Wertheim W3030T

Junk – This is the greatest piece of Junk we have ever owned. Worse still it is expensive junk. I wouldn't recommend this product to anyone. The body of the machine is heavy and difficult to maneuver. This is not a vacuum that a frail person could use. My wife is not able to use it. Heavy, hose keep falling off except when you want them off and then they are stuck tight, Junk

This is the Worst-heim!! – The salesman at Godfreys in Bunbury, WA persuaded me to buy this machine... 'My wife loves it'... (I figure now it's because HE didn't have to use it!) His ravings sadly suckered me in and I bought this overpriced piece of junk. The power head function rarely works due to some faulty connection, of course after warranty period. I would never ever… Read more

buy this again. The only thing I liked was that it looked like Darth Vader. So we got to call it the 'Dust Vader.' That's it. Overpriced, the power head malfunctions; the accessories lid snapped off now all the bits fall out.

Wertheim? Never again! – I had my Wertheim 3030T for 5 years. What a hunk of over priced junk! It constantly overheated and needed a little rest before it would work again. The power head broke 3 times and the wand was replaced once. The latest repair quote was over $200. Yesterday I bought a Sebo K3 Premium as recommended by Choice. So much better! Absolutely Nothing! Over heating and constantly needing repairs.

Way overpriced and badly built – We had one for about 5 years, during this time the compartment door broke off, the head started spinning freely, and finally the handle broke apart. It's not very ergonomic either, the attachment of things is rather counter intuitive. The one bad thing was the rug-cleaning head. But for the price...I'd have given it 3 starts if it was $200. As… Read more

it is, it's rubbish.

Get a Miele cat & dog, you get much more for half the price. It was cleaning well, especially the motoric rug-cleaner head. Expensive, falling and braking apart, not ergonomic, not well designed nor manufactured

Piece of overpriced junk – Went to Godfreys to purchase a top of the line vacuum cleaner. Salesman led me to believe I was buying a Rolse Royce of a Vacuum Cleaner. Paid over $800 for a $200 vacuum cleaner. The vacuum cleaner constantly falls to pieces, extension locks up, catch on the lid has broken off, turbo head cable has broken off, the list goes on and on. This vacuum… Read more

cleaner is a lemon. Stay away! You can get better vacuum cleaners elsewhere for $200. I will never go back to Godfreys again.

do not buy wertheim – I purchased a wertheim 3030 approx 3 years ago and have had 3 replacement heads and rods also it over heats and all of the repairs have been at my own expense....now both the bag and utensil doors r broken and i have been informed by the people in godfreys that they no longer have the parts to fix this model i paid 800 dollars big waste of money...... it does clean well when working bad construction everything breaks bad service

Terrible – During the warantee period, the main motor burned out. It was fixed. After warantee expired, the vibrating head motor failed, the light failed, the electrical connection on the main handle failed, plastic parts failed, the hose connection to the main unit failed. The vacuum gets very hot. This product is full of faults. Every time you get… Read more

anything fixed it costs $80. The replacement bags and filter are expensive too. Do not buy, it is a faulty product. Good suction, cleans carpet when it works Not reliable, full of faults and requires fixing often.

It caught fire – Rubbish the hand piece and vacuum unit caught on fire. We moved over seas and our vacuum cleaner stayed at my brother in-laws place. My brother in-law also had a wertheim only difference his was bag less. One day his wife was vacuuming and the power head on theirs broke down for the nth time in the couple years they've had it for. So she borrowed… Read more

ours and after a while she put the hand piece down to move something when she turned around the hand piece was on fire. Luckily she was next to a door so she put it outside and immediately unplugged the vacuum cleaner from the power point. Next thing she knows the whole vacuum cleaner unit is on fire. For a top of the range vacuum cleaner highly recommended by Godfreys salesman to me this is a poor effort. I would expect 10 years service not a fire after about 2 years. excellent machine when working caught fire after 2 years extremely dangerous

I hate this machine so much! – This would have to be the worst purchase I have ever made. It just doesn't work. On average I can use it for 5-6 minutes until it overheats and dies for several hours. It doesn't suck up the dust and dirt- just clogs up and blocks up. The plastic catch broke and so it doesn't close properly. The powerhead has been replaced twice. sometimes it actually blows dust back into the room. Expensive, unfixable.

