1Form

should be illegal – 1form is just straight up discriminatory. it doesn't allow for any explanation and tries to make people's living situations black or white. its very invading of privacy. I also had an issue where if I left out one little detail, for example my landlords email because I didn't know it and he wouldn't give it to me, I wouldn't be allowed to submit the form. it's broken and in favour of landlords

Terrible, not trustworthy, not worth it – I felt I was writing my resume, rather than a rental application. I think RE agents should realize that credit report is all they should look for, rather than us such a portal for applications. You spend an hour to complete. Awful experience and the RE agent says he has not received the application, though I have received an email confirmation of the sent application.

Serious breach of personal identity waiting to happen. Don't try this – With all the identity theft going on, I suggest that you avoid website like this. They will ask all your personal details and store it where? Even big website can get hack. If that happens then what now? You will be the victim and I doubt if they will even tell you your info was stolen.

Easiest out of a bad bunch! – HAving used the competitors forms as well, this one has been the easiest to use. I just wish all real estates accepted them. Easy login. Saves information and user friendly. Would recommend.

Easy to apply and upload documents – Real Time saver as it saves the docs for all the applications so you do not need to add the attachments again and again.One should save some time using this.

They fixed it!!! – This website when I used it merely yesterday was an absolute disaster! I submitted some reports, emailed and called them to let them know - I went to use it today and I kid you not every single issue I had yesterday has been completely resolved today. The website is no longer an unusable mess, and they have my utmost respect for resurrecting it to a more than usable state. I am happy to use 1form moving forward.

Absolute rubbish – I concur on everything everyone else has said here. First time using this today & it was nothing short of painful. From the first set of questions, where you have to explain your relationship to yourself & have it not accepting the same email address the account was opened in as an applicants email address, things only got worse from there on… Read more

in.... ridiculously slow to load the dropdown menus is probably the least annoying feature. uuuuuggggghhhhh

Australia is ruled by landlords and real estate – This website is slightly better than 2Apply, because at least it didn't force me to upload personal information (It had a button that I would supply them in person). However, it's a lot jankier than 2Apply and still asks for way too much personal information. One huge issue is when I was filling in financial details. I have my own business but it… Read more

doesn't make a lot of money and I rely on a welfare payment for most of my income. However, it doesn't let you add your welfare payment separately! So it looks like I earn just a few thousand a year. I'm worried that the landlord will see this and not realize there is also a welfare payment on top of that.

I've also seen that it doesn't have any option for surviving on welfare payments. People on disability pension for example are not "unemployed" because they aren't looking for employment, so to lump them in this category isn't accurate.

Another issue is that it doesn't link applications together properly. On 2Apply, it works fine, you all fill out the application and then it links them together as one application. On this website, not so. I finished my application, and it emailed my partner to finish their part of the application. After they finished, it sent me an email again! Are these all considered part of the same application now? It's really not clear at all, they look separate to me.

I absolutely despise landlords for forcing us to use awful apps like this. Let's face it, landlords have caused the so-called "housing crisis" in Australia. Last I heard there's four empty houses for every houseless individual in Australia, and that matches up with what I've seen just looking round the suburbs. Some landlords make their entire incomes by funneling poor peoples' hard-earned wages, because poor people have no chance at affording a house here, heck even people paid good wages can't afford a house. The government doesn't care because lots of them are probably landlords themselves, our government has shown time and time again how corrupt it is.

Then they go and make the process even more dehumanizing by forcing us to fill out invasive forms like this! All landlords, real estate agencies, property managers, property "investors" are scum, that's the only word for them. Housing is a human right not an "investment"

Worst User Experience I have EVER Seen! – Constantly freezes up, very bad user interface and you need to resend your application about 6 times before it actually works... Out of these 6 times, you need to completely redo the application with all supporting documents about 3 times...

Awful – Often refreshes without saving forcing you to fill in information multiple times. Also even if you do fill in all the information it often won't save or progress. So infuriating. Awful customer support. I would strongly advise users to avoid!

DO NOT USE 1FORM IF YOU CAN AVOID IT – 1Form is frustrating, requires you to put in all information a real estate could possibly imagine wanting. I was told that while it was difficult the first time, at least it would save time next time. However, it automatically deletes your account after 12 months. So there is nothing redeemable about this irritating website. Avoid!

I paid twice for a document verification on a ten year passport and a local licence – 1form could not verify an Australian Passport with ten years on it, and a licence issued 12 months previously in the state for which I was applying for tenancies. I applied for the former licence with that passport, and I applied for that passport with 5 documents issued in Australia and I am Australian born. I paid twice using both documents and… Read more

still they could not verify me. I have a current police check for my work, a working with children's check and an NDIS worker verification with these same documents and they can't find 'verified' documents. I propose a royal debacle with plenty of money being earned for the insult!

