Danoz H2O Mop

The worst mop – I bought one of the H2O HD Mop. I DO NOT recommend it. It's the worst mop ever. The Microfiber Cloth Pad keeps coming off and doesn't mop properly. Show details

A good buy! – I am very satisfied with my H2O mops which we bought about six years ago. We bought one which was well used then it started loosing water too fast, we contacted Danoz who sent out another one as we had taken the extended warranty. That was a few years ago and I would buy another one as I love using it, I have a lot of floor space and it looks good and streak free.  Show details ·  1

Total rubbish don't touch this – Saw the tv ad all hype a mop a bucket works better leaves the floor wet dosn't clean like the add says expensive to return the item typical of all Danoz/Thane products way over priced for junk. They want to get you on the trial don't say the full cost on the tv add. Will never by of this mob again and will advise others not to  Show details

Danoz H20 Mop – I've written a review previously when I first bought my mop, but now a couple of years later I'd like to write another one given that I learned much more about how to use this mop. It doesn't say it in the instruction book that comes with the mop, but this mop works better and lasts longer when using demineralised water that you buy quite cheaply… Read more

from the supermarket. I had to have a replacement mop sent to me because my first one got all clogged up and it was impossible to clear it of build up that comes from using tap water. But now that I'm using only demineralised bottle water I don't get as much water laying around as used to happen with first mop and mop is doing as well a first one was when it worked. I love my mop because I don't have to use nasty chemicals that I'm highly allergic to. I've got a good system now re washing the floor pads, since I soak them in a strong solution of laundry soaker solution out on my balcony and after a few days add disinfectant to it as well and let it soak until I need it next time. I always have a few spare cleaning pads which come in handy while I'm soaking previous one as I've described. The mop is easy to use, handle is still wonky but I've got the hang of how to use it especially when first turning it on.......just slow and steady. I'm so grateful for my mop these days for so many reasons and also it makes washing my floors an easier chore for me these days. Thanks Danoz! Don't have to use nasty chemicals that make me wheeze! Wonky handle.

Fantastic Product!! You just have to know how to use it! – I'm enjoying cleaning my tiled and vinyl planked floors know because of this fantastic product! My tiled floor in my home is quite big being hallway, two bathrooms, toilet area, kitchen area, laundry and a large rumpus room. It's so easy and hygienic! The floor dries so quickly, and I do not have to use any more liquid products on my floor,… Read more ·  1

which can also over time, discolour grout. Firstly, I cleaned the grout with the wired brush attachment, which came like new. I couldn't believe it! To do this professionally would usually cost around $350. I did it myself with just the initial out lay of the steam mop, and it was quite easy to do, and fantastic results....even better than getting it professionally cleaned!

To clean the grout from floor tiles, the setting needs to be on the full setting used for attachments such as the wired brush for grout, and for higher powered hot steam. To just steam mop floors, the third setting is sufficient, otherwise the high powered steam setting will leave puddles on the floor from a saturated mop. Make sure you change the steam mop pad at least once whilst mopping, so the pad is not drenched, which could also leave little puddles on the floor.... plus you do not want to keep steaming your floor with a dirty saturated mop.

So far, I have had this product for three months and loving it. Would highly recommend this product as there is so much you can do with excellent results! The attachments are great. :) Easy to use and so much you can do with it. Extra floor pads and wired attachments would be beneficial. Otherwise nothing at all. Great product!

Feeling Very Cheated – After my first purchase I will never buy anything from Danoz Direct ever again. After reading the reviews on Danoz Site I chose to buy the H20 mop with a number of accessories. The product does not work, it leaves the floor wet, I had to mop the floor with a normal mop anyway. The mop didn't even remove a bit of lipstick on my tiles, so… Read more

although less water on lower setting, it isn't even really hot at high setting low setting is useless, I used a micro-fibre cloth from Safeway by hand that removed it, cost about $2,00. I had to clean the windows after I used the window tool with a proper squeegy and the same good old $2 cloth from Safeway. The handle felt like it would snap at any minute. Very disappointed with the product. So I thought never mind I will just return it as it didn't do what the advertisement said it would and it is a money back guarantee less delivery fee $20 right which I had been willing to risk if worse came to worse, WRONG!!! Less their delivery $20 PLUS I have to pay for Registered Post to return it. I am so annoyed that I have to go to the post office and pay another $50 to send it back. Total Cost of $70 to try a product that doesn't work. Plus a trip to the post office, I don't want to have to go to the shops, buy packing tape because the 4 boxes were sent in such poor packaging I have to tape them all to each other. NEVER AGAIN - and if my money is not back in my account in 3 working days from return. ACCC Here I come. .

