Krups Espresseria XP7200

Machine is overpriced junk, do not buy – Makes great coffee, but leaks everywhere after less than 6 months. Machine is "factory refurbished" which according to the sticker was done at Corrective Service Industries Long Bay Jail. I paid $500 with a 3 month warranty, luckily mine ran for double the warranty period, unlike some others, ha ha ha. Does make great coffee, I don't use the… Read more

steamer or milk unit. es the software locks up and needs power off and on. I'm mounting mine on a bucket!

Warning Do Not Buy – This coffee machine was a 30th birthday gift from my wife. Due to its brand and high price we thought that we were getting a quality product that would last for many years justifying the investment. How wrong we were. Besides the fact that the machine is extremely noisy, requires regular expensive maintenance and produces luke warm coffee that… Read more

requires microwaving, the most disappointing aspect was the zero care factor from the company when these issues were highlighted. I wrote on two occasions to the customer service team to seek a resolution to my issues and did not even get the satisfaction of a response.

We have now purchased a Nespresso unit for a quarter of the cost of this unit and are very very happy with the product and service. Do not purchase a Krupps under any circumstances.

Expensive, Bad warranty service, Bad customer service, Poor Product in General, Noisy

Great idea but poorly executed – Water leakage an annual event (the latest being 12 months to the day since the last repair!. Each time, a new water distributer is required - cost $300. Also, after 12 months, knob went into free spin, and had to be replaced - cost $70. This machine lacks robustness and durability. Brisbane repair agent (Sparkys)would not win any customer… Read more

service awards! Compact and good coffee Quality and durability are "bottom of the barrrel", and the (frequent) repair episodes are expensive

Do not buy this product! Warning! – Makes a very good espresso coffee, but the milk frother is totally useless. The product was nothing but trouble after the first 3-4 months. Fortunately we purchased it at David Jones ($1200.00), who were very kind and replaced the unit 2 times in 12 months. DJ's staff stated that they had never had any issues with these machines (standard line),… Read more

but were quite happy to provide us with a brand new replacement on the spot.

Since the warranty expired (on our 3rd replacement machine), we have had it repaired several times, spending over $600 over a couple of years.

The local coffee repair guy has now told us that the computer is stuffed, and it may cost up to $700 to replace, we have had enough with this piece of Krup!

I am never buying this brand again, they should be ashamed of themselves. I admit, I should have done more research before buying a machine, I would have learned not to buy this overpriced rubbish brand.

Interestingly the repair guy told me he would never recommend any customers to by Krups (for his years of experience).

I was totally sucked in by the name-brand, and assumed for the price I would be getting some degree of quality. How wrong was I.

DO NOT BUY KRUPS COFFEE MACHINES, take this as an honest, sincere warning. Makes a good espresso (when working) Totally unreliable, broke down constantly, leaks, takes forever for clean cycle, frother is useless and nozzle pops off when in the milk container, always needs repairs. I have been through 3 machines to now this is no accident, there is a design and/or manufacturing fault. DO NOT BUY!!!

makes good coffee but brakes down alot – Makes good coffee but has been in for repairs 4 times. Last time in it was not worth fixing. Do not buy this machine. Easy to use and clean and made good coffee. Poor quality and bad design.

Very Disappointed – I bought this product late last year and have been extremely disappointed with it, know find that it will not finish its self check programming and will not tun off.As I'm in Perth WA I would like to find an agent to see if this can be fixed or if I wasted my money on an over priced below quality product Supposidly top manufacturing I honestly thought it was a top quality European product it was not

Terrible – I've put up with it for 2+ years...leaks, breakdown, internal implosions, crap steaming.... Total overpriced junk !!!!...never buy Kraps again. Steamer nozzle has finally snapped, so maybe its time to move on from this Kraps nightmare. I need theorpy. Machine nearly sent me insane. Looks OK Matched the fridge. Been in for repairs too many… Read more

times.

Milk steamer useless.

Noisy.

Has a mind of its own at times and looses it's sequence

clean sequence has to be run far too often.

You sneeze and the waist bin light will appear.

Terrible – Makes a good coffe until it breaks. The machine doesn't function well puting the old coffe in the recipient,if you open the machine you will find coffe over all the interior of the machine. When the problem with this machine arise you get lot's of water inside of the electrical parts of the machine and black water all over the place... Last thing… Read more

of Krups i will buy. It makes a good coffe. I have this machine almost 1 year, the machine had problems 5 times, very poor reliability.

Terrible – Not nearly strong enough internally to cope with the 3-6 cups of coffee we have per day (between 2). Using a medium grind (no. 2), we have a mixture of 2 strong espressos, plus a longer draw of coffee to make our '2 cups'. If we do this twice a day, that adds up to 6 cups of coffee. Coffee tastes great but the machine is not reliable. Won't buy… Read more

Krups again. After a few tries, makes excellent coffee. Automatic grinding a plus - 3 grinds available. Easy to clean, good instructions. Very easy to use and coffee nozzles have a variable height - will take mugs. Steam nozzle useless - kept popping off into the milk (I now use a Magic Bullet-type blender to whiz the milk and then microwave for about 36 seconds on high). Machine 'forgets' where it's up to if the coffee drawer (for used grounds) needs emptying while in the middle of a '2-cup' run. After a few months, machine leaked badly. Good Guys cheerfully replaced (no service centre in our regional area) twice. On the 3rd try we upgraded to the XP7240 digital model. That one lasted less than 3 months. This time it tripped our power fuses 4 times before we realised it was the coffee machine that was faulty.

