Best Booking Services

Emma R was absolutely wonderful! everything was so easy and different recommendations! booked in and information for emma passed onto our other travels to schedule in! Show details

Sudipa she provided good service to book a ticket great experience and customer service

As always Carl has the ability to connect real life experiences with his comedic genius and teaches us all to laugh at ourselves

We have taken many trips with Odynovo and Nikki Xia always did a wonderful job organizing the trip for us. Her attention to detail is second to… Read more

none. The trip was always well organized, full of adventureres. The hotels were always beautiful and in great locations. She helped us with trips to Vietnam, Cambodia, Singapore, Malaysia, Egypt, Jordan, Peru, Greece and Turkey to name a few. Great job.

Today I booked a tour over the phone. I was very impressed with the service I received and your consultant Isabella Summers. She was very… Read more

informative and efficient and very pleasant and patient. I would certainly recommend her and your company. Christine McCall

If I could do zero I would. I found the agent pushy ringing multiple times a day. I ended up having to block the number. It has turned me off using flybuys travel

Very smooth process with lots of useful information provided by Sarah. Show details

The mystery picnic was fun. We really enjoyed this unique experience and were lucky to choose a quiet day ( a Wednesday) so the retailers had time to… Read more

chat and talk about their wares. There were lots of interesting snippets of information about the areas we visited. Venues we hadn't visited before of known of, were discovered. A pleasant day was had and recommended.

Booked 2 cruises with Amy got good price deal. Will definitely book with clean cruising again.

We loved staying with you guys as we prepared to celebrate our daughter’s wedding. Location was spectacular and so relaxing. Will definitely be back. Show details

Just completed the first of 3 holidays through TravelOnline and could not be happier. Our consultant was just so helpful and any questions we had she… Read more

answered very honestly and accurately. Well done Kimberley. We will continue to use TravelOnline for further bookings.

16 Day Best of Japan trip. The driver Deagou? Was first class . His driving skills were impeccable . You would never feel him accelerating or… Read more

breaking -so smooth. Great for those that tend to get motion sickness. Our guide Edna was exceptional. She worked 24/7 assisting, guiding, making suggestions and keeping everyone informed about each section of the trip. This was all done with humour and knowledge. Thanks to both the group had a wonderful experience getting to know Japan.

Scam Alert — save yourself the stress and money and avoid this company. I was manipulated into paying thousands of dollars after being promised… Read more

there were “plenty” of hospitality and ranch jobs available in Canada for the summer season. Once signed up, I was upsold expensive flights and insurance, only to later find the exact same flights online for hundreds of dollars cheaper. It's now been six weeks and nothing has come from the job search on their end, I have proceed to look on my own and have secured a job within a week (there is heaps of jobs out there!).

The biggest issue is that there is no clear timeline or guaranteed outcome, and everything they charge you for can easily be done yourself. Their terms state that if they cannot provide you with a job by the end of your initial hostel stay, you are eligible for a refund. Despite this, they have refused to refund my money and have provided no clear solution or way of honouring their agreement (see attachment below).

I have now reported the company to the ACCC in Australia, and if anyone else feels they have been misled or scammed, I would strongly encourage them to do the same.

DO NOT BOOK WITH CRUISE GURU We booked 14th January 2026 for $8945 and was told it is the best rate Today, 20th May the same trip is$6900 ($2045 cheaper) The trip is not until 26th September but we had to pay in full by the 2nd May Show details

I recently had the pleasure of taking the Classic Vietnam Small-Group Tour. I could not recommend this trip enough! From the initial booking to our… Read more

flight home everything was wonderful. Our various accommodations, the very comfortable coaches, the guides (a special mention of Mr Son, our guide in Central Vietnam, who was exceptional), the internal flights, the culinary experiences, the cruise on Ha Long Bay and each of the places we visited all made the experience one to remember. The trip left us wanting more and wanting to visit Vietnam again. We are already planning our next tour with Holiday Max. PS The only one small hiccup we had was applying for our Visa. After much exasperation with various sites we found it much easier to go direct to the embassy in Vietnam itself. (Just a tip for future travellers.)

Avoid this company at all costs! We booked their Vivid Sydney cruise for a weekend night out, and it was an absolute nightmare. The logistics and… Read more

event management are a complete joke. Our original booking was for a 5:00 PM departure. At the last minute, they pushed it back to 6:30 PM, and then ultimately tried to force an 8:30 PM slot on us. Because they were completely messing us around and shifting the goalposts, we refused to accept the 8:30 PM slot. To make matters worse, they changed the departure wharf entirely and left us completely stranded. When we confronted them, their pathetic excuse was, "We sent you an email." Who on earth sits around checking their work emails early on a Saturday morning before a weekend night out?! If a company is making drastic, last-minute changes to an event time and location, common sense dictates they should send an SMS text message so the customer actually sees it before traveling. This wasn't just a single mistake, either. I met over 10 other angry passengers standing at the wharf who were facing the exact same issue. All of us had our 5:00 PM slots messed with, shuffled around, and were ultimately turned away and left standing in the dark. This raises massive safety red flags. If a commercial marine company is so incompetent that they cannot manage a simple time schedule, don't know how to properly alert their customers, and strand groups of 10+ people at a time, how can anyone trust them to follow strict marine safety regulations on a dark, crowded harbor? A basic refund does not fix the stress, the wasted fuel, the expensive city parking fees, and a completely ruined weekend. Stay far away from All Occasion Cruises!

We recently booked a package through MyFiji and overall had a really great experience. The package itself was good value and made our Fiji holiday… Read more

easy and enjoyable.