I have now searched for additional reviews of this product and company, I wish I had seen these reviews before I made my purchase. Every Australian rating for this product stated they were disappointed. Odd that every site excluding Danoz Direct had negative reviews. I have posted my review on the Danoz Site, they haven't added my review. Surprise, surprise.

Never Again will I use this company.

money back guarantee costs, leaves floor wet, poor quality,

Love my H2O – I've had my current H2O for 9 years (red one). This is my 2nd H2O. The first lasted a couple of years and then the filter seemed to pack it in and it started to run out of steam. My current mop is showing its age, with a cracked handle and a pretty stuffed filter, but still gets the job done, never had to replace the pads. We've always had very… Read more ·  1

large tiled areas so its had to work hard over the years, usually have to refill 3 or 4 times per clean. Will hopefully be in a position to upgrade soon. Hope the new version is as good as the older one. I have and will continue to recommend the H2O to all my friends.

Steam mop HD20 – Fantastic product but it needs to have an adaption done to the head as it does not hold firmly when in use. This mop does a great job, except when you need to use the head for floors.

not happy – I have been quite ill for months now and have been waiting for help with my beaut steam mop, No go. the lass I spoke with was fabulous she told me to throw the mop and handle away and a new one was on its way. Ha Ha I've done just that. No mop has arrived yet,,,,,, where the hell is it coming from out of space or another solar system????? The best… Read more ·  1

mop I have ever owned and I might add I also own that stupid steam dream that cost an arm and a leg when they hit the market.Please Danos honor your promise and deliver my mop so I can keep my little home so nice and clean with my steam mop.

Cheers,

Raylene Halliday qld

do not buy this it is crap – Six months in they stop working and are a real waste of money.I am a very unsatisfied customer. I only cleaned the floor once a week with this mop for about six months The last time I tried to use it, it turned on but would not get hot. Have tried a few more time but it has died  Show details

Piece of junk. Lasts only a few months and dies – This worked well when we first got it. But we have only had it a couple months and now there is no heat whatsoever coming out of it. Customer service is NOT helpful either. Paying a bunch of shipping to get parts that "might" fix it when it should last longer than this in the first place.  Show details

On/Off button – H20Mop x5 Worked well for 6 months but now the on button won't turn off and water just runs through the system within a minute. The unit was used according to manual at all times. The unit is now rendered useless so all the accessories purchased have been a waste of money. Very disappointed. I don't want to waste more money by sending back the unit paying for postage, etc.  Show details

LOVE MY MOP – Had my mop for a few years now and love it. Cleans well, easy to use. Other mops failed on me. Would purchase again. Show details ·  1

Very bad closing water lid – What a shocker it is to try to put the water lid back on. Its almost impossible to get it back on. Fiddle with the water lid for ages before you can get it back on, then you run out of water and back to the same old trouble trying to get it back on. No stars. Its really a very bad water lid.

Don't bother – My last steam mop was vax steam fresh it broke due to a fall so went to change at argos unfortunately it's out of stock everywhere so went for this one. Just used it first and last time not a patch on the vax. Head shape wrong doesn't go in corners to me very important who wouldn't want to? Doesn't swivel as well as vax and most importantly the… Read more

cord is far too short I can do all downstairs with vax. Not a patch on the vax I will be parcelling it up to go back and waiting for the other to be in stock. No wonder they sell out and this doesn't! Same price too.

hmmm – Well what can i say i had brought the h20 about 5 months ago it was the black x5. I found this to be incredibly flimsy amd not very well made. The supporting upright position was not very supporting, opps over it went crash bang wallop! !! In the bin it go water holder broke with cracks all through it. But me being me thought I would give them… Read more

another chance as the h20 Hd. It looked way more stable with a much more solid handle. I was wrong. I have had this unit now for about 3 weeks (purchased it on the 10th October) used it once as im not home all that often. Go to mop the floors yesterday only to find that the plastic locating collar in the water tank has broken so now i have a bright green and black dust collector and 300 less in my wallet !! Good work !!! I cant find spares for it anywhere !!!!! Not happy its times like these when i wish i had payed by card and not cash !!!