Bad – Overpriced piece of junk. It's poorly designed, too heavy, unreliable, and can't be disassembled with anything other than extreme force. For a vacuum cleaner that cost more than a grand, I should have had it for life. Now I don't even know what to do with it. It's useless. When we first got it, it was a very powerful vacuum cleaner and the power… Read more

head worked well. From the start it was impossible for anyone but my husband to disassemble. So if I wanted to remove the head to change or get into corners I couldn't. It was much too tightly put together. Then, within a couple of months, the power head stopped working. This was because the pins in the connection between the wire for the powerhead and the machine became bent very easily, due to poor design. We got it fixed and it worked ok for about a year. But then we noticed that it wasn't sucking properly, and pretty soon we realised that it needed to be "de-clogged" every five minutes. In other words, it became 100% useless as it would clog up almost as soon as you started using it. Then the powerhead broke again! Given that this machine was more than $1000, and Choice had recommended it as one of the best on the market, we are far from impressed.

Piece of Junk – Piece of junk machine! Has been cheated by Godfrey's salesman claimed that is top of the range vacum! I rather used the old Electrolux vacum, it last more than 10 years! Until not working properly & decided to get a new vacum. But paid over $800 for this junk machine! Everytime used must have a problem. Very Noisy, Made of cheap plastic, breaks… Read more

easily, Always overheats! Never ever go to Godfrey's and buy any cleaning products anymore!

Very expensive

Do not waste your money!! – This is by far the worst product I have ever purchased. Also sold to me as a top of the line vacuum by Godfreys salesman, it has broken down over and over again in the two years we have had it, and finally caught on fire this morning while I was vacuuming. Not just sparks or smoke, actual flames coming out of it while my children were in the… Read more

room. I am taking it straight back to Godfreys yet again and also lodging a complaint with Fair Trading and the ACCC. I am ampalled that this piece of rubbish is still on the market.

Expensive, broke down within months of purchase and has had the same problem repeatedly. The final straw was is catching on fire.

Junk in a Nice case – I paid 850 $ for the Wertheim 3030T it is a junk machine with faults galore ;I cant believe the easy life it has had and just made two years service and Godfreys dont want to know you It was overpriced and oversold as top of the line top of the Crapheap I would sat Constantly tipping over blocks on any thing it is absolute rubbish and the Company should be ashamed of themselves never ever deal with them they are liars and cheats.

very ordinary – Bought from Godfrey's at Cambridge Tasmania, had nothing but problems with it, always overheating and has now burnt out. The service from Godfreys was not existent, even rude at times when i returned the side plastic extension that had been recalled they didn't even take my particulars correctly. Won't shop there again expensive and not efficient

W3030T - Biggest Waste of Money - do not buy – We were talked into this cleaner by Godfrey's, who described it as the best cleaner on the market. They couldn't be further from the truth. The power head broke just outside of warranty literately only a week outside and then not long after the adjustable/retractable arm broke too. Whilst the machine itself is noisy and rolls over easily, it is… Read more

now next to useless without a power-head or vacuum arm that is in working order.

To replace the head/arm it is over half the cost of the original price of this machine anyway - and would be far better off buying a new brand that is bag less - with no ongoing coasts to buy bags (that were often out of stock). We will also never shop at Godfrey's again for that matter too. When the power head did work - it had good suction - but it didn't work for long. Expensive to purchase, bad warranty, poor after purchase service, broke easily, expensive to replace parts

Godfrey's should be ashamed - Overpriced piece of rubbish to bolter their bottom line – I would have expected at least 10 years service from a $799 machine but this piece of rubbish has been no end of trouble. The Godfrey's salesman took me stright to this machine and hailed it the "Rolls Royce" of models - failing incidently to mention it was their own brand. Fancy marketing a worthless piece of rubbish to their loyal customer… Read more

base.

