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The experience with Redeem Vacations was GREAT! However the hotel we chose was not great.
Changed over to Dodo NBN due to discount offered but since the changeover internet kept dropping out or freezing. Rang support and checked connection but no change. Changed back to my previous provider and noticed the difference straight away.
I cancelled my car policy in 11 July online. Youi rang me on the 13th to finalise the cancellation and on the same day (13 July) a debit order for a yearly amount of $1340.49 was debited from my account. I have followed up everyday since, the money is yet to be returned to my account. I have lodged a complaint with no response. Every time I call I am told "the refund is pending" and "there is nothing further we can do to expedite"