It is crap – I have had the Danoz X5 steam mop for just over 12 months, it now will not work turn it on and the green light comes on but it can be on foe 1 hour and no steam??? what a rip off I will never purchase another Danoz Product again.

H2o mop dodgy product and bad service Lake Haven Store – Like many others I was conned into buying this dodgy product that stopped working after 6 uses. When I took it back to the Lake Haven store they said it was out of warranty and when I asked for the owner's name to complain I was told : "hello, it's private information". Not only was the staff rude, they had no idea of consumer laws and customer service! Expensive, faulty, bad warranty service

Wouldn't recommend – Three months after purchase tried to steam clothes but they ended up with wet streaks. Shortly after the steam mop didn't work as it should and the floors were extremely wet. Finally got to take it to the Danoz shop in Southport, but it was out of the 12 month warranty but I wanted to get it fixed. Was advised I would have to buy a whole new… Read more

barrel for $79.95, so have thrown the H20 in the rubbish and bought an $18 mop from Godfreys. Works perfectly and if it breaks down in a few months I haven't lost so much.

Waste of money – I purchased this mop back in Sept last year, I had used it no more than 7 times. Upon turning it on today water was ejecting from the nozzle and no steam. I found this review site and low n behold I am not the only one. Common fault occurring. Warning do not purchase this cheap crap! Electrics

Danoz H2O Mop – When it is working I found it does the job. I had the unit about 6 months when the motor stopped working, they replaced this without a problem, however 18 mths later the replacement just cracked as though the plastic had become brittle – this time I am expected to pay for a replacement!! – they did offer free shipping and a 18mth warranty – but… Read more

really! $250.00 product faulty twice in 2 years – be careful if purchasing When it worked it did the job required Flimsy and probably made with low quality parts

Rubbish – After using the H2O X5 about 6 times it stopped working - the green light is on but no steam is produced. And to add insult to injury the warranty ran out 4 months ago. This is a rip-off product and from reading other reviews Danoz Direct should be prosecuted for selling such a terrible product! I will NEVER buy another product From Danoz and I will be reporting this to Consumer Affairs. flimsy, cheap rubbish

Danoz H20 Mop will die on you – I bought 3 steam mops - 1 as a present, 1 for myself and 1 for my parents. All 3 have malfunctioned. My parents only used their steam mop once (mum was a traditionalist and preferred the old mop and bucket,) but we tried out the steam mop for a 2nd time (a year had passed and its no longer under warranty) and no luck. The green light flashes… Read more

but no steam. I bought all 3 around June 2012 - so they have all passed their warranty - so no replacement. I purchased the mop from Vac City in Broadmeadows - and they said if we willl be charged for any repairs, etc

Its rubbish. When it works, its great Doesn't last

Very unhappy, used only a few times and water tank has broken – My husband purchased the mop as a present. Have only used it a handful of time and today after watching the TV add decided to use the mop to clean the bathroom. Big mistake, after using it and feeling very pleased, the water tank shattered on me. After reading the review I hope my husband has better luck than other people in returning the… Read more

machine. I would hope we will get a refund quickly.

I dont wont a replacement, just a refund.

Only used a few times and is broken. Very disappointed.

h2o mop – while it cleaned well the handle is flimsy!! I had to be really careful I didn't break it!! improve the handle and then I will be happy!! terrible product. don't waste your money!! absolutely awful mop. I wish my old stronger one hadn't broken! the steam cleaner for cleaning ovens is junk too! doesn't do a good job. cleaned well flimsy handle! its too bendy and i was afraid to break it

What a disappointment – Started off liking the product, but are now sick of the power tripping out, the motor deciding not to work, steam coming out in showers and then stopping completely and the lack of warranty or right of return-definitely not wasting money on postage to send it back. Just glad I got It "cheap" and didn't pay the price it was when it first came out.… Read more

Would tell everyone to stay away.

