Simpson SWT604

Still great after 5 years! – I've had my Simpson washing machine for 5 years now and it still works as well as the day I bought it. It's easy to use and has lots of different washing settings. It can be quite noisy though and I do end up with lint on my clothes sometimes (especially dark coloured clothes), despite cleaning the filter after every load. Otherwise it serves it's purpose perfectly fine!  Show details

Another "Motherboad" Failure - Disappointing response – This machine did a reasonable job (like any other washing machine) for about four and a half years. A few days ago, when the machine wasn't being used, the printed circuit board which incorporates the main switch failed. People refer to it as the motherboard. The symptoms are a completely dead machine when you switch on with no lights showing.… Read more

Research on the net shows that this part is prone to failure, sometimes sooner than happened to mine. Postings suggested that the manufacturers were aware of the problem, so I felt entitled to ask them for a replacement part. They refused. I bought the part PNC 913041059 online for less than the manufactures asked and the machine is working again. The part will take an electrical worker about five minutes to replace. If this problem had not occurred, or if it had been quickly resoved, I would otherwise have given the product 3 or 4 stars.

Old Washing Machines Last Longer – There's nothing I hate more than having to complain about a product. I really do prefer to complete positive feedbacks but I am really not left with any other choice here. Like many other feedbacks on here my Simpson SWT604 was purchased about 2 and half years ago and on the weekend at the beginning of a wash it just stopped. I turned it off… Read more

and on again for it to turn itself off.

As this machine was not that old (plus I had my last one for over 10 years), I thought I would email you to get some advice on what may be causing this problem. Instead I get a response that I need to call to book a service that will cost me $145 flat rate and any parts costs.

It sounds to me like I would be much better off buying a new machine and not a Simpson. A washing machine should last for longer than 2 and half years, without adding repair costs to it.

Plus all I was asking for in the email was a little advice as to what the issue maybe, to see whether it was a better option - cost wise - to buy a new machine or repair this one.

No trouble in four and a half years – I bought this Simpson in 2009 to replace another Simpson which lasted twelve years and I only replaced that because my Ma thought it was looking shabby. The design is similar apart from electronic push buttons and LED display but the mechanical parts are the same easily accessible design which can be fixed by the home handyman if he's short of… Read more

cash. Haven't had to touch this one, and it spent its first three years washing dirty work clothes daily. It's "normal" cold water cycle is fine for ordinary washing but the drip dry cycle works well for wash and wear. I like the stainless steel bowl, strong material where it counts. No trouble with the plastic agitator or the plastic lid and control panel cowl. The way it beeps and beeps at the end of a cycle is annoying but at least it makes me go and hang out the washing.Don't understand the negative reviews here. Maybe only people with a gripe write reviews. I've been happy with mine. Only here because I've been pricing new one online for another house.

So far, so good – I vowed never to buy a Simpson washing machine ever again after 18 months with my previous one, the problematic Ezi Sensor SWT605SA. However, under the original warranty, Electrolux has changed over my machine and given me a brand new SWT604 and it's this machine I wish to review. At first glance, the control panel looks simple enough to… Read more ·  2

operate. There's a rotary knob to choose the wash cycle you wish to use, and there are many to choose from. Once you've made your selection, the other settings such as water level, temperature and type of rinse are set by default according to the choice you made on the rotary control and show up with a light beside each one. You can change those if you wish by touching the sensor button below each to reset the machine to your own personal choice. Once the machine starts washing, you can also change these settings but first you have to touch the "pause" button and hold for a couple of seconds then, once you've made your changes, retouch the "pause" button to resume. The buttons don't need to be pressed hard as a light touch operates them. There's also a digital countdown timer which is a handy feature.

The machine doesn't specify whether to use top loader or front loader detergent, but in the instruction manual it does say "good quality, front load detergent will perform well in this machine" - it doesn't say not to use a top loader powder or liquid. As this is a conventional type washing machine, I've used both types of detergent at different times to see how they performed. I first used front loader liquid having had lots left from my previous machine which specified front loader detergent only, and the wash came out perfect. I also had a box of top loader Surf powder which I tried when I next did a wash, dissolving it first in hot water before adding to the machine, and it also gave good results with no residue on dark clothing which was a major problem with the previous machine that was replaced.

