should be illegal1form is just straight up discriminatory. it doesn't allow for any explanation and tries to make people's living situations black or white. its very invading of privacy. I also had an issue where if I left out one little detail, for example my landlords email because I didn't know it and he wouldn't give it to me, I wouldn't be allowed to submit the form. it's broken and in favour of landlords
Terrible, not trustworthy, not worth itI felt I was writing my resume, rather than a rental application. I think RE agents should realize that credit report is all they should look for, rather than us such a portal for applications. You spend an hour to complete. Awful experience and the RE agent says he has not received the application, though I have received an email confirmation of the sent application.
Serious breach of personal identity waiting to happen. Don't try thisWith all the identity theft going on, I suggest that you avoid website like this. They will ask all your personal details and store it where? Even big website can get hack. If that happens then what now? You will be the victim and I doubt if they will even tell you your info was stolen.
Absolute rubbishI concur on everything everyone else has said here. First time using this today & it was nothing short of painful. From the first set of questions, where you have to explain your relationship to yourself & have it not accepting the same email address the account was opened in as an applicants email address, things only got worse from there on in.... ridiculously slow to load the dropdown menus is probably the least annoying feature. uuuuuggggghhhhh
Australia is ruled by landlords and real estateThis website is slightly better than 2Apply, because at least it didn't force me to upload personal information (It had a button that I would supply them in person). However, it's a lot jankier than 2Apply and still asks for way too much personal information.
One huge issue is when I was filling in financial details. I have my own business but it doesn't make a lot of money and I rely on a welfare payment for most of my income. However, it doesn't let you add your welfare payment separately! So it looks like I earn just a few thousand a year. ... Read moreI'm worried that the landlord will see this and not realize there is also a welfare payment on top of that. I've also seen that it doesn't have any option for surviving on welfare payments. People on disability pension for example are not "unemployed" because they aren't looking for employment, so to lump them in this category isn't accurate. Another issue is that it doesn't link applications together properly. On 2Apply, it works fine, you all fill out the application and then it links them together as one application. On this website, not so. I finished my application, and it emailed my partner to finish their part of the application. After they finished, it sent me an email again! Are these all considered part of the same application now? It's really not clear at all, they look separate to me. I absolutely despise landlords for forcing us to use awful apps like this. Let's face it, landlords have caused the so-called "housing crisis" in Australia. Last I heard there's four empty houses for every houseless individual in Australia, and that matches up with what I've seen just looking round the suburbs. Some landlords make their entire incomes by funneling poor peoples' hard-earned wages, because poor people have no chance at affording a house here, heck even people paid good wages can't afford a house. The government doesn't care because lots of them are probably landlords themselves, our government has shown time and time again how corrupt it is. Then they go and make the process even more dehumanizing by forcing us to fill out invasive forms like this! All landlords, real estate agencies, property managers, property "investors" are scum, that's the only word for them. Housing is a human right not an "investment"
Easiest out of a bad bunch!HAving used the competitors forms as well, this one has been the easiest to use. I just wish all real estates accepted them.
Easy login. Saves information and user friendly.
Worst User Experience I have EVER Seen!Constantly freezes up, very bad user interface and you need to resend your application about 6 times before it actually works... Out of these 6 times, you need to completely redo the application with all supporting documents about 3 times...
AwfulOften refreshes without saving forcing you to fill in information multiple times. Also even if you do fill in all the information it often won't save or progress. So infuriating. Awful customer support. I would strongly advise users to avoid!
DO NOT USE 1FORM IF YOU CAN AVOID IT1Form is frustrating, requires you to put in all information a real estate could possibly imagine wanting. I was told that while it was difficult the first time, at least it would save time next time. However, it automatically deletes your account after 12 months. So there is nothing redeemable about this irritating website. Avoid!
I paid twice for a document verification on a ten year passport and a local licence1form could not verify an Australian Passport with ten years on it, and a licence issued 12 months previously in the state for which I was applying for tenancies. I applied for the former licence with that passport, and I applied for that passport with 5 documents issued in Australia and I am Australian born. I paid twice using both documents and still they could not verify me. I have a current police check for my work, a working with children's check and an NDIS worker verification with these same documents and they can't find 'verified' documents. I propose a royal debacle with plenty of money being earned for the insult!
