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Karla was efficient, friendly and super helpful. No stress, straight forward process! Thanks for a great experience and making it easy for us in what can be a confusing world of building processes and documentation.
Was happy with work done …. The plumber was pleasant and did a very neat job. Only issue is I thought it was a bit pricey but had no alternative but to fix issue asap so didn’t have time to shop around.
They sent damaged glasses. When I sought an exchange they OVERCHARGED me several times. They made multiple errors which I had to correct at least 5 X..when escalated to the manager they also made price errors 3 more times. Then they sent me exchanged glasses rather than sunglasses, even though I had already corrected them 3 X and they assured me they would be tinted. I returned those glasses and they refunded me the wrong amount. They still owe me money which I have to chase up. The whole experience has lasted months, lots of emails and I have been without my money or glasses. It is the worse customer service I have ever had. They are either completely incompetent or dishonest. DO NOT TRUST VISION DIRECT!!!