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I ordered a present for my wife for our anniversary. It didn’t arrive.Without going into specifics it was ordered three times. Three times “ out for delivery” was posted, Never arrived!!!!! I went on their online contact system and was promised delivery on a specific date along with a coffee machine that I ordered . I was informed a delivery date and asked to be available to sign for the delivery because of the value of the machine, We stayed home as requested ,guess what no delivery. Informed “out of stock” Amazon you have lost me as a customer.You can get goods out of China quicker.!!!!!!
The person I spoke to was polite, friendly and knowledgeable. He followed up as he said he would. I have been very pleased with the service I have had in the past which made me choose real insurance again.
Jacob was knowledgeable and efficient. He walked me through the insurance process with clarity. Excellent service from start to finish!