Teresa
from South East Queensland, QLD. Member since .
- 17 reviews
- 5 comments
- 1 like
- 1 question
Reviews
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Fida Painting Attention Fida I write to you on here as you have ignored my messages and calls after I rang you about 6 weeks ago advising you that the driveway is peeling. You had told me… wait till I return Brisbane from Sunshine Coast. I come see you fix it as it’s under warranty You had given me a guaranty on the peeling etc I was very happy with the work when you had completed. You lied to me and I'm very disappointed in you as I thought you were an honest man. I guess I was wrong as actions speak louder than words. I will leave it to your conscious if you have one. Very disappointing to say the least. |
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JB Hi-Fi Retail Stores The worst service experience received from a retailer store. Jbhifi Loganholme from management terrible example for the employees. I purchased an iPhone 17 still under… warranty and has had ongoing issues. After multiple visits to Apple, the phone was assessed and a significant fault was identified, requiring a logic board replacement. Apple approved the refund. JB Hi-Fi initially agreed to refund me — then a particular manager who I had dealt with previously changed its position. This is no longer just about a faulty phone. It is about consumer rights, accountability and what feels like a power play rather than a genuine attempt to resolve the matter. I have experienced intimidation when attending the store, which is completely unacceptable. Apple themselves have put a complaint against the store and management on my behalf. This they did themselves as they are shocked to know the mistreatment I’m receiving. Very unprofessional I am not asking for special treatment. I am asking JB Hi-Fi Loganholme to comply with its obligations under Australian Consumer Law and resolve this matter properly. I will not be intimidated, bullied or pushed around nearly two weeks how disgraceful Consumers have rights. I know mine — and I intend to stand up for them. Jbhifi I suggest you train your managers on how to treat customers and the way I have been mistreated unprofessional. I have an online platform Tik Tok Live @theresezu you are welcome to share your complaints on there Mondays Fridays 7pm. As consumers we have rights. As for professionalism. That needs to be improved . |
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Chemist Warehouse Physical Store Chemist Warehouse Hyperdome at loganholme Worst customer service. Today I tried to exchange fish oils which were supposed to be odourless the girls I dealt with useless Rude… and dismissive I had my receipt but they still wouldn't return or exchange told me its basically my problem to contact the manufacturer. I was not going to leave that store without a refund to be dismissed by a couple of unprofessional girls unacceptable behaviour no customer should be subjected to. I certainly am not used to such rudeness. I rang the manufacturers Healthy Care from my phone in the store where professionalism took over arrogance. The company immediately instructed them to refund my money thank you customer service Lota. This is the second time I have had a product problem at that store where the staff have been useless. Chemist Warehouse you need to teach your staff how to handle customers. Who else has had problems with Chemist warehouse in general. Which store.??? Attention head office you need to improve your customer service and teach these young girls how to deal with customers maybe send them back to school. No idea how to deal with customers Unacceptable behaviour and it should be looked into maybe by higher entities. Had to rate your store and service I would have given you -10 |
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Cotton On Retail Stores Great Service / Quality clothing – Great service at cotton on Loganholme. Manager Bec a delight to deal with and all staff from that store thank you The clothing and the sales have been awesome spent so much money at cotton on as quality is great… |
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Harvey Norman Retail Stores - Furniture Darren in Furniture Professionalism – This review goes out to an amazing salesman at the Browns plains furniture department I have been shopping at Harvey Norman for 10 years and have dealt with Darren. The best… service ever, Darren is dedicated to his job and his customers. Professionalism to be commended thank you Darren |