1,428 reviews
This was our second time booking through TravelOnline, and on both occasions they have been wonderful to deal with. Even when we needed to escalate an issue following changes made by the hotel, they were helpful and professional throughout. It’s reassuring to know you have a team willing to assist when things don’t go exactly to plan. We’ve been… Read more · 1
really happy with their service and will definitely be using TravelOnline again for future holidays. Highly recommend!
- +7
Awesome hotel that caters for everyone, families, couples, young, old, luxurious stay with all the things you expect for a beautiful holiday experience! Staff are friendly and efficient and nothing is too much trouble! Show details · 1
- +6
We recently booked our holiday through TravelOnline and the entire experience was amazing from start to finish. The package offered exceptional value, with so many inclusions that made the trip stress-free and enjoyable. The inclusions were outstanding, covering accommodation, transfers, flights and additional extras that we may not have… Read more · 1
considered booking ourselves. Everything was well organised, and it was reassuring to know all the details had been taken care of before we arrived.
The resort exceeded our expectations, and the added benefits included in the package made the holiday feel even more special. TravelOnline provided clear communication throughout the booking process, and the itinerary was easy to follow.
I would highly recommend TravelOnline to anyone looking for a seamless holiday experience with fantastic inclusions and excellent value for money. We had an unforgettable trip and will definitely be booking with them again in the future.
⭐⭐⭐⭐⭐ 5/5 Stars – Amazing value, fantastic inclusions, and a truly memorable holiday experience.
Reviews with attachments
Have used multiple time and seamless every time. Will keep using their services. Show details · 1
- +1
Our third tripled booked with Travel Online and once again a perfect trip booked through Kristy. Everything went to plan, great upgrades. Show details · 1
I would book through them next time, was very easy Show details · 1
- +2
Easy way to book a holiday with a few little extra treats. Stress free, just show up and enjoy Show details · 1
- +1
We booked Double Six luxury hotel on travel on line and they were amazing, the hotel was beautiful over looking the beach. With our deal we got 2 dinners and the restaurant were amazing. We had airport pick up and drop of all hassle free. We will be using them again. Show details · 1
Have used Travelonline for two separate holidays and both times everything was perfect and exactly as promised. Hassle free bookings with so many inclusions. Show details · 1
Absolutely one of the best organised holidays we have had. Travelonline exceeded our expectations to Bali. Show details · 1
- +7
Travelonline, put together a great deal to Kamala Beach (Sunprime resort) We loved every minute. Great trusted team. Show details · 1
Just got back from an amazing trip and had such a great experience booking everything online! The process was super easy, with plenty of options and clear information to help make decisions. Everything went smoothly from start to finish, and it really took the stress out of planning. Highly recommend for anyone wanting a hassle-free travel experience! Show details · 1
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Travelonline is so easy cheap and reliable. We got a better deal than anywhere else when you consider included transfers and free day tour. Show details · 1
Additional INFO as requested Reference TOCS392806 BOOKING NAME: Kocic/J Mr/D Mrs Travelonline agent: [Name Removed] We dealt directly with the Resort management in relation to Apt. 307 and requested room change as this was most direct method at time. We raised the concern upon our return home. We are not sure whether we would book through… Read more
Travelonline again or recommend. I trust the above provides more information and feel free to contact me if any concerns or queries for Travelonline.
Irikiki resort was average the apartments block we were booked in right next to heavy construction, be aware of end apartments. We had to spend alot of time getting management to move us to a quiter villa.
- +1
Great service. Great suggestions and trustworthy. Thank you very much for helping us with an amazing relaxing holiday. Show details · 1
- +1
Easy Travelonline’s communication was exceptional. The holiday accomodation offered is of a high quality and also value for moneys Show details · 1
AMAZING experience- thank you Travel online and Emma B! All the hard work done for us Show details · 1
Latest follow-ups
- +7
We booked a holiday to Vanuatu through Travel Online and I must say it was a breeze! From the moment we booked and paid until we touch home base again was perfectly organised. We stayed at Breakass in Vanuatu [ which now changed to The Beach].… Read more · 1
Perfect setting , very friendly staff and being an adults only resort it was very peaceful. Our arrangements from the airport to the resort and back was handled by Travelonline and there was no hiccups at all. We will certainly book with them again being a trustworthy company we can trust.
