ABCO Plumbing Solutions
59 reviews
Installed a toilet, came back as there was an issue the next day, but when there was another issue they didn't come back, completely ghosted me. Their message bank is full, they won't reply to an email or website message. Don't book them. Not worth it.
While Abco plumbing solutions offer a prompt and reliable services when you book a job with them, they are far from reliable when it comes to After Sales services and I would never use their services again. Six months after fixing my toilet and the kitchen faucet, both of them are leaking again. I sent them Ten (10), text messages and… Read more
pictures,from June to December 2025, asking them to go to the property and do the necessary repairs but they ignored my messages. They should improve their After Sale service as this is unacceptable! I m currently renovating my unit and need a plumber for extensive work ( adding a toilet in the laundry/ renovation the bathroom + + other plumbing work), but I wont be using them again!
DO NOT BOOK THIS PLUMBER. Alex offered decent service the 1st time, but charged me more than the 'flat fee' advertised on his website. But I thought to be generous in spirit, so when another blockage came up again, I called him, and he sent someone else. That was a bad decision by me. Let's start with basic care and consideration for others.… Read more
Neither of them reminded me of the extra surcharge for Sunday service. I could have waited. Never got mentioned. Rush to make some $$.
I then got charged for a camera+snake+jet clean at 2 hours costing $1,500. OK, I get it, I was a busy schmuck. At the end of the job, I was told that the problem was not solved, and on Monday, they would need to dig 2 metres down to fix the broken main and put a white cap on top which would cost $6,200.
They said they would then continue scanning with the camera to look for other roots and cracks, and either relining or more digging would need to happen.
I was suspicious when this was being brought up, and I had previously asked for the pictures from the camera to see the damage, blockage and roots.
Image #1 with the pink blockage is from ABCO - the timestamp (date and time) is from the previous day's evening, not the morning from our job. The surface tile and the pipe colour are different to the next photos from our place.
Image #2 & 3 are from our regular guys from Gow Plumbing who came on the Monday, who charged me $500+GST to finish the job, and pointed out the discrepancies between the images.
I am disappointed at ABCO as I have offered them multiple opportunities to address this issue. My review here is the start of a lengthy process for me to ensure that a local customer does not get tricked.
In-depth reviews
Look no further!! – So glad I called these people. I was so stressed!!! — found myself with a worsening water leak problem and had to worry about electricals. Easter Sunday - i frantically googled - looking for emergency plumber - rang a few others - all i got elsewhere was voicemail, or “press one” if you are calling about…. or no answer at all plus no callbacks… Read more
from where i left messages. I soon realised it wasn’t going to be easy to find someone to attend to my problem. However!! fortunately for me I phoned Abco Plumbing Solutions. They are not joking when they say 24 hours a day and 365 days a year. Phone was answered promptly by someone who could help me. I got action! They were very busy that day but kept me informed and the owner himself - Alexander - came out to see my problem - well after ordinary hours plus knew exactly what to do - he also followed through on his assurances and even calmed me down. Professionalism, knowledge, action and no crap. Didn’t take me long to realise my problem was in very good hands. I was so impressed. I would highly recommend to my friends and family.
Prompt service when let down by other companies – With the recent heavy rains, my storm water drainage could not handle it and my back garden started flooding. I phoned a couple of Plumbers, leaving messages that I need urgent work on my drains. I rushed to Bunnings and bought a submersible pump to stop the flooding entering my garage and house. After not hearing from either of the plumbers I had… Read more
contacted, I looked online and phoned ABCO Plumbing. Alex answered the phone and I told him about my problem. He told me he was doing a job nearby and could be at my place in about 2 hours. Alex arrived, saw the problem and gave me a price to do a Jet Wash through the drainage system. When I agreed the price, he said he would do it there and then. Unfortunately, he hit a blockage about 30 feet from the road and was able to locate the position of the blockage and mark it on the lawn. He gave me a price to dig up and repair the pipes, remove the blockage and insert an Inspection Pipe in the area to assist any future problems. The next morning, Ra arrived and quickly dug down to the pipes and exposed the area where roots had broken into the pipes. He removed about 30 feet of roots from my pipes then repaired the pipe and inserted the Inspection Pipe before filling in the hole and relaying the turf which he had carefully removed and placed aside. I have used ABCO for other work on my sewage system since and have found all their workers to be polite and very helpful. In particular, Ra has been very helpful advising me what I could do in other areas to improve the drainage of my property. I would recommend Alex and his team to anyone who has drainage problems.
