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I am a new customer and received an email telling me to set up my NBN modem. I looked online and there were several types of my particular modem and I didn't know which one to set up and got terribly confused (I'm elderly). On talking with Anton at Technical Support, he reassured me that this message was for a new setup of the NBN - I was already set up - what a relief. He was very patient with an elderly person who was confused. thank you, Anton
Paid for express shipping from Brisbane to Melbourne, only to have a 'sorting error' send the parcel BACK to Brisbane after arriving at Melbourne Airport. Australia Post won't issue a refund for the $15 wasted on express post. Absolutely useless.
Our first time to build a family home in SA. Coming from NSW, had not much understanding with building rules in SA. We chose Dechellis homes, because we loved their display home. You can tell the quality of build is great. During our dealing with Dechellis, I have to say they are great with their willingness to work with their clients, the flexibility is really important to me which they deliver. Their staff are also very experienced, with lots of industry experience. What I also like to say to people who want to build, it’s important to do your own diligence, pay extra attention to details like : where am I going to place my aircon unit, water tank? Is there enough access space for the future landscaping work ? If these are not brought up for a discussion in the meeting with the consultant, then there may not be an easy solution when your plans are done. Would I build again with Dechellis in the future ? Very likely. Will come back for more review when we start the actual construction stage.