Know better, choose better.

Miki D.

1h ago

I purchased a JBL speaker from Frugo nz and it was blatantly counterfeit. No serial code, the JBL exclamation logos were upside down, the box it came in was blank without a JBL logo on it and the sound quality is trash. The same speakers sell on Ali Express for $40 Buy at your own risk. This company is a scam.

Stewart P. Metropolitan Adelaide, SA

1h ago

Really happy with this mattress best I’ve ever owned. It’s firm but still comfortable and gives great support, including around the edges. I don’t have any back or neck issues, but it feels very supportive overall. My sleep has been solid since getting it—I wake up feeling good most morning. After 12 months, it’s still holding its shape perfectly. I’m 140kg and there’s no sagging at all, still as firm as day the day i got it.

Hien N.

1h ago

I had an issue while flying from Ho Chi Minh City to Perth, Australia (one-way ticket). I purchased economy-class tickets for 4 people. When we chose the seat, it allowed us to choose the wider seats 12E, 12F, 12G, and 12K, and we paid an extra VND 5,629,000 (Approx. AUD 350) for these seats. However, the boarding passes were issued with seat numbers 18G, 18H, 18K, and 19G, which were smaller than the ones we chose. I raised my concern at the counter, and the VN airline representative told me the seats should be the same as the ones I bought. This is an incorrect answer. Obviously, they are not the same. I raised my complaint via email and received no proper answer, except for the one statement: “We are reviewing your case”. After 3 months, they are still reviewing my case, and it seems they will take it forever. Worst airline customer service ever. If I have a second option, I won't choose this airline again.