1,567 reviews
Reviews with attachments
Josh was very friendly, responsive and professional. The experience was stress free from start to settlement with a great rate and pre approval obtained quickly. Show reply
Finlease was very helpful in achieving my goals, great communication & overall assistance Show reply
Great job by Kyle, organised the finance for our 2nd concrete pump, a large purchase for our business, Kyle presented us with multiple options and information. So we could make the right decision. The whole process was very easy, we will definitely use Kyle again and have recommended him to multiple friends Kyle Dwyer Mammoth concrete pumping Show reply
Happy Customer – Luke Always delivers the Outcome we want in a stress free and quick timeframe couldn’t be happier with his service and have met him in person and he’s a genuine nice guy Show reply
Charles- Finlease – Highly recommend Charles! The process was easy. No pressure at all. Honest upfront advice and a pleasure to deal with. Will definitely be using Charles from Finlease in future. You would be crazy if you didn’t speak with him. Cheers mate Show reply
In-depth reviews
I recently had the pleasure of working with Andrew Chisholm at Finlease in the ACT. Andrew secured a loan for both an excavator and a work Ute, and I couldn't be happier with the experience! From the initial consultation to the final approval, Andrew demonstrated exceptional professionalism and a deep understanding of my needs and the industry… Read more · 2
that I work in.
What really stood out was his commitment to finding the best financing options available. He took the time to explain every detail, making the process clear and stress-free. Not only did Andrew help me navigate through the paperwork, but he also provided valuable advice on choosing the right equipment for my business.
Thanks to his hard work, I received competitive rates and terms that perfectly suited my situation. Communication was prompt, thorough, and friendly, making me feel supported every step of the way.
I highly recommend Andrew and Finlease Firm to anyone in need of equipmemt/vechile financing solutions. His expertise and dedication made a significant difference in my experience, and I look forward to working with him again for any future financing needs!
A scam lease/rental company that must border on illegal - and actually is in this instance – We were told multiple times in writing by Finlease that there is no final payout (technically $1 but never charged) to keep the goods, and that debits will stop at the end of the agreement period. Our first agreement kept debiting for months after the agreement ended, and Finlease refused to refund it when it was eventually stopped. Unfortunately… Read more
in this time we had entered into more agreements. It was re-confirmed at this point when we finally resolved it that there is no final payout. The next agreement then also continued to be debited past the agreement date. Contacting the rep about this takes multiple follow-up emails, before getting a response that does not even answer the questions asked or provide the information needed. Now they're trying to charge us a final payout amount, are seemingly not refunding the continued charges, and will not give confirmation of the debit stopping. Having reached out to a few other companies I know to have used Finlease, they are all out of pocket thousands of dollars for this same behaviour. Looking at all the positive reviews, you'll notice they're all at the start of engagement where they've just been sold on a dream. The negative reviews are of course at the end, when you continue to be charged and it's nearly impossible to have the debits terminated.
Thanks heaps Dale – Top job Dale we have got a few machines through Dale today picked up a ute for our business. Dale is very professional easy to contact , streamlines paper work great to make it easy for us . Absolutely thrilled with our purchase and highly recommend Dale for you finance needs our businesses are in great hands with a top bloke working for Finlease… Read more · 2
till our next purchase we will enjoy driving our new vechile thanks Dale.if I could rate our dealings would be many 100 percents .we also appreaticed the chats about which vechile to buy and the ute has its 1st job booked for Friday. Huge thanks from Equipment Hire and Waste Management businesses
June 15th 2019 Update: Great thanks Dale
did a review for ute few days ago but today lined our truck and ute up together on our work site thanks to Dale we are on the road in great vehicles servicing our communities , Finlease is always our 1st port of call for advice and loan information , friendly service and a pleasure to deal with Dale , our truck has hardly stopped in 2 years of ownership carting machines , gravels and dirt . The ute has done one job and another booked in for tomorrow , we are a husband and wife team both on the road delivering services to our local area now because we dealt with Dale Archer from Finlease so thank you once again
Positive reviews
Great, friendly team! Ari, Alex and Christiana supported me throughout the entire vehicle purchase process and made everything easy and stress-free. Fast approval was secured in no time. Highly recommend! Show reply
We have worked with Dale twice now and he has always been great to deal with. Easy to contact, quick to respond and explains things in a way we can understand without needing an accounting degree haha. The promo socks are an added bonus - you have a 12 year old fan for life because of those!! Won't hesitate to work with or recommend Dale and the team at Finlease again - thank you! Show reply
Once again mick and Erin have made another transaction seem less and pain free. I can not speak highly enough of how easy doing business with them is. After nearly ten years now I don’t even bother looking at other options. Show reply
Negative reviews
Not without issues – 1.Monthly payment quoted was one figure. Actual repayment on documents was circa 5% higher when documents were prepared 14 days later. Was mostly corrected when disputed. 2. Document Fee of $400 seems excessive and not in disclosed when quoted. Otherwise OK to deal with.
Hi Ashley, thanks for posting this review and I am… Read more
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Disappointing and Stressful – What should have been quick and easy turned out to be long, frustrating and stressful. We missed out on 2 bargains because of the delays, costing us thousands. Poor communication: The Broker refused to answer phone calls, only communicated via email, which only added to the delays. Even the Lender said that they were unable to contact him by… Read more
phone. Broker could have warned us ahead of time about certain pre settlement paperwork we would be needing, instead it was all left until the last minute, adding to the stress. Because everything was left until the last minute, we were not given time to check loan information, rates . repayments etc before we had to sign it.
