

Modern Aussies

3.8  Summary
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Soren Queensland 2 posts
 

I got the gamestick and it was working fine. Then one day it stopped loading up so I contacted support and got in touch with Ace. He asked for some… Read more

details, pictures and a short video showing the problem. So I did that and Ace went back to the technical team and at the end they replaced it under warranty. Got the new game stick a week later and it was actually the game stick with 2 controllers. What a nice surprise. Thank you Ace and the tech team for looking after me. Very happy customer here. Highly recommended. Cheers!!

Global Shop Direct

Global Shop Direct

3.1  Summary
Margo H
 

Easy process to buy the Whistle mop. It arrived within a few days. Easy to assemble and use. I was very pleased with the whole process and my purchase.

Oz Best Dealz

Oz Best Dealz

4.4  Summary
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Vik QLD 9 posts
 

Do not buy from them! They sell cheap crap - poor man pays twice is so true with these guys. Bought a 270 degree awning, it’s got crazy sag in the… Read more

middle.

They also didn’t sell me the correct size which I think was on purpose due to the dating in the larger size. It’s also got paint chipping from new that has not been addressed.

Initially sent with no mounting brackets and missing tensioning rope.

Ozbestdeals just keeps asking for “video of tensioning”. No specifics just “we believe it’s not tensioned. So I created a diagram of how they wanted it tensioned. They didn’t answer this questions, just “ we want to help”. DO NOT WASTE YOUR MONEY and TIME WITH THEM.

Oz Best Dealz
Oz Best Dealz    

Hello, thank you for the review. We're surprised to… Read more

Innovations

Innovations

3.7  Summary
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Gayle Moses 6 posts
   Verified

The flowers were magnificent and looked exactly like the image portrayed in your photo display. The family receiving the flowers were thrilled and thankful as they were a sympathy arrangement. Show details

House & Trade Supplies

House & Trade Supplies

4.3  Summary
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Brian Simpson VIC 3 posts
 Published  · Edited

I cannot speak highly enough of HOUSE & TRADE SUPPLIES . I ordered 2 Power Hacksaw Blades in July but AUSTRALIA POST lost them in their system . I… Read more

was then sent 2 replacement blades at no cost despite the fault laying with AUSTRALA POST . Top marks to HOUSE & TRADE SUPPLIES for their Professionalism.

Tools.com

Tools.com

3.2  Summary
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NNair 158 posts
 

Ok prices but communication issues – Ordered a few items. Fair enough there are covid supply issues but when I got part delivery there was no docket to say what's delivered and what's… Read more

on back order - basic stuff. Then when I enquired they left out one item the biggest in delivery telling me I ordered one. Sockets days 2 clearly. Everyone makes mistakes but not sending a reciept is unprofessional.

EzSpace

EzSpace

3.9  Summary
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Colton
   Verified

Wasn’t gonna trust EzSpace after seeing a similar dining table at the showroom, but I copped it anyway at like 1am. Ended up with a compact table,… Read more

120cm, smooth timber-look top, and it actually matches the photos. Feels solid enough for kids meals, and delivery was quick. Only gripe is the chairs still scuff the underside pretty quick, kinda annoying.