Know better, choose better.

Nancy McDonald Sydney, NSW

just now

WARNING! I have had the most horrible experience with Fashionably Yours and am sharing so that this doesn’t happen to another bride. I only went to Fashionably Yours as they’re a stockist of Wona Concept, I asked if they could get a particular dress in for me. They insisted the dress cost $7500.00 which is what they’ve charged me, only to find out from multiple competitors of there’s the dress retails for $5,800.00. The entire time the store team has been pushy into making me pay, bullied me into paying a deposit and now I understand why because they’ve overcharged me nearly $2000.00. I’ve spoken with Wona direct and they’re horrified at the experience. I’ve cancelled having the dress purchased through them as I have no trust or confidence in them and they refuse to give me a refund even though the order has been cancelled with the designer directly. Weddings are expensive enough and being lied to has made buying my wedding dress an awful experience. The team are pushy and demanding and their invoice refers to deposits as “discounts”, which is not true. They’re down payments to secure the dress, most likely so they can make up prices and refuse to give money back. A warning to all other brides, I now can’t get my money back and she won’t match the recommended retail price, I’ve had three other boutiques in Sydney who sell Wona Concept all confirm the price, they’ve all been lovely. The other customer who said they bully you into leaving a positive review for earrings is true and exactly what happened to me upon exiting the store. Such a misleading way to drum up business and get people into store. I’ve included the screenshots confirming the price difference so other brides can make up their own mind before paying huge deposits and know what can happen. I’ve also included the response back from Wona Concept directly, not only for the legitimacy but for anyone looking for these dresses and to be aware. I think when the brand itself is horrified that their stockists are behaving like this it’s huge alarm bells! I’ve now disputed this transaction with my bank to recover the funds so I can buy it from a more professional and reputable bridal dress boutique.

Elise B.

just now

Poor service & poor products do not recommend. After numerous emails proving the product was faulty I had to process a charge back on my credit card so I could get my money back.

Clayton Northern Region, NSW

just now

Gabriel DeGiorgi was my go to person while I have been dealing with rebuild Relief. He has been nothing short of excellent and went beyond what I expected. He was helpfull in explaining the process and followed me up on every step. You should be greatfull he is your employee. Regards Clayton Stibbard.