Unabashed power exploitation – 1Form has a virtual monopoly in the property mgt market in Australia and NZ and it shows. The service is oriented to the interests of owners/property mgrs with little regard for renter's rights. It is indicative of the exploitation of market power and income inequality that is rife in this industry. This form has: 1) crap UI, including… Read more

fundamental functional problems which they know about but don't fix, instead just itemising them in the FAQs (and other reviewers indicate the tech failure may also include basic cyber security);

2) invasive, excessive questions including requiring work and personal references in addition to previous rental references - meanwhile no owner/agent references are provided to renters despite the fact there are as many poor agents and owners out there who complacently exploit their power (not least because it costs money to move) and don't respect renter rights or real estate laws (either thru wilful ignorance or entitlement);

3) exploit renter's lack of choice in the application forms they use by forcing everyone to answer an outrageously irrelevant question for a rental application - Do you intend to buy a house in the next 12 months? (WTH, how are they allowed to do this?)

Meanwhile, real estate agents and owners don't bother to ensure they provide basic, useful information about a rental property renters need and want before they bother to send in an application or see it (no doubt to give impression of more competition than there is). For example, information about the lease term and extension likelihood, a floorplan with measurements, photos of ALL the rooms and outside areas, the energy efficiency rating of a house (even at minimum which way is North on the floorplan or whether the house is insulated or not) and verification the house complies with minimum standards (as per Vic laws). Nor is there any system for a positive verification of every owner's and agent's respect for renter rights and proactive compliance with the law (rather than rather too common default of passive resistance). Never mind Tenants Associations being over-run everywhere, since time immemorial. ACCC needs to do something about this IMO.

Horrible – Whoever designed Oneform ust have flunked out of every class they have ever taken. There is no saving, every form is required, and it asks for so much irrelevant information. It wants a course contact, do I know what a course contact is? No. Do I want them to know their number? Also no.

Terrible application – The first time you fill it out takes hours- they’ll want to know every small detail about you. Then once you apply for subsequent properties, it will only give you a few details to put in and you think great! That was so much easier! Only once you’ve sent it do you realise all that information you put in the first time? Yeh, it all gets sent. But… Read more

it doesn’t give you that option to review it when you’re filling it out. So if it no longer matches the new property you want? Oops, too late. Also, if another applicant is filling it out at the same time and doesn’t wait until after you’ve submitted it, your application won’t be linked. It seems you need to wait for one application to be sent then you must click on the ‘add application’ email it sends.. so you can’t even apply at the same time. Piece of garbage.

Terrible product – Spent hours filling in application form, says sending to admin@realitypacific.com.au there email is sales@ so therefore they never received application, waiting 2 days after receiving congratulations application successfully sent, only to find they sent to wrong email address, cant even make a copy to send to correct address, cant contact anybody, just a complete waste of time.

Horribly Intrusive – Far too much very private and sensitive information they demand before allowing a basic rental application to even be started. No clear information on who can access that profile information, if it is delivered with an application or if it is simply their own data collection for their other businesses and partners. Agents should take note and not… Read more

be lazy in using this garbage that potential good tennants will not go anywhere near using in its current form. I am not uploading indentity documents and bank statements to this platform and by extension potentially all of these 'realestate.com.au realcommercial.com.au 1form.com property.com.au spacely.com.au' and partners!

It isn’t safe had dangerous emails within hours – Beware of this app your personal information will go to scammers within hours. I got scam emails and phone calls within hours of using it. And deleted everything once I realised it was not safe.

Extremely Intrusive & Definitely Not Trustworthy – Just an awful experience when using this website and their service. Extremely user UNfriendly and intrusive, requesting awful lot of very personal data which they have no wright to ask for. It takes ages to set up and fill out all the required fields but most importantly it leaves you with a ugly feeling after providing all your details.

I Want That Hour of My Life Back – God where to start? Half the time I felt like I was filling out a rental application, the other half felt like writing a resume. Why do they need a picture of my face or the name of my pet? It kept resetting and i don’t understand why they need any references outside of my landlord.

You will never get a house using 1Form – I simply can't upload anything. Constantly get an error. Deleted my account and made a fresh one. The same problem. It takes 2 days to get a response each time I reply. I've now missed 5 properties because of it. So frustrating.

Terrible – Just a headache and ya cant even save and logout to finish it later, there is a button but just wont let you do anything as it will say finish the application or it will be discarded, how pathetic

RUBBISH AND SLOW – 1form freezes, loses information which I typed in and is SUPER SLLLOOWWW. They don't even fix this problem! Absolutely pathetic 1form! These are the facts. Waste of time. Please fix 1form properly this is a useless program and app.