Unabashed power exploitation1Form has a virtual monopoly in the property mgt market in Australia and NZ and it shows. The service is oriented to the interests of owners/property mgrs with little regard for renter's rights. It is indicative of the exploitation of market power and income inequality that is rife in this industry. This form has:
1) crap UI, including fundamental functional problems which they know about but don't fix, instead just itemising them in the FAQs (and other reviewers indicate the tech failure may also include basic cyber security);
2) invasive,... Read moreexcessive questions including requiring work and personal references in addition to previous rental references - meanwhile no owner/agent references are provided to renters despite the fact there are as many poor agents and owners out there who complacently exploit their power (not least because it costs money to move) and don't respect renter rights or real estate laws (either thru wilful ignorance or entitlement); 3) exploit renter's lack of choice in the application forms they use by forcing everyone to answer an outrageously irrelevant question for a rental application - Do you intend to buy a house in the next 12 months? (WTH, how are they allowed to do this?) Meanwhile, real estate agents and owners don't bother to ensure they provide basic, useful information about a rental property renters need and want before they bother to send in an application or see it (no doubt to give impression of more competition than there is). For example, information about the lease term and extension likelihood, a floorplan with measurements, photos of ALL the rooms and outside areas, the energy efficiency rating of a house (even at minimum which way is North on the floorplan or whether the house is insulated or not) and verification the house complies with minimum standards (as per Vic laws). Nor is there any system for a positive verification of every owner's and agent's respect for renter rights and proactive compliance with the law (rather than rather too common default of passive resistance). Never mind Tenants Associations being over-run everywhere, since time immemorial. ACCC needs to do something about this IMO.
HorribleWhoever designed Oneform ust have flunked out of every class they have ever taken. There is no saving, every form is required, and it asks for so much irrelevant information. It wants a course contact, do I know what a course contact is? No. Do I want them to know their number? Also no.
Terrible applicationThe first time you fill it out takes hours- they’ll want to know every small detail about you. Then once you apply for subsequent properties, it will only give you a few details to put in and you think great! That was so much easier! Only once you’ve sent it do you realise all that information you put in the first time? Yeh, it all gets sent. But it doesn’t give you that option to review it when you’re filling it out. So if it no longer matches the new property you want? Oops, too late.
Also, if another applicant is filling it out at the same ... Read moretime and doesn’t wait until after you’ve submitted it, your application won’t be linked. It seems you need to wait for one application to be sent then you must click on the ‘add application’ email it sends.. so you can’t even apply at the same time. Piece of garbage.
Terrible productSpent hours filling in application form, says sending to firstname.lastname@example.org there email is sales@ so therefore they never received application, waiting 2 days after receiving congratulations application successfully sent, only to find they sent to wrong email address, cant even make a copy to send to correct address, cant contact anybody, just a complete waste of time.
Horribly IntrusiveFar too much very private and sensitive information they demand before allowing a basic rental application to even be started. No clear information on who can access that profile information, if it is delivered with an application or if it is simply their own data collection for their other businesses and partners. Agents should take note and not be lazy in using this garbage that potential good tennants will not go anywhere near using in its current form. I am not uploading indentity documents and bank statements to this platform and by extension potentially all of these 'realestate.com.au realcommercial.com.au 1form.com property.com.au spacely.com.au' and partners!
Questions & Answers
I am very concerned about privacy, as well as these intrusive real estate application websites. If it is free to us to use, how do they make money? by selling our info? I have just applied for a few properties and the stuff we upload could easily result in complete identity theft. But it seems like there is no other option. There are some places that wont even show the property until you apply with these forms. Seems like discrimination to me. Has anybody tried to print the whole thing out and hand it to the R/E ?
I filled in my profile and I wonder if there is a way to apply the info to many properties I apply for ?.
The 1form should cater for this that my profile info is automatically added to the property I apply for.
Currently (unless I overlooked it) one needs to enter the same info over and over for every property I apply for; absolute nuisance in this stone age of technology.
That is absolutely correct! With oneform you will have to re-enter all of your information over and over again. It is the worst real estate software that I have ever seen!!!
Is it legal in Victoria for real estate agents to insist that tenants use 1 Form to apply for properites?
Andrews has not put anything in place either way it’s similar to no pets andrews apparently brought in you can’t discriminate against pets but agents continue to do it just no legal way to prove it. I... Read moret’s not illegal for them to insist but it’s not in our best interest as it’s very dangerous to your privacy
It is also legal to not use it as well. I always ask for a form from the agent. I've had a lot of tech issues with both this and another one in use so I gave up trying it long ago. Most agents do have... Read morePDFs they can send you. These are more respectful of privacy and seem more relevant to applying for real estate. The actual company behind 1form is responsible for the amount of overreach in privacy terms, but agents do use these services as it promises to cut down on their work.
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