ElleM

An Absolute Disgrace! – My complaints are the same as the poor customers below! We ordered our 600m juicer over the Christmas break… we paid and assumed our juicer would arrive in 3-5 days (as per the…

shipping details on the website).

Sadly, this was not the case!! We were advised a few days after purchasing that there was a delay with an estimated arrival date as late January, then late January rolled around and yet another email advising that there were more delays and that Froothie were making ‘changes to the product for a better juicing experience and they were developing a new ice cream/sorbet strainer' and that we would receive a free Zense Personal Aromatherapy Diffuser for the delay (which we didn't actually receive). The next email was to advise us of the new shipment date in February… a few more false promises and yet another delivery date of March AND an offer of a free ab blaster or $40 refund for the delay - we opted for the $40 off (which we actually never received).

Finally… our juicer landed on our doorstep on April 8th 2019 (over 4 months after we ordered it). To be honest, we were pretty annoyed about the entire experience but happy it arrived... because a bunch of customers had started talking through social media thinking we might have been scammed so the fact that it was here was a relief.

Now… to the juicing… which is actually why I here!! Firstly, this ‘new and improved’ juicer is NOTHING like the one advertised or the one on the Froothie TV commercial with Zane!!! With the old juicer you were supposed to be able to juice whole fruits - Zane even remarks ‘no cutting required’ as she was juicing an ENTIRE apple.

Well… our 'new' juicer can barely handle one strawberry let alone an entire apple!! This machine requires us to cut everything into tiny pieces and even then it still jams up! It cant handle apple cut up into 10 pieces let alone leafy greens such as celery, spinach or anything else. If the chute isn’t blocking up the machine is jamming!!!

We are the first to review the actual juicer from this latest Froothie debacle and I dare say… we will not be the last! Bottom line - juicer doesn’t work and extremely poor customer service! By my calculations… if you don’t have those simple things it will only be a matter of time before you lose your customer base too.

Froothie, we are really disappointed in this entire experience and are saddened to even write this review! If you had just been honest and told your customers that you didn’t have stock we probably would have just come back and ordered at another time. Instead, you took your customers money and were dishonest and in my books, that makes you an untrustworthy company.

My advice to others would be, grab yourself a Kuvings and save the hassle!

One of the Best – We have had our Saeco Royal for 6 years now - it is a seriously great machine! It does everything you could ask for! Lots of our friends have the Nespresso machines and I…

understand thats an easy machine with an OK result but if you are seriously about coffee and spend money every day buying cafe coffee this is the machine or you. We couldn't be happier.

2 Years and still going GREAT! – We have had our Bosch for a little over 2 years now and it’s still going great. We are a family of 4 with too small children so we do a lot of washing! It’s a perfect size for a…

small family. I have found this washing machine to be very quiet and reliable. Previously we had a top loader which was great but finally gave in after 12 years and with only 2 repairs – I do hope we get that sort of time out of this machine. Quite, washes well and has been reliable. When the power cuts out you have to restart the entire wash cycle.

Perfect! I couldn't live without my B.O.B – With our first child we had a Steelcraft Strider (the first Generation) and it was great but bub 1 was quick to walk so in the end we didn’t get much use out of it. This time…

around I went with the fashionable Bugaboo for bub 2 - We paid 3 times more for it and were extremely disappointed! Sure it looked great and it’s a status thing these days but we became the idiot parents at the park with the 4 year old running off across the oval and the mum trying to keep up with the pram tipping over! It wouldn’t go off road, the wheels were terrible – so anyway, I went into the nearest baby shop and said I need a new pram now when bub 2 was about 9months - I hadn't heard of the B.O.B before so I tried out some of the more known brands: Steelcraft, Mountain buggy etc… but the second I put bub 2 in the B.O.B – I just knew it was the one!

The first thing I liked was the maneuverability… so smooth. It folds perfectly, its compact with the option to remove the wheels when folded, you can jog with it, its definitely all terrain and best of all I can chase my now 5 year old and never worry about the pram tipping over. It’s one of the best pram I have had – We also get asked about it a lot – I call it “the tank” – Yes, it’s bigger than the other prams on the market but if you get out and about and need a reliable pram that can do the miles – The B.O.B is for you!! It's Maneuverability, reliable and compact. The seat is slightly reclined and head can touch canopy but really not a big deal at this point.