Terrible – Great coffee.. when it works. It's been in for repair longer than it was in service.. I would counsel against buying this machine. Great tasting coffee It's been in the repair shop longer than we were able to use it. Technician could not repair it so it was then sent back to Krups.. We still do not have it back.

Bad – Great when it works but overall a pretty poor piece of equipment that jams, beraks or floods with a sickening regularity Great coffee when it works Easy to use Broken down twice Steamer is useless

Terrible – absoulute rubbish save ur money and buy a jura no chance i would ever buy a krups again jura coffee is perfect and last for years cheap at the time and came with free jamie oliver saucepans leaks everwhere just had it supposedly fixed and now all it does is leak

Terrible – This is our second unit. We brought the first unit home, filled with water, beans, and awaited our first cup of espresso ... only to have the countertop flooded with water. Had to return. The second unit worked great ... until this morning ... the unit is 7 months old ... used everyday for 4-8 cups of espresso ... we double them to make a… Read more

larger cup of coffee. Same issue. Water pouring out of the bottom of the unit. We asked the dealer what is causing the problem, they do not know and they indicate no one has ever had this this complaint. Yet looking at this website, several others have had the same problem. Would not recommend. Easy to use, makes a great espresso Seems to need cleaning too often as compared to the Jura we have in The States.

Bad – I do not think that this machine has been put together very well and I could not honestly recommend it to anybody. The price was what we wanted to pay and the size and looks were right for our kitchen. It was easy to use and it made an acceptable cup of coffee Had to return the first unit which totally seized up after 4 month. Water often leaked… Read more

from the bottom. Second unit packed it in a week after the warranty ran out. Started to run erratic, seemed to have some internal blockage and leaked all over the place. Both machines were rather noisy and the frother cumbersome to use.

Terrible – Major dissapointment for a $1000.00 machine don't bother with it get another brand ,so you can actually enjoy a coffee when you get home with your new machine. Well when wwe bought it we thought it looked the part,and couldn't wait to get home and have a nice coffee,that is until my wife did the cleaning cycle as per the instructions and it… Read more

flooded the bench with water after making some sick noises !! Nothing was to be liked as we didn't get a single drink !! Same as above ,will be returning machine and swapping for another brand.!!

Terrible – Very disappointed after our previous Krups that made the best coffee and frothed milk well. This is an oversized, noisy and relatively useless machine. When the milk frother blows off milk spills everywhere and steam pours out. Have to ensure young ones aren't around when this happens. We thought something was missing from the frother but now… Read more

after reading previous postings we now realize that it is normal. Would not recommend this coffee machine to anyone. Our last Krups machine has lasted for 12 years (only cap has broken but is still working fantastic) so was happy to buy another Krups. Everything. The coffeee comes out watery. The milk frother nozzle blows off into the milk and makes a big mess. Very noisy for an expesnsive machine. We have only had for one day and don't like it already. Will take back for refund as shouldn't be selling as milk frother is dangerous.

Terrible – Krups no Kraps and so are their spare parts- or is their recommended Repairers?Before buying a Coofee Machine check out the spare parts situation, Better still only buy Australian Made! Having to buy coffee for the next 9 weeks will cost me $504 which is $5 more than i paid for the machine last christmas. Worked well for 11 months then started… Read more

pouring out water underneath instead of through the 2 prongs coffee brewer Took it to Sparkys as they are the closest Repair shop -1 hr drive. After 3 weeks I called to see how long it will be before I get it back. I was told- "no parts in Australia & will take 4-6 weeks to come from France"

Terrible – I purchased this machine after a lengthy,and satisfactory, experience with a manual Krups coffee maker and the long held opinion that Krup products are quality. I am now of the opinion that any success experienced by the Third Reich must have been despite the use of Krup armaments. This product is expensive, noisy, unreliable, subject to a poor… Read more

service routine by dis -interested staff who are inclined to dispute the cause of faults, hence my free repair mentioned above after I had shown them at fault. I am no longer a fan! rphyams Only pre purchase claims-- Original purchase new, lasted 11 months and was replaced by a new model of the same make and model. This lasted 7 months before it also proved faulty and was repaired at my expense and many weeks deprived of its use. It was later returned to Service for repair at their expense. Now unserviceable again...... to the dump or another expensive repair after a lengthy period without it?

this lasted 7 months

Terrible – Broke down after 13 months. Long repair time. New one now broken again after 14 months. Rubbish. Would have been cheaper to have a live in barrista. You have been warned. Will never buy Krups again. Good coffee Breaks Down

Terrible – I will never buy anything Krups again. This device is a total POS. Krups should be ashamed to be selling such an unreliable product at such a high price point. Compact size Very unreliable. Mine has broken down on numerous occasions and been repaired. I even had to have Krups replace machine and that one needed a new motherboard. Now the steam won't work and it will have to be repaired again. Warranty has expired. Piece of junk.