There's a filter in the centre of the agitator which is easy to remove for cleaning and which I tend to clean after each wash.

Another choice you have which I haven't yet mentioned is the soak feature. This allows you to soak clothing at the beginning of the wash for 15, 30 or 45 minutes.

At the end of the wash cycle, the machine gives 4 beeps to let you know it's finished.

so far so good with this machine and a big thumbs up to Electrolux who replaced my 18 month old machine within a week of a technician arriving to assess the previous one. This has renewed my confidence in Simpson and I hope to have many years of trouble free washing with this machine.

Customer service was great – I have a Simpson SWT554, suddenly last Sunday it stopped full of water and no power, so I went on the forum to see if there was any advice to let me know what had happened, there was, I also noticed Electrolux people asking for consumers to contact them to see if they could help, so instead of venting on the Forum first (as machine had worked… Read more

fine up to this point) I contacted Electrolux direct as I did not relish the price for a new board ect for my machine, I was contacted by a lovely lady called Sally who arrange for my machine to be fixed with me only needing to pay for the Labor ($150.00), machine was picked up yesterday and delivered back today working great, Thank you Sally.

Couldn't live without it!!! – I purchased this machine a year ago, as I had moved and didn't have a washing machine. My family have had Simpson machines for over 30 years. I was impressed with the free powder promotion, as its the brand I normally use. I have a 4 month old baby, so I would do on average 5-10+ loads a week. I love the handwash cycle, sooo easy and great results… Read more

on the delicate items like shawls. Most items come out of the machine, given a shake and onto the line or clothes-horse, no ironing needed. I tend to use half the recommended powder, and the clothes come out fresh and clean. People tend to use too much powder. It has only went out of balance twice in the year, my fault when loading. The hose dripped once, but I disconnected the hoses and cleaned the tap filter, has been perfect for months. I havent had any other issues with my machine and I would recommend it to others!!!!! Range of cycles, soak option, inexpensive, reliable

No Problems, Excellent Machine – I have not encountered the problems the other reviewers have with this machine. If the SWT604 instructions are followed then there shouldn't be any problems with the clothes wash. I have not encountered any undue noise; matter-of-fact my previous washing machine, a Samsung, was noisier.I don't have a lint issue nor does it leak. The Simpson… Read more

performs as it should and I am very happy with my purchase. Simpson washing machines were made in Australia many years ago but, unfortunately, they are made offshore now I did read the reviews of the SWT604 before buying but I bought anyway. I am sure there are many happy customers who never leave any feedback, hence my positive review. I have owned the SWT604 for about a month and if needed I will update this post. Simple to use, washes well.

Dont buy simpson zero star rating – I have never liked this machine, mine is slightly different model I could not find it here, since the day I turned it on, when a load is finished some items often have lint build ups left on them, the machine does not turn off when finished and will beep all day forever if not switched off it is noisy and it has had little use from when I… Read more

bought it as I worked away for a number of years and when I wanted to rinse only it was difficult to get on that setting and now impossible to change back to the wash setting I am not going to get it repaired as it will be more good money wasted on a bad product and I will never buy a Simpson product again and any one that does after reading this, serves your self right for the trouble you will have.

What a piece of junk.

Waste of money..absolutely furious – Ive.had this.for a few years now of which it qas on storage allbut.probably the last six months so machine is basically brand new.. i wouldnt of used it more than 50 times id say.. anyways ot washes fine now wont even begin rinse or drain and spin cylce and comes up with an e20 eeror code. I can only assume its the mtherboard as rinse cycle… Read more

doesn't even begin.. ive always gone simpson for the last 15 years however i am absolutely furious this has packed it in already and wont be buying simpson again if they dont do something about repairing it.. what a joke simpson

Motherboard problem – Works ok it's 5 years old. I have replaced pump once lid 2 times filter 3 times and now motherboard has crashed all in all not what I would recommend to anyone. I bought Simpson washer and dryer 5 years ago because they are a brand that I trusted from Clewers in Clare South Australia prior to that I had Fisher & Paykel had them for 15 years and gave them to my Son and they are still going strong.  Show details

swt604 just died – I have had this machine for just over 3 years and it just died this morning i see that im not the only one that has had trouble with it i am on welfare and cant afford to have it repaired and i certainly cant afford to buy a new one .  Show details

