Zodiac MX6

Disappointing to say the least! Purchased a new MX6 after reading how efficiently it cleans the walls and steps. Unfortunately, after less than 2 years, I needed to replace the reverse assembly module. This worked for a few months but it now gets stuck on the pool ledge. The ledge runs all the way around the pool, so regardless of where it climbs… Read more

the wall, as soon as it turns, the tracks hook on to the ledge and the cleaner stops. This is despite replacing the wheel tracks a few months ago. Wheel rotations are within the recommended limits so time to look for something better

Great – Own a robotic cleaner which was great. But annoying to put in and out. And heavy. So bought a secondhand mx6 for a try. I replaced a new direction gear. Origianly it didn't have scrubber brush. So Updated a brush at underneath if the cleaner. It works perfect. Now I haven't touched my robot over a month. Show details

Great cleaner if it wasn't for the ballrace cages degrading and breaking up – I have a 7m sized inground saltwater pool so I went for the smaller MX6 over the MX8. It was flawless in operation for the first couple of years except for the occasional clogging of the propeller by pine needles - not really the fault of the cleaner. However, after this time the unit just stopped moving. I eventually found that all the plastic… Read more

ballrace cages had broken up across the machine - the first notice of this was that the wheels were hard to turn. Once the cages had broken, the balls were free to drop out of the races and pieces of the cage would bind the bearings. (One of the 'better' wheel bearings is pictured - the others were broken up completely.) There's two sizes of ballraces used in the cleaner, being the larger 'wheel' size and the smaller ones as fitted to the drive shaft with bevel gear and the reverser assembly. So, all up this required the replacement of 8 wheel bearings, 1 track drive support bearing, 2 propeller support bearings, and 2 scrubber bearings - these 13 were the larger 'wheel' bearings. In addition, the reverser (type A for the MX6) assembly and the drive shaft with bevel gear which were fitted with the smaller bearing were also replaced. All up, about $200 worth of parts. There's wear on the tracks and clearance between the propeller and its housing which means these items may soon need replacement but that's normal wear and tear. So in summary, a good cleaner but the plastic bearing cage material is substandard for the pool environment meaning it requires substantial periodical refurbishment.

It’s grown on me – Jan 2023 - update.. I’ve been using this constantly since I purchased it. I must admit it has grown on me.. I have learnt not to watch it so intently and it does save me time as I can do other things while it’s cleaning. I’ve worked out how to slow it down so it doesn’t crawl up to the waterline and suck air. But I still wouldn’t go out and leave… Read more

it running just in case.

My sister has a Zodiac MX8 for awhile and loves it. As my pool is smaller I purchased the Zodiac MX6..only 2nd time using it but am disappointed with it. It seems to just disturb the debris and move it around rather than collect it. Very frustrating to watch. Keeps getting stuck to the same spot in the pool constantly. There is no way I would leave it unattended as it keeps getting stuck on the water line and sucking in air to the filter. Putting the hose together etc is all straight forward but the instructions to hook it up to the filter depending on your skimmer box etc are not that great. Even YouTube wasn't that helpful. I REALLY wanted to like this product and was hoping it was going to save me time cleaning the pool, but seems I do a quicker and better job. I'll keep persevering considering I just brought it and it wasn't the cheapest.

Worked for 5 mins then stuck - Design flaw inherent – After reading 6 pages of reviews with issues it is pretty apparent these units have a design flaw. Not once had any of the Customer Service team/bots actually offered a solution. Which tells me there isn't one. My issue is it runs up the walls fine, then as it is falling down the tracks get stuck on the side of the steps like it is just hanging… Read more

on the edge. I can see others have this issue. For a brand that has been involved with pools for years this is disappointing to say the least. Even the pool shop said, no cleaners can guarantee step cleaning. Wow pools mustn't have steps now! Fine but that is not the issue. Getting stuck and hanging after 5 minutes makes it useless. I am awaiting a response but pretty sure there will be no solution. As a non design person I can see easy fixes that I cannot understand why they have not done so. Even the new AX10 has a list of the same problems. If you have a pool with no steps and soft slopes go for it otherwise I could not recommend this product. No where on the sales site or Zodiac site does it so unsuitable for steps (That was obvious that I could see) Pictures show it stuck, so moved it, 5 minutes later same issue. All I want is a pool cleaner that works this is 2020 after all. Is that too much to ask!

