1800-Blinds

Lost my deposit – In Liquidation, how disappointing, lost my deposit, Liquidators have advised that chances of getting my deposit back is nominal. Apparently they have transferred their business to another company with a similar name.

Excellent and professional service – My experience with 1800 Blinds has been fantastic. Luke made excellent recommendations for my sunny balcony and the awning was professionally installed on time. I am very happy and recommend this company.

Excellent excellent excellent – From the get go 1800 blinds has been great. Chad was really lovely to deal with with the initial consultation and Luke did a great job installing our blinds and shutters. They have been reliable and very professional and even managed to install everything before Christmas. Would highly recommend.

Wonderful result - good price and excellent installation! – Thanks to this company my humble investment property now has smart looking plantation shutters on the front windows. It was good dealing with them (Chad was pretty good), although I didn't get all the window coverings in the end I decided DIY had to be good enough for bedrooms spaces but the most important were the front facing windows which were… Read more ·  1

done with the shutters. The installer (Buck - his nickname) was very friendly & professional, turned up on-time with a nice attitude and went straight to work & did a great job of fitting them off. I've dealt with a few companies now and found despite some past negative reviews this company completed the work in the time they said without a hitch. My real estate lady who'll manage the property for us was so impressed she intends to get them out to quote for her own home and no doubt will recommend to other property owners. It was all a good experience for me - I'll definitely give them a good wrap when anyone asks as they sincerely deserve it!

Excellent – The team at 1800 Blinds have done several jobs for me over the last few years as I got to each stage of that renovation. Always on time, always fitted well, and everything is still functioning as it should. Would highly recommend Dean and the whole team.

Service is really bad – I got 1800 to put plantation shutters in my cottage spent a heap on them. Unfortunately 4 slates have broken and I have tried to get the installers in Illawarra to give me a quote to fix them . I first contacted him on the 7 December I just don't get anywhere with him and I have tried contacting head office Sydney they emailed him. It is now 14th… Read more

March I really don't think he is going to come and fix them at all he just gives excuses all the time. So my review is think before you get them to do your blinds because if one breaks he won't come and fix it you will have to go to another company and get a whole new plantation blind because they won't fix a blind that another company has in stalled. I will never get 1800 blinds to do blinds in my house extremely poor service.

Excellent service! – My double roller blinds look amazing! Customer service was exceptional, the installation was quick and they were very reasonably priced. The installer was very friendly and professional. I highly recommend 1800-blinds!

Uneven blinds – I was not provided with the info required to make a decision on how to hang the blinds. Result was a large gap for the sun to come in. After much discussion and a few months, this was fixed. The installer also hung 2 blinds next to each other that are 100mm different in their drop length and this is at eye level when sitting at the table. They… Read more

then proceeded to make me feel like an idiot for pointing it out - I was asked are you one of those ocd people?

The real issue with this company is that they make you pay the full balance BEFORE installation. So if there are issues, they don't need to care about fixing them. So I am stuck with my uneven blinds.

Shop around, anyone else must be better – From giving a deposit to final completion took 6 months. If I bought off the shelf blinds they would have fitted better. Blockout blinds had huge gaps at sides and at first were not even set within the window frame. Every visit required booking at least 5 weeks in advance. From initial measurements to installation they did not handle anything even… Read more

let alone professionally. I have since had to just trash several of the blinds I spent a lot of money on because they look so bad and function so poorly.

Fantastic job – My shutters were installed on time and look amazing. All the staff were a pleasure to deal with and i was kept up to date on the status of my order right up to the installation. Would recommend to anyone they are fantastic.

Very happy – From the showroom, quote and installation a pleasure to deal with and very pleased with the finished product would highly recommend 1800 blinds Leumeah and will definatelty be back in the future

Efficient install - very happy Feb 2017 – Approximate install date was provided when deposit paid. Follow up call made advising order had arrived early so new install date confirmed. Installer phoned in advance and arrived within agreed time frame. Install team cleaned up as they went on a very hot day. Cannot fault the product, the tradies or the process - MANY THANKS

fitting/instillation – its been a couple of months since I have had my ziptracks installed. thought the job was not going to be finished but the team at 1800 blinds where honest and got Mo out to complete the job for me even on his holidays. a true champion and a asset to the company. Thank you Mo. julio

Measure and quote was really good - then I had to deal with Operations Manager – I decided to proceed with placing an order with 1800-BLI-NDS, as the guy who attended onsite to do the measure on quote seemed to really know his stuff. We placed the order and scheduled an installation date based on their standard lead times. Two business days prior to the scheduled installation date, we received a call from them to advise… Read more

that the factory had only just advised them that there was a delay on our order, and that it would not arrive for another 3 weeks.

The operations manager offered no apology since the revised (delayed) installation date was still within their standard lead times. I confirmed with them when the deposit was paid, and queried how the revised installation date was still within their lead times, since it seemed to overshoot it by almost two weeks (best case). The operations manager then denied stating that the revised installation date was within their standard lead times, but still failed to demonstrate any accountability or ownership to remedy the situation.

I requested the managing director to contact me, but received no contact.

From where I stand, I have little confidence in ever getting the blinds. A real shame as the measure and quote guy was also an installer - doing a great job, but being let down my management and a clear absence of process and accountability.

Brilliant product and delivery time was great – I had a fantastic experience with 1800-Blinds. From the sales reps to installation team, office staff and products delivered, everything was well beyond what I expected from a family run business.

Horrible Blinds – I bought vertical blinds from 1800 blinds Campbelltown for the entire house. Costing $6000. The tracts are so bad that we cannot open or close them without jerking and resistance. I feel like they will break if I pull too hard. Very upset as it has cost a lot of money. They want money upfront but cannot provide the quality. They have still not… Read more

installed 2 blinds as it was ordered wrong and I have not heard back from them. Everytime I call it goes to voicemail. Am considering taking this to fair trading.