Motherboard dies after 4+ years – I purchased the Simpson EZI set simple wash 6kg about 4 years ago from Harvey Norman. I have had no issues with it except for today when it just stopped working. I'm no expert on washing machines but thanks to google I think it's the motherboard. Apparently the washing machine mother board dies after 4 plus years. It costs approx. $150 for a new… Read more

motherboard but it will cost more to get a professional to replace it. Looks like it will be cheaper to purchase a new washing machine than to try and fix this Simpson model.

Absolute rubbish! – Have had my washer for just on 4 years. Am single so it's not used a great deal. (Can't imagine how long it would/wouldn't last for if it was in a family home) Suddenly no power! Have tried to contact Simpson via their email to no avail (useless)! After reading the recent reviews on here I realise that it's an ongoing problem with the washer… Read more

and am seriously angry to say the least. It was going to cost me nearly as much as a new washer to have it fixed (circuit boards plus repairer plus time) so have opted for a Fisher Paykel replacement. Would never buy another Simpson EVER, nor would I recommend them EVER!!!!

Doesnt actually move the clothing around – What a weak machine- haven't even had it a year- didn't come with the filter-doesn't wash the clothes- three washes to wash dirt off the backside of some jeans- had to hand wash for two minutes- perfectly clean- lifted lid machine keeps going- but only the middle bit moves- and so very weakly its ridiculous- doesn't even move the clothes around-… Read more

shifts them slightly- that's it- nothing really- last machine i had moves everything back and forward very powerfully- actually washed the clothes- very disappointed.

My SWT 604 washing machine died after less 3 years use – Simply stopped working less 3 years minimum use. A technician advised me that it is maybe the mother board. It seem so many other owners have the same problem. What will Electrolex/ Simpson will do about their bad product. They need to replace it or send me new motherboard , otherwise I am thinking to call Fair trading and maybe even refer them to checkout in ABC.  Show details

Poor quality – After four years the board on my machine is gone. Luckily I bought the extended warranty but my last Simpsons did 10-15 years with the first repair after about 8 or nine years. This is a very poor product that has demolished what once was a reliable brand. My next machine will be something else. I suggest buyers consider another brand if you want longevity.  Show details

FAIL -BIG TIME – What a joke, no wonder this model is discontinued, as with most of the other reviews we purchased a simpson because our parents/grand parents used simpson without fault. This machine never washed properly, would go out of balance regularly and now at just 3 years old has died big time. Not good enough, not even worth fixing as parts and labour… Read more

would outweigh the purchase price. Need to pick your quality up simpson/electrolux, very convenient how all these faults arise when machine is out of factory warranty. WHAT A RORT!!!

Disappointing – I bought this machine two and a half years ago. At a little before two years, it stopped working. I had an extended warranty and it was repaired. Today it stopped again: again repairs. Rough with washing and stops mid-cycle constantly, particularly when washing towels. Our previous Simpsons were excellent.

Will not drain – Have had nothing but problems with this washing machine have had it 2 years will not do quick wash now it will not drain water not impressed with it at all its so loud and lefts fluff and washing powder all over our clothes. Hate it will never get another washing machines which is branded simpson

hardly used and no power - – rubbish machine - so sad as simpson were top of my list for reliability- I called simpson-- this machine was purchased for my mum who passed away shortly after-- we have left the machine in a holiday unit and used it no more than 30 times - simpson say they can only go by the purchase date and the machine is 4 years old-- I expect a washing… Read more

machine to last more than 4 years anyway -- and an unused one a lot more-- just not good enough. - this item is not quality and they want me to waste $145 in the labour component only to have a look when its obvious by reviews that this is a common problem--

Not as good as previous Simpson machines – I have always had Simpson washing machines & been very happy with them. My main issue with this one is the fluff it leaves on everything, no matter the colour & type of wash. I always clean out lint filter but it makes no difference. I have put up with it begrudgingly constantly using a lint roller when I iron now, but now the machine has died… Read more

today with no power getting to machine, thankfully not with a bowl of water like others on here. I did buy an extended warranty with this machine so am waiting on technician to call now but from the sounds of the reviews on here it's a major thing in the power board dying so we'll see if it's repairable.

