Central Coast, NSW Australia

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Perfect holiday booking experience.

5 out of 5, reviewed on Feb 23, 2017

Booked holiday to Vanuatu with Rebecca Close from Travelonline. Rebecca made the booking process easy and any questions were answered promptly. Everything about the holiday went very smoothly from flights, transfers to hotel. It was easily the least stressful booking we have ever made for a holiday and would not hesitate to recommend them to anyone looking for travel.

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Travel Online Official

Hi Donna, Thanks so much for your kind words - we really appreciate it. We're so glad to hear that you enjoyed your holiday to Vanuatu and that everything ran smoothly - from the booking process al... read more »

Perfect! Easy! And a real Bargain!

5 out of 5, reviewed on Feb 07, 2017

Booked a short trip to Whitsundays staying at Airlie Beach. We booked online which was easy and fast and the deal was a real bargain! When we called to confirm we were even upgraded to a better room for no extra charge which was amazing. Thank you :)

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Travel Online Official

Hi Isy, Thanks so much for your great feedback. We're so pleased to hear that you enjoyed the ease of booking online while still getting to experience the friendly service of our travel consultants... read more »

Fiji is a wonderful "product" and the "buy line" "Welcome Home" difficult not to want to be a part o

5 out of 5, reviewed on Feb 06, 2017

We simply booked a short stay holiday in Malolo Island - no frills, there and back again, so it would have been difficult to get the booking wrong BUT we have never taken the risk of booking a holiday break totally on line so we were a little anxious for all manner of "unsolicited material" arrives on emails these days; It was important there was someone at the end of the line whom we could talk with and even if the questions had been asked a million times before we were never made to feel foolish , indeed there was always a reply.

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Travel Online Official

Hi Julian, Thank you for your positive review. No matter how basic or complicated the holiday is, we're happy to help all our customers to enjoy a break. The only silly question is the one you don'... read more »

Brilliant

5 out of 5, reviewed on Feb 03, 2017

Booked online for Whitsunday Apartments, Hamilton Island. Questions and queries made over the telephone were dealt with very efficiently, and email inquiries were responded to promptly. Everything worked out perfectly, no hitches or problems. Thanks!

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Travel Online Official

Thanks for your kind feedback. We're pleased to hear you enjoyed your experience booking your Hamilton Island holiday with us. We pride ourselves on our prompt, efficient and friendly service and look forward to helping you book your next holiday.

Melbourne

  • 2 reviews
  • 1 helpful vote
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Will definitely be using them for EVERY overseas trip!!!

5 out of 5, reviewed on Feb 01, 2017

TravelOnline aided me in every way possible in booking our first overseas adventure to Fiji and they could not be more helpful or more attentive. We are absolutely stoked with the deal they got for us and their exemplary service. Initially when I didn't really know where I wanted to go or when it was absolutely no trouble for them to send me a million different quotes for different hotels and different times!! And they replied promptly and politely.

I would have no hesitations in recommending TravelOnline and more specifically Rebecca Ross for any overseas trip.

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Travel Online Official

Hi Eliza, Thanks so much for the glowing review. We're so glad that we could make booking your first overseas trip easy. We pride ourselves on our competitive pricing, prompt service and the expert... read more »

Saved time and money!

5 out of 5, reviewed on Jan 30, 2017

Love the instant quote feature on the website! Have recently booked two trips through Travel Online and it's always easy, quick and cost effective. Have used the website and also spoken to a consultant on the phone and in each case the query was dealt with promptly and efficiently. Love the many bonus offers that are linked to many of the quote options. Enjoyed a fabulous massage in Phuket. Transfer companies used are very professional. Fabulous service and assistance in dealing with airline when one of the flights was cancelled at late notice. Definitely recommend Travel Online to everyone!

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Travel Online Official

Thank you for your kind feedback and such a detailed review. We pride ourselves on our user friendly website as well as the prompt and friendly service of our consultants. We're pleased to hear you... read more »

Verified Purchase

Fiji 1 week of holiday bliss

5 out of 5, reviewed on Jan 29, 2017

We booked a 40% off special online to Fiji for the family. Due to a changed flight schedule, Virgin Australia contacted us, so we had to change our days and flights, but Travel Online facilitated the change so that in the end we ended up with better connections than originally booked. Thoroughly recommend their service and value for money! And the hotel was great!