Terrible – Very very disappointing to have had this experience and then to read that others had had the same outcome. Whatever you do leave this product well alone as this machine is not reliable nor value for money. Simplicity and automation. I had to return this machine after 2 months under warranty then at 18 months it broke down again (out of warranty).… Read more

I had it repaired for $350 and 12 months later it needed more repairs and I just gave up. Very disappointing outcome from what I thought would be a good barnd.

Terrible – We cannot recommend KRUPS products. There are less expensive alternatives and KRUPS were unsympathtic as were were just out of warranty. Worked perfectly for 12 months and 1 day, then when out of warranty it caused the circuit breaker in our kitchen to trip. We reset it tripped again. We cleaned the unit thoroughly, it tripped again. Up until that… Read more

point we used it sevral times a day without issue other than it thinking it needed emptying when it didn't. Bing Lee was the retailer and they were great at helping us with a replacement. We paid $AUD 1,000 and expected a top end appliance that would last for years. Water filters are expensive too. KRUPS were not interested in replacing it but said they would repair it. Bing Lee retailer said they would give us a replacement but not from KRUPS as they no longer stock the product.

I would never buy it again – I bought this coffee machine 3 years ago, luckily with extended warranty. It has been for repair six times, everytime for 2 - 3 weeks. The problems were leaking water and coffee, and on/off switch not working (twice). Easy operation and if it works the coffee tasts good. Had to be repaired six times. Water was leaking 4 times, coffee leaking once, on/off switch twice. Repair centre is in Sydney so the machine is away for 2 - 3 weeks.

Excellent – Great machine. Why pay full price for a cup of cafe quality coffee when you can get the same at home. My latte was costing me $3 a cup at work so $15 per week minimum. It'll pay itself off in 1 year. Very happy and satisfied after 3 months of daily use. Makes strong coffee and is as simple as pressing the button. Cheaper than the… Read more

Delongi I was looking at and is smaller so it fits well in my small kitchen. Comes with cleaning tablets, descaler and a water filter - never used them, but if they run out it'll cost money to buy. I don't think they are cheap.

Does not have a LCD screen - but I can live with it.

OK – Just bought my second machine after the first one lasted less than two years; started to have problems at 13 months and out of warranty. When you look at all the waste ground coffee and how dirty this machine gets inside not surprising that the machine will breakdown over time. Although that is no excuse for the power button to break off ... At… Read more

the end of the day, believe all automated machines will have problems and I do not want to deal with adding and removing coffee for each cup so went with the same machine again. Will ABSOLUTELY wash and dry the tray which goes above the coffee waste bin each time prompted to keep this as clean as possible and not add to the internal build up.

Would not have paid full price this time though but got one for $396 at Seconds World and am very happy - hope this one will last another 2 years ... scores 3 stars at the discounted price! Great coffee; not having to add coffee or deal with the waste coffee after each cup. Price for the lifespan.

Terrible – For a $900 machine to break down after 2 years and cost $300+ to repair is a rip off. Good German technology....rubbish. Go elsewhere. Worked well for first year After 12 months crema slowly disappeared and then the machine broke down

Excellent – Love it - best purchase I have ever made for a coffee machine. Coffees great and the steam is awesome for frothing. I just wanted something that'll make my daily coffee fix in less than a minute and this does it perfectly. Fully automatic and has an expensive burr grinder built in + powerful steam A bit noisy and expensive - I mean the RRP (I wouldn't pay full price - got a bargain!) Show reply

Excellent – A good product so far - if you follow the instructions for care and cleaning - if you think that you have a product that will take care of itself, think again-nothing works if you don't care for it. I bought it at a quiz night auction- great price and great coffee - no leaks- easy to clean, and use rainwater in water reservoir; don't find any… Read more

problems apart from husband says it's easier to boil water and make an instant coffee, but his tastebuds are abnormal. Really can't find any dislikes.

Excellent – Best purchase ever made, actually it was a refurbished item from ebay but hey, I'm not paying full price for it and have saved hundreds $$$$. Highly recommended - it's quick, coffee taste less bitter compared to my old $300 Breville and I don't need to grind my own coffee anymore. It has it's own inbuilt grinder Fully automatic and coffee tastes better than my $300 Breville machine. Also no need to grind your own coffee.

OK – Satisfied at the moment but only had the machine for 3 months. I have read the horror reviews about leakage. The booklet shows an optional frother, If this is a better one than the one supplied with the machine, why is it optional? If I had read these reviews before buying, I would have bought another machine (but would have had to pay a lot… Read more

more). I paid $600 which is below some prices for this machine. A good cup of coffee. Empty light keeps going on. Nozzle falls off quite often. Noisy.