Follow-up · Being an adults only resort there weren’t really activities. There is a swimming pool and kayaks and stand up boards one could use. A village tour was organised as well as a traditional cooking class. The food was really nice although a limited menu but everything very tasteful. The booking process was very easy and straight forward and the best… Read more
- +3
Great package deal for a 7night stay at the Shangri-La Fiji. Communication and response to any questions was prompt and the entire trip was seamless. Would have no hesitation in using TravelOnline again. Show details · 2
Follow-up · Flights and transfers all seamless, we even had an upgrade and the included day at Malamala was unforgettable ❤️ Our inter connecting rooms made it perfect for a family holiday and the views were wonderful. Despite a little rain there were so many attractions at the Shangri-la; snorkelling & Fire Feast amazing! Ecotrax was nearby.. a must do when in Fiji.
Booked 7 day trip to Thailand (1 hotel) in 2024 & almost 3 weeks toThailand in 2025 (2 hotels in Patong & Khao Lak). Service was great, booking easy, accommodation impressive and transfers to and from airport/hotels very smooth. Thank you Show details · 1
Follow-up · Wonderful 7 day trip to Vanuatu in Dec 2025 (Efate - Breaker's Resort Port Vila). Booking was easy, travel went smoothly & accommodation was fabulous.
Positive reviews
We are happy TravelOnLine customers because we have booked holidays with them on a number of occasions and have always got great value for money holidays at good quality locations. Would recommend them. Show details · 1
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Booked a holiday to Vanuatu with Travelonline. The package deal was amazing and didn’t have to pay the full amount straight away. Would definitely book with them again in the future. Show details · 1
Amazing service, perfect holiday packages to venues that rate so highly in my experience that I'm shocked that they are such great value. This is our second holiday with TravelOnline and it was perfect again. This business deserves your money as this is how things done right actually are. Show details · 1
Negative reviews
I have used them for a few overseas trips. Two in the pipeline and they will only take a credit card, current fee $44.00 Am prepared to pay the full amount, Asia plus a Christmas cruise by direct bank transfer but now all cancelled as I object to these credit card charges. I am a cash person only after being charged $88.00 to upgrade from peasant class to business class on a recent flight. Show details
Hi Gavin, Thank you for your feedback. We're sorry… Read more
Don’t request a quote- just book a deal if you see it. I enquired about a property with this company when I saw a deal that suited my family. When speaking to them they then told me they would speak with their manager and call me back tomorrow. I then rechecked the website the same day to see they had changed the deal after me contacting them and… Read more
no longer would honour the quote as it was an “admin error” which defeats the purpose of a quote. Apparently if you book straight away they have to honour it- I could have saved them multiple people booking at that price yet they still wouldn’t honour it.
Hi Casey, Thank you for your message. I can see… Read more
Honoring Advertised Prices – Really dissappointed when questioned their promotion on line and wanting further clarification of prices. Told there was an error from their "Promotion" Department and they wont honor what was advertised! Wont ever be booking with this lot again.... Show details
Hi Linda, We’re very sorry to hear about your… Read more
Recent reviews
Just completed the first of 3 holidays through TravelOnline and could not be happier. Our consultant was just so helpful and any questions we had she answered very honestly and accurately. Well done Kimberley. We will continue to use TravelOnline for further bookings. Show details · 1
This was our first time using this company and we were very impressed. Excellent communication and very professional service. The trip to Bali went smoothly and we could not find fault with anything. Will definitely book another trip through TravelOnline. Very happy! Show details · 1
Another fabulous holiday booked with Emma at TravelOnLine. We loved our holiday in Raratonga, Cook Islands, & everything was organised efficiently & effortless for us. Will happily book another holiday with this great travel company Show details · 1
Hi John, Thank you for taking the time to share… Read more