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Ordered puppy food express. Wrong product turned up. Sent email regarding wrong order a number of days ago. Still zero response. Sent a follow up email.... still zero response regarding wrong order. Zero Customer service.
My Partner and I couldn't have been happier with our Maintenance Supervisor Michelle Leal. She was lovely to deal with and very knowledgeable. She went over and above expectations to help us ensure all our questions were answered and issues fixed. She was also very prompt with all communications and followed up with everyone to get things done as quickly as possible.
The booking process was seamless, the staff were fantastic. It was the car!! Whoever suggested that you buy VW Polos for your fleet, needs their head read. What an awful clunky little menace. We will definitely use Red Spot again. But we will stipulate that we don’t get a VW Polo again, ever!!