I am sick and tired of the problems with the powerhead and flysy delicate cabling. Its tips over all time, regularly overheats despite my constant attention to clearing blockages.

Not a good long term strategy for client retention Godfrey's! Works well just out of the shop Breaks down all the time, overheats, overpriced, no manual (other than a 3 page sales flyer)

What power head ? – I bought this machine from Godfreys Hornsby ( its godfreys own brand of vacuum) and whilst it sucks fabulously when the power head is working, it has been a real dissapointment. Within the first few months the power head stopped working and I constantly had to twist the unit to to the side and back hoping the connections would reset, I took this… Read more

back to Godfreys and after three weeks finally got the machine back and within weeks the head stoppped working again. I returned the machine again and got a replacement head which seemed to solve the issue... but not for long.

For $600 this machine is a real dissapointment. I guess the ads are right, I should have bought a Dyson ! fabulous suction, big roomy bag Tips easily. The power point protrudes from the machine so if you store it upright the prongs on the plug bend making it harder to plug in. The unreliable power head.

Waste of money – Certainly didn't get my money's worth out of this machine. The power head cord broke after two years. To pull the extension hose away from the handle it takes two people, the hose attachment to the cleaner has now lost its grip and pulls out when pulling the vacuum along. The metal part of the extension broke and I had to buy another only for… Read more

the second to break where it doesn't grip and slides when vancuuming. $70 waste of money for the spare!!! The plastic lock used when replacing the bags has broken. The cleaner itself is heavy and tips over. When buying this machine I asked if it lost its suction when the bag began to fill and was told, no. It does, when a new bag is put in its suction is increased.

Everything.

The biggest lemon i have ever been sold!!!!!!! – We were told by Godfreys it was an amazing unit. We use it purely for domestic reasons only.The first time it was sent for repair was due to the plug falling off .Godfreys sent it back with a new power head but no plug still. When i rang to ask if they checked their equipment before sending back they were adament they had .They had no answer when… Read more

i said they couldnt have as it was sent to them to have a plug fixed and still didnt have one.Next we had a broken power head, a broken belt.. Then a year ago the motor blew we paid around $300 as the warrenty was no more. Now a year later the motor has gone again and once again godfreys have not done the job correctly we picked it up and yet aGAIN I WILL HAve to complain for a job not done properly. unreliable piece of junk!!!!!!! bad product bad servicing

Terrible – I think maybe we will just get a cheap Volta next time. To hell with the manufacturers of this poor product and to Godfrey's for selling it. Very little (I wish I could've put 0 stars but the rating thing wouldn't let me. The adjustable arm broke very soon outside of the 12 month warranty. The plastic piece concealing the power cord to the power… Read more

head broke next. Now the power head doesn't work (I have read about bad connections so maybe that is the same deal here). Now the adjustable arm doesn't lock in place. My wife just told me this was a $700 vacuum.

Bad – I was talked into this cleaner by a sales agent who did not listen to what I needed as a domestic cleaner. I have found it heavy, awkward to use, bulky to get in and out of car, and turbo head does not perform well on deep pile carpet as it keeps stopping. Constant cost of bags, filters and belts makes it a ongoing expense, not to mention that… Read more

the plastic height adjustment clip broke within a couple of months. Biggest waste of money. suction. cost, heavy, noisy, rolls over easily.

