Brilliant service and product – We have a Pet Motel and the dogs have a pool and playground area which needed shade. I liked the look of the Bali Hut, but was a bit worried if it would stand up to the windy conditions we have here at times. It is perfect and has been through some pretty bad storms, wild winds and hail and is as good now as it was when it first went up. The dogs love it, especially in the middle of summer. Great company to deal with. Apart from looking great, the shade area is awesome and it is a quality product.