Good coffee and good value for money. Great for those who want the convenience of an auto machine – I was considering spending quite a lot of money on a coffee machine as in our household we go through at least 3-4 cappuccinos or lattes a day. I was wary of this machine because it was so much cheaper, but after reading a few reviews (early 2011) and looking at their site decided to take a punt.

We have had the machine since June 2011 and other than a minor problem with the milk frother (which we discovered was our fault for waiting too long to flush it out after using it - has to be immediate rather than minutes later), the machine has been great. We enjoy experimenting with different beans (fair trade of course!). Although coffee aficionados may scoff at using an automatic coffee machine, I've had people tell me it's the best coffee they've ever had!

There are limitations in the settings insofar as, for example, if one person wants a weak cappuccino and the other wants a strong one it is not straightforward. You pretty much have to agree on settings, put them in and then leave it. We usually make cappuccinos but it is also easy to make long and short blacks. Our daughter likes the milk frother for hot chocolates.

I imagine in an office environment someone would have to be delegated the job of cleaning and emptying drip tray to prevent spillage etc. as it does need to be maintained (not hard but someone has to do it!).

Possibly the best recommendation came from my Italian nephew-in-law who, on a visit to Australia, had a short black at our house and genuinely enjoyed it and asked for a second coffee. His sister owns a coffee business in Italy so that's a big compliment! Good coffee. Have made almost 800 coffees now and hasn't missed a beat so long as it is cleaned properly. Pretty easy to clean. Must remember to immediately initiate rinse cycle for milk frother (although a quick easy job) after using milk brother. Drip tray can overflow.