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Travel Online Official

Thanks so much for your kind review, we're so pleased to hear that you enjoyed booking with us and had a great holiday despite a little hiccup with Virgin. The benefit of booking with a trusted tra... read more »

Good all rounder

4 out of 5, reviewed on Jan 29, 2017

I booked travel insurance and cheap accommodation online with added bonus of transfers to and from the resort and an 80 minute amazing massage. I booked the accommodation first and later added insurance which was no trouble at all.
The service was very informative all round

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Travel Online Official

Hi Leah, thanks for the positive feedback. We're so pleased to hear that you enjoyed booking with us and that the whole process went smoothly, including adding your travel insurance. We look forward to helping you book your next holiday.

Wollongong

  • 1 review
  • 1 comment
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All we had to do was turn up !

5 out of 5, reviewed on Jan 28, 2017

Thank you for a great trip to Hamilton island . Your help and quote was that great ,we were able to afford to stay a bit longer than we expected which was great .
All my enquiries and changes were attended to quickly and efficiently .
Thanks Rebecca our holiday Was perfect .

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Travel Online Official

Thanks so much for your kind words! We pride ourselves on our prompt and friendly service, the expert advice of our consultants and some of the most competitive prices online. We're so pleased to h... read more »

Thank you .

So quick and easy

5 out of 5, reviewed on Jan 28, 2017

We have booked several holidays with Travel Online. The quotes are often the cheapest available and I love the instant quote feature. The staff are friendly and helpful when you call to confirm and book too. We will definitely use them again.

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Travel Online Official

Hi Kylie, Thanks a lot for your kind words. We pride ourselves on having some of the most competitive prices online and have worked hard to make our website as user friendly as possible. We're so p... read more »

Thanks so much

5 out of 5, reviewed on Jan 28, 2017

Thanks so much for your help and asistence in my first trip around Quesland
Everithing to much beautiful, differents places and lovely people.
Many hugs and to much kisses for Paula

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Travel Online Official

Hi Jose, thanks so much for your kind feedback. We're so pleased that you enjoyed your experience booking with us and your first visit to beautiful Queensland. We look forward to welcoming you back... read more »

Verified Purchase

A company with professional people

4 out of 5, reviewed on Jan 16, 2017

Even though i had a few problems at the beginning, more professional people at the company took control of the situation and did their best to help us arrange our cruise plans. Especially Amanda is very professional, who seems to have strong work ethics. I recommend this company to everyone but please make sure that you are at the right department when you are booking your tickets/reservations.

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Travel Online Official

We apologise for the bump in the road at the beginning, but we appreciate your patience while we got things sorted for you. Thank you for your kind words, we'll be sure to pass on your feedback to ... read more »

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Questions & Answers

I wish to travel to phuket for 6 weeks however there seems to be a 30 day limit. why is this? can this be changed?

asked on Jan 18, 2017

Answer this

Travellers with a current Australian passport valid for at least 6 months can travel in Thailand for up to 30 days without requiring a visa. This is a restriction imposed by the government of Thailand. If you want to stay longer you will require a visa. Visas can be obtained from the closest Embassy or Consulate of Thailand prior to departure. Information regarding visas change frequently so contact an Embassy or Consulate of Thailand to ensure the information you have is correct.

can you inform me if web jet exclusives is a reputable interne travel service

carole asked on Jan 15, 2017

Answer this

Hi Carole, Webjet is actually a competitor of ours so we are unable to comment on their reputation. We are able to assist you with booking your holiday and would be happy to help. Feel free to give us a call on 1300 883 887 or email info@travelonline.com

I have almost booked an independent 2 week walking tour to Japan in October 2017 for myself and my husband. I need to organise flights from Hervey Bay, and on the return trip stayover in Singapore for 3 days to relax a bit. Is this something you can help me with? Thanks in advance

Janita asked on Dec 22, 2016

Answer this

Hi Janita, We can certainly help you out with this. Please send all the details (including travel dates, number of passengers and any preferences you have for hotels and airlines) through to info@travelonline.com or call 1300 883 887. One of our experienced consultants would love to help arrange all this for you.

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