Hi Mick, Thanks for taking the time to post this review.… Read more (+5 replies)
Never Again! – By far the worst company to ever deal with when it comes to customer service & communication! They start off great when they want your business, but when the contract comes to an end and you are led to believe when you signed up that it does end, it in fact doesn't & they continue to charge thousands for equipment that you believe is already paid… Read more
for. Be careful they don't continue to charge you... make sure you read your T&C's before signing, because when queried on certain clauses, the staff can't, or won't, answer any questions you have about them.
To us, they are a big company that bullies small businesses, that's the simplest way to describe our experience. Just hope the staff there can sleep well at night by almost sending our small businesses under, with debts accruing that we didn't understand why they continued to accrue. Email questions were not answered, but simply replied to with threats of credit default listings, by hiding behind special clauses that they will not explain. My best advice is to proceed with equipment financing with this company with extreme caution.
Hi Danon, I am very concerned to see your review and… Read more (+4 replies)
Recent reviews
We've used Chris Lawrence at Finlease for two vehicle purchases over the past five years, and both times he's made the process easy. Timing matters when you're chasing a deal, and Chris consistently gets finance sorted quickly, answers questions without delay, and keeps everything on track to meet deadlines. He's approachable, reliable, and… Read more
genuinely good at what he does. I wouldn't hesitate to recommend him to anyone needing asset finance support.
Dale and Erin were professional, prompt and efficient to deal with in arranging finance for the purchase of our new company vehicles. Their communication was outstanding and they took the stress out of the whole process. We are so happy with the outcome and thoroughly recommend their services. We will not hesitate to work with them again in future.
Luke was professional, quick and an absolute breeze to deal with. One day we had a phonecall, the next we were taking delivery of our new machines. He was transparent throughout the whole process and made us feel a part of it. He explained everything as he went and nothing was too difficult for him. Will definitely reach out when it’s our time to expand or upgrade. Thanks Luke! Show reply
Michael and Erin are always very prompt with their replies and are very helpful. We always receive high quality service and are satisfied with the rate for this loan as we know Michael will always shop around for the best rate. Show reply
Alex, Ari, and Christiana are fabulous! Very helpful and prompt with replies. They kept us up to date every step of the way through the process. The best part is that when one needs to be away, one of the others can step in seemlessly. Excellent support. Definitely recommend! Show reply
Michael provided an approval on the same day finance was requested. Documents received and funding the following day. Excellent Customer Service and highly recommend Michael. Show reply
Jeffs team, make the process exceptionally easy, one phone call and an email and 90% of the works are completed, no long protracted information and waiting periods. Special thanks to Marko. Show reply
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Thanks to Finlease I was able to go through an easy process for financing my first brand new car. They made me feel welcome and whenever I needed help from them they provided it. I am very satisfied with the costs and the rate of the loan that they gave me as they beat everyone else. Show reply
During a very lengthy and testing time where we purchased machinery from overseas Jake was consistent, professional and a pleasure to deal with. Jake offers an excellent customer service experience to his clients which is a rarity. I cannot recommend Jake highly enough + FinLease are exceptionally fortunate to have him on their team. Show reply
Diverse AV has used FINLEASE for two separate situations, and Christoph has been outstanding in both. The process was seamless, clear, and easy from start to finish—I couldn’t recommend his services more highly. Show reply
Always way too easy with the Finlease team! We needed to arrange two new Toyota Hilux's urgently and as always, Marko was straight onto the finance and had approvals completed super quickly to allow us to lock these work Utes in with the supplier. Its great to deal with the same team every time... Marko and Jeff understand our business and have… Read more · 2
been huge supporters during our growth, allowing us to focus on the business knowing the Finlease team have our back when we need finance - generally at short notice.
Thanks to Jeff, Marko and the Finlease team!
Jane is amazing to work with she goes well above and beyond when it comes to processing and getting our contracts processed. I would be no where without Jane helping drive everything behind the scenes. Show reply
we recently purchased our second business vehicle ram2500 with finlease. very easy to deal with and very helpful. We have been working with Charles and the team now for over 4 years with multiple products. We recommend this business for helpfulness knowledge and professionalism. we will use finlease next time we need something Show reply
Marko was deligant and informative on all the steps and processes of the lease with both myself and the motor dealership. Also, special mention to Malinda behind the scenes. Show reply
I have had the pleasure of working with Michael Abberton as my finance broker for over 30 years, and I cannot recommend him highly enough. Most recently, Michael organised the finance for my Range Rover Sport, and as always, the process was seamless, efficient, and completely stress-free. His knowledge, professionalism, and attention to detail… Read more · 1
are second to none.
Over the years, Michael has arranged equipment and vehicle finance for every vehicle owned by my company. He understands our business, our needs, and always works hard to secure the best possible outcome. I trust him completely, which is why I continue to use his services decade after decade.
Michael is an absolute pleasure to deal with — approachable, reliable, and exceptionally good at what he does. Anyone looking for a finance broker who genuinely cares and delivers outstanding results would be in very safe hands with him.
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Hi KP. I would be very keen to get to the bottom of this… Read more (+6 replies)