Dugga

Tried to order online - gave up and got pizza – We attempted to navigate the complex online ordering system - first it told us online ordering was not available, then our nearest store was 87km away even though there is one in…

the next suburb! Totally frustrating experience and any time we've actually managed to get food from there it hasn't been that great anyway. Taco Bill is way better.

Staff are always knowledgeable and helpful – The staff know their stuff and are very helpful. The stores are great too with an awesome range - always fun to go there.…

worst customer service ever – I went into your city store with intent to spend several hundred dollars but apparently your salesperson would rather gossip with his colleagues than serve me after I asked for assistance - incredibly rude. I'll go spend my money somewhere else.…

Disappointing – I ordered several items well over a month ago. Two have shown up - both shipped separately from China. I have had no explanation as to what has happened to the other items - I am…

beginning to doubt I will ever see them. Despite their professional looking website it seems the reality is far different. I won't be buying from them again.

Paypal and Credit Card Surcharge - I thought that was illegal? – Online price was good until they hit me up for a 1% paypal surcharge... and if you pay in store by credit card they hit you for 3% if you don't pay by cash. Seriously who carries…

around that much cash? Also it took a week for them to send the drive from their Sunshine store to the Nunawading store. Overall I have always been happy with their service - it's just a ripoff with these surcharges.