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CarbizGreat service

Patrick and Lindsay were great, very quick and friendly service

Valentine
Valentine
lastminute.com.auThey will charge you you for Refund! Scammers

I have received yesterday an email saying that my flight is cancelled. On the email, they haven't mentioned any refund of my money so I decided to wait until today which I try to contact the customer service. The phone number they have it says an automatic message so is useless. Then I trying to talk with the robot on the chat two times and the second time finally connected me with a 'human'. To sum up he told me they are going to charge me £35 per passenger after asking him three times and also they will submit a refund request to the airline which it my take up to two months to process. Although they were not sure if I will get my money back. No confirmation, no specific day, no specific refund and charging me £35 per passenger! Their terms and conditions are not clear on their website so they can take your money. Then they will say they are really sorry! Be careful! Avoid those scammers!

Alberto C.
Alberto C.
Ecco Shoes Online storeFantastic Service

I would like to take this opportunity to thank Jane for her great costumer service. Dealing with her was effortless. She was prompt in replying to my emails and very courteous and efficient over the phone. She made the process of resolving my issue effortless. I was very impressed with her service which is very rare these days. All the very best Jane. Thank you, Manouri

Manouri K.
Manouri K.