Terrible – In first 12 months have had motor replaced, over heats and burned out,and don't have a lot of carpet more hard floor. belt in turbo head replaced, wand cracked and replaced, plugs for turbo head continually fall out while vacuuming replaced and it still cuts out with new "improved" attachment. excellent service from godfreys

Terrible – We live in the country and bought this unit on a visit to the city. The second time we used it the main suction motor burnt out also melting the after filter. Thoughly discussed with the product the little throw away $90 units kill it, On the next trip to town we will take it back and demand our money back, pathetic. Dennis Dont really know yet as we havent gave it a good workout. The sales wrap about the performance of this unit

Terrible – I just feel cheated out of $600. You would think investing this sort of money on a vacuum cleaner the life expectancy would be at least 10 years or more. I sometimes feel as though I could have spent $100 on another vacuum cleaner and been better off and it would still be working today. I too was accused by Godfreys that it must have been the… Read more

way I treated the Werthiem, but I don't understand how there could be some other way of vacuuming your floors besides pushing it back and forth. If there is please let me know. My house is also half carpet and half hardwood flooring. Extremely disappointing. Will never buy this brand again. Yes, it is powerful.

Yes, it picks up dirt.

Yes, the powerhead is great with pet hair.

When it works! The powerhead is quite heavy, and as written in a previous review the unit doesn't turn well and upends itself. It has been back in for repair at least 5 or 6 times under warranty ranging from no power to the powerhead, to cracking of plastic on power head where it connects to rod, also around the handle on rod(later advised because the plastic used was made of recycled material), to powerhead not working on pulling only pushing also. To name a few.

Terrible – I consider this cleaner a "throw away" item, and is overpriced. It is heavy to manouver and falls to pieces. I would not recommend to anyone to buy this product Great suction and picks up the pet hair easily From the start the hose bumps the powerhead connection meaning that I had to hold the hose as well so the powerhead would not stop. Then the… Read more

plastic below the handle broke and had to be glued, then the cover over the power cord to the powerhead broke, and last week the flimsy plastic clip to the dust bag broke so the dustbag cover is now tapped down. I have had this vacuum cleaner less than 4 years and is a bitter disappoinment after my Elexrolux that lasted 20years!

Terrible – I bought it and was at first very impressed, then the power head stopped working I took it back and they said the belt snapped they replaced it and charged me $32.00 then that same day it broke again I took it back the following week and it was replaced again once again they tried to charge me I refused to pay. Then a couple of months later it… Read more

started over heating another trip in for a repair and they told me it needed new filters once again charged as they said warrenty did not cover filters or belts so it has cost me $90.00 in getting it fixed. I got it home plugged it in it had no suction was spitting out dirt and then over heated again. I am very dissapointed I was told I was buying quality and I got something that is worse than the one you get at the reject shop. When it works it works well The fact that it spends more time getting repaired than you actually get to use it.

Terrible – I WAS SATISFIED WITH THIS MACHINE UNTIL THIS BASIC PART WAS UNOBTAINABLE. NOW MY $600 VACUUM CLEANER IS TOTALLY USELESS !!!!!!! Good suction Impossible to obtain parts. When I threw away a full bag I accidently threw away the cradle that holds the bag into the machine. It is IMPOSSIBLE TO BUY A REPLACEMENT and my machine is only 2 and 1/2 years old. $600 down the drain for the sake of a small part. Light on power head broke within weeks.

Terrible – Complete waste of money. Great when it works but dont be fooled. you will spend more time going back and forth to Godfeys to get it fixed. When it is working it works really well especially on carpet. Very powerful. We spent a lot of time and money getting it fixed. if one part of it was working then another part wasnt. I would never buy one… Read more

of these again and feel cheated that we paid such a lot for it in the first place and then also each time when we had to get it fixed.

Terrible – The wire that drives the powerhead wraps around the hose, which promptly undoes itself. Mine is now held together with cable ties just so I can do the vacuuming without having to put the hose back in 100 times per session. The power head weighs more than I do and by the time I've finished the vacuuming I'm exhausted. I repeat, do not buy this machine! The design is ridiculous

OK – This has proven to be a disappointing changeover. We have never had an issue with spending money on what we considered the best. Both my wife and I push the dame thing around a couple of times a week (are 10 to 1 her way) but after hearing her comments, and then experiencing the same, Wertheim would have to come up with the goods big time to… Read more

attract our custom. Compact and light weight. Cord to the powerhead is now concealed. No doubt a good machine relative to mechanics. Our previous Wertheim (of 4 yrs) was a masterpiece. New Hepa filters are of course the go now, so a change was due. What a disappointment, come down, let down and bad choice. Look the machine works spot on- but user friendly!-NOT.