So noisy!!! – The clothes come out with with powder marks always and I use a liquid, I have even tried different products and have done half loads but it makes no difference. This machine is always so loud, sounds like its unbalanced and needs oiling. My partner works shift work and I can't have it on when he is sleeping.

Absolutely disgusted – Machine is only 4 years old and has only been used for one wash cycle a week turned on to wash this week and no power to machine. Absolutely disgusted with this machine. I previously believed Simpson/Electrolux to be reliable products. I will never purchase this brand again and will recommend to every one I know not to purchase this brand either.

Worst Washing Machine Ever! Do Not Buy!! – Ruined clothes - brand new white towels are ruined left big blobs of orange/brown colour. Cuts out through cycle. Worst customer service when making a complaint. Would never buy again machine is only 5 months old nothing but problems!! I hate it!! Ruined hundreds of $ of clothes. Not happy at all.

Poor! Ruined My Clothes Towels And Linen!!! – Very poor machine. Have had it for only 2 years and will only set on fast wash and beeps of an error if I put it on any other setting! Has ruined all my sheriden towels, most of my clothes and bed sheets. I recommend no one ever buy this machine, it will destroy anything you wash!

Faulty washing machine? – Had this washing machine 2 years 6 months. Just stopped working no power at all. I don't expect to buy a washing machine that's last 2 years 6 months. I notice this make has been discontinued if so there must be a problem with them? I had a Simpson before had for 15 years that's why I went with a Simpson again.. I feel like I've been robbed

Don't waste your time – Another Electrolux product failing me again. This time the Simpson washing machine stopped working mid cycle. The washing machine is only 4 years old and I would only do 2 washes a week. I won't be buying another product from Electrolux again. I have emailed once with no reply and have sent another email today. Poor service.

Simpson Electrolux have lost me – Machine died before it was 2 years old. Have been told it is quite a common fault and that repairing the machine is not an option. Actually bought the machine for my retired parents, fortunately had extended warranty. parents now up for additional cost of new machine after refund even though extended warranty was taken at time of purchase. Thanks Simpson Electrolux.

A washing machine that throws clothes out during the wash!! – My Simpson 6kg washer, purchased in Feb 2014 (16 months ago) stopped working this weekend. On closer inspection, a large number of clothes (socks & undies) were found trapped under the machine.It appears that smaller items can be thrown out of the machine during a wash, due to a design fault (huge gap between the bowl of the machine, and the top… Read more

edges). I have got the machine working again, but will be very careful to place all smaller items into a washing bag-have never had to do this with any other machine in the past. Buyer beware!!

Stopped working – After two years and two weeks, stopped working. No power - dead. Simpson said for a tech to look at it would be $120 before parts. Did the maths and bought a fisher and Paykal rather than repair. Like others, ours died with a bowl full of water. Absolute junk - Simpson you have lost me.

Daylight Robbery – We bought our Simpson SWT 604 from local Fiji dealership after seeing my sister's earlier model lasting over 10 yrs and finally being able to afford one we are truly so disappointed to have it just stop ,no lights nothing and really pathetic back up service from dealership didnt have any spares whatsoever. Please help us out here.

Add me to the list – 2-and-a-half-year old Eziset 6kg washer. No power - stopped with a full load. Call out fees for service people + quote for control board is prohibitive. Mentioned that this seems to be a common problem, and rep pointed out that "60 or 70% don't have these problems"... Wouldn't have thought 1 in 3 having problems was a good figure, but maybe that's… Read more

where we're at in 2015. Will hopefully find a more reasonably-priced alternative today, or switch to more long-lasting brand.

Not happy at all – First time writing a review but I always look at products before buying and want people to know how bad this thing is. Only had it for 3 years and started to leak water and now the mother board needs to be replaced as it's died. Defiantly didn't get my moneys worth for this heap of junk and won't be buying any Simpson products again. Avoid!!!!!!!!!!!!!!!!!!