boomer

Just atrocious. I paid over $1,200 for two pairs of multi-focal glasses with the same prescription. They were unusable. The focal area width on the lens was extremely narrow. You…

actually have to pay more to have a wider view. No matter where I looked I couldn't focus. I went back, had a second eye test and changed the lenses to simple bifocals. They are equally as useless. The tiny focus area is out of alignment and I can only focus out of one eye at a time. To use the other eye I have to move my head, but then I can't see out of the previous eye. I knew when I was ordering these that the staff had no clue what they were doing. They certainly weren't 'experts' and appeared to be following a script to up-sell you on features, rather than actually helping you buy glasses.

I've been trying to sign up to their membership club for 40 minutes. I changed my 'forgotten' password 6 times. Every time I get an error message saying the combination is not recognised. So you can bite me HS.…

My $4000 Samsung TV has turned into an advertisement server. Every screen has ads supplied by Samsung and they can't be turned off. I never agreed to this and am returning the TV. Piece of crap.…

This is an extremely uncomfortable place to shop. High pressure up-selling on every product. I felt like I was in a used car lot. Go in for an eye test, they up-sell you to a…

retina scan. Another $60. Commit to buying glasses? They up-sell you on frames. They tell you the optometrist has recommended the most expensive lenses which are around $800 and refer to a handwritten note on the prescription. Guaranteed they do this with every customer. They put so much pressure on you it's embarrassing and cringe. To top it all off, they are by far the most expensive glasses retailer I have ever been to. Never again.

STAY AWAY. This is a straight out scam. Card is not working to by anything online. Unable to log into my account to see what the problem may be as username and password no longer…

work. Unable to reset password as reset link does not work. Unable to reset by entering card number as that link does not work either. I asked their demeaning chatbot how to reset. It doesn't know and is currently 'putting me through to a human'. It's been doing that for the last ten minutes with no result. STAY AWAY!