* The 'Powerheads' power cord pulls/falls out of the main unit too easily. Should have been a bayonet/screw type fitting, and able to swivel to the short section of exposed cord does not wrap the hose and tangle.

*The main plastic handle assembly, where it spigots into the choromed rod, has been design too thin. This area is prone to cracking at the plastic weld line, and when it does- bugger. No Cigar here I'm afraid if your out of warranty.

Excellent – We have had this machine for over 3 years, I have used it every day, sometimes twice a day with two small children. Its easy and light to use and never had a problem with it. Will replace it with the same when the time comes. Excellent suction, bagsare large and do not need changing often, Powerhead is a bit big for the tight little spots.

Terrible – Godfreys advised us to purchase the 3030T as it was the ants pants of vacuum cleaners plus it was on special for $600. Initially it was a superior vacuum cleaner....... then the flaws became evident - The power lead into the vacuum cleaner falls out (now replaced with their upgraded lead / hose fitting). This remedy has fixed the lead from… Read more

falling out.

- The power head was faulty and stopped working. (6 weeks later it was replaced).

However as of late, the power head struggles as if it is loading up and nearly stalls.

- The fitting where the flexible hose meets the on / off switch handle cracked due to the heavy weight of the power head and had to be temporary glued back together.

I will be returning back to godfreys for a replacement power head as I'm still not satisfied with the performance.

A work colleague has a Wertheim 3280. The power lead that connects into the vacuum cleaner also falls out and intermittently cuts out. Another dissatisfied customer.... Godfreys once again.

To sum it up "Disappointing" especially since its supposedly built in Europe.

I will never buy another Wertheim again. Suction is brilliant. The carpet pile stands up tall. Perfect for cat and dog hair. Reliability. In 2 years of service, been in twice for repairs. Very loud unit

Power head too heavy.

Terrible – I have to take it back this week and get them to replace the hose and the handle bit that fits into the hose and the head, I dont want the powerhead replaced, Its too heavy and cumbersome. The components are crap. ..just rubbish! I wish I never bought it, I regret it.Its a waste of money! the suction is good and its compact the handle which fits… Read more

onto the hose, has a crack in it. The extendable hose wont extend anymore and I have to bend down to vacuumn the floor.The head has a crack in it. The power head broke the first time I used it.

Bad – I was looking for a power head to really clean the carpet. It did do that but not for long. When you spend $500+ you expect it to last. Would not buy again. WOuld not recommend at all. New slogan for Wertheim....Werthless I'll go back to my old dependable Electrolux. The power head was great for cleaning up soft animal fur but is too heavy to… Read more

manuevre very well. not too good on edges. Too heavy, Power head no longer works on pulling, only pushing, the motor gets very very hot and has seized up at times. This machine is only a year old! The light that came with this model was totally useless, did not point at the floor. It lit up the walls very nicely though.the light no longer works.

OK – We bought this at Godfrey's because the salesman swore on his grandmother that it was the best vacuum cleaner since sliced bread. We felt it is a bit of a mixed bag. It works very well and cleans the dirt effectively, it is a bit heavy but that is because it is very sturdily built. It has a few niggles. The first is that the stainless steel pipe… Read more

falls off the flexible hose. The head has some very sharp edges that can scratch a hard floor and the rubber wiper on the the head feel off and had to be reglued. Overall I would probably buy a Dyson or Electrolu x next time. Very strong and very sturdy machine, quality feel, sucks strongly The steel pipe falls off the end of the hose. The head scratches a hard floor if you are not careful, the rubber wiper on the head fell off. Collapsible main pipe.