Excellent – This is the first coffee machine I have ever used and so far it is wonderful. It is easy to use, easy to clean and makes a delicious coffee with so little effort. It also looks lovely as I have an all white kitchen and it blends beautifully with the decor. Easy to use, easy to clean, great looking machine. Noisier than I expected, but this is the first machine I have ever used so I have nothing to compare it to.