Ange

Best Customer Service – Naomi is very helpful and knowledgeable. She has helped me out with some sticky situations with clients wanting to step outside the box. I would recommend Stegbar Albury to anyone looking for windows.…

Please don't do it – I have been with Rest super for almost 15 years.. Never really had much of a reason to contact them.. But that all changed with the other idiot super company i was with.. North…

Super decided that I should rollover my Rest super to their account.. They sent the appropiate paperwork to me - which I declined and said no way - Rest super was to stay as this is set up for my life insurances etc. The following day I received a text message from Rest super saying they were sorry to see me leave - and that my rollover was complete. I then contacted North Super - interesting conversation... They proceeded to reverse the rollover and sent the funds back to Rest super.. No problem so far... Right?? Wrong.... Rest Super then decided to close my account - cause there were no funds - which then left the money in cyber space... They proceeded to open the account after I had to prove that I did not request the rollover - numerous emails and phone calls.. Finally the funds were transferred back to my account - after 2 weeks.. Not once did anyone of the "managers" call me to try and sort this out.. Like I was told was going to happen.. 48 hours to rectified this error took 2 weeks. When you call Rest they want your full name, your date of birth, your address, your membership number.. Yet they can complete a rollover without a confirmed signature

Don't waste your time.. The lovely people who answer the phone cannot help you.. The supervisors don't take phone calls.. And well management don't do want they say.

This is a basic summary of what happened - as there is not enough words that could explain this error!

Today I received a phone call from Rest after I lodge a complaint to AFCA.. Rest Super after making the call are classifying the case is closed... So they really aren't going to fix their procedures..

So be careful out there kids