Don’t go to Aldi Innaloo WA before 10am as they only have one cashier open and no self serve. The line is huge with everyone grumbling. They will lose their elderly customers because we shop early and can’t stand in lines for that amount of time. Show details
I shopped at ALDI since day one in Australia,I still shop there but ,most of their products has gone down in quality,and on service too, berg bacon is now less rashers more water ,bread get mouldi quickly,vegetable not the same freshness, meat throu the roof and quality down... I love ALDI but they should lift their game,their budget manager sound like Bombay style budget with all respect....
I bought a sooo bad 2 blankets of KIRKTON HOUSE one piece k and other one green ..all the hair fibres comes in my daughters hair and mouth it's really annoying me specially I couldn't get refund for cause I lost the recipe .please no one use this blanket it's so bad it's rubbish Show details
Reviews with attachments
- +2
PUBLIC SAFETY WARNING: Dangerous Appliance and Unacceptable Sub-Standard product by ALDI: I am posting this to warn families and the community about an incredibly dangerous appliance and the unacceptable low-grade standards maintained by ALDI Australia. In August 2024, our Stirling 80L Electric Oven (Model 708188) spontaneously exploded. The… Read more
glass door blasted outward while the unit was not even in use. This was a brand-new appliance, professionally installed by a builder’s technician in a new home. Most shockingly, the oven had never been used—the original factory tags were still attached when it shattered, sending lethal glass shards across our kitchen.
This is not just a faulty product; it is a dangerous appliance that is unsafe to society and families. A product that explodes without provocation is a severe threat to any household with children or pets.
Furthermore, ALDI's response to this Major Failure has been appalling. Despite the unit being well within its 36-month warranty, ALDI has demonstrated a complete lack of accountability. After two years of delays, they have refused to cover the $249 professional installation and removal fee required to safely replace their defective hardware. Their offer of a $199 refund and a $100 gift card does not even cover the basic cost of a plumber, effectively asking me to pay out of my own pocket for their product's life-threatening failure.
ALDI’s willingness to sell such low-grade, hazardous equipment and then hide behind inadequate "store credit" offers is a disgrace to Australian consumer standards. Do not trust your family’s safety with ALDI’s kitchen appliances.
ALDI’s attempt to avoid all future liability for a dangerous, exploding appliance by offering a measly $100 gift card is unconscionable; it is a dismissive insult to consumer safety and the Australian Consumer Law that fails to cover even the interest on your two-year delay, let alone the actual cost of a safe installation.
I'm planning to officially reported this safety breach to EnergySafe Victoria and the ACCC as this is the matter of safety to the community
- +1
I always buy the International cuisine beef lasagna for my family as a cheap dinner night option. Safe to say NEVER AGAIN!!!! Thoroughly disgusted, No white sauce or cheese next no mince in it and when I pulled it out of the microwave is was like runny liquid swooshing around on on three layer of pasta sheets. Not to mention had a off odour to it. I am getting sick of these businesses cutting corners!!! Putting people at risk!!! Show details
Congratulations Aldi. I bought your retro desk fan this week. The fan works well and I congratulate you for having 100% recyclable packaging. No plastic or styrofoam in sight. Show details
Contaminated farmdale milk products should take off the shelves – farmdale lactose free milk, contaminated, I'm disgusting and sick with my recent experience, see video attached, i purchased from North Sydney ALDI. I would like to see farmdale milk products removed immediately from ALDI stores, please rely to my email: whyou728@hotmail.com Explaining how this milk products manufactured. Regards Irena
Remano Pasta – I bought 2 bags of Remano Large Shell Pasta from my local Aldi Store. I bought them on the Friday and opened them on Sunday to cook both bags. Both bags contained some sort of inserts which I then through both bags in the bin. I emailed Aldi straight away and to date I haven't heard anything from anybody with in Aldi. Product very disappointing and Customer Service abysmal Show details
Don’t buy this product, bought for Christmas present and it’s faulty, can’t get warranty or replacement and can’t even talk to a human between Aldi and Hunter Products all must be done online in a constant circle of pass the problem along!!! Show details
- +4
I bought Huxley-branded guitar strings in a clearly marked 3-pack. Turns out the packs only contained 1 set of guitar strings. It was not a one-off packaging 'mistake' as I bought 4 packs and they were all the same.
Bought a bulk pack of jindurra station mince, was appalled when cooking the amount of liquid and oil that came out of it was actually revolting, Woolworths bulk mince is better definitely won't be buying meat again from Aldi. Show details
Do not buy their sugar coated cashew nuts. It coated with too much sugar and not much taste of the nut. The sugar is too much, feel like I am eating sugar only. Would rather pay more buying nuts from Coles or woolworths. This is an absolutely garbage food. Show details
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Purchased the Massam Curry Chicken. Looked good on opening. Checked no or min chilli. Yep all good. Cooked slowly today for lunch and hit with massive amounts of pepper and must be ground chilli flakes. Second attempt. Definitely no more. No indian restaurant cook like this. The chef must be a smoker or damaged taste buds from bad diet or… Read more
drink! Killed all the goodness in the ingredients. Never again. Tip... Massam always cooked with onion.. for gorgeous taste. None in mine!
I bought farm wood chicken schnitzel, My daughter told me and asked me why there’s no plastic packaging inside ? Like we alaways buy schzitzel but there’s always plastic but the one I bought when you open the box straight away you will see the chicken .. please advise.. Fyi-also the self check out in basshill didn’t give me the receipt but I can come and asked the staff there to re print it for me . The product is disgusting seriously Show details
Barissimo coffee pods, in my opinion are terrible, and honestly, one of the worst tasting coffee brands I've ever experienced when it comes to pod style capsules. It smells burnt, it tastes bitter like you're drinking something that's been sitting on brew for days, like those coffee drip machines the US like to drink. Won't be buying these again! Show details
I bought "Ready Set Cook" lamb souvlaki strips. It says for the nutrition - fat total 6.9%. Vomit material. Nothing but fat and gristle.
