Bridg.

Great customer service, quick measure and delivery. Nothing was difficult about this transaction.…

Incapable of Basic Connection and Communication. Leaving after 10 years – Internet has been slow/patchy for the last year, but technicians have assisted improvement by changing channels on Modem etc. I requested a move of my service after 10 years as a…

customer 3 weeks prior to my move. A month after the move, no less than 12 phone calls of more than 1 hour each, two half day slots waiting for a technician, contradictory information and broken promises later, I still don’t have a connection. Customer reps are happy to pass the buck to Telstra (wholesaler), but there’s no ownership of the issue. I’ve finally given up. Expected more from a long term service provider. Miss the friendly South African customer service reps who always took ownership of service issues.