This form is the biggest nightmare – Why do you even have save later when you try to fill out the form just because off 1 stupid question it will not allow you to fill it out ..... When did you inspect or someone else you can't leave blank and the code has to be in there this form has made me miss out on places because either the agent didn't have a code or it was wrong and you just… Read more

can't send the form then if u get a code you get an email saying this property is no long available... Get it right 1form take that worthless distracting upsetting question out or fix it that you can still fill the form.

Not hapoy Jan – Intrusive and open to fraud . Difficult to use. Using peoples desperation for housing to steal data . Australia has become like nazi Germany. Im so sick of being told I have to do everything on line. When online is actually dangerous.

intrusive, invasive and concerning – Property rental agents require you to upload personal details to this app in order to view a property rental. the information required is personal data, payslips, bank statements, id in the form of a birth certificate, passport, driving license. points are awarded and references required then you are obligated to pay for further credit scoring to… Read more

obtain 100 percent rating. There is no guarantee that the property agent will even have the courtesy to answer a text, email or phone call once you have uploaded all your personal details. You have no guarantee that the agent will arrange a viewing once you've uploaded your sensitive personal details and you have no guarantee that if you are lucky enough to be able to view a property you enquire about that 1. it will suit your needs and 2. that the lottery of along with the other contenders will enable you to rent the property you are interested in! This application, is frustrating, long winded and offers nothing to a potential tenant with reassurance or safety over identity theft. It is certainly does not assist with getting you any response to securing a rental property. We have completed this application and uploaded two very impressive applications whilst searching for a suitable rental. Over the past three weeks we have applied to view 8 properties with only one agent contacting us to offer no guarantees over whether or not we would get the property as there were several other people waiting to view it after a settlement in another two weeks time. There also seem to be several spam texts and emails i am receiving concerning logging into my bank and logging into Amazon. This application offers you nothing but potential data and identity threats and takes forever to complete, it should not be necessary to complete two separate application for couple and it should not be a compulsory requirement in order to view a property that may or may not be suitable.

Your Private Data Will Be Used Against You – Do not use 1Form if you know what's good for you. You will suddenly be bombarded with spam emails and scam phone calls. Way too much personal information required and not to mention how poorly designed the whole process is. Always glitches and wipes input fields which leads you to have to re-type the same thing over and over. There are so many… Read more

unnecessary fields where you HAVE to put information in to continue on. User beware, do not trust 1form EVER!

ABSOLUTE CRAP – This app is buggy (consistently loses info that was supposedly saved), counter-intuitive & makes Orwell's 1984 look like paradise. The app is not user-friendly & would not even pass alpha testing, let-alone beta testing. Is this app designed to put-off people from applying for a property? The invasive nature of data collection (where DOES it… Read more

go????) can ONLY lead to identity theft & in general would NOT be information that the real estate would require or need. Makes me wonder of the legality of this. PS 2apply is equally as bad, so no points scored even as a comparison!

No Good – Difficult to use, irrelevant information request, unable to skip information that is not needed. Took hours to fill in what should have taken 5 minute. Real estate agents using this form should be black banned.

Always comes up with new ways to be bad – Badly designed and glitchy. EG for some reason it wont retain the name & ph of the agent two houses ago - so that needs putting in, every. single. time. Once you're loaded in, the effort is not too bad: but the initial use is hard work & confusing. EG there is a "tell me about yourself" section for the applicant, but not the applicant's partner,… Read more

and it it has quite a limited character count allowed. There is limited "same as partner" options. So, enter your previous addresses & agents (twice), enter your pets (twice) etc. Some questions provide overly limited responses. EG "do you accept the agents digital inspection: yes/no": what do you select if the agent isn't doing digital inspections? "are you considering buying a house soon or next?: No / within 12 months / within 24 months" what do you select if you're buying a house next but in three years? Sometimes a comment field can be very useful.

Terrible and Worrying – I'm currently battling with this glitchy and crap system for my first rental app. It doesn't save edits - the agent can't see documents that I've now uploaded twice. It doesn't give me confidence putting personal documents on such a problem ridden technology

The opposite of what it says on the tin – Terrible user experience from start to finish. Forgets things. Forces both applicants to fill out the application all over again. Then requests the first applicant to fill it out a third time. Fails to send applications, creates spurious "draft" applications. Just. Plain. Awful.

$14,000 missing from account after uploading docs to 1form – Applied for rental property and uploaded pics of drivers licence, birth certificate, bank transaction history. Hours later our accounts were empty. Sharing this info so others know they are not alone and the security of this platform must be improved. They were international transactions so 1form was hacked

Used this form and now have fraud texts – Uploaded all my personal information and less than a week later received a text saying I had bought a laptop. My details have been used fraudulently. There was so much information supplied I am so nervous what else they have sold and information they have passed on.

Terrible Tool – Very slow UI, doesn't properly save details, makes an already tiresome process even more unenjoyable. I do not understand how this seems to be the most used site for rental forms.