Don't bother with these chips, cr#p no flavor at all all I can taste is oily residue
- +2
Adventureridge Gazebos from Aldi. 2 years ago we bought the deluxe Adventureridge Gazebo from Aldi. It works great so last year when we saw them for sale again we grabbed another. Slight problem = even though both were marketed as the deluxe model they are not the same. The newer deluxe gazebo has no antipooling frame. No velcro strap securing.… Read more
And it folded in very light rain. Absolute rubbish product. And I'm not sure what misleading conduct is these days but selling the same branded product as the same model when they are not the same, must come close. Photos attached showing the older "good" deluxe gazebo and the newer cr#p one (avoid at all costs).
Latest follow-ups
Treated like an id*ot by a self opinioned self righteous customer service person in the self serve isle. Morley western Australia 1300hrs 30 April. Disgusting attitude to customers. Will go back Mount Lawley. Morley was a great store. Show details
Follow-up · Aldi responded very quickly to my concern. I have been to the store several times since and received the excellent service that I have been used to.
Disgusting customer service from [Name Removed], we visited Carmel Village Aldi, I left my mobile there, there is no way to actually call the shop to… Read more
check if someone found my mobile, been ringing my mobile all afternoon but no one picked up, so at the same time we went online and launched an enquiry, asking them to notify me at my partner's mobile, because we live at glossodia and I realised that I left my phone at Aldi when we arrived home...we would go to Sydney again the next day, so I just asked for reassurance that someone had my phone, until next day afternoon. I mentioned all these in my email, and she came back to me saying that I have to go at the store. When I asked her just to call someone at the store and check she didn't even answer my email. Nothing. We had to drive all the way back, because nobody, at 2026, couldn't answer a simple question. There is no customer service
Follow-up · No one cared I had to go all the way back to Sydney because there was no one to answer my call about my mobile There was no answer from a customer service representative No one cares
Follow-up · Disgusting Disgusting Disgusting
I bought 3 children's long sleeve cotton tops. The child is an average size and currently wearing size 2 and sometimes size 3. The body of the tops purchased is too shot and the sleeves, though a bit long, can be folded back. Disappointing and unuseable. Show details
Follow-up · As these long sleeve tshirts did not fit they were not worn or washed. Although the sleeves were too long and could have been altered the body was too short for warmth or comfort.
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Positive reviews
Love ALDI, I always love going in and looking at the special buys to see new interesting things, and ive always got stuff from there and its been great, I got a whipper snipper from there and its excellent, also I usually buy my meat there and it tastes awesome, its pretty lean, which compared to coles and woolworths has more fat than meat, Ive… Read more
always loved ALDI in general and I never walk out empty handed from there, I dont understand why people hate on it so much whenever they once get a product that doesnt fit them and is not designed for what they want. All of my ALDI products have always been in excellent quality, I once had to return something because I got the wrong product and they were excellent with the return, like they are in general, and pricing is the best there at ALDI.
Well I went to Aldi to go shopping after visiting Aldis with my daughter and I have to say, the products are better value and quality. I purchased Fruit, dairy, Chocolate Chips Biscuits, meat at a very cost effective price, thank you Aldis. Will I return again? on my way this Friday with my daughter to help her with her shopping. Her Birthday is… Read more
coming up and I will buy her a $200 voucher as I know she will love it, as must as she loves shopping as Aldis.
An amazing place to shop, I average $100 per week shopping for two people in groceries I used to shop exclusively in Woolworths but the Brad Banducci events turned me off. I consider that the Aldi model is more about delivering value to customers rather than executives incomes and shareholder profits at any expense. Just little things matter like… Read more
buying similar to Cornetto Ice Creams (on half price special at $6 elsewhere) for $3.39 a box of four, made in Australia and the same weight per ice cream, everyday for the same price. Or 1kg Block Tasty Cheese for $8.99 everyday when others on special are $13.99 They have more to offer Australians than most realise, because they concentrate on the grocery business, not virtue signalling and deception.
Negative reviews
Stores located within Westfield staff are stressed and rude and refused to open self service but later selectively opened on same date. Can't see fantastic manager used to work she was great. there just two lone staff by themselves. Can't call them as no phone number and also no store ph number all through email bit woeful given the billion dollars supermarket make lately.where has their call centre gone
The so called new and improved carbonara sauce is disgusting. Runny onion flavour with half cooked bacon. Regular favourite Meal for my family which will cease immediately with that bad and no doubt cheaper to make version
On 21.05.2026 at 3:10pm I was in a busy time at the register. The young lady at the checkout asked how I was but didn’t even look at me. She also spoke through me to speak to an older worker about football. I found that extremely rude. After I was finished the older man then went into the line and spoke to her more infront of other customers. I was annoyed and shocked. Extremely poor customer service
Recent reviews
Very disappointing experience at ALDI Kardinya. We wanted to buy a ski jacket that was clearly displayed with a $59 sign, but when we went to pay, it scanned at $99. We politely asked for clarification, but instead of a simple apology for the confusion, the manager Scott gave a series of excuses, saying maybe another customer had moved the item… Read more
from a different section. The problem is there was no other section with that price sign at all.
Mistakes can happen in any store, but what made this frustrating was the attitude and the attempt to shift the blame instead of just acknowledging the error professionally. A simple apology and better customer service would have made a big difference.
Bought a bag of walnuts today. Almost $11 which is cheap I guess for nuts but they were completely rancid!! Will cost more to return them!! Shop was Mt Colah / Kuringgai . Beware that you get what you pay for - rancid nuts!!!
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