Steve

From the very first knock at the door by the Smart Energy rep I was impressed. Later that day Connor came and explained very clearly how a battery being installed would work for…

us. So much so that I decided to sign up there and then. A installation date and time was set for one and half weeks time. We already had a 6.6kw solar system which this 10kw battery matches well with. The day before the installation Sebastian dropped by to check the site of installation. Both on time and was a pleasant young man. Brandon arrived on time and too was pleasant, efficient and knowledgeable. He then showed me how to use the app to see what our whole system was doing. It's so clear, accurate and I must say, I am a little obsessed with checking the app to see how we're doing power wise. Many days we are 95-98% totally self sufficient with the worst I think was 79% and that was in winter with 2 split a/c systems cranked up for hours on a cloudy day. Seeing the Origin bill over the next 3 months and beyond will be very interesting. John, the company owner came by for a while helping out too. Once again, a great bloke. I cannot speak more highly of the whole Smart Energy process. Even after the installation was completed I was contacted to see how everything went. Also Smart Energy put me in touch with a rep from Origin energy to change our plan to better suit our new solar/battery system wh8ch also was an easy process. Cheers to Smart Energy

Thank goodness for MYOB Geeks (meant in the nicest of ways) – Issac was a champ. We had version 12, I know, we were still rubbing sticks together to get the system going....until the old computer died. So purchased a new computer and the…

latest offering from MYOB and it needed some 'massaging' into shape to have our old data readable on the new version. Issac took over the controls (remotely) and I watched him weave his magic. Hey presto, it all works!!

Great support guys, much appreciated!!

Regards Steve