No warranty- product lasts long enough to get it over the line. Product did not work as advertised.

DON'T BUY FROM DANOZ DIRECT – I bought an Elite steam mop in March 2013 which arrived one day and I sent it back the next as it did not work as promised. They claim they never received it so are now ignoring my emails. I am going to Consumer Affairs to try and get my money back. I was hoping to use it as my son had a Bone Marrow Transplant this year and I wanted to santise my… Read more

home for when he can come home. I cannot tell you how disappointed I am with the customer service and the company in general. They cant get much lower than this to do such a thing to our family at such a difficult time. nothing the window/glass cleaner left streaks and was not easy to use like it was advertised

Won't buy another one – When you spend a lot of money on a product you expect it to last for years. Both my parents and I bought an H20 mop, each a little over 15 months ago. Both of them are not working with the green light going on but no steam coming out. At around $200 it was an incredible waste of money. We are now mopping floors the old fashioned way with a bucket.… Read more

Neither of us will never invest this type of money in a steam mop again.

Expensive and doesn't stand the test of time.

Do not buy, total waste of money, extremely dangerous – I purchased the mop in Feb, April I was sent out a replacement body which again had the same problem as the first. The machine body got so hot you could not hold it, then it tripped the safety switch on our power box. Not only am I unhappy with this appliance I am very worried that it could cause a house fire if homes are not equipped with a… Read more

cut-out switch. About time Danoz did something about this product before someone is seriously hurt by it.

Dangerous

Don't waste your money – I'm 54 years of age & have always thought that I would not buy one of these "You beaut" items that you see advertised on TV. Now I know why. The H2o mop is 95% useless. It leaves more on the floor than it ever picks up,it seems as though you have to fill it every 15mins,it is very flimsy & I can't see it lasting long without breaking the… Read more

handle,the only thing it was good for was to clean some grout on the floor tiles.

All in all definately not worth the money. Cleaned grout ok.

Expensive junk for 10 min. work – Problems starts when I try to replace little water tank (under warranty) as it was broken. When I try to use this for a second time it just make noise but not steam. So it is now very expensive junk ready to go to the tip. Want to buy it? Don't do it! You will waste your money!

I too am very unhappy – While i too found handle to be very flimsy seemed stable enough to push around. Cord holder broke on second usage of. too expensive to send back While working was great. used it one day turn on two days later back is over heating and no steam Seriously not happy ! Ok when it worked Not working !

It worked three times, then failed. It got hot but the steam generator is not great – I have bought three of these things & now have the good old mop & bucket after wasting a lot of money on new pads & assesories, it is a good item when it works, but cannot get one to last. Danoz you have lost me through this product. It is about time you got something that works by the other unhappy customers. Regards Alan The first time it worked It doesn't work after 3 goes

I wasted my money – I had seen numerous advertisements for the product which looked so versatile & useful to steam clean flat and hard-to-clean areas round the house. For a couple of weeks the mop worked well, although the whole thing felt flimsy. Then the trouble began. I attached the mop to the power point. I began steaming, then nothing. The electricity safety… Read more

switch turned off. I tried this three times with the same result. That was the end. The mop was causing shorts to the power. The mop is a dud & there's no refund even though I had the thing for less than a month. it wasn't the ebay seller's fault. It's the mop - truly hopeless. DON'T buy. Very little It shorts the electricity. I'm just lucky I have a safety switch. The frame is very weak.

Shorts out main power – Very dissapointed. To start with it left way too much water on my floors and then after about 6 months it stopped steaming and wouldnt turn on. It was also overheating and was like the thermostat had stopped working. After following all of the cleaning instructions it went for a while and then short circuited my power supply after than I put… Read more

it away and then pulled it out some time afterwards and it just leaked water no steam. Because I bought myself and my son one at the same time I gave him the receipt which he has now lost so cant take it back to the shop but wouldnt want to replace it anyway.

Definitely not worth the cost