$99 Fixed Price to Unblock Sewer Pipe costs me $363 – $99 Fixed price that cost me $363 I used these plumbers to do a simple unblock of a drain from my ensuite, I have done this a number of times with an electric eel which I hire for $65 and including pick up and return takes a couple of hours. I hurt my back so didn't want to do it myself this time so I rang a couple of plumbers in the local… Read more
paper, from this I found out that the fixed price can only include cleaning with a plunger. Obviously, I wouldn't need a plumber to do that I could do it myself so I called ABCO Plumbing Solutions and specifically asked if the price included the use of an electric eel, [Name removed] assured me that it did. This I copied and pasted from the "Business Overview" on the local paper's website.
"Blocked Drains Fixed Price $99 / Flat rate complete job using Water Jet, EEL, CCTV"
It looked like the price would be $99, anyway, they turned up only half an hour after appointed time and I showed [Name removed] where the pipe that needed to be cleaned was. Then surprise, the $99 did not include the electric eel, in fact, he tells me they do not use the electric eel anymore that is too old fashioned. He, however, has this great new water blaster which he can use for $180 (plus GST which he did not mention at the time). I should have told him to go away at the time, but I fell into his trap since he was there I begrudgingly said for him to go ahead. Well, he plugged in the hose to his water jet and started the motor, put the hose from the water jet into the sewer pipe and within a few minutes cleared the pipe. Then he pulled out jet hose and it got stuck, so rather than feeding it back in and trying to gently extract it he proceeded to yank on the hose until it was well and truly jammed. After yanking at it for sometime he hits me up for another $150 for the camera so he can see why his hose will not come out, I didn't want to pay for this because the only use to me would be if I was to get the pipe relined and then the relining company would use their own camera to see where they needed to work. So four and a half hours later with assistance from another 2 plumbers [Name removed] finally gets his jet out and my $99 job has cost me $363 which I reluctantly paid, with [Name removed]'s assurance that they were a quality plumbing service.
Today I went around and replaced inspection covers and retaining wall bricks that had been removed by the quality plumbers, tomorrow I will repair the flushing mechanism for the en-suite toilet which worked until these guys turned up. To add insult to injury [Name removed] called me Bob after every second sentence, I don't know whether I am more annoyed at their incompetency or my idiocy for not giving them their marching orders after the first lie.
Positive reviews
Helped with a 1am call out for my tenants busted hot water unit and was able to isolate the water and power safely. Thank you Alex for your assistance with such a difficult and challenging situation.
Very happy with the same day replacement including disposal of old broken unit, quick response and damage mitigation. Fantastic customer service with polite, clear communication. Turned a disaster into an inconvenience!
ABCO best plumbers in Sydney!! I had another Sydney plumbing company inspect a backyard drain blockage and their quote was a rip-off and they could not identify the issue. Thankfully, ABCO Plumbing came to the rescue! Alex answered my call late on a Sunday night, came first thing Monday morning. He was able to identify the cause of the blockage… Read more
and unblock the drain immediately.
He detailed to me every step of the way exactly what he was doing. The job was done thoroughly and pricing was fair. Alex is a gentleman.
ABCO Plumbing take pride in their work and are consummate professionals. They will be my go to plumbers moving forward, and you should use them too. Highly recommended! Thanks again, Alex
Negative reviews
Sorry to say - hopeless service! – First day service was okay. When follow-up service was required they were (after many weeks of promises) nowhere to be seen. In the end, I had to book another plumber. Nice enough blokes - just poor service.
Unscrupulous plumbers – Do not use or trust ABCO Plumbing Solutions, servicing Sutherland Shire Sydney. They arrived onsite, inspected only, no work commenced, they took $100 as down payment to return the following day to fix a job that needed a part. Did not give me a receipt when I requested it, saying Id get one tomorrow as they had no paperwork with them. They did… Read more
not return the following day, nor did he answer any of my calls. Unable to get a hold of him. Very unscrupulous, I have lodged a complaint with Fair Trading. They are licensed and have so many other glorious reviews, so I was too quick to trust. Blatant theft.
Not Happy – Workmanship carried out required additional cost to repair and complete properly. Very poor time management, continually changing time arrangements and very late when did arrive. Alex was very polite and apologized for the situation but I could not recommend his services.
Recent reviews
Great job during stressful time – We had an emergency request to connect the washing machine in our laundry room as we moved to new place and realised there wasn’t anything properly set up for the water tubes. Alex picked up our call and attended the job in a timely manner and efficient. It was really helpful during our stress time to move house. We will also get Alex to help us in the future.
Highly recommend – The service was wonderful; we had a clogged toilet which was quite serious, and he managed to unclog it in less than fifteen minutes. Very kind and courteous - and made us all feel very at ease.