works perfect for 6 years, still going strong – she won't suck sticks or pebbles. but pics up our small leaves from the trees in yard. pools 8x5 concrete and cleans it Cristal in 3 hours. U can see it laying tracks through the dirt. clings to the walls . yes it pops up to waterline and takes some air but filter flushes it back through. gets stuck on step every once in a while and just spins off… Read more

when it does it's turning motion. we run a zodiac compact salt chlorinator with 110 cartridge. love the mx6 so do my 2 mates. easy to set up aswell.

What a piece of crap this pool cleaner is! Wish I'd read the reviews here before I purchased it. I spend SO much of my time 'baby sitting' it, dragging it off the steps where it inevitably gets stuck, sitting it upright after it decides to have an unexplained lie down and on the bottom of the pool, it's wheels spinning uselessly. And it's not just… Read more

once or twice that this happens - it's MULTIPLE times, EVERY day. Completely useless! Do NOT buy it!!!

Disappointing product – A very disappointing purchase. Cleans well until it gets to the steps of the pool upon which time it becomes stuck and is unable to dislodge itself. I have tried all three level settings and trouble shooting etc. but problem persists. Spent $599 on a product that requires a baby sitter to continually dislodge it. I’ve got to the point where I simply turn off the pool pump to save me having to continually dislodge the cleaner. Show details

Frustrating – The MX6 is constantly getting the tracks caught on the edges and when it does when it does release it goes onto its back like a 'turtle'on the bottom and stays there. While it gets clogged frequently it is easily enough to remove and return to the water, but its like having small children in your pool, you can't take your eyes off it. I must have been expecting too much after having a Heyward for 12 years, but the MX6 unfortunately is a dud. Show details

Really Dissapointing – Really Dissapointing. When it works it does a great job but barely works. I have had for 3 months and the rubber treads constantly fall off. I put them back on and 10 minutes later they fall off again. For a $500 cleaner I would expect more than 3 months use. All previous cleaners have been better and lasted longer. I wouldn't buy again. Show details

Zodiac pool vacuum mx6 – I use to own a hayward and it worked wonders for many years (approx. 10 I think with only a couple of times it needed repairing), I couldn't afford to replace it with another hayward at the time however I wished I had of. This zodiac is a complete pain in the behind. It literally cannot run a day without it getting stuck either on a step or have… Read more

debris in the machine. I am forever having to pull it out to get the small pieces of sticks or leaves out as it gets clogged easily. I am now looking at replacing it with a hayward as we speak.

Average cleaner – I have had this cleaner for just under 3 years. Biggest problem I found was that the cleaner would coil the hose to the point it was cleaning in one spot only. The only way I was able to fix the problem was to tie plastic pipe to the hose to stop it curling up. The other problem is that it jams very easily on very thin stringy palm leaves . These… Read more

jam the impeller and shaft. Because of the spinning impellar it also tends to push other leaves away rather than sucking them up. The hoses have also recently failed with fractures next to fittings. I have found that it will work on my low flow pump if can you adjust the speed to keep it moving. When working properly it clean well. The only reason that I bought this model was the claim by Zodiac that it would work with low flow pumps. I wouldn't buy it again.

Gets stuck and does not clean – This MX6 absolutely does not clean my pool at all as it only sits sideways on my steps for the full 8 hours I run my pool. I have tried adjusting the speed. Putting a dog collar. Nothing keeps it off the step except for me knocking it off every 5 minutes. So I have just shortened the hose so it cannot reach the steps and it runs around in a… Read more

wheelie position. Biggest waste of money. My pool has never looked so bad. Has terrible cleaning power as well. Should have stuck with the Hayward I previously owned. Gave it two stars because I like the way the hoses connect.

Poor Warranty Service – Machine ran well for 18 months then the impellar on my MX6 snapped. I have tried to contact their office on 4 occassins and never hear anything more than recorded information. I've tried using the call back system but this breaks down in the middle of the process. I've tried emailing them but have had no responses. I'm beginning to wonder if they… Read more

have closed permanenently.

A shame, because the basic product wasn't too bad, but after this expereince I would never use them again.