The only downside was an issue with the $500 dinner voucher, which was quietly removed from our quote when we added an extra night to the booking. Unfortunately, we weren’t informed that the voucher had been removed and didn’t notice at the time because it had always been included as part of the package.

When we raised the issue, it unfortunately wasn’t handled very well and took months to reach what should have been a simple resolution. The follow-up customer service was disappointing and left us feeling a bit let down. They could never answer why it was removed and kept delaying responses probably hoping we would let it go. We raised it at the resort and even they were shocked it was removed as everyone on that package had it.

We would probably use MyFiji again, but we would triple check everything.

Another brilliant stay at Beach House Coolangatta. Staff helpful and friendly. Room clean and views superb. Plenty of activities restaurants and bars. Very easy to get about. Buses handy. Loved our stay thank you. C & I Show details

I booked an expensive tour but realised it was for the wrong date and had to cancel. I emailed straight away but their terms and conditions state… Read more

there is a 10% cancellation fee. Greg in the customer support team helped me with this promptly so I have gone from a disgruntled customer to a returning customer.

Please don't fall into the same trap as us. Our July 2025 booking and deposit (cruise, flights, accommodation for an October 2026 trip) led to an… Read more

invoice that clearly, boldly stated that payment of balance not required until June 2026. In January, the story changed. We were now required to pay a further deposit of $12000 immediately to secure our trip and, by the way, our flight costs had increased by a total of $4800 despite initial assurances that the quote definitely covered our requested flights. We cancelled in January (9 months ahead of planned trip) and were informed that a $1000 penalty would apply, and that the balance of our deposit would take up to 12 weeks to refund. This despite assurances from the actual cruise line, the airlines and the accommodation venue that any cancellation that far ahead would not, from them at least, require a penalty. We regard ecruising's approach to be classic bait-and-switch misleading advertising and have lodged a submission with the Australian Competition and Consumer Commission accordingly.

Australian Escapes organised our trip to Japan, including internal flights and Bullet Train tickets in Japan. We had a great holiday. They spent a… Read more

lot of time organising and changing our itinerary to come up with exactly what we wanted before we left. We had no problems with any of our flights, Hotel accommodation or train tickets. Australian Escapes provided us with a printed copy of all our travel documents and also a digital copy that we could access anywhere, anytime. They organised our travel insurance and even provided us with an emergency number that we could phone them with if we needed to, but thankfully that was not needed. They also provided us with a lot of tips about the Japanese culture for a great holiday in Japan, and places to see if we wanted to add them in while we were away. A professional well done job.

Have just used Aunt Betty's online chat functionality from "Manage Booking" and found the service quick and helpful. Thanks Lester for helping change my contact details. Show details

22 Day Magnificent China Tour was fantastic. Shout out to our guide Aaron who was an amazing guide

Booked Rainbow Beach and Kgari through Peterpans, epic trip highly recommend Show details

Amy was very excellent guide. Very knowledgeable and professional. Very well spoken in English. Local knowledge and pride in the city. Overall excellent experience! Show details

I complained about the cleanliness of this property to Professional Holiday homes and was offered a $200 credit to stay at the same dirty holiday… Read more

house.... Not really a 'gesture of goodwill'. The place is crawling with cockroaches and littered with cockroach poo all through the kitchen and bathroom. There were dirty underpants outside, the gate was off its hinges and the door couldn't be accessed as it the screen for the code was so scratched. I paid more for what looked like a 'nicer' place than others in the area. Its not. Go for something cheaper.

This is the response from Professional Holiday Homes after I had raised concerns during my stay. I will never book with them again.

Thank you for your feedback regarding your recent stay. We have reviewed the concerns you’ve raised. We acknowledge that some aspects of the property presentation and maintenance did not meet the expected standard, particularly in relation to cleanliness and the items you noted. These matters are being followed up internally with our housekeeping and maintenance teams. In relation to the fire pit, this is a seasonal feature and is only available for use between May and September. As your stay was in April, it was not available during your booking period. We also note that concerns are best raised during the stay so our team has the opportunity to attend and resolve them promptly, in line with our Rental Agreement. As a gesture of goodwill, we would like to offer you a $200 credit toward a future stay at this property. Please note that this credit is valid for use at the same property only.

We really enjoyed the planned tours and the small buses. The drivers were great and we had a hoot of a time.

Ben was a pleasure to speak to on the phone and made booking in the tour very easy. Show details

Update- [Name Removed], from Phil Hoffman Travel, contacted me after I posted the review before. They tried??? Nothing they can do. We paid for the… Read more

more expensive interconnecting rooms, no rooms. Once the mistake is made and it is re-sold, it is gone. Bad start to our holiday. Terrible! Very disappointed.

Original review:"Not happy. 1 week to go and we are all stressed before travel. I went in months ago specifically to book interconnecting rooms on Disney for my 5yo and 7yo. All booked, rooms assigned, and paid for. Another person wanted to join us, so I said ask him to ask agent if that is possible.

Now, no interconnecting rooms and nothing. 1 week to go. Not happy!!!"

Freshwater but No Freshair – Ultiqua Freshwater Point Resort Broadbeach Waters Visited a family member for a week Lovely Broadbeach But not here They advertise it as Smoke Free… Read more

Well it is far from Smokefree Really gone down in standards since my last visit Nothing like it use to be Enhaled Cigarette smoke and other substances Had to shut all doors and windows every day Qld changed the laws on smoking in Strata How can this still be happening Smokefree what a joke You wouldn't get away with smoking at any other resort or hotel on the Gold Coast