Excellent service – We couldn't have asked for a better, more professional service. We had a burst water pipe on Easter Saturday and Alex was able to solve the problem and save our weekend. I would have no hesitation in recommending Abco to anyone in need of a plumbing solution.
Super good service and friend staff – Very friendly staff, late night service with timely response for phone calls.. very lovely highly recommended .. come around 6 pm still very professional.will use them again! Thank you so much!
Very positive and relieving experience! – Alex was very friendly, professional and informative right from the very start. In what can sometimes be quite a stressful situation, Alex is definitely a plumber that genuinely cares for his customers and can be trusted.
Alexander – Alex is amazing! We needed help urgently due to major plumbing problems. Not everyone was able to help us due to various reasons like their company not having the right equipment to fix the problem after hours of trying their best. We were then referred to Alexander from ABCO. He turned up on a Saturday night and was able to fix everything… Read more
within one hour. He is so polite and respectful to deal with as well as being able to fix the problem very quickly. We would highly recommend him.
Very Good service – Very friendly reliable and professional. He charged us by looking and fixing our problem with a good price. They came when they said they will without delay .Thank you abco!!
Alexander – Very good service yesterday at my place at bexley. Alexander explained what he was doing and the costs involved Keep up the excellent service. I would recommend abco to anyone requiring any plumbing service
Blocked drains – I called Abco plumbing on a Sunday night due to a blocked sewer over flowing all over the bathroom floor and the hall way Alex answered our call and was at our house within the hour Alex had unblocked the sewer and was so helpful. Would highly recommend team ABCO
Excellent service – I had a blocked toilet which required urgent attention. I contacted Abco Plumbing Solutions and Alex was on site within an hour. The professionalism and service were excellent. I would highly recommend them.
Quality plumber – Arrived late Sunday night due to a water leak emergency. Fixed leaking pipe & replaced the tap in a timely, professional manner. Reasonable price for a service provided after hours on a Sunday night.
Replacement of a damaged drain pipe – Good Work. Alex quickly identified the cause of our blocked drain pipe that runs from our yard to the curb. Using his camera he found that tree roots broke the pipe. His men replaced it quickly, professionally and left no mess . I will definitely use ABCO again.
Great Service! – Thanks again Alex for your prompt response and easy to deal with attitude! Massive blockage which was dealt with efficiently and professionally. Will definitely be our plumber of choice for future issues.
Very happy – Response was Efficient, he arrived on time, his advice was honest and easy to discuss the job with Alex to find the solution. I Would definitely use this plumber again.
Thanks ABCO! – Really appreciated they were available within 2 hours of calling and promptly dealt with our issues! They were friendly and professional and pricing was competitive, thanks again for your help!
Great work – Alex was eager to help and has a wealth of knowledge. He finished the job quickly and efficiently. I highly recommend Alex and ABCO plumbing solutions as they are honest and provide customers with highly skilled plumbing services.
Contact required – Hi Alex, we need you back. Please contact Paul at Mortdale. The toilet is still blocked and unusable. We had a section of our pipe relined after discovering a fault with the terracotta pipes.
Brilliant! – Came out at 130am when my hot water system flooded the unit below me. Alex was absolutely lovely and had the problem sorted in no time and without drama. Highly recommended!
Appreciate the On Call Speed – Alex attended our plumbing emergency immediately, he quickly identified the problem and fixed it with a smile, greatly appreciated thank you, Alex, also thank you to ABCO will recommend you guys to our friends.
First-class service! – First-class service and always with a smile. Alex and his team go above and beyond to ensure all plumbing needs are met and the job is completed to an excellent standard. Thank you ABCO!
Fast and friendly service – ABCO provided a fast and friendly service. Alex explained the problems and was able to fix them on the spot even though it was later in the day. Great service.
Prompt and Professional – Was flooded in the heavy rain and when I called ABCO they were prompt to respond. They replaced my sewer pipe etc. Which was a huge job. Alex used a camera to show what the problem was. Alex, Eddie and the crew were very professional. Then I had to have my gas hot water heater replaced. That was done immediately. Now enjoying lovely showers. Would recommend them anytime. They are truly 24 hour plumbers.
Responds to your phone call and Good workmanship – We needed a plumber to fix a burst pipe and decided to use the Hipages app. We receive several calls immediately. After speaking to three plumbers, we decided to go with Alex from ABCO as he was thorough and explain every detail of what is required to fix the burst pipe underneath the cement slab. Alex and Eddy was really easy to liase with, they were honest and prompt. We are happy with their workmanship and highly recommend them.
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