Lisa A.

Lisa A.

from South East Queensland, QLD. Member since .

  • 1 review

Reviews

  Verified Stegbar QLD, Helensvale

Nella continues to be the reason I buy windows and doors from Stegbars. She always goes above and beyond to attend to every detail. Recently, the fire rating we were awarded with

our energy report meant the glass in our bi-folds and windows was not clear. Nella made sure I came into the showroom so that she could show me the glass in different samples, as it has a grey tint. Nella spent the time explaining how my bi-folds would look with the width of the sashes we required, and showed me the different sill and framing options. As I wanted colonial bars in a particular pattern on my bi-folds, Nella spent the time measuring out each detail on the shop bi-fold sashes to ensure I could see where the pattern started and ended and the overall aesthetic was what I wanted before she ordered them. Every other window and door supplier I approached, asked me to provide all of these details without any explanation. None of these sales staff go to the lengths Nella does to attend to every detail ensuring I understand what the final product will be, and making certain it meets my vision and expectations. Nella, you are such an EXCEPTIONAL employee and I will be FOREVER GRATEFUL to have found you in my building journey. THANK YOU for all that you have done for me.